We've lived just a few minutes from Precision Tune Auto Care in Apple Valley for 27 years, so we've…read moreseen this shop through a lot of changes. We loved Matt, the original owner, and after he left, we watched it go through several personnel changes. To be honest, it wasn't always the same experience. This ownership team genuinely feels different. Mark and Joe have earned our trust, and I'd encourage anyone reading older reviews to focus on the ones from 2026 forward because this is simply not the same shop. They've worked on all three of our vehicles, handling everything from routine maintenance to major repairs, and they've helped us keep our high-mileage vehicles running. What I appreciate most is their honesty. They explain what actually needs to be fixed, never try to upsell, and always treat us with professionalism and respect. I've gotten quotes from other repair shops in the area, and Precision Tune has consistently come in lower. The customer service is exceptional. Mark and Joe are friendly, knowledgeable, and genuinely respectful. I also appreciate that the front office is often dressed in a suit. It may seem like a small thing, but it reflects the pride they take in their business. Even the TV is playing uplifting, family-friendly programming. It's a refreshing change, and honestly, more businesses could take a page from their book. If you're trying to get the most life and value out of your vehicle, this is the place to go. We trust them with all three of ours, and I recommend them without hesitation!

2/2/2024 (date of service 01/29/2024): We've learned that the Galaxy Auto Spa is part of Precision…read moreTune. We've also learned that they have absolutely no concern about the false advertising for the Touch Free wash! Once you pull in that bay and realize that there are brushes, you are at the mercy of the damage that they can, and likely will do! Details regarding how well they honor their obligation to properly remedy the situation. ... Let's start with the plastic trim around the front wheel well being pulled off; that was noticed right away. When my daughter went over to Precision Tune to address it, the manager stated, "Oh no, what did it do now?". He assured her that it would be taken care of. She had to get to work so this conversation ended well up to that point. When she got to work, she had enough time to take a closer look at her truck; paint was chipped all over! The hood, the roof, the sides, the back; everywhere! She went there the next day and told them that she found some more damage to address. They said that they did too: They handed her a mud flap from her truck. When she pointed out the chips in the paint, they told her that she was going to get a paint job. Great news, right?! Wrong! From that point on their communication all but dried up! After a couple of days (2/5), I stopped by to follow up on their commitment to take care of her. They changed their minds: They claimed that their sign stating "at driver's risk" absolved them of any responsibility to repair the damage. I confirmed that their sign on the bay door indicates that the wash is touch free; they concurred. Then I confirmed that once a vehicle is in the bay, and the driver realizes that there are brushes, there is no way out and the driver's vehicle is at the mercy of the washing machine; again, they concurred. They told me to call the corporate office. I called and left a message for their customer service department: They returned my call within the hour. The gentleman was polite and understood where we were coming from. He was going to contact the district manager and have them contact me; this was three days ago. Looks like a follow up call is due tomorrow (2/9). More to come ... (2/20/2024) "tomorrow" did not happen. I just spoke with a manager named Jacob; polite discussion. He reviewed an e-mail discussion with another manger named Alan and told me that they are not going to take care of the damage to my daughter's truck. They are deferring to sign on the bay door indicating that usage of the wash is at the driver's risk. Well? Not when that same bay door has a much larger sign that states that it is "Touchless", and (as previously stated) once you're in the bay and realized that it isn't there is no way to stop it or pull out with the exit door being closed! (3/13/2024 13:30) Today I saw that a reply to this review was posted on 3/10/2024. I called, as instructed, to continue this conversation. I spoke with Alan to find out who posted the message so that I could speak with them. He said that it was likely an area manager; perhaps Daryl. He then proceeded to reiterate their "at driver's risk" statement. I politely reminded him of the sign on the door about it being "Touchless", and how once you're in that bay (with both doors shut), you're at the mercy of the wash. I asked that whomever left that reply to this review to have them call me. He told me that he will let them know that they can call me: The phone number was confirmed. We shall see. (3/13/2024 20:30 2 new photos) Via the BBB they sent a photo of their "at risk" sign. Out of curiosity, I went there to see it. To my surprise, the bay door had duct tape over everywhere that stated "free"! Well?! Which sign do they stand by?! (3/14/2034) Message via BBB: "From the Business on Thursday, March 14, 2024 We are doing nothing. Thanks Doug" So Doug and his company don't stand by their word! Thanks for the warning! ... We had spoken with the MN Attorney General's office about this two weeks ago (2/8/2024) and have been following their suggestions to remedy this situation. Now we follow their next suggestion which to fill out their form with all of these details (including estimates of the damage) and let them take care of this for us. The form is filled out and ready to submit. One other approach was recommended. Even though this Precision Tune is not an accredited member of the Better Business Bureau (BBB), they do keep track of complaints and offer some issue-resolution services. The form was submitted and accepted by them on 2/29/2024; they have 20 days to reply to the multiple attempts by the BBB. ** NOTE to anyone else who has had this happen to them at this wash, work with the Attorney General's office to get the matter taken care of if you have anything happen to your vehicle and they are not properly responding to your situation. Consumer protection is a priority of theirs!

These guys are top notch in every way! Every time I go to check tire pressure or oil check, they…read moreare friendly and professional in every way! As far as service and repairs the price is fair and they do a great job every time!! Highly recommended in all ways!! Example ... my prius needed a new light, the cost 5.00 a free car wash and it took all of 5 min!! I mean reallY??? I love Grandview Tire!!!

Very disappointed with their attention to detail. Dropped off a car for 2 issues, handled one and…read moreignored the other. Justin the manager was not apologetic and told us to come back another time, did not offer any significant compensation for their oversight. When I asked for a discount due to their oversight, Justin became angry and told us never to return to Grandview Tire and Auto after we have been loyal customers for years and have spent thousands of dollars there.

i had to have my car towed there because it wouldn't start. indicated to me they would be able to…read moreget my vehicle in that day or the next day. Here i sit 3 days later and he hasn't even looked at my vehicle and they seem to have stopped contacting me in order to hide the fact that they are not doing work on my car. . . . . blatant liars and clearly don't give a damn about their customers.

Rear breaks done with faulty break pads, even after they said they had detected the pads were…read morefaulty, they still ended up installing them. The results were a dangerous driving experience. The mechanic who fixed the negligence said this was unsafe and a danger on the roads. They did not do the work I paid them for, and are beyond untrustworthy. Avoid at all costs.

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

I've been trusting these guys for decades and this week they really proved me right! A difficult…read moretime finding the source of the issue did not deter them, and I'm back in my car, riding smooth as silk! Many thanks!

I took my car here a few weeks ago for an oil change and brake pad/rotor replacement. Upon picking…read moremy car up and driving for a few hours, I noticed a giant oil leak under my car. Took it back promptly and they claimed it was a "faulty crush washer on the drain plug". If I had to guess, it was just installed improperly and they blamed it on a defective washer... Fast forward a to today where I am driving a couple hundred miles later and the skid plate under the engine is scraping on the ground and is barely hanging on by a single bolt. I am guessing they improperly installed the skid plate after the oil change as well. They were nice enough to send some kids over to clean up the oil spill in my driveway, but overall I would strongly recommend taking your car anywhere else but here.

These guys do a great job, they do it efficiently, and they do it for a fair price. Bonus points…read morefor the sweet office dogs.

Driving along and find that my tire is losing air fast, I pull into this fine establishment and…read morethey couldn't be more helpful. Because it's first come first served there was a little wait but luckily they got me in before they closed. The staff is incredibly kind and helpful and there is even entertainment there with, the shop dog! I feel very lucky to have broken down near this shop. And now, I will only use this shop for my auto needs.

Another great experience at Honest-1 Auto Care. They took the time to carefully inspect my Jeep and…read morewere incredibly honest and professional throughout the process. They didn't try to sell me repairs I didn't need, which says a lot about their integrity. It's refreshing to find an auto shop that truly puts the customer first. Thank you for your honesty and excellent service!

Service was great here although I was hoping for a courtesy car while they worked on mine but they…read moredidn't have one available so they ordered me a Lyft which was great since I had to go back to work. The pricing here is ridiculous since they quoted me 4x what other places actually charged me. I had to call around to a few places to see what the average price would be to fix my blend door actuator. I ended up going to Midas and they charged me around $200 but honest1 gave me an estimate of way more I couldn't believe it. It is a convenient location and easy to make an appointment though so if you have the money for it then this place is for you but if you do not want to be overcharged Midas has always been great to me.

Our salesman went out of his way to prepare for us some cars to test drive based on our criteria…read more Matthew Everett was extremely knowledgeable about vehicle options and helped us understand our options. Never having drove or owned a hybrid car, Matt helped us understand how they work and we left with a new car that will be so economical but fun to drive.

I stopped here to get an oil change on my dad's vehicle. While I do not own a Honda, my dad does…read more Here's what I noticed RE: the space - Friendly staff, super clean facility, large waiting space for customers with great amenities such as outlets for computer work, complimentary small water bottles, espresso coffee machine serving lattes, cappuccinos, hot chocolate, coffee and more, fish tank, nice bathrooms, 2 TV's, tons of seating from couches to oversized chairs, floor room sale space with cars to purchase and more. The facility will text when your vehicle is fully serviced and ready for payment and pickup. There is a pay counter towards the entry. After payment, you get a choice of a rose or snack. if I had a Honda, I would always sit and work here during service maintenance due to the cleanliness and variety of amenities. Well done IG Honda!!