Just save your time and your money And go somewhere else....anywhere else. i ended up buying a tire changing/mounting unit and tool myself so I would never have to deal with this Walmart again. All i needed was 2 tires that I bought from them put on the rim. they scheduled me the first time at 4, in which I showed up and they said everyone was on their break. told me to come back at 5. They also told me the tire I wanted was out of stock. Get back at 5 and all the sudden another employee found plenty of the tires I wanted and they commenced to put them on. Took them until 6:45 (1.5 hrs) with nobody else waiting to install 2 tires. Get home and realize that they put one tire on with the white letters out and one with the black facing out. . I specifically asked the guy to put black lettering out because the front two existing tires had the black out. I also found that they put the used tires in the back of my truck and I specifically asked for them to be recycled. Take it back up there the next day and waited 2 hours, although they said it would be 30 minutes. Checked on them multiple times and they kept "bs'ing" me and said they were working on it. I watched multiple "mechanics" eating snacks and walking back and forth to their vehicles and smoking during this time. Don't waste your time at the shallotte Walmart. Go to best bet auto in shallotte, or coastal tire or Jim's car care on 17. this isn't the first bad experience or the first I have heard about here but it's definitely my last. read more

The most disorganized auto center I've experienced. I had pre-ordered 4 tires and set an appointment. When I arrived there were 3 customers and 3 associates. Each transaction was riddled with associate errors. a manager was called for. He was no help. One customer said he had already paid. The manager asked the associate if she charged him before the work was done. She had partially charged him. They had to work out what was paid for and what wasn't.. Another guy had a tire installed on a rim a few days before, it fell off the rim. The associate then asked if she could help me. She said to follow her to the other register. When she arrived there she proceeded to help tow new customers before me. When she finally started helping me she entered the wrong part number so the price came up way higher. They said it would take one hour. I returned after 50 minutes buying groceries (including meat and milk). I see my car lifted with all 4 of my used tires still on. I watched the guy remove all four, dismount, mount, balance and install. This took 40 more minutes. Checking out was more chaos. The lady told me it would be just a few minutes. The guy drops the key just as she leaves to check out 3 new customers that were buying items. This whole ordeal took 2 hours! I failed to see them help anyone with service issues without making errors. read more

The attendant for the Auto Center is never at the desk. In addition to that it took 2 hours to get a simple oil change because they have two bays but only used ONE. There were 4 other cars lined up behind me and they didn't seem to mind the slightest. read more

I have received Walmart Auto Express services for years at another location, in another state. Never had a problem. If you are a female, make sure you take a male with you for ANY AUTO service at the Shallotte establishment. They treat women disrespectfully. They destroyed my vehicle. My car was operating when I arrived. I just drove in for basic service. While testing it in the parking lot, my car began to SMOKE. When I asked them what happened to my car, they instructed me to go to a mechanic. Their knee jerk response is that they are not mechanics they are technicians. I filed a lawsuit against them. The registered agent for this location is in Raleigh, NC... WORD OF ADVICE: STAY AWAY!! read more

Been here over An hour , came for an oil change they said there was no wait and it would be 20 minutes ... never coming back ... have been starring at my car being done for a while now and everyone is just to lazy to come inside and say somthing read more