Update: I'm no stranger to surgeries and medical procedures, but so many of them have gone poorly…read morefor me, either by being painful or ineffective or mistakes being made. This was my first elective medical procedure and the only one that went smoothly and painlessly. The most painful part of this procedure was peeling the tape off my face to lift the eye shields up to put eye drops in. Getting the valium was a big help to my anxiety and took away my restless/fidgety nature so I could lay still during the procedure. This team seemed liked a well oiled machine; they communicated concisely and calmly and it was incredibly comforting to know what was going on and how long it would take for each step. When I heard "18 seconds," I felt extremely relieved, not just because that step was extremely short, but also because I knew what to expect. The team had an awesome sense of humor and had me laughing for half the procedure. There was pressure, there was discomfort, but there wasn't any pain and I don't think the entire procedure took 5 minutes. I kept my eyes closed for a few hours after, but when I woke up and lifted the eye shields, I could see, perfectly, and that's amazing. My friend was able to sit in a waiting room and watch/record the procedure on a TV, which was so cool. I've watched the video like 5 times already and I just can't believe the coordination and care they're able to achieve. I have 20/20 vision the day after the procedure, with no pain or dryness. To prepare for the surgery I took fish oil, lutein, and zeaxanthin, used preservative free eye drops generously as well as MSM eyedrops daily and used a steam mask daily. I've been giving my eyes a full 30 seconds closed at the beginning of every hour to be sure I don't experience the dryness or discomfort that I've read some others do. I'm not sure if all the prepping I did contributed to how smoothly it went, but I know it went a long way toward making my eyes feel better regardless.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

Dr Avi Meier is the best eye doctor to ever treat me. He is pleasant yet capable, insightful, and…read moreefficient.. During my first visit, he diagnosed a problem that had been overlooked for years . His diagnosis and treatment preserve my site and prevented me from having the sight degeneration problems experienced by my family members. He has an equally capable . You won't find a better practice in this reason..

Great service. Excellent patient care!! Dr Avi is thoughtful and patient!! Receptionist was very…read morehelp too.

I started going to Dr. Pavilack when I had a problem from Surgery performed by a Dr. at another…read morepractice. He immediately diagnosed my problem and I was scheduled for Surgery to repair the issue. I have been going to Tidewater Eye Center for yearly eye exams ever since. The office is bright and nicely decorated. Office staff is very friendly. I highly recommend if you are looking for a new eye Doctor.

I don't know why this wonderful medical practice has received poor reviews from others. I've been…read morecoming here for decades on the advice of a friend. Currently I come at least once a year because I am required to have an annual Plaquenil exam by my Rheumatologist. I've never had long waits. There are waiting rooms in the examination room section of the office specific to each doctor. You sometimes have relatively short waits for additional tests administered by a different technician. There is also a short wait for the dilation eye drops to take full effect. But I can assure you that this is the "Cadillac Practice" for those needing specialized care. If you have an eye trauma they will find an immediate appointment for you, even if it's at another of their offices. Dr. Newsom did both my eyelid & cataract surgeries. The cataract surgery was a miracle. Needing astigmatism lens, he told me I would have to choose between far or near vision. The first eye was done with a distance lens. I was shocked when I stopped afterwards for brunch & could read the menu without glasses. I could actually see all distances. Having been extremely nearsighted, I've been wearing glasses or contact lens since I was a child. At my recheck the morning after the first surgery I told Dr. Newsom about being able to see all distances. He asked if I had ever worn one far & one near contact lens, which I had. He responded that we wouldn't even have to do the other eye unless I wanted sharper vision. If that was my choice he would do the other eye with a near lens. That was my choice. Being able to see all distances without glasses has changed my life. Driving, reading, piano music, television, computers....... It's all great with no glasses. Every year at my Plaquenil appointment I offer to kiss his feet. Once I asked why everyone's cataract surgery wasn't done this way. His response was that your brain adjusts & not everyone's can. My friend sees Dr. Pavilack, who she absolutely loves. He found a terrible problem created by a botched cataract surgery at a different practice. I'm here today to drive her home because of the difficulty in seeing with dilated eyes. She had to wait no longer than 5 -10 minutes. The office is large, clean, nicely decorated & has plentiful parking at its Republic Road location, which runs between First Colonial & Laskin Roads. If you want quality, caring eye care this is certainly the practice to choose.

I have been going to this eye doctor for 5 years. They parking lot is nice and clean as well as…read morethe inside of the building. A bathroom is in their waiting room and they have their own store. I remember my first visit and how I was surprised at all the things they do as they examine your eyes. It was an amazing experience and all the people were all very professional and friendly. If you have issues with your eyes I recommend you chose this doctor. I had a brow and lid repair done and they did a great job. This doctor is good. I trust him with my vision and I feel comfortable that I will always have good vision by staying a patient at this office. Good service, busy office and very clean. The scheduler for surgery has your dates and all info for you and it makes it nice to have everything prearranged. No guess work it's all on paper so you don't forget. Thanks Southside Eye, you are a great place for good vision.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

Friendly staff and great eye professionals! I have been going here for almost 25 years and I would…read morerecommend highly!

It's time for me to have cataract surgery! Dr. Fellner takes…read moretime to explain the procedure, the different types of lenses, etc. and he makes me feel a lot better about it. Jenny, Nancy and all the staff are excellent at their jobs, so the whole process is seamless.

I have been going to the Eye Specialist close to 20 years and my experience has always been…read moreexceptional. The whole staff from checking in, the complete exam and then check out, I feel refreshed.

I never take it lightly when I give a bad review. I think that taking a patient's money is wrong…read more Dr.Kim saw me at my appointment and asked me for my fee for contact lenses up front. Her husband told me he thought I'd have no problem with contact lenses. I paid in full upfront and when it was determined I was not going to receive them I was not reimbursed. When I asked was told they might give me a $20 discount off a future appointment but no reimbursement for the money I gave her upfront, in full for a service that was never rendered. I paid $110 or $120 and felt uncomfortable even being asked to pay in advance.

i'm never coming back here again. selling glasses that are over 300$ and made of plastic and glue…read more they always break before my next yearly exam, and theyre closed for 5 days straight for the holidays? even i worked the holidays. we need glasses to see!!! you should be open this is absolutely ridiculous. stop acting like glasses are for fun we need them to live and work.

Very disappointing; I was told my vision had changed from 20/20 to 20/30. No further explanation…read morewas given, leaving me wondering what to do with my recently purchased prescription sunglasses. I filed their prescription away & went to Eye Specialists in Virginia Beach for a re-exam. Their prescription was different; the whole experience was much better. It's important to have confidence in a caregiver.

The doctor took amazing care of me and listened to my concerns . The eye glass place was even…read morebetter. She suggested awesome frames to complement my face and better prices knowing I was on a budget would always recommend 100%.