When I drove up, I was a little annoyed... I was thinking, "boy, great start." BUT the guys on duty…read moredid a great job. I have been driving for over 30yrs and I have never had an oil change in which anyone has checked / changed the cabin filter. They are a little pricier than other quickie oil companies, but they caught issues that the place I typically go to in my hometown area missed (or caused...) If you are a veteran - make sure to get your 25% discount! Otherwise, they had another coupon online that was 50% UP to $25 off.

THey didn't use (or have in their shop) the proper oil filter wrench for my car; a comman Toyota…read morePrius). So they tried using what they had and banged away unable to remove the filter housing. They did however crack the housing which they blamed on "whover changer your oil last time put it on too tight". I did go to the last place and they showed me the damage and explained and showed me how not useing the proper tool caused damage. To their credit Take 5 Oil Change didn't charge me for the oil change.

Good friendly service, fair pricing, quality work, good motorcycle knowledge and experienceread more

Proper bloke, good service and great care taken into my bike. Fair prices and someone you can trust.read more

My husband had Brake masters in Bullhead City do an emergency brake job on the front of his jeep…read more We were moving and hauling trailers and only had one day to get it done. They fit him right in. They stayed late and they were very kind. The brake peddle was soft for the remainder of the drive home and it pulled to the left. We took it to the local Brake Masters on Frontage road and Angel told hubby that he needed front and rear brakes. We knew better and just asked them to do a bleed out on those brakes on the front. We knew we needed rear but had to wait until another day for that. Angel was rude and disrespectful and wrote notes about the jeep being unsafe to drive. Two days later, my husband was inspecting the pull to the left and realized that the speed sensor had been severed as the line was not fed through the route correctly and it had rubbed on the frame until it severed. This was not in his notes. He bought the 30.00 part and threaded a new one through on his own and while he was doing this, he saw that the brake line on the front right was upside down!!! This was not in the notes. These are both things that the local brake masters should have repaired free of charge if they were noticed. We DO NOT RECOMMEND BRAKE MASTERS!!! No we cannot in clear conscience recommend either of those locations. We could have been killed.

I made an appointment and dropped off my car and got a call about 3 hours later saying my alignment…read morewas finished. For context my car is a 2006 Honda civic si with lowered suspension with adjustable camber arms in the rear and ajustable camber plates in the front. Immediately after picking it up I realize the wheel isn't 100% straight. This on its own is not a huge issue to me and I knew it would likely happen because the subframe of the vehicle does have some damage but It looks like they drove it on straight with how my alignment was before and then adjusted everything, but didn't straighten the wheel out. I also paid for a camber adjustment and told them I wanted the front to be -2.5 degrees(I mentioned the ajustable camber plates in the front) and I asked to have it equalized in the back, not all around, but to make both in the back the same if they weren't the same and now it's too positive to the point where it's rubbing, but it seems like they just made it the same as the front because it's rubbing when it wasn't rubbing on either side before and the front camber plates on top were untouched. Also, I was not provided an after picture of the alignment rack after they finished so there was no proof of the alignment and I didn't know what any of the values were even if I wanted to fix them myself. Also in the before picture the rear values were so small they were impossible to make out. Not to mention the fact that I paid $330(after a $20 discount for not providing the after picture), almost double what a normal alignment here cost me last time and all around it's worse. So the next day on April 4th 2026 I came in at about 11:30 and as I'm parking an employee who I'm assuming was the manager at the time came out and started looking all around the car and came up to me as soon as I got out and was immediately hostile. He claimed the body damage was a reason for the rubbing of the back tire even though it wasn't rubbing before the alignment, is only on one side, and the damage isn't in an area that would cause rubbing. He also told me that it was impossible to get it straight because of the subframe damage to which I agreed it was highly likely and I was aware of it coming in to get the alignment and is actually one of the main reasons I came because I have a another subframe I was able to source for cheap but rather than going through that long install myself (a job I have done before with help in about 4-6 hours at home) I first wanted to see how straight I was able to get it with just an alignment. During the entire time I am talking to this employee he is visibly angry and repeatedly trying to walk away mid conversation. After we pull the car on to the alignment rack I see that the rear camber is about -2 degrees when I know it was closer to -3 degrees before the alignment and the front camber is around -2 degrees when I told them I wanted -2.5 degrees. After it was pulled onto the rack and we could see the numbers I talked to the technician who actually did the alignment and it seemed like they didn't tell him anything I said about camber. After pointing these numbers out to the manager he gave up on arguing and told the technician to do whatever I want and stormed off. This was such a simple job that turned into the worst auto shop experience of my life.

If I could give 6 stars for exceptional service, I would! My first visit to Ooroo Auto in Green…read moreValley resulted in not needing one of several repairs suggested by another shop, and the final cost was $100 lower than Ooroo's estimate! They provided delicious coffee and snacks in the waiting room, had the nicest, cleanest bathroom I've ever seen in an automotive business, and provided me shuttle service twice in one day to and from different locations. A small fraction of their many customer service awards and technician certifications are displayed in the waiting room. The manager, John, has a long automotive history in the Tucson area. Every employee I interacted with was courteous, friendly and seemed genuinely happy working there. I would highly recommend Ooroo Auto in Green Valley, Arizona to any car owner.

Anything needed for our vehicles gets done by Ooroo/Green Valley! We've never had a thing to…read morecomplain about; just competent, honest, friendly people there who do a quality job, whether it's maintenance or extensive repair work. Everyone there, clearly wants you to leave as a very satisfied customer. John, the Manager, is awesome.

I wanted to have a 4tire rotation done. I asked the price. He said $121.00…read moreI said, nope. No way a simple rotation should cost that much. I left the business. Period. Never going back and plan to spread the word that if you are from out of state, they want to screw you. Period. I went to another service center nearby, and they gave me a quote of $22.33 total. No brainer. I would not recommend Green Valley Auto to anyone. Zero people.

DO NOT COME HERE! $117 for an oil change on a Trailblazer. They LIED and said I requested…read moresynthetic oil-NO! Charged for 2 extra qts of synthetic oil at $16.78 ea but did NOT add! Lost one metric bolt for cover under engine. Go to Mr Automotive or OOROO Automotive.

Just wanted to advise I called 800 number where I was told somebody would definitely call me back…read more They didn't.

We took our Mazda CX-5 to Brake Max in Green Valley to fix a problem we had with the brakes…read more Brake Max kept the car for two days and charged us $4100, which we thought was expensive! Two or three days later we noticed the light for the parking brake was constantly blinking and hadn't done that before. We called Brake Max and they told us to bring it back in to them. They kept it for five days, charged us $1600, which we again thought was expensive. When we got it back it was still doing the same thing. They wanted us to bring it back a 3rd time and that's when we said ENOUGH! They overcharged us both times and who knows what they actually did or didn't do to address our car problems. After $5700 we are STILL having problem! Don't be ripped off! Try someplace else!!! Brake Max

Disappointing Service and Billing Practices…read more My family has spent thousands of dollars with this business, but our recent experience was the final straw. We were charged over $300 for an inspection related to an issue that had already been documented and discussed with staff in 2024. We had previously decided not to pursue the repair due to the cost, yet we were still charged for a diagnosis of a known problem. When we raised our concerns, the owner offered several explanations and only provided a partial credit, which we found unacceptable. Unfortunately, this wasn't an isolated incident. In the past, we were charged more after incorrect parts were ordered for a repair, and on another occasion a quoted price changed when we arrived to pick up the vehicle. Based on our experiences, we will not be returning and cannot recommend this business.

Ben going to them ever since we moved here! Its convenient and their thorough, can pretty much call…read morefor an appointment last minute. They can even drive you back to your house if needed!

Charged $66.99 for a cabin air filter plus $23.99 for installation. $90.98 total. On line filter is…read more$15.99! $51.00 difference. Charged $75.99 for engine air filter. On line filter is $29.99, difference of $46.00. So total rip off of ?51.00 plus $46.00 equals $97.00. Plus $119 for an oil change. And no free tire rotation! BUYER BEWARE!!!

If I could give this business zero stars, I would. I initially spoke with an assistant regarding a…read moreset of tires I wanted to purchase. I was told that I would need to drive from Tucson to Green Valley for the tires to be installed. Since it was already around 4:00 p.m., I was unable to make the trip that day. I then went to their website and scheduled an appointment for the following day to purchase the tires and install them myself, as I am a mechanic. I drove from Tucson to the Green Valley location specifically because they were the only store that had the tires I wanted in stock. When I arrived, I was unexpectedly told that I was required to pay in cash and that they needed to see my ID. None of this had been communicated to me beforehand. The situation felt very unusual and made me uncomfortable, so I decided not to proceed with the purchase and left. Overall, the experience was extremely frustrating and disappointing. I made the drive from Tucson based on the information I was given, only to arrive and encounter unexpected requirements that should have been explained beforehand. Unacceptable!!!

AAA ordered road side service, Elijah was not a great listener, I'm in between exits unknown to me…read morehowever I first stated I was before the "89" offramp. When someone is in need of road service there's no need to be inpatient and short because I didn't know the names of where my car broke down. There are other stresses involved as it is. Bottom line he said since I didn't know where I was he could let AAA know to send another service to help me. After 30 minutes of waiting, in 95 degree heat and off a major highway. Wow! Not even sure why AAA after all these years of being a customer would use such an I'm unempathetic and unprofessional company. God actually did send an angel to my rescue and took care of me. Think twice about using this company. I would not recommend or refer if it was the last place on earth. Say a prayer it works way better!

Service was excellent . Easy to schedule An appointment…read more Quality was great. Reasonable rate, I am definitely returning for any future service needs.

Always great and friendly customer service at this location. Shoutout to Christian for the help…read morewith the corroded battery replacement! Give this guy a promotion! Would be the best store in Southern Arizona!

I came here to get a new battery & Jason K was kind and helpful. I appreciated the care he put into…read moremaking sure I got back on the road safely. Highly recommend going here if you need a new battery.