I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I got a flat tire so driving on a spare. I called tire Kingdom and Ernie greeted me. Having a…read moresomewhat rare tire size, Ernie said me my tire was not in in stock, but he said he ordered it and it would be in stock tomorrow mornin. Lower priced tire shops I talked to this afternoon said it would take 3.4 days to arrive in their shop. I can't wait 3 days as I am driving on a spare. I just left tire kingdom and only waited an hour. Six stations here and I noticed at least 8 employees all working a very good pace. I was greeted by yet another pleasant friendly employee named Gerard who was knowledgeable and professional and all the customers seemed satisfied and content. I am very impressed with how pleasant, helpful and professional with Tire Kingdom's customer service- Kudos to Ernie & Gerard!I highly recommend this retailer.

Alignment service requested. Because I had to replace a lot of suspension components…read more They did it in a really short amount of time which leads me to believe they only touched the front end toe. When an alignment is done you do all tires and you start with adjusting caster then you adjust camber and then toe. I understand that some cars stock you cannot adjust caster or camber. You can only adjust toe. and that's why I upgraded the suspension to coil-overs so that at least on the front end of my car, you can adjust the camber. which with the stock suspension, you cannot. After the alignment was done the car still does not want to drive straight. And when I look at the rear it doesn't even look like they touched it. And if they did do the rear they look like they're toed in. And my car still pulls. I asked for the alignment sheet and they said it was broken and they couldn't print the sheet. So I couldn't even know why my car is pulling. And the service rep said my lowering kit doesn't help. Like bruh I don't have a lowering kit I just upgraded to coil-overs that will keep stock ride height. And I upgraded from a. 205/60R16 tire to a 205/45R17. I asked if my car drives straight and I think the service rep said something but I didn't hear what was said since I have tinnitus. I think the service rep said either "still pulls a bit" or "you'll find out" something like that. Like I come in for an alignment because my car pulls and doesn't drive straight. When I left after the service rep said it was done the car still pulls and doesn't drive straight. 1 out of 5 stars. They had 1 job and it wasn't done right. The alignment they did will only get me so far before my tire probably explodes due to bad alignment. like why can't I just pay the service fee and you let me work on my car in the shop and let me borrow the alignment tools I need and have a tech watching and I sign a waiver saying if anything happens to me it's not gonna be the business fault. It will be my own fault. I'm a qualified mechanic/service technician. I know a lot more about cars and equipment in the shop than your average Joe. And I'd really like to work on MY car, and they still get paid for letting me do my thang.

Brought my truck to them for brake repairs. After inspecting the brake, they informed me that they…read morewanted me to go to Ace Hardware to pick up needed parts. I was in Miami at the time and unable and unwilling to play delivery driver. Arranged for Goodyear across the street to pick up the truck. OK Auto released the wrong truck to them. Like someone else's truck was brought to Goodyear and I imagine that owner is unaware that ever happened. I brought a Goodyear mechanic to pick up the correct truck. OK charged me 85$ to remove a bolt. I have never experienced anything like this.

If I could give this place negative stars I would they're a bunch of crooks I came in for tire…read morereplacements and an alignment they told me my lugs were to tight so they had to break a few lug nuts and so they charge me 300 dollars for lug nuts don't ever bring your vehicles here find somewhere else

Emmalee (sp) and her coworkers were so helpful as well as the rest of the staff! I rolled up with…read moremy older Audi last week that started smoking right from the exhaust when I got in the bay. This was the first time I have seen my mom in six years and this her first experience w me lol In a long time. E found the problem right away with the cap off the oil and she found the cap. We took special precautions they directed me on how to move it into a parking spot (everyone helped push and direct traffic)and I had it towed to the dealership. She was willing to take care of the keys to the tow person as well because I have not seen my mom in years, but we sat there and waited for the tow because I did not want to interrupt her anymore than I already had. In my hour of sitting there I could tell that this staff all like each other and get along really well when they are changing oil. I was never charged obviously, but now I know my go to place for oil changes. Thank you! Btw...no damage to the engine. All good! Thank you guys! I really appreciate you for making a bad situation comfortable . Thanks again

If I could give 10 stars out of 5, I absolutely would! I had the true pleasure of visiting…read moreValvoline on Immokalee Road this morning, and was lucky enough to be helped by Juan Calle. His level of customer service was nothing short of outstanding--honestly above and beyond anything I've ever experienced at an oil change place. From the moment I pulled in, the entire team was working together seamlessly, like a well-oiled machine. They had me in and out in under 10 minutes, which was both quick and hassle-free. They even took the time to show me my engine filter (which I knew I had been neglecting), and swapped it out in no time at all--and at a very reasonable price. But what truly made the difference was Juan himself. He was personable, professional, and genuinely cared about making sure I had the best experience possible. That kind of customer service is rare these days, and it made me decide right then and there that this Valvoline will be my go-to spot for all my car needs. Thank you, Juan, and thank you to the whole team--you've earned a customer for life. I'll be recommending you to all of my friends without hesitation.

After getting tired of sitting in the dealers for 2 1/2 hours only to have them come out to tell me…read moreI needed more services that I suspected I really didn't need, I decided to try a local repair shop. Am I ever glad I did! Much shorter wait time, cost less and no laundry list of additional services. I recommend.

Since I moved here 2 yrs ago I have been using This auto…read moreservice. They ck throughly and let you know what's needed. I feel they are trustworthy and honest. I'm satisfied with their service

Excellent customer service and very friendly. Got in and out quickly. Very reasonably priced!read more

I really used to love these guys but the last time they did work for me it was shotty at best and…read morevery, actually way over priced I use Naples Park Auto now and so far very happy with him

This is a really excellent location - they deserve all the business they get and more! Needed to…read morechange out 2 tires on my vehicle: after a brief chat over Yelp and WhatsApp my tires were ordered and an appointment was scheduled within a 48 hour window without requiring any prepayment. I showed up, had the tires changed in ~20 minutes, paid exactly what was quoted and left. Fantastic service, everyone was super friendly and transparent, especially when compared to other shops in Miami that have kept me waiting for 4+ hours after charging 50% and then adding extra service fees. I will be coming back!

I have been a loyal customer to MrGoma for about 10 years now. Very trustworthy and reliable…read moreservice. Always get the job done. Very satisfied with every visit. They have a clean waiting room with snacks. Super nice mechanics. Fair prices.