I wandered the aisles of Walmart while my oil was being changed. Or so I thought. They had sent the…read moretext message that service had begun on my vehicle. 45 minutes after I dropped it off for a scheduled oil change, my phone rang and they told me they canceled the service because they didn't have the filter and they didn't have the oil.. When I went up to the counter they told me I could go to Carquest pick up the oil filter and the oil and come back. Instead, I drove to the Valvoline spot in Eagle Vail. I was able to drive my car right into the bay and sit in my vehicle while they changed the oil and they had me out in 10 minutes. Alejandro, the manager was extremely friendly and capable . I think I have a new spot.

I have always changed my own oil but this time around I needed to get a vehicle done within its…read morewarranty parameters. The management runs a tight ship! These guys were extremely efficient ,friendly and professional. I could immediately tell it was a safe place to do good , clean work. When the manager greeted me and the car next to me I knew it was a shop I could trust . Prices were better than expected and they constantly have promotions. Excellent service, Excellent Management and staff . I'll will definitely be coming back to this location specifically in the future .

Just when I thought Customer Service was a think of the past - I met Joel at Big O. I walked in…read morefrazzled because of lights on my dash - he was calm, professional and reassuring. I walked out feeling safe and knowing the next steps to take.

I will have to say that I was pleasantly surprised as the District Manager (Bill) reached out to…read moreme yesterday before the end of day. He was very apologetic about my poor experience. He was onsite today and personally took care of ensuring the service was nothing short of exceptional. I greatly appreciate the level care I received today. He is working to ensure everyone receives a great experience and truly cares about his customers. Sounds like there was some technical difficulties with their scheduling system that happened that added to yesterday's issues.

I had my daughter's truck checked out today by Vladimir at Avon Auto Mechanics, and I've gotta say,…read moreI was seriously impressed. I asked him to give it a thorough look--ball joints, brakes, fluids--just making sure everything was solid before she heads back to California. Vladimir was super professional, called me back right away, and really knows his stuff. In the end, everything was good to go. It's just great to come across someone this honest and knowledgeable. If you need a mechanic in the Avon area, I'd absolutely recommend him. I'm halfway tempted to move to Avon just to have him close lol. Thanks Vlad

This place is a LIFESAVER. I brought my tundra in after hearing a loud rattling noise and brought…read moreit in because we had a long drive back home. I was rushing and with kids and didn't catch his name but he was so kind, and quick and helpful and just honest. He knew what was wrong immediately- it was my breaks and rotors. We were on a weekend trip from Vegas and there was no driving on them again so it was a need to be done thinf. He got the parts quick, replaced them super fast and checked my fluids for me! I had two littles and my mother with me so he made it urgent and just did an amazing job getting us back on the road! May god bless him and his business!!

What a breath of fresh air, dealing with an honest and efficient business in the Vail Valley! So…read moreoften in this part of the world we are overcharged and receive poor service. They did a great job on the repair in a reasonable amount of time and for an appropriate price! I will definitely return for an auto repair or maintenance needs.

They are amazing! They fit me in with only a day or two notice to check out my headlights and high…read morebeams that were both not functional. They called me to let me know I was due for an oil change and they were able to take care of that as well. When I went to pay I asked if they had a military discount and they did! So I saved a good bit from that. Overall I would highly recommend this spot for your cars needs!

DO NOT GO HERE UNLESS NECESSARY…read more 25 year Eagle County Resident. Go to a better shop in Eagle or Eagle Vail for better prices and superior service. I have used this shop previously and they did a fine job (when they first opened). However, the service is incredibly inconsistent and the customer service from Clarence is insulting. Clarence could care less about your time or providing information. Less than 20 minutes after receiving a verbal quote for various services from the other front of house person - he has always been great - and returning with my vehicle, Clarence let me know that he could not give me further information and I would have to sit and wait until they could get me in, 3 hours later. I indicated that I received a quote earlier and he said he was too busy to look into it, because he had phone calls. This is not the first adverse experience with this shop, particularly Clarence, and I would avoid it at all costs, if possible. Stay away, if at all possible and, if Clarence is serving you, ask for another representative. **Follow up - the shop in Eagle Vail quoted about $200 less and did so in writing. If I could give negative stars for customer service, I would.

The team really took care of me during a recent snow storm. Clarence gave me some suggestions…read more Provided same day service (during the storm), put a new set of snow tires, and a warrantee in a nice envelope. Not only did I drive though the snowstorm with confidence, but also went out to Moab with zero issues. Great value. Thank you so much!

My car was overheated and towed to their repair shop, or a repair container with no address. They…read morediagnosed the problem to be the radiator and thermostat issue. After 3 hours' repair, they claimed the problem is solved. After we drove out of the store, it was only good for 1.5 hours and it is overheated again, thanks to their magical hands. We were stuck in the middle of nowhere and was towed again. They charged 865 bucks: 202 for the parts and 600 for the labor cost ($150/hour): I just don't know where the extra $63 comes from. Ryan actually worked 3 hours on my car, and said it is a 4-hours work. He explained how good he is and was able to finish the 4-hour work in 3 hours, and gave me a funny example of his 12 year old brother would use longer time and charge even more if mechanics are paid by actual working hours. I was just amazed how well he can debate; I think he should run for the president because the two candidates both suck at it. Hey Ryan, I think your 12 year old brother would do that better than you. Next time I want your brother to fix the car for me. Please visit this space if you want your car broken on the road again, being overcharged, and joining some really funny debate. Or you can just find a hotel, wait until Monday, and look for a real auto repair.

Breaking down on a Sunday is a harrowing concept. Luckily, I found Ryan on Yelp who works for…read morehimself and is therefore available 7 days/wk. My car just stopped responding to the gas on my drive from Denver to San Diego. I was nervous I was going to need a new transmission. Turned out to just be a couple wonky sensors - Ryan got me back on the road in probably record time! Great dude, very accommodating, would recommend his services to anyone!

Ascent is legit. Big O, negative...Action Jackson, please...Chris and the boys get it right the…read morefirst time without raking you over the coals. I'm 13 years in the valley and this is local hospitality. Kudos

Lots of room for improvement in the honesty department. 1…read morestar for being kissed while being fkd. Luckily for me, I have years of personal experience and 6 months in a professional shop. I paid for a full inspection which includes checking fluid level checks. I specifically requested the rear differential fluid to be checked. The receptionist stated "oh yeah we check all the fluids" After picking up my vehicle and receiving the estimates, which were over $3k, for needed repairs, I drove straight home to check the "needed repairs " on the estimates. It was stated that my driveshaft was about to come apart which, would cause catastrophic failure. The u-joints at both ends of the driveshaft were in perfect, lubricated condition. The receptionist relayed information from the mechanic stating the driveshaft connections were so bad, that a catastrophic failure could happen at any time. There are grease fittings at every joint along the driveshaft assembly. You would hope the mechanic would've given them a shot of grease instead of sending me on my way with such a dangerous condition. Nope! Part of the estimate they gave me was for changing the fluid in the rear differential. The fill hole wasn't touched. How do I know this you might ask? Because the area surrounding the fill plug was dusty/dirty and bone dry. As soon as I began unscrewing the fill plug, fresh gear oil began to leak out, which would've been wiped off or wet at least, proving it was never checked. Finding a great mechanic is like finding gold... no gold here folks.

Honest and cool mechanic with incredible skills!! I live in Texas but Urabus is the only shop I'll…read morelet work on my bus.

We were a bit nervous heading out on our recent road trip from Seattle to Denver. Sure, our…read moreWestfalia affectionately named Bianca had a clean bill of health from our mechanic, but we've had that before...a story all Westfalia owners are familiar with... The starter first showed signs of trouble in Orem, UT. By the time we got to Grand Junction, CO we knew we had a problem. As we reached Denver, we got a referal for Urabus and gave John a call. He was on the road, but immediately happy to help and directed us to his brother Jeremy. I dropped in on Jeremy that morning and had a great visit. He assured me that if I brought Bianca in the next morning, they'd hook me up with a sweet TDI starter using a Rocky Moutain Westy / VanCafe adapter plate and have me back on the road by the end of the day. Sure enough, the next day Bianca was back in action. I spent far too much of the guys' time before paying and being on my way. We had a tour of the shop, got a tutorial on failed starters and talked about VWs, the VW community and vanlife in general. I honestly felt like I was hanging with friends--how often do you say that about your mechanic? That day was really a game changer for us. Any residual nervousness faded away and we were able to simply enjoy the trip--and revel in the new high torque starter--and the great service we received. If we lived in Denver, there's no doubt Urabus would be our go to shop. Thanks John and Jeremy!

Be careful! After viewing reviews last winter especially the…read moreones on Yelp I purchased a new set of custom rims and snow tires for a 2023 G wagon. The process went well, until when I recently returned and pulled mu vehicle out of storage. I wanted to change back to summer and the factory wheels. I discovered that Action Jackson over tighten my front lugs and damage all ten bolts. The rear bolts also received damage. I understand they are no longer in business.

They left in the middle of the night! Crooks. Over charge. And didn't know what they were doing…read more Created more problems for my car!

Came in to buy a new battery. Guys carried in my old one, tested it and when it was dead, they…read morebrought out the new one to my car. In and out of the shop in 5 minutes . Super friendly and helpful.

I rolled in there with a leaking radiator toward the end of a grueling road trip from California…read more They helped me get back on the road with the right parts, advice, and many gallons of water to make it home.