Took my van in for new tires at the 16 and van dyke location on June 19th and they call me back…read moresaying there was issues with my van. They tell me that one of the stems on the rotor was broken and asked me who serviced my van? I told them not once has it been serviced by anyone other then oil changes and fixing trivial thing like blinkers. They then said it would have to be done submitting a claim. So I waited for just under a week for them to get back with me. And discount tire said they called you on a different number. I asked them when they called me to tell me they had issues with my van, they had no problem contacting me. They are nothing but liars. For a 240.00 fix they choose to lose a customer of about 30 years. Good riddance. Belle tire, Walmart or even a used tire shop in Detroit would be better then discount tire. This site won't allow me to post a review without giving at least one star. They are worse than one star!

they may be short on stuff, but all I was ask was just air on the tire and usually I always tip…read morethem and they told me to wait an hour to do that. Very disappointed.

Don't come to this location. Go to the one in white lake instead. Trust me, you will thank…read moreyourself. I came here to get my new tires put on. I was able to watch my vehicle be worked on through the window. The young gentleman got the lock lugnut stuck in his impact socket and threw the socket on the floor in anger. It appeared he was rushing and had somewhere to be. After about 20 minutes my vehicle was ready. I worked on my brakes about a week or so later and when I had one of my wheels off I heard something rolling around inside the tire. I took it back to the discount tire to have them look at it. I waited about 2 hours for them to finally get my vehicle in, and finally they tell me it just needed to be balanced again and it was fixed. I asked if they figured out what was rolling round inside the tire and was told that they didn't notice anything wrong. Okay fine with me if you say so... The following day, as I was driving, my TPMs sensor light turned on my dash, i figured it has to be that one wheel so I took my tire off and sure enough! It's still in there! I go back to the location and wait another 2 hours and they finally admit it was a TPMs sensor. Nice, they do it for free, everything is good, right? No!!! I then noticed the SAME wheel they did the wheel weights are missing! And on top of that it looks like they aggressively used a wire brush wheel on my wheel and left deep scratches. Seriously, don't come here. Go to a different location, this place doesn't deserve more business for the quality it serves.

I need to give this place a one star rating. Twice now I…read morehave left this place without them fully tightening the bolts my wheels!! The first time was during a replacement and rotation. This second time was just a simple rotation service! Once can be considered an oversight, but twice is ridiculous!! poor workmanship, Neglecting the safety of their patrons!! Needles to say I will be going to another business from now on. You have lost this customer for good! If you take your car here you should stand at the window or garage and observe them working on your car! If I could give 0 star rating I would do that.

My daughter needed 1 tire. They were able to find one with the same tread wear as the other 3! I…read moream comfortable using them.

I came in today because I had a nail in my tire and come to find out I need more than one tire…read morereplaced and they took care of everything . Will definitely recommend this place.

Over the years my dad has been going there and received great service! The staff is amazing as…read morewell! Definitely recommend going there!

I took my car in for a fluid leak, they were able to fix it but also found an issue with my…read moresuspension system. They 'fixed' that issue, but when I picked my car up there was a new clunking noise. I took it back in the next day and they said another part was broken with the same area of suspension. They then tried to get me to spend another $800 to fix this issue, and worked around saying they didn't break that part. This establishment, in my opinion, was trying to get more money out of me for an issue they caused. I will never recommend this place to anyone, and will never go back. Might I add, the part that broke was only 5 months old.

Odd experience given the high ratings - but I called to ask about the cost of swapping a TPMS…read moresensor. I've got one on my vehicle that died last week; and a new sensor in hand. I'd figured any tire shop would be willing to do a swap - but I called and was told 'I don't mess with that kind of stuff'. How does a tire company not 'mess with' TPMS sensors? I guess it's on to a chain - Discount Tire was willing to do it today (same price as their normal mount and balance; which is reasonable); but I was hoping to work with a local business.

Before the remodel I loved this place. People cared about the quality of work as well as the…read morecustomer.... those days are gone. I've been coming to them for years and now some new fella says $85 just to pull it in the garage and the money doesn't go towards the job. Midas in Waterford said they'd assess it for free and we could go from there. Way warmer tone. Way better customer service. Stay away from EJ Tires & Auto Center. They've lost what made them special. The new guy deals with the price of the jobs while seemingly knowing little to nothing about what he's actually talking about.

Great communication, fast same‑day starter replacement, and truly excellent service. Automotive…read moreAuthority took great care of my truck and made the whole process easy.

AUTOMOTIVE AUTHORITY REVIEW This shop was personally…read morerecommended to me; I really wanted to like them. However, bottom line: the issue I took my car in for was NEVER FIXED - across several visits. Nick & Tim are very nice and seemingly easy to work with; however, if the issue is never fixed, and new issues keep showing up, what's the point? VISIT 1: On 01/26/2026, I took my 2014 Subaru Outback (200k mi) because the engine was shuddering upon braking, the car then stalling itself off while driving. They test drove it and did a diagnostic, telling me what I already knew: the catalytic converter (CAT) was due to be replaced. I was not ready to commit to that repair at the time; the current issue was something new that hadn't happened previously. They couldn't find anything else wrong. They insisted fixing the CAT would surely take care of this NEW PROBLEM and offered to use an aftermarket part to lower the price. The codes were reset and I left. Less than a week later, all lights on dash turned back on. VISIT 2: Forced to make a decision between the pricey CAT repair and having to start over elsewhere, I begrudgingly agreed to the CAT replacement BELIEVING that it would, indeed, fix the problem, as I'd been told. However, within 72 hrs of this 'repair', the engine shuddering (original complaint) happened again AND it turned all the engine lights associated with the catalytic converter back on. VERY CLEARLY, the problem I brought the car in for had NOT BEEN FIXED. VISIT 3: I was told to bring it back in on a Friday evening (01/30/2026), so they could drive it cold in am to better diagnose it. They FORGOT to test drive it cold. They ran the diagnostic but still didn't know what the problem was. They cleaned out the air manifold, a GUESS as to what may help, then reset the codes. 2 weeks later: HUGE engine shudder causing a stall in traffic; all warning lights back on. Also: violent shaking on the freeway; an entirely new problem. VISIT 4 (2/20/2026): After running another diagnostic, they told me they still had no idea what was causing the initial engine shuddering/stalling issue; they literally said "It ain't broke enough yet!" for them to fix it! They said the highway shaking was caused by 2 control arms needing to be replaced, a safety issue that should be fixed immediately but that I had not been alerted to at any previous visit. Every time I picked up my car, I was assured that it had been vigorously test-driven before it was approved to leave, yet new problems showed themselves each time I had it back. After having the control arms replaced, I was again assured that the car was ready to go, no visible/diagnosable problems present, (save the ORIGINAL COMPLAINT which was 'not broken enough to fix'). I had given them about $3000 of my money at this point; the ORIGINAL COMPLAINT yet to be fixed! Here, I vowed that I would go elsewhere should the original problem repeat itself again. Clearly, Automotive Authority had no intention of actually fixing the original complaint! Immediately upon leaving that time, I knew something was VERY WRONG with the brakes. I thought "No way would they let me leave the shop with brakes about to fail; I must be mistaken". I KNOW the brakes were not in that condition when I dropped the car off. There was a tactile and audible grinding of the brakes from the moment I left that shop after the 3rd unnecessary repair. On March 3, 2026, the brakes completely cut out WHILE I WAS DRIVING. I had to use the paddle shifters on my Subaru to get home safely. What had they done to my brakes?!? I dropped the car off with normal brakes, lots of wear left, and after picking it up from an unrelated repair, the brakes were worn to the point of failing. I have no answers. But, they certainly didn't test drive it before giving it back to me; there was no way they could have missed it! After $3000 already paid for unnecessary repairs, I was not going to pay AA to fix it again. I reached out one last time to tell AA the brakes had died while driving and to ask if they would take any parts back that they sold to me and I didn't need. I never heard from them again. I got ONLY $900 trade for that Subaru and had to buy a new car in the end. My advice: never trust these guys without a 2nd opinion...or, just don't bother at all.

Nice services and price. Beat the dealer prices. Everything is good. Nothing to not like about this…read moreplace. Warm welcome when you walk in.

Conner came to my home and helped me with my care. He was the tow truck driver that came to assist…read moreme. He checked the battery and was very thorough. He even gave me suggestions moving forward

He sold me a set of slightly used tires I've been back there three times now it's going to be the…read morefour time in the same set of tires I did not get what I paid for the tire blew up and hurt somebody and now they want to sue me over his faults I don't think so coming after you tim. You're horrible

OK, it's not shined up like Bell or Discount tire - but I'd rather pay for the down-to-earth…read moreservice and small town honesty than deal with a big corporate chain ANY day. They went WAY the extra mile to help me get a 2009 Chrysler Sebring back on the road... If THAT tells you anything. Most places pretend they're closed when they see a Sebring pull in. LOL