Will have plenty to say, once i locate the missing receipt. Starters though, atrocious customer service at the Sonora Walmart auto center. Well deserved No Star. read more

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What a bunch of lazy incompetent people. I so regret ever bringing my vehicle to this place. I've had nothing but problems with their work. Wheel squeals now after having new tires installed. Truck was overheating after getting an oil change here because they didn't add enough oil. And when I came back for ONE tire repair it took them 2 hours! Do yourself a favor and go elsewhere otherwise you'll waste your time and money here waiting for these idiots to figure things out and actually do some work. The wanna be comedian in the hat and pony tail at the desk is a smart ass jerk too and incredibly unhelpful. I will never come back here! read more

I was late for my appt. to put on one tire so I had to wait in line like everyone else. That took over two hours. I had paid for balancing and taxes online but the clerk told me because I missed my appt. I had to pay for it again at the counter. He said Walmart.com would reimburse me the $20.63. Walmart.com said that is not there policy and to contact the auto dept. mgr. When I called no one answered the phone. The tire was a good price though. read more

Had to wait 2.5 hours for an originally 45 min wait for an oil change and new windshield wipers. They LEFT my old wipers at the bottom part of my windshield and they flew up and off the top of my car once I drove away, not only that but the first time I tried to use my new windshield wipers the right wiper broke off after 4 wipes. Subpar service and unreliable. read more

The customer service of the automotive department is slow and incompetent. Due to their incompetence they tend to get frustrated and rude with customers easily. I recommend retraining for these individuals till the basic tasks of their jobs are less stressful which will translate better to customers. 11/23/18 12:10pm read more

If you're thinking about getting your tires done here, just drive off a cliff instead, it'll be less painful. I could have changed the tires faster with a screwdriver and a wrench. The people upfront are also completely incompetent, and should be given some basic life training before they're sent out into the world, ready to ruin everyones day with their complete and utter disregard for running a fairly easy business. I would say I wouldn't be back, but if I can find a way to fill a tire with human feces, I'll be back tomorrow with a case of beer and a lawn chair. read more

Wouldn't even give it 1 star. Got there yesterday right before 1:30 didn't leave until after 5. I only needed 1 tire changed out and two people who came in after me left before me. So much for first come first serve. Just a bunch of slow pokes who don't know what they are doing. read more

This place is a nightmare. I have no problem with the mechanics. The front desk is a joke!

These guys saved our vacation being the only tire shop working the holiday and taking such good care of us. Prompt, professional and kind - on a holiday. Just saying, thanks guys! read more

OMG are they awful!! 30 min wait just to request tire installation (3 people ahead of me). 10 min wait just to place the order. U bought my tires at walmart.com and they wanted ti charge me extra because it was "third party"!? They told me it would be an hour. Over an hour later i returned to find three people laughing/messing with one car and all the other bays completely empty. I waited another 10 minutes and finally asked whats going on. They said they'll get to it but it will be another 30 minutes. I got my keys and got out of there! AVOID AVOID AVOID read more

I unfortunately ran over a nail which caused one tire to be flat. I thought when I bought the tires literally 8 months ago, the roadside assistance warranty was a good idea. Needless to say I was wrong. I waited two hours for them to tell me my tires were too bald to patch. I understand the situation, they don't want to get sued. Although according to the manger at Doherty Tires, who's crew ended up patching it, told me "they are good and had a lot of life in them". During this time waiting, I was able to get my shopping done. I sat in the back and waited. I noticed that their was a lot of chaos with the employees. They didn't know who or when they went on their breaks. No one was at the register for half an hour which caused a longer line to form. They would cuss in front of the customers. After the older man with the pony tail came back, his attitude was extremely negative not only to his co workers but also to the customers. He was rude and sarcastic to everybody he interacted with. Eventually when my car was looked at, the mechanic came in with my keys and said to the man with the pony tail, "I'm not doing it, tell them their tires are too bald". The pony tail guy turned to me to let me know. After that, I had considered that I will just purchase two new tires. Pony tail guy was persistent on selling me the same warranty. I obviously didn't get it. After it was said and done, he proceeded to let me know that their was a 3 hour wait. I sat back down and waited another 30 minutes, eventually told him never mind. Then he got short with me asking if I was sure, even had informed me the mechanic got the tires down. I learned my lesson on dealing with the mechanics at Walmart. If you're looking for a good shop go to Doherty Tires, or anywhere else. read more

These people were completely unprofessional, rude and clueless. I wouldn't take my car here to have the windows washed.

checked in for tire rotation and oil change. Informed I needed 2 new tires, I ordered them. Waited 3.5 hrs. for the oil change, I noticed only one bay was being used, with one auto in it. Told them I had to leave to pick up my wife. Called back days later to see if my tires were in, 45 minutes on phone calls, told yes, come in tomorrow. I arrived for my appt. they took 50 minutes to find my tires, they were not what I ordered and more expensive, I said I will pay the difference put them on, and as addressed do the oil change as well. Three hours later all done, they messed up the paper work 3 times, I went to a few managers took another 1.5 hrs. to get it right thus 4.5 hrs. later all completed. What a nightmare-bring your sleeping bag. read more