Waikiki gold and silver shop had excellent service. Jake was friendly and informative about gold prices answered all of our questions about resale gold, silver, etc., and give it a five star thumbs up. read more

Highly recommend coming to Waikiki Gold & Silver if you're looking to either get top dollar for your goods, or even purchase! My sister and I have been coming here for about 2 years now. Bought multiple pieces of jewelry last year, and sold a piece this year. Alex is great. He does the testing right in front of you and also is very speedy with service. Communication is very clear and they do not try to rip you off. Mahalo for the good customer service! Will be back per usual! read more

Very friendly and accurate readings of gold and silver. They pay cash and are quick. Mom and pop style shop which I like; means you're supporting local and a small business. Will come back in the future for my selling needs! read more

Bought two gold bracelets from Kat (1 was a diamond bangle the other was a Hawaiian). Both times she was super nice, gave the best prices she could and did the testing (gold/ diamond test) for the purchases I made. I even sold a ring here and they gave top dollar for it. I will definitely be back to buy more jewelry from them. Super happy with both of the purchases from them. read more

I bought a watch from them on eBay. They stated that it was fully operational And that the condition was great. This turned out to be false and a lie. I took Watch to jeweler who even after putting a new battery in it declared it was inoperable. i notified Waikiki Gold&Silver immediately. They never had the decency to respond. Rip off artists! Future buyers beware!!! read more

BUYERS BEWARE!!! Waikiki Gold & Silver ripped me & PayPal off! I purchased a Green Ming's Green Jade ring thru eBay that wasn't to my liking because the quality was not a bright but dull green. I didn't even try it on & returned it In the same condition I received it! I paid $994.76 & got a refund of only half the price of $497.38. They claimed I scratched it & they couldn't sell it. I asked for proof in sending me pictures of the damage.... No response! I tried communicating again, No response! I filed a dispute w/Paypal & it was ruled in my favor so I was refunded $497.38 thru PayPal. DO NOT USE THESE SCAM ARTIST, THEY WILL TAKE YOUR MONEY & NOT CARE ABOUT WHAT THEY DO TO HURT PEOPLE & THEIR POCKETBOOKS. Waikiki Gold & Silver ... Shame on you!!! God is watching you, what goes around, comes around in life. read more

When times are hard & I need a loan or just want to get rid of valuables I don't need, I come down to there convenient location on Kalakaua st away from the crowds & congestion, but more so because they always are fare & give top dollar for my precious metals. I give the a five star because of there friendly attitude. A rarity in this day. read more

I'm very glad for the service Rob has given me today. We are very happy with the return and what we got today. Awesome!

My family and I lost a loved one. Bills need to be paid and I was falling far behind on payment. I was torn because I had some gold that I didn't ever want to part with. Despite me crying and all, the gentleman behind the counter ( forgive me for not asking him for his name) was so caring and compassionate and treated our situation so delicately. He also made sure to give us a good price. Thank you so much for being a genuine person and for not just treating us as a sales transaction. I would highly recommend this business for all your gold and silver needs. read more

Five reasons why a righteous person like you, never considered going to a pawn shop. 1. You remember Dan Aykroyd's pawn shop scene in the movie Trading Places. https://www.youtube.com/watch?v=jLo7tHDHgOc 2. You think a pawnshop is not where respectable people should be seen. A pawnshop is not a Macy's, Bloomingdale's or Hermes. You know Megan Mountbatten-Windsor, would never take Prince Harry's grandmother, Queen Elizabeth, shopping for jewelry at a pawnshop. 3. You watch Pawn Stars and you think Rick Harrison and pawnshop owners are sleazebags. 4. You think buying jewelry from a pawnshop doesn't have the same flash value as something you buy at Tiffany's. For instance: Bf to gf: "Look at the one carat, VVS1, E color, brilliant cut diamond ring I bought at a pawnshop!" Gf: "YUK! Return it!!" Bf to gf: "Look at the .9 carat, SI2, I color, oval diamond ring I bought at Tiffany's!" Gf: "It's gorgeous! I love it!" 5. You think only shady people go to pawnshops. Television shows and movies have painted a negative image about pawnshops. Judge me if you wish, but I believe, a pawnshop is a legitimate alternative to a bank for loans, a jewelry store, art gallery and antique store. The key is finding a pawnshop owner that is honest and trustworthy. Find an honest pawnshop owner and a pawnshop becomes a credible place for shopping and loans. Five things a model citizen person like you should consider. 1. You can hunt for treasures: Pawnshops offer for purchase all kinds of new or gently used merchandise at deep discounts. You never pay retail at a pawnshop. 2. No credit check on loans: There is no credit checks or background checks in the loan process of a pawnshop. Short term loans can be had by putting up acceptable collateral as assurance of repaying a loan. 3. Alternative to lending institutions for low principal, short term loans. 4. A pawnshop is where you will get the best price for your scrap gold, silver and platinum. Take in one gram or a thousand grams; and they pay cash! 5. A pawnshop is a good place to find out if the Rolex watch, the 2 carat diamond ring and 18K gold bracelet your BF gave you are real. A pawnshop owner have gemstone testers; precious metal testers and are experts at identifying real Rolex and other luxury watches. If they make you an offer, there is better than a 90% chance your item is real. Why I visit Waikiki Gold and Silver (WGS). 1. Prices for unredeem, pawned items are offered at deeply discounted prices. Here are things I considered buying or purchased from WGS. Offered for purchase some of the finest, natural conch pearls I have ever seen. Natural conch pearls are the rarest and most expensive pearls in the world. Offered for purchase early Ricardo Dellera, tiger curly koa, jewelry boxes. https://www.yelp.com/biz_photos/waikiki-gold-and-silver-honolulu?select=DES_nwj7sIz6WiSFPlVzuA Offered for purchase, signed, original black velvet painting by Edgar Leeteg. Offered for purchase, extremely fine collection of triplet, Harlequin opals. https://www.yelp.com/biz_photos/waikiki-gold-and-silver-honolulu?select=V3h_-ZWLPtBFgdd-2fjFuQ 2. WGS pays at the top end for scrap gold; sterling silver and platinum. Guaranteed to be higher dollar per gram exchange than anyplace you see advertised on television, the radio and newspaper. 3. WGS is a legitimate pawnshop that does everything by the book. All pawns, purchases and sales have a paper trail. 4. WGS is not on television. For me, I'm really not interested in being on television when I buy or sell something. 5. The owner Zach is trustworthy, comfortable and easy person to work with. No pressure or intimidation factor for all sales and purchases. OK! You and I know that the Pope would never go to a pawnshop. But buying a sterling silver rosary from a pawnshop is guaranteed to be cheaper than buying one from the Vatican Gift Shop. I know our Governor and Mayor would never go to a pawnshop. But ask Zach how our economy is doing and he will tell you the truth. It sucks! His opinion is based on the increased volume of transactions in WGS this year. No BS like what you hear from politicians about how great our economy is, in this election year. And think about this. I believe our President would probably visit a pawnshop, if the owner was a Republican and a member of the National Rifle Association. And I absolutely believe that Kim Jung Um would go to a pawnshop with his pal Dennis Rodman to buy back Dennis' game worn Bull's and Piston's game worn jerseys that his ex-wife sold on Pawn Stars. https://www.youtube.com/watch?v=5f45-uXtBHw Pawnshops are a legitimate place to do business! read more

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Rip off don't don't even waist your time, they only buy gold even if you have a diamond in the ring they won't buy the diamond so I told them give me the diamond & I'll sell you the gold they said no cuz they like rip you off read more

Went in to sell gold piece. Female tried to rip off my wife and mother in law off with 75% value. Then tried to ask to open the sealed package (which would devalue) we immediately asked for our gold back and she quickly quoted $200 more per oz. Understand it's a hustle but other places like Kaimuki gold shop more upfront of cost. Untrustworthy. read more

The team at Waikiki Gold & Silver has outstanding customer service and everyone is super friendly. The hospitable service is equal to the experience I have received at Piaget, Tiffany's, and Hermes. Extremely knowledgeable about all the jewelry pieces that I brought in for an appraisal and they provide the best value in the area. I highly recommend for anyone. read more

This is the best place on the island to sell your gold.. they give more then other businesses on island. Thank u

All pawn shops I visited to buy sell gold and silver, this is by far the best I've been too. After comparison between 10 pawnshops, waikiki gold and silver now (Honolulu gold silver) exhibited great customer service skills ask for Zach the manager great guy great prices. Sincerely Silver guy read more

Place is wonderful! Their employees are super friendly and talk very politely to each and every customer that come through. The shop always offers a good and higher price compared to every other pawn shop I go to. They do apply the social distancing rule which is great. The shop does have things here and there that might seem to be clutter but just goes to show that this pawn shop is serious about doing their business. read more

Quick and easy offered more than I expected to get for all my scrap gold. I will only come here from now on!

Bestest place to do business with. After a horrific divorce years ago it was time to dump that old Hawaiian bracelets and onto the new. Waikiki Gold and Silver paid a price for the scrap gold that was above every other place I called.. Fast forward a month later, I'm super happy with the bracelet from Honolulu Jewelry Company. read more

this place sucks! they didnt accept my silver coins when they say they do! i also brought a dimond ring worth 5k and they offered me 171 dollars and 43 cents! scammers!!!! he told me to sell it on damn facebook market! read more

Nice woman helped me figure out my plates were silver-plate and not sterling. Oh well. I am rich with other blessings. Mahalo.

This place is honest and gives you the best price for your gold and silver. Zack was awesome and super sweet great customer service as soon as we walked through the door. read more

I've been wearing my grandmother's emerald and ruby ring as my engagement ring and was so sad to discover that one of the (thankfully fake) small diamonds fell out. I came across Waikiki Gold and Silver right after and asked what the fee would be get a new cz put in and to have the tiny gold prongs replaced. I've never had this kind of repair done before and was relieved to learn it wouldn't be expensive--just 20 bucks! I got my ring back yesterday and it's even more sparkly than when I got it back after being resized in Los Angeles last year. The repair took a few more days than expected, but I'm super happy with the repair. Thank you, folks, for taking such good care of my ring! read more

Rip off these guys local kid who works up front offers below spot price for gold and silver but charge a hefty service fee.

I have been doing business with Zack and Robert both buying and selling since Zack opened their doors at both shops (Honolulu, Las Vegas). Because he is extremely fair, generous, and honest, I have always made out like a bandit. I will never again pay retail! I totally stop wasting my gas and time treasure hunting at garage sales, I just go there to get everything I want or let Zack know what I am looking for so he can keep his eyes open for my needs. Much safer than buying online because everything is fully tested. I highly recommend them!! read more

This is by far the best pawnshop in Hawaii. As a seller they're super respectful and pay way higher then all the other pawns shops. I go to all of them to check them out but I always end up using their shop because they're by far the most fair. It's also cool because they buy all kinds of weird stuff. Definitely by far my fave by a long shot on Oahu! read more

Love everything about the store, the antique items and paintings are beautiful, kelly is very kind and compassionate. They give the best deals for gold on the island and I would definitely recommend them. read more

I gotta say, Waikiki Gold & Silver is hands down the BEST pawn shop and the ONLY pawn shop that i will ever go to from here on out. Not only because they pay the best price for gold. But, because they are sincere in what they do. They truly do care. I had a few things on loan... actually alot of things. All of which i couldn't afford to lose. When the due date came and i couldn't afford to get my things out. I thought...that was it. It's the end i was gonnna lose everything. But i didn't. When I called and explained my situation they were understanding. They worked with me and gave me a reasonable extension. I felt so at ease and comfortable not having to worry bout my things. I knew that they were in safe hands. Plus, their hours are convenient. They're honest, trust worthy and they provide you with awesome customer service!! read more

Great service and awesome people. Always taken care of well when doing business with them! Highly recommended!

This shop is my favorite! The workers are friendly and honest people. I shop here all the time and get the best deals. I call ahead of time to tell them what I'm looking for and they get a few trays together to show me. Also, bought my wedding ring here!! And I love love love it!! Antique setting with a clear and sparkly diamond was all I wanted and they had it! All you have to do is ask! read more

I heard a radio ad about this place, and when I found it I realized it was so sleazy & unprofessional, in a weird trashy neighborhood, and a kid who was just wearing shorts and slippahs, the "office" was dirty & dark & cluttered with all kinds of weird junk, the desk was dirty & sloppy...I had a 1/2-carat loose diamond to sell that I'd bought from Zales, when I mentioned that he trashed Zales, I'd already sold the band at another gold buying place & he trashed them, I mentioned I'd gone someplace else to try to sell the diamond and he trashed them too...all he did was weigh it, then call somebody else on his cell phone & give a brief description...then said all he could offer was between $50 - $100, I said "sorry I wasted your time & mine" read more

Very fast, in and out service. Friendly staff. And I'm yet to try see if they actually take "anything" of value! But of you looking for a fast, in and out place, I would recommend to go here! read more

This place will pay you top dollar for your good and silver. The best in town by far. Great service, convenient location and hours, and always parking available. Highly recommended. read more

This place offered more than the spot price for a 1 oz gold coin. Not sure how that worked lol but the important thing is I got more here than any other pawn shop offered read more

They were super nice, kind people and service was awesome and excellent. I am sure I will always go back there when I needed. They offered me the best price than anywhere else. I highly recommend read more

This place is one of the most shady places I've ever dealt with. The owner and some old red haired lady, who I would only assume is his mom, are completely unprofessional. Do not waste your time here, lots of other places close by that do the same thing and have better service. read more

I heard the radio advertisements and decided to check them out. I called around and they offered the best dollar per gram. They have a new location closer to King Street but they still pay CASH! Very professional, not sketchy. I have been a few times. Always good read more

Amazing place, I feel very grateful I get to do business with this company! I highly recommend to visit this spot before any where else , very trust worthy. read more

Staff is very professional, knowledgeable and friendly. I highly recommend Waikiki Gold and Silver because it was my first time trying to sell some things and they were respectful & made me feel very comfortable. I am pleased with receiving a very fair price. Needless to say, it was a positive experience!! When I need to sell something again, I will definitely be going back. Thank you, Waikiki Gold & Silver. read more

Waikiki gold and silver employees scammed me out of thousands of dollars of jewelry. I went on my forfeit date to pick up all my jewelry and it was nowhere to be found because they said I did did not pay to extend it they had every right to take it. That in fact is wrong you have up to the forfeit date and you can pay your fees on the forfeit date to get your jewelry back. I was devastated . Later a couple months went by I found out if a pawnshop ever does you wrong and you want to report it you can do a pawnshop Organization which will look into it for you don't ever go to this place they will steal your jewelry and sendyou were away I was told I was scammed from another pawnshop that's what they do. Don't ever go there!!!! read more

Really cluttered and customer service seemed rush and shady. Inquired about a loan and only asked for pawn items. Cust rep seemed chatty and at times oddly flirty. read more