I came all the way from Rochester, NY to Ohio on 4/4/2020 during the Corona Virus crisis to buy a…read morenew car after totaling mine a week earlier. All car lots were closed in NY, but not in Ohio, hence the road trip. While on a test drive, I randomly stopped in with a three year old Lexus RX 350, no appointment, and no call ahead. These gentleman were so amazing, helpful, and friendly. I explained I am an out of town Emergency Nurse who does home visits and desperately needed a reliable vehicle in a hurry. Redd's was first class in my book, as they immediately did a complete once over and checked the SUV out bumper to bumper, under the hood, and even the undercarriage for hidden damage/collision work. I felt so confident in their assessment, that I returned to the dealer and bought the car immediately. Thanks guys! You saved this gal a lot of aggravation and time searching around. Stay well and healthy my friends! . You're all amazing and I'm forever grateful. Christina

If you need tires, I seriously recommend Redd's Used and New Tires in Maple Heights. First, two…read morelike new tires only cost me $80 total for the install and everything. And they are super fast and efficient. But get ready for the best part............ On my way in, I stopped on the freeway for a couple and their child trying to waive down a car for help. Mind you, it was super hot and they just went shopping. They had a hole in their tire and were trying to put on the spare but did not have the right tool. Neither did I. Luckily, they were about two miles from the tire shop I was going to. I told the owner, Redd, about the family and their dilemma. He got in to his car with his own tools and went and changed the couples tire free of charge. Just out of the kindness of his own heart. In a world so ugly, we need more people like Redd and more businesses like his! If you need tires, new or used, support this business!

daniel and her employees are all first rate accurate…read morediagnosis and solution at,competitive prices we have used center heights for over 15 years this place is honest competent and highest quality only problem given their value they are popular and you may have to wait to schedule service

Nearly perfect under the previous ownership, it's now a small shop with not much knowledge about…read morecar repairs. Your phone calls are not returned, and neither are the website inquiries. When my car stalled at a red light, this shop couldn't diagnose a bad Mass Air Flow sensor.... enough said. These are the basics! Free emissions test is about the only good thing about this shop. I would stay away and can't recommend. P.S. It is not located in Beachwood but rather in Warrensville Heights.

Recently moved to cuyahoga county and needed to pass an echeck which I knew nothing about went to a…read morecouple places and got outrageous quotes. These guys fixed my problems and changed my oil for less and were so nice. They explained everything and my car is great. Will be getting all my service done here from now on.

I have been taking my Nissan Juke, to Bedford Auto repair for 3 years now. Moe and his staff always…read morekeep my car in tip top shape. I recommend this repair shop to all friends and family!! Best place ever and at affordable prices!! The only place I will ever take my car. Thanks Bedford Auto Repair !!!

I had a slow leaking tire, and I went to Conrad's for help…read more I worked with Josh - he was excellent! We had to find a specialty tire for my vehicle. They took the time and didn't charge extra for this. Great customer service and reasonable prices.

Zero stars. I made an appt. to go in on my lunch break. I was assured that buying and installing a…read morenew tire would only take 20 minutes. I'm literally 5 minutes away. Got there at 12:05. By 12:45, my car is still on lift, no tire. I inform the associate at the desk that I needed to leave, to put my old tire back on, I'm no longer interested in giving them my business. At 12:50, my car is still on lift, tireless, no one's even NEAR my car. I tell her again, put MY OLD tire back on and let me go. I get back to work 7 minutes late on a day that was crucial for me to be back on time. 1.5 hours later I get a call stating that I failed to pay for my new tire!!!!! Huh? I told you to put my tire back on! I demanded that Jaime put the female sales associate on speaker phone. She tried to lie when I asked why she didn't tell me they were putting the new tire on as opposed to putting my old one back on. She said it would have taken longer to put it back on the rim so she decided to be deceitful. Howwwww did you think you were going to get money from me if I drove off thinking that I was driving off with my own tire?!?! How ridiculous!

Had to get a new blower motor with resistor. They took my car in right away !! I was amazed how…read morefast they were !! You guys are all very friendly and have good teamwork !!! No complaints here !!!! I know this is a very stressful job and I want to thank you Dave & RJ for everything you did and keeping me updated !!

Scammer alert. A disheveled youngish man told me they could fix my audio and that it's usually…read more$1000, but they had the used part "just right now" and so it would "only be $500" long story short; I said no, waited until my friend could look at. He fixed my audio for $6, it was a blown fuse, that's it. The northfield tire "pro" told me my entire audio system computer needed replaced. I saved between $494-994. These people are either completely incompetent or blatantly scamming their customers out of hundreds to thousands of dollars. Do not under any circumstances go here. Ever. The only star is for Mike, he adjusted the price after the team working on my tire and trying to charge me, without ever confirming it with me, let alone discussing price. I wouldn't trust these folks babysitting a rock. Better luck, literally anywhere else.

Such great customer service. Great prices and more important trustworthy mechanics who take care of…read moreyou and your vehicle. There is a waiting area if you are getting some quick work done with coffee for customers. They offer a wide variety of services for your car.

Fair and honest service. Work completed on time also they don't try to oversell. Dave and his…read moreteam are great to work with. J.T.

This Firestone is my go to for auto maintenance, Jeremy at the front desk is patient, professional…read moreand considerate of the nightmares we face when our cars take a dump unexpectedly. The price is reasonable and the workmanship is quality. I tried getting a mobile mechanic from another company and all I can say is, Never again lol. I'll only be going to this Firestone from now on.

I had my car serviced by Firestone. After ordering parts, it took a total of 14 days before my car…read morewas complete. At some point during the time when my car was there, someone rambled through my center console. The things from my center console were thrown in the back seat of my car. I didn't notice this until the next day after I picked my car up. Of course I did not leave anything of value in my car during that time, however, I called to complain about it to both the local location and the corporate office. I still have yet to get a call back from the store manager to discuss the matter. I had to call there several times during the time that my car was up there for the 14 days to get an update. You would think that they would have called me to give me updates about my vehicle.

Doesnt deserve the star I put on there. The reason they have groupons is because they need the…read morebusiness and the reason they dont have business is because simply they do not do their job well, so they have no repeat customers! I took my car in for an oil change and wheel alignment. When i recieved the vehicle back it had 4 lights on (that were never on before) and the mechanic informed me that i would need another wheel alignment because there was some prior damage to part of my car. If you knew that this would make the problem worse why would you follow through with the service? The mechanic replied to me, well you needed one anyway. the manager John is particularly bad at his job mentioned he said it was a "coincidence" that 4 lights came on after leaving his shop, so if you are not a fan of coinceidences like these, where they give you a corporate number that doesnt allow you to speak with anyone go here.

The number I received from the store manager gave me was incorrect? Also For the past two days, I…read morehave spent an hour on hold each day, without speaking to anyone or being given the option to leave a message. --is There any intention of assisting the situation or to have me run around until i no longer post?