Thanks Viviana great customers service, relating to and taking effort time to make guests feel welcome. Thanks to the Pharmacy Dept for their patience. I know they're busy, but they are patient with me even though I have disabilities and severe memory issues. Thank you to Katailee also, helping me at Pharmacy. I kept forgetting to bring what I needed and ended up in line over 3 times over two days, and she helped me get what I needed despite my memory issues. read more

This Walgreens location needs serious improvement. Outside, it reeks of urine from the homeless that loiter in the area. Inside, it's just as frustrating. The photo area is always unmanned-- I end up standing there for several minutes before having to track someone down. Customer service is hit or miss, and the checkout lanes remain crowded together with little regard for spacing. My most recent experience was especially frustrating. I stopped in quickly on my way to an event to purchase deodorant, only to find that the barcode wouldn't scan. A passing employee confirmed there was no price in the system at all. After already waiting in line several minutes, this was the final straw-- I left without making a purchase. For such a common item not to even appear in inventory shows a lack of organization and attention to detail. This store gives the impression of being poorly managed and not customer-focused. read more

This is one of the busiest pharmacies in the neighborhood. I know that because I'm in the healthcare industry. It is at a very accessible corner. The place is clean, wide and not cramped, the pharmacies always very busy. Walking around was so fun because I've seen here things. Usually I see at hardware places. And when you enter, there is no smell like another pharmacy down the road. I run away from many businesses because once you enter, there is some kind of a bad smell, even at restaurants. read more

Walgreens - This pharmacy has so many things you need on the daily basis - Drugstores Near Me - Seaside, California

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The worst place to refill your prescription. If you need you medication rightthewaydo not go there I was at community hospital this morning and my doctor sent a prescription 10 am to pick up there . And they never contact me, I had to go there at7 pm and the prescription wasn't ready . I had to sit and wait for very important medication (antibiotics) read more

As with all the chain pharmacies, hopelessly woefully understaffed. As all the insurance companies want to use then, they are under no pressure whatsoever to be concerned about serice quality in the slightest. And they sure arent. read more

One measly bottle of probably expired foundation here is over $20 across all brands. Insane. Absolutely insane. One bottle of Cerave moisturizer $22. Cashier skipped the phone number part on the register so couldn't get discounts or points. I'm from Seaside but live in the Bay. This is atrocious. It's priced for tourists. What happened to reasonably priced items? Establishments like this push customers to online ordering. Miserable and disorganized. Avoid and go to Safeway. read more

incompetent employees in their pharmacy. I called in for a refill twice the second call they told me no record of my first. Now here we are again today no record of my second call only my phone proof of being on the call each over 10 mins. Still no refill one week later. Don't bother they cannot handle taking care of their customers. HUGH JOKE read more

Walgreens never fails to disappoint me. They filled my prescription partially, promised me they would get the rest of my medication within a week... then cancelled my prescription with no notice or notification. After waiting on hold to speak to a pharmacist on the phone for over twenty minutes to find out what was going on, their automated system hung up on me. read more

Don't use this pharmacy. They have a lot of staff but I've never had a prescription ready on time and had to come back multiply times for one prescription. What ever the wait is, expect to triple it. read more

As a healthcare professional myself, I am actually appalled at how unprofessional, judgmental and condescending the pharmacists are. I'm a travel nurse and I'm prescribed a medication that happens to be a controlled substance. I rely on this medication and I'm not on a high dose. I've had problems getting refills from the time I started working in this area 6 months ago. I would call for a refill and they just wouldn't fill it. I'd wait and wait to see when it was ready so that I could pick up all of refills at the same time and I'd never get a notification that it was ready. I'd have to call back and request the refill again. Sometimes I had to call back TWICE! It's a 24hr pharmacy and it would take me days to finally get it filled. I would always go a few days before even calling for the refill. Well, I just so happened to be completely out of meds and really needed my refill when I get notified that the pharmacist delayed my refill until my doctor submits a treatment plan! As a nurse, I know that this is entirely legal, yes. Is it indicated? No! My low dose medication that hasn't increased in the mere 6 months that I've been here shouldn't be setting off any red flags, let's be real. Not only that, when I called my Dr office, they told me that information was already sent to them 3 weeks ago! I have never in my life had a pharmacist question the appropriateness of my medication regimen. It's offensive and embarrassing and insensitive. I was finally able to get that medication last month. This month, Walgreen's decided to stop filling that medication and called my Dr to have them send it somewhere else for me. Again, something I've never had happen before. IT SHOULD NOT BE THIS HARD FOR ANYOME TO GET THEIR MEDICATION! Pharmacists take an oath. Apparently, it's not something emphasized or embraced at this Walgreens location. read more

If you need a prescription filled, just go somewhere else. I believe they usually only have one pharmacist on site and you will be waiting for 1-2 hours. After a long day at the doctors with my littles, we did not need to be waiting 2 hours for medicines. Please just go somewhere else for your Rx. read more

Worst pharmacy experience I've had. Slow, inefficient, no acknowledgement of their challenges. One register open, and the guy literally hand searched hundreds of prescriptions for twenty minutes trying to find a person's prescription while the queue gradually built up. It would be funny if it weren't awful :( read more

Last night I was in the hospital from 9 PM till 7:30 AM I unfortunately have stage to endometriosis, which is why I was in the ER. I've been in a lot of pain for last couple of days. They've had my prescription since 730. I came to pick it up around almost 4 o'clock. They said it would take 30 minutes to fill this is not OK!! Would give no stars if I could read more

waiting for or filling a prescription at this pharmacy should be a torture tactic employed by the geneva convention because it literally is a nightmare dumpster fire everytime. it takes days for prescriptions to be filled and they NEVER input your insurance information properly so they refuse to fill your prescriptions unless you come in and beg them to. in what world do i need to beg a pharmacy tech to do their job? you will NEVER have a prescription filled unless you call or come in. Women be weary of the strange homeless men in the area who watch you get in and out of your car, but if you consider going to the drive thru bring a book and make sure you have gas because you'll be there a while. there's no sympathy that can be given because you're "understaffed" it's just incompetence. read more

Showed a express pass to pick up some medication for my sister and was told to wait in the next line. She was the one taking Express pass! She just looked at me while taking people who arrived after me. I totally get queues, it's busy but her customer service was hordendous and spiteful. Horrible! read more

Walgreens - Worst employee ever - Drugstores Near Me - Seaside, California

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I use this Walgreens for my mother who lives nearby. This is the only Pharmacy where you can call and actually have someone answer the phone in the pharmacy but also help you. They also recently sent us a text telling me that my mother is eligible for another Covid shot. I have found all the employees that work here friendly and willing to help. This is not the case at all Pharmacies. I recommend this store highly. read more

Tell me why when my partner and I go to get the second dose COVID 19 vaccine for me and booster for him, we wait in a huge line that was full of people NOT picking up rx's and that DIDNT have appointments, (so they were most likely there for the same thing or rx drop off which takes zero time) only to be told they don't do walk ins. THERE IS A SIGN UP IN YOUR STORE!!! A huge sign!!! this country does nothing except bitch piss and moan and cram covid19 fears down everyone's throat and yet now all of a sudden it's not possible to get vaccinated or boosted by walking in? Please explain the halfassery going on in this pharmacy because it's ridiculous. read more

Walgreens - False Advertising much? - Drugstores Near Me - Seaside, California

This review is for the photo service. I've always enjoyed Walgreens' online photo service and finally worked up the courage to sort through months of photos, edit, and print a set of 100. The order was ready the next day. Customer service was extremely friendly but had a hard time locating my photos (they were in the new stack in the back near the printer). This person seemed new on the job so it was forgivable. Photo qualities are quite good as long as you upload high resolution photos. However the cropping was not working so we had a lot of good photos that will need to get reprinted. The most distasteful aspect of this location is the vibe. Lots of shady people in the parking lot which is crowded and dirty. Lights in the store are dim too. I would practice a high level of situational awareness when parking or shopping here. Be sure to lock your doors. read more

Walgreens - a man shopping in a photo tech store - Drugstores Near Me - Seaside, California

The most dysfunctional pharmacy ever. Just stood in line for 20 minutes bc they couldn't find someone's prescription - then was told to come back 20 minutes later. Even though doctor put it in 3 days ago. read more

pretty sad for the pharmacy staff. you can tell they are incredibly stressed out by how rude and short they are. I don't think they mean to be, but it's obvious they are under a lot of pressure. I recommend taking your business elsewhere as the staff are so overburdened. ---- Update: Still don't recommend it because they are so busy / stressed, but they tried hard with a weird prescription and were nice. +2 stars for being kind after a 2 hour wait that was supposed to be 15-20 mins. read more

Insurance only allows refill on a monthly prescription 10 days before it runs out. It takes this store 11+ days to fill a prescription. Their poor management of stock and general incompetence means people go without their medications. Shameful. read more

Pharmacy is garbage, JJ in particular can barely use the system and have a conversation. The lack of care is astonishing. You would think they would want to help get people the help they need. Also the hickeys on the neck of their " supervisor' was the cherry on top- incredibly unprofessional. read more

Worst pharmacy I've ever been to. Went there yesterday and didn't pick up prescriptions because they said they weren't covered. Called my insurance and it was because they tried to fill more than 30 day supply. So we got it sorted out and I go back the next day and tech said I have to call insurance. She gave me some paper and later when I read it, it said the prescription was filled the day before and it was not. I'd go to CVS and stay away from them if possible. This is not the first time I've had problems with them making mistakes. They need to learn how to read and communicate better. Had she explained what was in the paper she gave me she'd know the prescription wasn't filled. This is unacceptable. People need their medication for their health and they don't care. These techs need training on communication skills and reading/interpreting the information from their computer systems. I'm angry and will not go back. Thank you for the response but I can't find where I can private message them. I will contact corporate to lodge my complaint. My insurance confirmed the prescription wasn't filled. No worries I will have it transferred to CVS. Will not return and or wait in your long lines only for be told to call your insurance for a 3rd time. Waisted too much time already. read more

This store is a dumpster fire. It smells like urine as you walk in. The pharmacy technicians are so inept they created a new profile for someone that's been getting prescriptions from Walgreens for more than five years. I have never been so frustrated at the pharmacy before, I will never return to this Walgreens store. They obviously don't know what they're doing They're extremely rude and I waisted 2 hrs today trying to get a prescription for amoxicillin for my sick child. If you can't effectively fill this most basic prescription you shouldn't be a pharmacist. read more

Better off if they just closed this location. Every time I try to go to this store and hop for improvement I regret it. Pharmacy has screwed up on numerous prescriptions for our family. Customer service and lack of properly trained staffing has been an issue for years now. read more

Do not go here if you are expecting to fill a prescription. After 3 hours they came up with an excuse that something was wrong with the prescription, would not tell me what. This has happened multiple times to the point that we never get a prescription on the first submission. Absolutely the worst pharmacy we have dealt with. . read more

So many things not working here. One star for having the correct prescription ready today--surprising. Zero stars for FedEx drop-off and Walgreens Rewards programs. The details are boring. I just wish I knew why these folks always have had so much trouble being a functional pharmacy for so many years. read more

Sat in the drive thru for 30 minutes, at the window. Idk how many people saw me sitting there and never said a word so I wait patiently and I look up and they all leave thru a door and I notice they close the entire pharmacy down. Would've been nice if someone would've told me as I was sitting there, it wasn't even 6 it was like 545 so what time is closing cause everyday it's another random time. You guys are absolutely horrible at that location, it's sad. Done ever come here! read more

This was terrible service. The attendant at the window was confused and difficult to communicate with. Trying to be clear and patient, they kept repeating back confusing information. Then proceeded to be rude. Maybe they could make it so people can communicate through that window. I think communication is important when it comes to medication information. read more

Pharmacy review... Went to pick up one prescription sent in by doctor 20 minutes prior. Sat in drive through behind only one car, after 10 minutes went inside and there was a line of four people. Only one person helping anyone. They finally called another person to help and then they skipped the people waiting inside and helped the new car in the driveway... Disregarding people that had been waiting inside far before the car pulled up. Pharmacy Manager needs to be handling things properly, very poorly ran from what I'm seeing. read more

This is the worst pharmacy ever!! They've lied about the amount of refills that I had left more than once. I was able to call it on them the first time, but had moved out of state and was in dire straits when it happened again! They just don't keep good records. Their accountability sucks! Additionally this Walgreens is the slowest. Be prepared to wait a very long time before they get to you! read more

This place is terrible. From the music to the unclear signs in the pharmacy drive through. The front could use a renovation/remodel and the staff requested I get out and come in to expedite my son's prescription. Have a sick kid and need a prescription? Nobody cares here... you'll have to come into the dirty store. read more

This Walgreens Drive through Pharmacy has got to be The slowest ever!!! It always takes them 10 to 15 minutes per car. I went in one time instead and there were 5 workers. I'm currently waiting 15 minutes before anyone came to the pick up window!! I'm transferring back to the Safeway pharmacy!! Management needs to talk to the pharmacist and demand they pick up the pace!!! They're All HORRIBLE!!! read more

Staff is uncoordinated. Was told it will be ready I. Less than an hour. Came back here 3x. After 4 hrs, medication still not ready. Sadly, poor customer service read more

I called the Walgreens at one and they let me know my prescription will be ready in an hour and a half. So 230. I went at 3:45. My doctor called and needed to know that I received my babies medication before she went home for the weekend. This Walgreens takes forever. The drive-through line has taken me over an hour in the past so this time I decided to go inside. There were eight people/ families in front of me. After waiting 15 minutes and not a single person had moved, I decided to speak with the consultation guy. I said hey I just need to know that you guys have the medication because my doctor is calling me back in 15 minutes to make sure so that my baby has it for the weekend. He went and got the medication in his hands and showed me. He said yes one of the two was ready but the other will be ready in an hour. I said that's weird because both were supposed to be ready at 2:30 but whatever. I said, "that's the one that I need the most so can I pick them up separately, as in can I just pick up that one?" He said, "well you cut the line". I said, "OK, not what I'm asking you, I'm asking if I can get the medications separately, like if I go back to the line can I get this medicine alone." He said, "I'm not going to give it to you because you cut the line." Omg. I just turned around and left because I was so frustrated, and I didn't want to wait around a bunch of sick people with my nine month old in my arms anyways. So I sent my husband in an hour (as the guy said the full order would be ready in an hour) to pick up the medication. Again, one was not ready. When he got home and gave me the meds, they had given him the 2nd one they had told me wasn't ready- not the one the guy had in his hands, that the doctor called and had me check to make sure they had. Because it was so important. As of the time I am writing this I have been on hold over 20 minutes to speak to a pharmacist. This Walgreens is not just slow, it's incompetent and you should not trust them with your health. read more

Walgreens - Like at least 10 people deep, not moving. Way more people in drive thru line - Drugstores Near Me - Seaside, California

This is the worst pharmacy!!!! I brought in a legible prescription. To not understand what it says is absolutely insane!!!! I get a txt that the "refill" is not authorized. It's not a refill!!!!! Then we got that fixed I thought. Then I'm told it will be ready in 90 mins. It's now been 4 hours.... I called - on hold & hung up on. This is an rx For my dog who can barely breathe. I'm soo pissed. Now I'm going over there & try to keep my cool......I moved it up to two stars just because the girl ( I wish I got her name) she was so understanding , she understood where I was coming from. She too was a veterinary technician. She remembered me from the previous day & She got me the medication I needed immediately. That girl deserves a raise! She really took my anger from a ten down to a good 3!! Now my dog can finally get relief!! read more

I called Monday because I kept getting different notifications. Online stated out of stock and Phone said confirming dose. The lady that answered asked me you know you can check on the APP. I said yea I know. But its giving me to different rejections. She didnt even ask for my DOB just my name. Pretty sure im not the only Emily G. here. Didn't help at all. So I called my doctor and my doctor tells me it should be ready on Wednesday. I called TODAY again. Same lady answered her name is Olga. Told her what I was calling for and until now im told it needs a PA and that she sent the doctor a fax. Lol what game are we playing??? Waiting this long to tell me it needs a PA when I could've helped out with something and for you tell me your out of stock again!! Its been 3 MONTHS of out of stock or confirming dose.. read more

Prescription called in from a late dr appointment. Called the next morning at 9am and was told my prescription would be 3-4 hours. I was also told that they would NOT notify me when the prescription would be filled. Instead I should call back every 30 minutes. Once ready, went to pick up in the drive thru since they said not to come in b/c I was sick. Over 20 minutes in pick up line. Not a great experience for me. This is the first time I have been really disappointed in a Walgreens. read more

So I get my meds through this pharmacy. No problem. But it's the people who go here who suck. I can't believe the abuse I witness how these SELF ENTITLED KARENS (yeah old and young alike) treat the Pharmacy Technicians here when things don't go their way. It's hideous. I feel bad for the workers here. Sometimes these customers get out of hand and I'll have to call the cops. That's how bad the people in the surrounding communities are treating the workers. read more

This pharmacy serves a neighborhood that can't afford costly insurance mistakes or pricing errors. I was told that the Rx was not covered by the supplement carrier. I was forced to pay over $300 for the script that Safeway filled for $31 two days later. While waiting forever, I noticed that almost all pharmacy customers in line encountered hassles of one sort or another at Walgreens Seaside. They were the only pharmacy in the county that had my drug in stock, so the doctor sent us there. Thank God we live in Carmel. read more