I need a car inspection. I'm aware that women generally are treated differently or taken advantage…read moreof by mechanics, but my experience with these guys was so great. First of all, Jeremy was kind, funny and professional. Their staff is also diverse and professional. The place is extremely clean and they are even thoughtful enough to have snacks and coffee. But the kicker for me? How thorough the inspection report was. The money was well worth it for the amount of detail that was put into the report and made me feel more educated on the condition of the vehicle. I certainly will be back.

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

I've been going there for years - they have always given good service. Recently, I went for an oil…read morechange / Howard noted (and advised) that the oil drain plug was damaged (as if the last mechanic - at the dealership) had used the wrong size wrench) and will difficult to reinsert. Rather than using a pair of channel locks or vice grips to reinsert the plug, he advised me replaced (for only $5). 5 STARS FOR HOWARD AND LOST MTN EXPRESS LUBE.

I've been going there for years and can say they are the best place to go. Very friendly staff. The…read moreowner Brian is awesome. And dare I say HONEST mechanics which is a refreshing change! I highly recommend them. You can't go wrong.

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

Great service at this location last year as ExpressLube. Will try it again this week under new mgmt.read more

If you need service on your vehicle, Sean is your guy! Trustworthy and hilarious, I drive past many…read moreother mechanics to come to the Charles Hardy Parkway location in Dallas, GA because of him.

10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Dillon was great! My car was really low and he gave me a few pointers. I've been coming here for…read moreyears and all of the employees are really nice.

I received great service quick turnaround thank you Wayne for taking care of my truck.read more

When I arrived for a much needed oil change, the facility was very busy! Two deep line up at all…read morebays. The representative came to the car and asked how I was doing, offered water while I waited and was very friendly! My service tech was Chris and he was fantastic and efficient. He explained what was needed and inquired if I had any discounts, etc. My second tech was Jeremy and he was so friendly and directed me into the space above the bay. The entire crew working all 3 bays were outgoing and working diligently to get us through and on our way yet personable and knowledgeable. Finally the manager Jacob came over to see how my experience went and let me know they appreciated my business! What a breath of fresh air to have a large group in such close quarters working so professionally to make the customer experience top of the line! I will be back! I love that they saved my husband from having to spend precious home time doing maintenance on car items! And at a reasonable price. Thank you Hiram Take-5!

The Team at this location works quickly and professionally. Austin is very knowledgeable and kind,…read moretruly made my day!

Fast and thorough- my very 1st visit and I will be back! Oil change with car wash. Employees…read morethoroughly wiped down my car and cleaned inside, windows, etc... I was sorry I didn't have more cash to give a better tip. Excellent service.

Brandon and Jacob was awesome provided great service Brandon answered all my questions very…read moreknowledgeable

Here's the coupon I received via email yesterday. I went to Jiffy Lube here in Hiram. After…read moreshowing proof of my veteran status, the lady tells me "Oh that's a new one. I haven't seen that one." Then she proceeds to tell me "I talked to my district manager this morning and he said the best we could do is 50% off". If this is a new coupon you haven't seen, how did you talk to your district manager about it? They refused to honor the coupon, advising the best they could do was 50% off. Why email out a coupon if you have no intention of honoring it? I would be happy to show up with a 50% off coupon if that's what you email to me. I just don't understand this type of nonsense.

The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!