From the first time we contacted Susan to completion of her inspection and beyond, every aspect of the service she provides is BEST IN CLASS! You may find an inspection company equal but I can't imagine a better experience with anyone else. Susan answered many questions for 2 other houses that we submitted offers on and when our bid on a 3rd home was accepted I was thrilled to be able to use her for our inspection. Of course her inspection exceeded all expectations. You can see from the other reviews the incredible service provided by Walker Inspection Services. I could reiterate something from every other review but I'll just focus on a few key phrases which are so important in this current housing market: "put us at ease"; "made us feel protected"; "educated us about potential problems and provided recommendations for ongoing maintenance." We are in the process of putting together a maintenance schedule and will be using the incredible Inspection report Susan provided and reaching out to Susan to confirm we have accurately captured all items. AAA+++! read more

Susan has inspected three homes for us (one we ended up not buying based on what her inspection revealed) over the last 5 years. She is so thorough, takes the time to go over the results with you and answer any questions, and gives you a detailed report complete with photos and recommended actions. This is invaluable even after you purchase the home for going back to when getting work done. I highly recommend Susan for any home inspection needs you have. Also, just a tip: don't let your real estate agent talk you into using "their guy." Chances are their guy has a vested interest in making sure you like the home and buy it to please the real estate agent. Having said that, though, we found Susan through an amazing agent (who was also a personal friend) who uses her because she cares more about her clients finding the right home for them, than a quick commission. If you live in PDX and want her name, feel free to PM me. read more

Susan is wonderful, detailed, and responsive. She had both the inspection and follow up inspection to me within 8-10 hours after completion. I love working with her! read more

It was great working with Susan! I am a first time home buyer and she made sure to take the time to put me at ease. She did an extremely thorough inspection of the property and went over the findings in detail with me. She made sure to explain anything I had questions about. I will use her for any home buying or selling process in the future and recommend to any of my friends if they want the job done right. The real selling point for me was after explaining to her I do not have family nearby help with repairs, she said I could call her anytime with questions and gave me a long list of referrals. She truly cares about doing whats right for home buyers. read more

Susan Walker is amazing and made us feel protected during this home buying process. She encouraged us to accompany her during the inspection and answered all our questions so patiently. Her report was thorough and very detailed and allowed us to negotiate for repairs and a better closing deal. Her report will be our guide as we take care of our house maintenance projects. I can't speak highly enough about Susan and how much she helped us as we considered buying a house. read more

There are not enough stars to indicate how outstanding Susan Walker is. A critical phase in home-buying is the inspection - and this is where you *need* Susan. I've had her inspect two properties, one inspection uncovered a lifetime of nightmares and costly repairs and I luckily walked away, while all other members of my "team" encouraged me to push on. Then Susan worked with me again on the home I just purchased. She is meticulously thorough, and will explain and re-explain her findings - even well after the inspection is done. She went far above and beyond what was asked of her and I feel so fortunate to have her on my team. Lastly, her warmth and calming personality is just the ticket for anxious home buyers! I recommend her strongly, there honestly is no better home inspector out there. read more

Susan has a reputation for being a very thorough inspector and it's well-deserved. She spent four hours with my wife and I showing us everything she was looking for when she inspected each room and each area. She also told us the potential problems with the house that we should keep an eye on and what we could do to address them. She is very in demand, but try to get her. She is wonderful to work with. read more

I worked with Susan recently on a condo purchase in NW Portland. I showed up to the property 10 minutes early and she was already there getting started. We chatted for a bit while waiting for the real estate agent and she gave me some solid advice in regards to dealing with HOA's when buying a property. Her inspection was very meticulous and even fun. We both liked the building though she picked up on a couple of things I never would have seen. Her report came quickly and was very user friendly. Later she took time to answer some questions that I had. I feel more confident and informed about my home purchase and would highly recommend Susan. read more

Susan is very detail oriented and explains what she's looking for, what's amiss, and what you might want to keep an eye on in the future. She's great! read more

Susan is an absolutely amazing home inspector! I would recommend her to everyone and anyone. She is super thorough, very knowledgeable and explains everything to you in terms that normal people understand. She is willing to show and tell you issues that she finds. As a bonus, she has a really great, warm personality, which put me at ease instantly. All around, I can't recommend a better home inspector and this is the 4th home I've purchased. read more

We were seeking a home inspection for a house that had been constructed a year ago (this was for our one year warranty period). We had initially hired another home inspector when we were closing on the home. However, we were very disappointed with our first home inspector because he was not as thorough or careful in his work as we would have liked (this sometimes happens when someone assumes that the home has few problems because it is new). As a result, we chose to go with a different home inspector because we wanted a careful and detailed inspection before the warranty on our home expired. We asked around to find a home inspector with a strong reputation for attention to detail and the name that consistently came to our attention was Susan Walker. Thus, we contacted her. She was very pleasant, prompt, and professional in her response and we were able to quickly schedule a home inspection. Susan is the 4th home inspector that I have observed complete a home inspection and by far, she was the most thorough. This is not to say that all of the other home inspectors did not complete good work, I just found her to be more complete and detailed in her inspection. She did not seem to make any assumptions that there would not be any problems because our home was newer and was diligently in opening all cupboards, windows, etc., in addition to other elements that would be inspected in a standard home inspection (e.g., all faucets, showers, smoke alarms). This detailed inspection was particularly desired because some aesthetic elements can be addressed in a home warranty that may not typically addressed with an older home. What was particularly helpful for us was that Susan identified the presence of standing water in our crawlspace (an issue that we did not even suspect had existed). She flagged this as an issue of important concern and strongly encouraged us to contact drainage specialists to obtain estimates and plans of how they would address the problems. We contacted two companies and came to realize how serious the problem in our crawlspace was. We would not have been aware of how serious the problem was without her inspection. The conditions under our house were the same when the first home inspector examined our home but he did not identify the problems as clearly as she did (he indicated that there was some water that should be removed but did not note some important grading deficits that were present) and we thought that the problem had been appropriately addressed by the builder (which it had not). As a result of Susan's inspection and recommendation, we discovered that we had some pretty serious water issues (e.g., the water had accumulated in the low-lying areas in our home with no way to drain (the low point drain was at a high point under our home), the water had been present for a long period of time). After consulting with drainage specialists and completing the work (which required a sump pump given the conditions under our home), we discovered that we had over 30 gallons of water in our crawlspace which would have contributed to serious long term problems to our health and our home had it continued to go undetected. We are very thankful for Susan's careful inspection of our home! read more