I was absolutely thrilled with my experience at this Grease Monkey today. I came in to get an oil…read morechange because it had been a year since my last change. (I don't use my car a lot.) Casey came back from my car with the oil stick and showed me how clean my oil was - despite not having it changed in the last year. I was amazed that they were telling me to not get my oil changed. I've never had a service attendant tell me this before. Both Casey and Mike were great to work with and I will make this my new go to station from now on because of them! You need to, too!!!! (I did end up getting my emissions done here today - and they had it done in under 5 minutes!!) Great SERVICE!!

These guys worked during all of my developing car problems to give me the quickest and most…read moreaffordable service they could. I really appreciate their communication and offering multiple options in clear terms so that I could choose what worked best for my budget and circumstance. I have been to a few other auto shops around, and this one has been my favorite in the AF area to go to.

I have been coming to this location the last few months for oil changes and the staff is extremely…read morefriendly and efficient! I went again today and my service again was extraordinary, enough so that I wanted to come leave a five star review (I don't leave reviews very often either). The individuals helping with my car were helpful with answering my questions and providing the needs for my specific vehicle as well. 10/10 would recommend to anyone looking for an efficient oil change!

One of the cleanest & friendliest Valvoline's I've ever been to, and I've been to them all over the…read morecountry. Very thorough, yet fast. Can't recommend this place enough.

I came in with my newer Mercedes and asked very clearly, multiple times, whether they were able to:…read more * replace my wiper blades * reset the service/maintenance warning * and perform the oil change correctly I specifically made sure they were confident working on my car, and I was repeatedly told yes -- that everything could be done with no problem. That was clearly not true. They kept my car for nearly 2 hours, and after all that, they still managed to overfill the engine oil. As soon as I got on the highway, my Mercedes gave me a warning that the oil level was too high -- which is not a minor issue and can potentially cause serious engine damage. So instead of getting a simple oil change, I ended up in a stressful and potentially dangerous situation because this location did not do the job properly. I then had to take my vehicle to the Mercedes dealership and have the oil service redone correctly. And to make it worse, the other things I specifically asked about and was assured they could do were not done either: * the wiper blades were not replaced * the service reminder was not reset So for about $150, I got: * an improperly done oil change * a potentially dangerous mistake * incomplete service * wasted time * and zero accountability No refund. No ownership of the mistake. No real apology. If you drive a Mercedes, European, luxury, or newer vehicle, I would strongly recommend taking it somewhere else. This was not just poor service -- it was careless and incompetent.

I had such a great experience getting my oil changed here! From the moment I arrived, everyone was…read moreincredibly kind, professional, and welcoming. The customer service was truly top-tier--they made the whole process quick, easy, and stress-free while keeping me informed every step of the way. It's rare to find a place that combines efficiency with genuine friendliness, but this team absolutely does. I left feeling confident in the service I received and honestly just in a better mood overall. Highly recommend to anyone looking for a reliable and positive experience!

Crazy these guys tell you $250 for a intoxalock removal, then charge you 100$ for a jump start, and…read more$50 for not having all the required tools in their own shop xD if you're trying to save money I would never ever recommend this place, cause they will squeeze every dime out of you.

Took my truck in to have the intoxilock removed because the engine had blown and was undriveable…read more They quoted a price of $250.00 by the time they kept adding on fees, "jobs" etc. the price was going to be $390.00. Not very truthful in disclosing the extra charges. The individual only stated his guys aren't going to work for free. Need to be more honest up front. When confronted about it, the individual just said they were done with it and they wouldn't do the work. I would say that is Great customer service.

Was told oil change would take 45mins. At an hour and a half I asked how much longer and was met…read morewith the worst attitude from Devon and his milkshake drinking partner, didn't get her name. Then he wouldn't check me out so it would take longer. As I was leaving milkshake girl sarcastically said, "have a nice day". Wow! Don't go here unless you want to wait twice as long and catch the rudest workers.

I started on Tuesday the 27th. I was told because I had just had a repair that my sensors weren't…read morecleared on my computer. The man told me to travel all the way down to Provo and back onto Geneva Road trying to keep a steady speed of 50 miles an hour. He was very kind and friendly and said we would just run it again. I came the 29th and was told I failed again, hadn't driven far enough. This was a different man, medium height, reddish brown, short beard and hair. Who then informed me that was my last chance that you only get 2 tries and I wouldn't get another and would have to pay again. I was never told that by the first man, he never said I could only try one more time. Won't ever come here again. K.B.

I really appreciate the service and care Koehler, Sean, Franco, Joe and the team at Family Tire…read morePros provided. Two cars with significant issues and they were thorough, fair and so friendly. Cleanliness - 10 Cost - 10 with help from Snap Finance Communication - 10 Care - 10 with loaner Take your cars here!

Kaylon was ABSOLUTELY AMAZING at Family Tire Pros in American Fork today!!!…read more On our road trip we hit a flying pair of scissors (falling from off the car right in front of us on the freeway). Our tire immediately got torn up, & we were instantly stranded! Kaylon came to our rescue and he & his team dropped everything & took care of us on the spot! They were FANTASTIC in helping us get back on our road trip! THANK YOU, THANK YOU, THANK YOU! S&MM

My go to tire shop. My wife was having issues while I was…read moreaway. She was nervous to go to a shop alone. They helped her right away and with respect. I love that.

When I ordered the tires on.the phone, I was upsold to have insurance. The day I went to get the…read moretires put on, I said that I could go with out the insurance and asked the counter clerk to not include the insurance and to make sure not to charge it. He said that would be ok. When I went to pay, insurance was charged. I spoke to the manager,, and he said it was impossible to remove the insurance. I checked Big O corporate policy, and the policy stated it was up to the manager. So truth is that he lied, he just didn't want to remove the charge. Next time I went back for a tire rotation, I didn't agree to another upsale. He lost it for a second and threw my keys on the counter and then regained composure and told me my warantee would be invalidated. I don't trust this location or its manager so I checked AI if the upsell service was needed, which it wasn't needed. I do not to trust AI all the time, but I trust this manager less. I do not recommend going to this shop. Perhaps a new more respectful management style that engedered trust would improve its rating.​

We love Duff Shelley , but this site is inaccurate! they're not open on Saturdays!…read more over the years we have had many small engines repaired. They do excellent work.

been to Duff Shelleys many times in the past. Not for many years since for good reason…read more The guy at the counter is a rip-off artist. Has the personality of a toad. Doesn't care at all about you, just what used parts he can sell you as new. This person at the counter may have changed by now, but this dude ran me off forever. Plenty of other places to do business with now. Don't need them. I do not recommend this place at all, can't believe they are still in business.

As a small business owner, I understand the power of on-line perception. I personally never…read morecomplain, I simply never shop again. Been a customer of CF for 19 years, never had an issue. Then I had an issue after a service I received. Because of the potential impact it could have had to my automobile, I was emotional, so I went in to voice my concern. The first technician, "J", I dealt with should NEVER be allowed to resolve customer issues, probably the worst I have ever seen in 40+ years in retail. Probably damaging the businesses reputation with others. He called Cody the owner, I waited, Cody drove in to meet me. He listened, understood, then simply resolved my problem. I was not looking for something free, or a refund, but some type of solution. Cody delivered. This guy gets it, and I will be a loyal CF customer for life. But I now know who not to talk to if I have another issue.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.