I was absolutely thrilled with my experience at this Grease Monkey today. I came in to get an oil…read morechange because it had been a year since my last change. (I don't use my car a lot.) Casey came back from my car with the oil stick and showed me how clean my oil was - despite not having it changed in the last year. I was amazed that they were telling me to not get my oil changed. I've never had a service attendant tell me this before. Both Casey and Mike were great to work with and I will make this my new go to station from now on because of them! You need to, too!!!! (I did end up getting my emissions done here today - and they had it done in under 5 minutes!!) Great SERVICE!!

Came here for an oil change. Despite having another vehicle ahead of us, service took a reasonable…read moreamount of time and we were happy with their service. Price was reasonable and the person who checked in our vehicle as well as the person who rung us up afterwards were both personable and communicated their recommendations in a friendly manner. Overall a good experience and we would come back and recommend this location. Thanks and keep up the good work!

I can honestly say this is going to be my new spot to get my oil changes done, prices are fair and…read morethey are honest about stuff. I have been to Take 5 Oil change and sure they are fast but damn everytime I go there prices just keep going up and up. I would highly suggest this location in Pleasant Grove they are quick and honest.

I have been coming to this location the last few months for oil changes and the staff is extremely…read morefriendly and efficient! I went again today and my service again was extraordinary, enough so that I wanted to come leave a five star review (I don't leave reviews very often either). The individuals helping with my car were helpful with answering my questions and providing the needs for my specific vehicle as well. 10/10 would recommend to anyone looking for an efficient oil change!

I came in with my newer Mercedes and asked very clearly, multiple times, whether they were able to:…read more * replace my wiper blades * reset the service/maintenance warning * and perform the oil change correctly I specifically made sure they were confident working on my car, and I was repeatedly told yes -- that everything could be done with no problem. That was clearly not true. They kept my car for nearly 2 hours, and after all that, they still managed to overfill the engine oil. As soon as I got on the highway, my Mercedes gave me a warning that the oil level was too high -- which is not a minor issue and can potentially cause serious engine damage. So instead of getting a simple oil change, I ended up in a stressful and potentially dangerous situation because this location did not do the job properly. I then had to take my vehicle to the Mercedes dealership and have the oil service redone correctly. And to make it worse, the other things I specifically asked about and was assured they could do were not done either: * the wiper blades were not replaced * the service reminder was not reset So for about $150, I got: * an improperly done oil change * a potentially dangerous mistake * incomplete service * wasted time * and zero accountability No refund. No ownership of the mistake. No real apology. If you drive a Mercedes, European, luxury, or newer vehicle, I would strongly recommend taking it somewhere else. This was not just poor service -- it was careless and incompetent.

Any place that won't list how much for an oil change will never get my business.. They know if the…read moredo that, you won't stop in.. very sneaky

Crazy these guys tell you $250 for a intoxalock removal, then charge you 100$ for a jump start, and…read more$50 for not having all the required tools in their own shop xD if you're trying to save money I would never ever recommend this place, cause they will squeeze every dime out of you.

Took my truck in to have the intoxilock removed because the engine had blown and was undriveable…read more They quoted a price of $250.00 by the time they kept adding on fees, "jobs" etc. the price was going to be $390.00. Not very truthful in disclosing the extra charges. The individual only stated his guys aren't going to work for free. Need to be more honest up front. When confronted about it, the individual just said they were done with it and they wouldn't do the work. I would say that is Great customer service.

Short staffed. Been here an hour and they haven't started. Not so jiffy. Wished they had given me a…read moretime estimate when I arrived.

Was told oil change would take 45mins. At an hour and a half I asked how much longer and was met…read morewith the worst attitude from Devon and his milkshake drinking partner, didn't get her name. Then he wouldn't check me out so it would take longer. As I was leaving milkshake girl sarcastically said, "have a nice day". Wow! Don't go here unless you want to wait twice as long and catch the rudest workers.

I really appreciate the service and care Koehler, Sean, Franco, Joe and the team at Family Tire…read morePros provided. Two cars with significant issues and they were thorough, fair and so friendly. Cleanliness - 10 Cost - 10 with help from Snap Finance Communication - 10 Care - 10 with loaner Take your cars here!

Kaylon was ABSOLUTELY AMAZING at Family Tire Pros in American Fork today!!!…read more On our road trip we hit a flying pair of scissors (falling from off the car right in front of us on the freeway). Our tire immediately got torn up, & we were instantly stranded! Kaylon came to our rescue and he & his team dropped everything & took care of us on the spot! They were FANTASTIC in helping us get back on our road trip! THANK YOU, THANK YOU, THANK YOU! S&MM

Thorough, honest & fast! Best customer service we've ever received at a car shop. Can't take our…read morecar anywhere else! American Fork location is the best! We've never experienced below excellent service here.

I made an appointment at Big O Tires near my home for an oil change at 12:00 PM. It's now 1:30 PM…read moreand I still don't have my car. What's the point of making an appointment if you're just going to make me wait like I didn't? Extremely frustrating and completely unacceptable.

We love Duff Shelley , but this site is inaccurate! they're not open on Saturdays!…read more over the years we have had many small engines repaired. They do excellent work.

been to Duff Shelleys many times in the past. Not for many years since for good reason…read more The guy at the counter is a rip-off artist. Has the personality of a toad. Doesn't care at all about you, just what used parts he can sell you as new. This person at the counter may have changed by now, but this dude ran me off forever. Plenty of other places to do business with now. Don't need them. I do not recommend this place at all, can't believe they are still in business.

Came in for my UT registration renewal on a Saturday morning. and was busy but they were moving…read morecars through quickly. I noticed they helped an elderly couple put their tags on which I thought was kind. I just wanted to comment on my post from two years ago with the oil leak. I ended up taking my car in to the BMW shop, because it's an older model. It was nothing that happened at Checker, but luckily the paperwork let me know that it was leaking oil. There was actually a leak in the oil pan, but again my BMW is in my older and something needs to be fixed on that car all the time. New places are opening up closer to me, but this is my go to for oil changes and registration renewals.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!