The worst absolute service in the DFW area!! was told by "Mike" the front desk clerk that after…read morespending 5k to replace my engine they would not give any refund but asked for me to take my car to the dealership for further diagnostic. Horrible customer care and shop ultimately needs to be shut down. They will be having a lawsuit coming!

Ok so I go up to "Lancaster Tire " looking to get a engine flush and oil change that was…read morerecommended by "E" the so called manager of this establishment as he recommended this work be done a week prior as I was there getting a slow leak repaired on one of my tires. He told me to bring my own engine flush because they didn't sell the flush there. So I come in for my engine flus and oil change and I'm there just 15 min. before shop opened and there was "E" about to open the store..O he already has a attitude about working on Saturday. I say how are this morning good man..he replied I was ok till I seen you in that dam Caddilac...um like what did I do to deserve that bro. He then says I ain't even trying to be here for nobody today. So after waiting 15 more min for him to get his day started he pulls in my vehicle and starts the oil change as I told him before I would bring my own bottle of engine flush that I did leave on the drivers seat so that he wouldn't miss seeing it. I wait another 45 min as he and a few other workers clown around and drag their feet ..then finally I get my car pulled out of the garage and "E" tells me I'm all done..I say did you put the engine flush in the motor before changing the oil? He replies yes I did. So I pay for my service and paid extra for the flush..then when I get a mile down the road I noticed my engine light came on and I began to smell oil so I pulled over and lifted my hood only to find my oil cap on to of my radiator so I put the oil cap back on the valve cover where it belonged. When I get back in my vehicle I noticed the from under my seat slid the bottle of engine flush that I asked "E" to use during the required service I paid him for. Hmmm so I then check my oil and I pull my dip stick only to find out that my oil was dirty and was a quart lower than when I first pulled into the shop. I must say totally confused and furious to learn that not only did they change my oil nor flush the engine, But somewhere down the line I lost a whole quart of oil ! No I have been going to Lancaster tire and auto for no I have been going to Lancastor tire and oil for several years but at that point several years, But to have this happen who is truly all unacceptable..I then went down the street to Kwick Kar & Lube On Pleasant Run across fro Jack in the Box and have been going there every since.

This used to be a place where you could get all of your tire needs served. Nowadays the workers do…read morenot care anymore. A few days ago I drove over a sharp bolt and pulled in 30 minutes before advertised closing to see them closing the shop for the day with a lot of angry customers. The shop says they closed at 8PM On Tuesdays yet they closed this Tuesday at 7:30. I was already half way deflated and had to change my tire down the road from the shop. The people here used to be all about helping customers no matter what. If I needed a patch at 7:55 they'd still do it. Nowadays they don't even want to rotate your tires and rebalance them, the tire balancer is "broken". These new employees are very lazy and want to go home at 8. If the shop closes at 8, you close at 8, even if you don't go home until 9, thats your job. I've had a job like this and above all you respect the customer because they pay your bills. If you are looking for a local tire shop other than this terrible one, Don Vale is on the other side of the highway. Or if you don't mind driving far, Hamms Tires off of Carroll Ave and I-30 in East Dallas is open 24 hours and have way better service and prices and have new tires in stock always, no need to order them. This place has really fallen off and will make sure to let people know to not go here anymore.

Love love love love love these guys. My tire went flat on 35 and they were walking distance. I…read morewalked. As soon as they opened, I was driven to my car, helped to push it over the median and slowly followed back to the business to change my tire. It was a process but they truly helped when it didn't seem like much was gonna help. Tire was changed in about 20 minutes. The entire time the staff were laughing and joking around. Happy crew! These guys def came through for me, I'll be back. I encourage you to go!

Best place ever the owner is really nice and they have professional's mechanics and they get…read moreeverything done as fast as possible

I had been in town for a few weeks when I blew a tire on the road. My Mom swore by this auto shop…read moreso I brought my car there. The mechanics there went above and beyond to help me out finding me the best price and even offered cheap alternatives to help get me on the road. Everyone I saw that walked into that place left with a smile. I'll be coming back for sure. It's hard to find a mechanic that I trust. But I trust you guys. thank you for what you do.

I had no problem getting my tire replaced. I pulled up, they looked at flat tire, and had the right…read moresize tires(new and used) in stock. At a reasonable price. I purchased the used one over two months ago and I've had no issues.

DONT USE THIS TIRE SHOP!!! THEY DO NOT DO GOOD WORK OR TREAT THE CUSTOMERS RIGHT. THEY ARE A HUGE…read moreSCAM AND DISHONEST! SAVE YOURSELF THE MONEY, THE HEADACHE AND THE TIME DONT USE THEM!!!!!!! DESERVE A ZERO RATING They wouldn't warranty the tire I purchased and drove less than 5 miles on.  I was told no warranty by the same fat bald glasses wearing puta who sold me the tire was like all used tires have plugs and patches. Which is not true but if it is with them, then tell a customer. So I know I am buying a tire that another customer paid a disposal fee on. They wouldn't even exchange for a different crappie  tire so i wouldn't have to drive on my spare.  I feel taken advantage of and basically ripped off for 40 dollars! So believe me when I say, USE ANYONE ELSE BUT THEM!!!!

They have an easy online appointment process. This really sped up the service time. I had about a…read more15 minute wait before my appointment started, but the manager apologized for the delay. My tire rotation and balance were completed in about 45 minutes. The waiting area was clean and comfortable. They usually have bottled water but none was available this day.

Been doing business here for awhile, but the mgr Edgar, (I think his name) provides the best…read moreservice ever, great & professional customer service skills. Because of that, I will be back for a set of tires again !!!

The owner is a nice guy end up getting a nail in my tire right off of this exit and they took care…read moreof my car quickly was back on the road in no time thanks again

When I arrived the workers were smoking weed. They charged me $50 for a used tire when my tire size…read moreis $60-$100 used at all the shops in the area and at Walmart. The foreign gentlemen was actually smoking weed while discussing the price of my tire. I asked them to top off the air in all of my tires and I'm guessing they just chose not to. Needless to say I will not be returning and I advise everyone else not to support this business.

Highly recommend!!! Been going here tire and muffler service for years! Great prices and Great…read moreservice.

From the owner: New and used tire sales, tire mounting and balancing, tire repair, catalytic converters, exhaust…read moresystem repairs, general welding.

I have always had such amazing service at Shipman Tire. The staff are friendly and welcome you in…read morewith a smile. I definitely recommend them.

Great customer service and competitive pricing. I've had 2 vehicles serviced here and I have no…read morecomplaints at all. They kept me informed of all work done and the cost. I will definitely be back!