Use a different pharmacy. Endless hold times, bad customer service on multiple occasions, and numerous inconveniences.

This walgreens is just like any other walgreens. It has anything you need for a quick fix, meds they have them, home decor, party supplies& alcohol. Premium prices but some of the everything may be there in a emergency and short lines read more

Worst pharmacy experience I have ever encountered. Requested a pickup at one pm following day they claimed it got lost in the system The next morning I waited forty minutes behind one car at the drive thru. There was no movement so I called and they explained they were busy. No one was inside in the line. After almost an hour I went inside and picked up my meds These people are completely inconsiderate Avoid at all costs read more

The clerk at the checkout counter was inconsiderate, rude and lack customer service skills. I'll think twice about spending my hard earned money there in the future. I was not aware that we had to request a bag in which to place our purchased item and the receipt was not handed to me but slapped on the counter with her staring me down. Her voice dripped with sarcasm when she bid a great weekend to which I completely ignored. read more

Superb service, friendly staff in Chula Vista, CA. The pharmacy was open late for pick ups. I'm never going back to CVS.

In general the staff here are helpful. You might be better getting things at Walmart for a cheaper price, but when you need to get something real quick, this is your spot. Your presentations can be sent hear by your physician also. read more

My Grandmother's Doctor sent the prescription here. The pharmacys Manager Sonia was rude and very unprofessional. I tried to pick up the meds on Tue they claimed that the insurance did not cover prescription but DID NOT INFORMED ME. On Saturday when i returned to pick up the rest of the medication Sonia claimed that is not their responsibility to tell us what the insurance covers or not. That I have to call other stores to check availability on the medication that thy dont do that. read more

I came here because I needed shampoo and some feminine products. We walked in and I love how it's not busy here on a Sunday. They had a clearance rack but found nothing to my liking. I love how clean the aisles are. Everything is so easy to find. Love the makeup section as I'm always looking for new products on the shelf. Parking is plentiful and this place has what I need. I like coming here for snacks and drinks. Definitely a plus when we drive by here. I will be back if I'm in the area. read more

Walgreens - Toys on sale - Drugstores Near Me - Chula Vista, California

I'm here on vacation visiting my parents in Chula Vista and forgot to bring my medication with me. I'm here to say that the pharmacy staff member helping me on 12/29/23 was fantastic! I felt a little helpless trying to figure out what to do, but he helped get me BOTH my prescription medications within the day (I was only expecting to get one of them). No long line, no complicated red tape - just a smooth transaction and great customer service. 5 stars! read more

The ladies at this pharmacy give the worst service compared to all other pharmacies, soon as they start talking to you, you feel drained with their unhappiness:( anyways rite aid is better than read more

I dropped an package off on Friday with an expedited overnight label. The package contained my own blood for testing with a specific amount of preservative considering it was supposed to reach the testing facility within 24 hours. After 72 hours I had not received results and started to investigate where the package was. I called the Walgreens I dropped the package off at for FedEx and the package was still sitting on their counter. Horrible workers, horrible service. Don't waste your time with these people. read more

SO grateful for the wonderful pharmacy staff at this location. My husband and I were traveling, so this is not my usual Walgreens. I spoke to 3 different pharmacy staff members, and they were all wonderful. I was on vacation and fairly desperate for my asthma inhaler. This Walgreens was out of the medication, and it would take a day to order it. But, the pharmacy staff member I spoke to offered to call another local Walgreens and have them fill the prescription. I was notified in less that half an hour that my medication was available. You all saved the day! read more

Walgreens staff were all very courteous! Especially on this mother day. I bought a photo cube which I messed up on the photo and I needed as a gift. I was on a time manner and the made it happen with patient as I fumbled around with my phone to get the picture right. You have my business Walgreens. Thank you staff at Chula Vista on 3rd Ave., Walgreens. read more

WORST Customer Service at the Pharmacy. Just DON'T go HERE. DON'T. Said they would have the Necessary meds in stock the next day only to tell me they don't have them. They don't offer to call another pharmacy to find them. Their only response is We don't have it. read more

PHARMACY SUCKS!!!! Never have my meds in stock! I have the same meds every month.. why can't they have it ordered before for the people who gave the same meds or just order a lot geez!! When I call I get hunged up on.. I hate calling them, I been doing the work to keep up with my meds!! I loved Walgreens, been loyal esp they my local pharmacy but now it's time to say bye bye..! Btw staff are so rude.. and unprofessional! read more

Nezar was a wonder. Extremely helpful and very respectful. Made my shopping that much easier. 5 star.

Save some time & don't go to this location. Only two people in the store (besides pharmacy). Came to get my photos & as I walk to the photo counter, staff tells me she's going to the registers to help there after the customer she was helping. I told her I was there for a photo pick up so she finds my order & takes it with her. She proceeded to go help someone in the beauty department then went to the registers to help out. She didn't tell me to go so I was waiting for her to come back since she had my order. She then rings up everyone in line while I'm still waiting at photos. New customers come in & continue s to help them. At this point I see that she's not coming back so I get in line which I've already waited about 10mins at photos. When I'm finally next I tell her that she shouldn't have had me waiting & should have told me to go to the registers. As I'm telling her this, her boss comes up & tells her she stacked an isle wrong. This location is hopeless, go elsewhere. read more

I would give zero stars if I could. Dirty, alwasy stuff on the floors or in the middle of aisles. Staff is lazy and rude. They never acknowledge you, just make you stand at the counter, then finally come over and act annoyed that you've interrupted them from gossiping with eachother. My mom used to get refills here and she just thought that's how pharmacies are. She had auto refills setup but they never work on them until after she calls them and waits on hold or is hung up on multiple times. We've since transferred to CVS where they treat us like we're customers. read more

I'll give 2 stars only because lady on phone when I called was super nice. I had my prescription transferred here after it never got to Ralph's. My first choice. I waited and waited all morning. I needed to get my eye drops to start treating my eye ulcer, so about an hour after my Dr told me she successfully transferred it here ayer I asked her to. I drove up to window. They said they had received nothing! Fed up I drive back to Dr office to pick up paper prescription myself and go back to square 1. Ralph's. I arrived and was informed those eye drops were on back order. I walk to CVS in corner of same center were Ralph's was. They take my info down and inform me, Walgreens has filled prescription. To go back there to pick up! It was 3pm. I drive back, park and get off. Finally I reach window and girl tells me, it's there now but it won't be ready till 730pm!! I was confused because at CVS girl had walked to shelf and pull drops right off but she couldn't give them to me because computer was telling her, prescription was filled! What was there to do? But pull a box off shelf! I didn't wanna argue so I leave. Drive all the way back to San Diego, with a bad eye!!! In freeway I realize I never gave them my insurance Info. I was on hold for 18mins! They literally answered when I pulled into my driveway. Lady was nice, I could tell it was different one who helped me at counter. She asks for my info and says it'll be ready in 30mins!!! If I would've known, I'd waited!!! I wait for traffic to die down before I leave again to pick up my medicine. I get there and It's same girl in counter from earlier. I give her my information and she pulls bag from shelf with my box of drops. I pay and leave. I look down at prescription detail stapled to my bag. Time stamp 2:50pm!!!!!!!!! It was there all along!!!!!!!!!!!!!! read more

Pharmacy customer service is horrible. I've been trying to get a hold of the pharmacy and have had to wait over 30mins just to get hung up on a few times this week. I finally was able to have a live person answer today (at least I think she was alive) and she was no help and had no phone skills. I hate their new app and am I finally done with Walgreens pharmacy. Going to try Amazon pharmacy. read more

Close to home and has mostly everything a local drug store should have. Everyone I have come into contact with has been friendly and helpful. Lines can get long but they are usually coming to help out from the cosmetic and photo section to ring you up and get you on your way. I've gone here for a quick fix if I need an emergency sweater, present, or snack and Walgreens has never steered me wrong. This location also has a red box in it which works out for me when I'm sick and getting meds. I stock up on movies too. Not a bad little drug store. read more

SO . i wasted 3 days trying to get a covid booster shot at CVS... and all I got was pi**ed off. SO, some genius at CVS told me to go to Walgreens, SO, i called the 800 number, and got some lady who ALMOST spoke english. No problem, i think its good that we help underprivileged people in other countries. HOWEVER, after about 10 minutes of humming and hawing, it became obvious that this lady had NO knowledge of the geography of the San Diego and she was guessing at the zip codes. THere were several interuptions by a ROOSTER CROWING in the background. (yep, no kidding) SO, obviously she was "working from home". Besides the accent, and the rooster crowing, this lady had NO knowledge of what she was doing. SO,,if you want some education in "our sourcing american jobs" I suggest you give walgreens 800 number a try. Have a nice ride, DOWN the hill. read more

I like the drive thru pharmacy and i do like the cashiers that seem to always greet you incoming or outcoming the store. Kinda pricey but things are somewhat easy to find and of course has lots of medicines :) but $10 for a quick phone charger! !???? Yikeessss yo creo k no!! Mucho dinero. Other than that ill continue to shop here for my medicines :) read more

Walgreens - Ughhhhh - Drugstores Near Me - Chula Vista, California

I'm giving this a 0 stars. More than 2 hours waiting for a flu vaccine, people next to me waited an hour and a half... Not acceptable. Holy hell. No line. Not busy. Not swamped. 2.... Flipping.... Hours.... read more

Went there Friday to pick up some medication. And I go there all the time but the first time for pharmacy. You will wait a while to get your meds had to leave and come back till 4 hrs later!! That sucks!!! The customer sevice for the cashier lacks some experience but the actual pharmacist was professional and did explain all precautions for the meds.. And did answer all my questions...but feels like they are in such a rush!! To me that rude... After that went to get a movie at the red Box and then agin is the worst. Picked out the movies and then it didn't want to read my card!! Told the cashier and they said I guess you have to play with it till it gets it. Ain't no body got time for that so I left! read more

Just recvd all my on line orders. (Saved a ton and everything was just as ordered ) Yay Walgreens By 10 points to the Fab Photo dept. Always honors the sale price (wait for the half off code) fantastic photos and photo books ect... Thank u read more

This is so disappointing my husband showed up 12 minutes before the store closed tonight and the doors were locked! He knocked the staff was facing the store and he could see them they turned and looked at him and continued facing completely ignoring him!! 12 minutes too soon!! I hope the corporate office looks into this!! I know they are NOT to close until the sign says when we are closed!!! I had higher expectations of Walgreens on 3rd & Chula Vista!! read more

Literally the worst pharmacy EVER. Every single time i come to pick up medicine i wait in line for almost an hour, sometimes with just 2-3 cars in front of me. And when you come up to the window they look at you while standing there and talking. read more

Went there to have my prescription transferred to a pharmacy that actually accepts my insurance. I walk in personally to the pharmacy and asks the pharmacist to have my prescription transferred and give her my info. She told me to come back in an hour. I said that will be fine I will stick around. I wait over an hour and come back for the pick up at the pharmacy and they tell me it wasn't even submitted yet and that it usually takes up to a day for a transfer to happen which is bs. Then I told them this medication is for a UTI. I woke my happy ass up early to go to an urgent care facility because I was in need of the medication now. And they actually asked me who told me to come back in an hour. Well I don't know Kim Kardashian. Who the heck do you think told me. A pharmacist, unless you allow other people to fill prescriptions back there. Horrible. And rude people. Oh and get this, the pharmacist had the nerve to look annoyed that she had to even had to help me. Wish I would have caught her name. read more

Everyone is super rude and don't know what there doing. Pharmacy especially went there twice and recieved attitude and rudeness for no reason. The one across the chula vista mall is so much better. read more

Made me wait in line more than once because there's no way to know where to pick up the order. First I was in the cash register line. Then they said it was actually where the photos are. Then they forgot to mention after I waited that I really had to wait in the pharmacy line. When I got there, it tried to charge me for my order I had to wait for them to fix it. I basically spent an hour trying to pick up one order from waiting in so many lines. So really, maybe think again about order pickup if you actually have somewhere to be. read more

horrible service staff literally makes you wait in your car while you see them talking & laughing! most of the time they say they have to order medication they don't have in stock! I would never recommend this pharmacy it should get closed down since it is obvious the staff doesn't want to work! read more

I have been a customer at this location for years. I always talk highly off it because of the friendliness of the employees, the selection, and convenience. There was an issue during COVID about the use of the bathroom but that is understandable. But today I was very disappointed. I use the photo finishing constantly and never have a problem I didn't have a problem the photo processing with the cashier. I was standing at the counter waiting for help maybe all of 3 minutes. A customer came in with a big boxes filled with more packages he walked with the cashier to the counter. As I stood at the counter the man proceeded to place all his boxes on the counter actually pushing me to the side not an excuse me or anything. The cashier DID NOT acknowledge me even to say I will be with you in a moment. In fact I was there first. As I waited they finished their transaction, I figured out they do FedEx there now. I may not be going there anymore if this is the case. I understand bringing in different services which is great for the community. But what about your loyal customers. After they finished the cashier finally asked me if I was picking up a photo order, as he continued to finish putting stickers on the other customers packages. I said yes and told him my last name he glanced at the shelf where it says wood panels, told me it must be in the back he would look in a moment. He kept doing the other customers order, I pointed to a package on that shelf and said that should be it and yes it was it. He asked me to go to the front to pay, no one has ever asked me to go to the front to pay. I did not get his name but I haven't seen him at the store before. Hopefully he won't cause other people this frustration. read more

I made a special trip here to This Walgreens because they are supposed to carry No 7 cosmetics . Well I looked everywhere for it & then finally asked a clerk where is the No 7 products. At the back area cash registers she showed me 4 items of No 7 sitting on the counter & said this is all we have! Are you kidding me!!?? Wasted trip that day, now I will go to Target for this product & avoid going to Walgreens for ANYTHING ever again! read more

Terrible service at the pharmacy!!! My doc send a prescription a few weeks ago. The employee said "it never made it in". My doctor showed me proof that they sent it 8 days ago. My doctor recommended going to the Walgreens in La Jolla. Much better servive and picked up my meds no problem. read more

Tuesday night about 7pm. Believe Cashier was named Marcela. Very nice and efficient service. She even tried to help me find a coupon to save me money on a product. Thank you read more

Just went through the Walgreens drive through to pick up a prescription the lady was super rude. I don't know her name but it's the lady with the extremely wrinkled scrubs. She's wearing grey working the window. She would counter everything I said then to end it all with let me ask my manager and got everything resolved. I understand there is a process of escalation but you don't have to say no all the time you could start off with let me see what I can do. read more

I went to Walgreens to buy advertised case of water. Ad and sign said limit 3. Went to register and clerk was extremely rude saying, "Really? You can only have 1." I told her sign says limit 3. She says, "No, it doesn't, show me where it says that." She looks at sign and says, "Well, due to Coronavirus you can only have 1." I would have totally understood that, however, she was completely rude and condescending. Terrible customer service! Will never shop there again! read more

First time taking film to get developed, and last time . The lack of customer service, the lack of attention to detail is embarrassing here at this location. Associate and managers need to be re-trained on how to be more organized and pay attention to detail. Will never go back worse experience ever. read more

So I came in today to make a return from another Walgreens that I purchased the item I did have my receipts I had no problems whatsoever making my return the cashier was very friendly and I even looked for other items to purchase everybody was very helpful read more