I had to screws in my tire and they removed them without issues. They were quick and very…read moretransparent. I'd highly recommend coming back for great service for price.

My husband and I have been coming here for over a year for all our car service and repairs and…read moreCharlie's never disappoints! They remembered us after our very first visit, and are always friendly. In fact, we moved 45 minutes away, but continue to make the drive out whenever we need our cars serviced. Charlie's is always efficient and honest with what they recommend, and their prices are very fair. I trust them with any and all car-related needs and highly recommend their services!

My name is Jesse, I took my car in to get 4 new tires. I…read morewould just like to say that Ken the General Manager of Tire Discounters was the greatest manager I have ever seen at any auto shop. He held to his word that he gave me on the phone and expedited my service to hold to that. But what really stood out was his amazing attitude. Ken is a man that truly knows how to deal with people and make them feel welcomed and important as they are dealing with what is usually an annoying time for us all (getting work done on our car). I just wanted my great experience at Tire Discounters to be attributed to Ken and his amazing attitude. The tires and free alignment are great as well, my car hasn't been rolling so smooth in a long time. Thanks Ken!

Came in for my 1st appointment..."not showing it". 2nd appointment I called to make sure they had…read moremy tires. "We only have 2 but we'll have the other 2 when you get here". Came for 2nd appointment. "We only have the 2, the other store didn't have them even though they showed in inventory." Then they tried to up-sell me. Never again.

Update- 4/29/24 Someone named Lee who is listed as a…read morebusiness owner of Firestone responded to my review by thanking me for the positive review and stating they hope to see me soon. This is an example of him reading not to comprehend and responding without compassion. The review wasn't very positive and I ended my original review stating that the relationship with Firestone has been soured and I'd probably never return. To him, that's positive and means they'll see me soon! Steer clear, there seems to be much more than car knowledge that they lack here. This will be an honest review of my most recent services with Firestone. The people that work there are awesome and it pains me to have to write this review. I have been a customer of Firestone since 1999, starting at the East Nashville location. And getting to know Chip and Tony pretty well. I started to frequent the Hermitage location in 2022, and the for most part, I've always had a pleasant experience. Craig was a breath of fresh air, and while Justin and I had a rough start, he's been amazing as of late. However, this is about some ongoing issues I had beginning in March of this year. I went in because during an oil change they told me that I needed to have an axle/ cv joint replacement. I returned to have this service completed and told them about a noise I'd been having when I accelerate. Justin said the issue may be the axle and cv joint and since they were replacing the noise should subside. When the repairs were completed, I was still hearing the noise and I returned on 3/10/26, to ensure they had completed the repair properly. Justin had them check and he came back and stated that upon inspection, that the issue was my two front wheel bearings. I went ahead and had one completed that day, and was still hearing the noise when accelerating. I returned that Friday on 3/13/26, and had the other one completed. However, upon completion, the car was still having the same issue. I reached out to Justin on Tuesday, 3/17/26 and explained to him that I was still having an issue with the noise. He told me to bring it back to have them check it, but I've been missing work, back and forth with this car, so I told him I would when I could. Justin was super nice about it and said, he would make it a priority when I was able to come. However, I ended up taking it to another mechanic. I explained to him the issue about the humming noise when accelerating. They checked and said both of my rear wheel bearings required replacing. They replaced both of the rear for $475.00 and I've not had the noise issue since. However, the front does vibrate sometimes, but not like before, so I am wondering if I ever needed the front's replaced and if they were properly replaced since there is still some vibration when accelerating. Overall, I ended up spending, $1,319.92 in a two week span and the issue was never resolved. Again, I'm not blaming Justin, but when I did ask, why was it that I was being told something different each time I came in, he stated that different mechanics do inspections differently. However, you would think all mechanics would check the same things, if that is the chief complaint. My car is now repaired, but this encounter has definitely soured my relationship with Firestone, as I no longer view them as a trusted partner. I think inspections should be the same across the board or as similar as possible to avoid these kinds of things and to find and correct the proper issue the first time. That wasn't my case and after being a loyal customer in both East Nashville and Hermitage for over 29 years, I'm not confident that I'd recommend Firestone to family and friends, or that I will continue to do business with them either.

So I didnt need tires, nope, but i had filled a 5 gallon gas tank with a few gallons and just got…read moreout of church and decided to just put it in my truck. Problem is, that darn gas spout didnt work properly. I wrestled with it before asking for assistance. The young man there was so kind and helped me put the fuel in my tank so i didnt get any on me. I appreciate the help, especially because it was mothers day. Thank you so much!

These guys are no nonsense... as soon as I pull in, there always ready to help. I have never called…read moreand scheduled just pull in when I need something and they get me in and out... nice guys

Visiting from out of town with a rental car. Tire went flat, & they willingly replace it with a…read morevery good used tire, quickly, at a very reasonable price!!! Professional, kind, efficient! I highly recommend!!!! You won't be disappointed!!!

We were driving through town and our tire light lit up. We stopped and put air in the tire. We…read morecalled them and was told they could take care of us. Sure enough, we were in and out in less than 10 minutes. They pulled out the screw and plugged the tire. So happy they were honest and didn't try to sell us new tires. Thanks guys!

Called and asked for a quote on tires. Got quoted for $50 more per tire than I was seeing for the…read moresame tires on the Walmart website. I simply asked if they were willing to be a bit more competitive on the price. The guy HUNG UP on me! Never had a small business treat me that way A simple "no" would've sufficed. I'll never do business at a place that treats potential customers as such. Good luck. P.S. Called Gateway Tire Center in Clarksville and they have comparable tires for the same prices I was seeing online. Guess where I'm gonna go spend my money?

Stewart was great dealing with from the purchase, and took his time, made sure the balancing was…read moreperfect. Glad I shop local.

Superior Service! They were so patient and kind to me. We bring 4 cars there for service and they…read morewent out of their way to help me with my son's car in another state. They also helped a friend that was in town from another state get her car travel ready after a wreck. This is how you keep loyal customers and we will be loyal to them.

Brought My car here as recommended by a friend and glad I did. Very reasonable, very friendly and…read moresuper fast turnaround. they had my car don't in less than 24 hours. God Bless honest car repair shops who don't gouge people. I wish there were more honest shops like this around. I will never take my car to a dealership again. Quality repair for an affordable price. Great value and honest explanations if you have questions. That you Nina, and everyone over at Wilson Tire and Auto. I will be sending you referrals.

Sketchy AF. Extremely overpriced and recommended services that were NOT needed. Said brakes were…read moremetal to metal, not true they had 3 mm of thinkness. Said it was overheating, but when I questioned them , they changed their mind. Never again! Yes, 3mm is replacement time but NOT metal to metal. These were rear brakes, so 3mm is not at catastrophic level. I don't like being lied to. You told me it would be ready by the end of the day that you were just confirming the repair, and when I called at the end of the day , you said we don't even have it back together yet. Which one was it? And 24 hours later my AC does not work!

Super cool peeps. Great pricing....and these guys are FAAAAAAST!…read moreMost importantly, they LISTEN to what the customer wants.

I bought name brand used 20" tires from A Plus Tire and they have been excellent! They have a lot…read moreof tread on them when I bought them and they were 20% of the price I was quoted elsewhere for new tires. They put them on and balanced them in about 20min. It was quick and easy. I will definitely​ be back the next time that I need to get tires.