New years eve...my car won't start....Joe was able to come to my house diagnose the problem, and…read moregot it started. Turns out the battery did need replacing and he was able to find the battery that fit, had a better warranty than do it your self places and install it this afternoon! Amazing! I called two other places who didn't answer their phones! Great service, fair price!

It's helpful when mechanics respond back, but when the estimate is requested from the customer with…read moredetailed information, a quick quote in writing with the reply message is great, because the customer can easily compare the written quotes from all of the mechanics responding. Even a rough estimate is enough to go by , so that can be done. Every mechanic who replied said to call them for the estimate, which is no different than a Google search and calling them all individually, writing down details and having long conversations with each person...et...etc..etc.. I decided to go to Advance Auto Parts in this case and for the specific party far needed, they were able to quickly install it. It was $200.00 plus a 20.00 tip which saved me a lot of money in this case (Mass air flow sensor). I got a quote for AC sevice from Brakes Plus for only $125.00 plus freon, when the Yelp estimates I saw for that said I could expect to pay is $2,000! C'mon Yelp, just give everyone actual information about what to expect! Thank you, Tamara Henry

Every one there was professional and wonderful!! So impressed!! Great job! And also as an aside,…read moreall of them seemed happy to be there!!....not kidding I haven't seen that in a long time

These guys are so kind, helpful, and full of integrity. I pulled up just after they had closed, but…read moreJay (the owner) was kind enough to help me with my problem real quick so I could get back on the road safely. And on a holiday no less! Thank you thank you thank you.

Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I cannot recommend Jack's Auto enough. He was so kind, honest and helpful. It's hard to find a…read moretrustworthy mechanic any more, but Jack is definitely the best.

I don't even know where to start with this guy! Jack has been my mechanic now for 3 years! This man…read moreis the most honest man I've ever met , he's got a heart of gold and always treats you with respect! Jack went above and beyond for me when my truck broke down! I've sent so many of my friends to him because you don't find mechanics like Jack and his buddy!! Thank you so much Jack and friend for really truly being an amazing human! I just bought a new used car and he will be the only one I will have touch my car! Thanks so much Jack for all you do for me and others!

My car was making a terrible noise whenever I turned. I took it to Straight Line, and they were…read moreable to get it in right away, find the issue, and fix it quickly. Not only did they take care of the problem, but they also didn't try to upsell me or make up issues just because I'm a woman. I really appreciated their honesty and professionalism.

Wow! I love these people!! amazing service, kind, honest, so so so grateful... thank you!!read more

Horrible!!! Used…read morethem for possibly 5 yrs servicing 4 different cars. They are good at general mechanics. But complex, No!!! Here are 4 situations that made me see new mechanics: 1.) 8 yrs ago, I overheated the engine and cracked the block on my 1984 Landcruiser. They rebuilt the engine, for about $8,000.00. While in the process, Tim claimed the bottom did not need rebuilding. So they closed up the engine. But I was now burning oil. 2 Qts/ 500 miles. They refused to fix the problem. Tim blamed that I told them to not rebuild the bottom end of the engine. (Ask him about it!) 2.) Just last month, Feb 2026, the catalytic converter on my Landcruiser started to fail. They installed that about 6yrs ago, for about $1,200.00. 3.) 2006 V70,Volvo had a small radiator leak. I brought it in each of the 2 times the Low Level light went on. Each time, they could not find the leak. The 3rd time I brought it in was because the radiator blew and the car overheated. I told them to check that I had not cracked the block before repairing the radiator. They repaired the radiator first., about $1,200.00. Then determined the block was cracked. (Rebuild by Swedish Motors was $6,000.00.) 4.) 2009 S80 Volvo. Had them look at this car to see if it was safe to buy, for my 17yr old daughter. The results of their inspection was "it's in great shape". 1 yr later the transmission went. And I found out that this was the one yr Volvo used a Ford impala transmission. No replacement parts, used or rebuilt transmissions were available, per Swedish Motors. I had to scrap the car. When I confronted Tim and Tyler that they should have known this about this model they said that was something I should have known about the car. NOTE: These guys do not deserve those big stickers on their front window that say Toyota and Volvo. Call me .... Dave Longmont, Co 720-745-9460

Wow. I had never been to Valvoline before. This one opened up a few months back, so I figured I'd…read moregive them a try. My visit was impressive. Prior to even pulling in, they do a complete light and signal test. You are then directed into the bay, and the techs immediately get to work. It was like a personal, pit crew that was well orchestrated and knowledgeable. Services were recommended, but they were by no means pushy. Surprisingly, they were about $20-40 cheaper than where I have been frequenting. In and out in 34 minutes. I will definitely be back, and recommend them for our fleet vehicles.

We had a coupon for instant oil change. They were totally professional and were fast. Sean ( Asst…read more Manager ) explained the entire process and billing. The workmen checked every aspect of the truck and also the tire pressure which they corrected it. All it took 20 minutes. Best experience!

100% HIGHLY Recommend We Care Auto Repair! We were driving through from Colorado Springs on a trip…read moreto Montana and our brakes went out at 6am in Fort Collins. Had AAA tow us to a shop that told us they couldn't diagnose until 5pm (we would've had to cancel the trip). Our tower recommended We Care Auto Repair, we gave them a call and got to speak with a great employee before they even opened for the day. Tower brought us over to them right as they opened up and they got us in short notice-- we had a good idea of what the issue was, talked with the mechanic and he said since we're passing through he'd help us out asap. Took about 2 hours total and their team fixed the brake, got fluid back in the lines and bled them, realigned, and looked over everything to be sure we'd be safe on the trip (even topped off our tires and washer fluid). The price was fair and the service was 5-stars, we even had our 2 dogs with us and they were accommodating and recommended a nearby dog park while we waited. This is a great team, I'd recommend them to anyone in the area!

The winter killed my battery, but the mechanic came over, tested my battery and my alternator-…read morebattery was the issue and it was changed out and so fast! Great service from the initial phone call to the final goodbye! I highly recommend this company and this team! Much Thanks to All of Them!