I was a walk in with needing a "new" used tire. Wasn't sure why my tire was flat. AAA removed it in…read morethe morning and did not check to see what was wrong. In less than an our Joey took charge and had my old tire evaluated, repaired, donut removed and old tire back in place. Not enough superlatives for how fast, efficient, kind and professional he was along with Gracie and the whole crew. You guys rock!

This shop and the other shop for big trucks are go to mechanics in St Aug. this place is very…read morereasonable on price and does great work. Wouldn't take cars anywhere else

Went here in college when I had a nail in my tire and it was fixed right away. (I had went to…read moreTiresplus down the street and they said it would take all day) . I sent my mom there the other day when she had a nail in her tire instead of other places and she said the person was so kinds and fixed it in 10 minutes! She was blown away with how cheap and fast it was! Forget going anywhere else, and come here!

The owner was extremely rude, dismissive, and unprofessional toward my husband. He simply asked for…read moreassistance putting air in a spare tire and was met with a nasty attitude and complete disregard. What makes this even more disappointing is that my husband purchased three tires from this shop just last summer. Clearly, customer loyalty means nothing here. We will never return and do not recommend this business to anyone.

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.

I had an appointment for oil change and tire rotation. It took two hours for oil change and they…read moreforgot to do the tire rotation. I will never be back to this place. Do not waste money and time. Take your vehicle somewhere with better service and will fulfill the appointment.

Do not use this company. Took my 2022 Dutchstar motorhome to get 2 new front tires. they smashed…read moreone my hubcaps. Scratched really bad my chrome rims and did nott put my valve stem covers on. Took 3 and a half hours to change 2 tires.

Evans Automotive has truly set the standard for what customer service and professionalism should…read morelook like in this industry. I brought them what turned out to be a bit of a "problem child" vehicle--a rare, numbered Cadillac performance car that I had purchased from a dealership in Jacksonville. Unfortunately, it appears the vehicle had prior damage that never showed up on Carfax, which made diagnosing the issues even more challenging. From the very beginning, the entire team at Evans Automotive has gone above and beyond. Multiple technicians have taken the time to thoroughly inspect the vehicle, the owner himself has been personally involved, and they've even done ride-alongs to better understand the issues firsthand. On top of that, they've graciously dropped me off at home so they could spend additional time digging deeper into the car. That level of care and commitment is rare--especially when dealing with a high-performance vehicle that requires extra attention and expertise. What stands out most is not just their technical ability, but the genuine pride they take in their work. It's clear this isn't just a job to them--they truly care about doing things the right way and taking care of their customers. That kind of passion and integrity is hard to come by these days, and it shows in every interaction. I can't say enough about the experience I've had with this team. Evans Automotive operates with a level of attention, transparency, and dedication that is incredibly refreshing. Highly recommend to anyone looking for a shop that genuinely cares and stands behind their work.

I was traveling back to NJ when I got a flat at 4 AM on I95. AAA recommended Evan's auto center…read moreand since I had a run flat tire I was able to make it there and waited until they opened at 8. Although they didn't have run flat tires in stock (they said they could have one shipped over in the afternoon if I wanted to wait) they did have others. As I had a long road ahead of my I decided to go with what they had in stock. They got me in and I was back on the road by 9AM! The team was very professional and courteous and I wish their shop was near my home.

Straight forward, fast, and a good value. They completed alignment service fast, and good…read more I was in and out in about 40 minutes.

So, I live in Jacksonville, and had a hit-and-run car accident (not my fault, the guy ran into me…read moreand then took off) on Bennett Road just off University. My son, who lives in St Augustine, referred me to his buddie's body shop in St Augustine for repairs, necessitating a tow to St Augustine, about a 40 mile tow. Called Saint Augustine Tire Towing service (another BNI associate of my son's) and they were there within an hour or so. It cost $150, but I thought that was pretty reasonable all things considered. They were very professional and got my car down to the auto body repair shop in a very timely manner. I would recommend them highly.

Came in for the first time waits a tire leak in an RV interior rear tire…read more They took me quickly and was great to work with Andy and his team The cost was very reasonable

Wish I had the experience all these other people had but I got completely fleeced by Andy, came in…read moreand told him what was wrong with it he said they would have to charge 145$ for a diagnostic said I was fine with that, they didn't even give me a diagnostic they just confirmed what I told them was true and to fix it would be 780$, called around town and found three other spots willing to do same thing for 450$ 505$ and 528$ asked Andy to do it for 700$ said he absolutely couldn't so I took it elsewhere and still got charged 160$ for the diagnostic that they never even did... he was super fake nice as well.

I had an incredible experience with Melvin's. I was told By Advance Auto that my alternator was…read morebad on my 2013 Toyota Sienna. After calling around to a few places, I decided on Melvin's. First, they honored the lifetime warranty that Napa and other auto parts places gave the alternator. Secondly, they gave a year longer warranty on labor than the local Toyota dealerships. Lastly, they have the best price. Replacing the alternator is nearly an $800 job. Because of the high expense, Adam took it upon himself to test it before simply replacing it. It turns out, it wasn't bad after all. My van has a lot of specialized driving equipment that allows me to drive, even though I am a quadriplegic paralyzed from my chest down. When Adam and his team were unsure how to troubleshoot some of the specialized equipment, he did not hesitate to call the handicap equipment company that built my van. They took the time to properly diagnose the problem and even helped me contact a local company specializing in the equipment installed in my van. Furthermore, they did not charge me for all their help! So instead of costing nearly $800 to replace an alternator that was not bad, I was able to replace a $26 backup battery that tied into my Specialty Equipment. I cannot speak highly enough of the team at Melvin's! Adam and the others treated us with respect, honesty, and like family. I know who to call first with any auto issues that my family and I may have in the future! Thank you for all of your help!

We love Melvin's and won't go anywhere else!!! They always give us the highest quality service,…read moregreat pricing, and professional, timely care. Adam is always more than happy to explain everything and show us the work that has been done. We trust them more than any other shop around. -- Dr. Dial

I've been coming to this Grease Monkey location on and off for quite a while and have never had an…read moreexperience like I did today. I came in around 2 PM on a Wednesday and was the only customer. From the moment I arrived, Austin was rude and seemed annoyed that I was even there. Normally, I'm greeted at my car window and asked what type of oil change I need. Instead, Austin stuck his head out of the door and yelled from a distance asking what I needed. I told him I needed a full synthetic oil change. I found it unprofessional to not approach the vehicle and to communicate by yelling across the parking lot, something I've never experienced here before. He told me to go to bay 1. When I began pulling in, I hesitated because staff usually guide cars over the opening in the floor. After waiting briefly and seeing no guidance, I slowly proceeded into the bay. Austin then rudely snapped, "I told you to go to bay 1, not inside it." I apologized, but I was honestly shocked by how he spoke to me. Perhaps if he had approached my car when I arrived, I could have heard his directions more clearly. At that point, I seriously considered leaving and taking my business to one of the many other oil change places nearby. I decided to give it another chance, assuming maybe we had just started off on the wrong foot and the holiday season can be stressful for everyone. Unfortunately, his tone continued to be abrasive. He asked me several questions one being whether I'd been there before (I know they keep records of this), and why I didn't have the sticker on my window, all in a way that felt accusatory and dismissive. Clayton, who appeared to be management, took over the rest of my service and was professional and kind. He recommended some additional maintenance that my car likely needs, and under normal circumstances I would have agreed. The total would have been approximately $400-$500. However, Austin's behavior and tone left such a bad impression that I declined any additional services during this visit. I would like to continue supporting this business, as I've had positive experiences here in the past. Unfortunately, Austin's attitude made this visit extremely unpleasant and will likely prevent me from returning. Customer service matters, especially when customers have plenty of other options close by.

Been going here for years and Clayton is always so nice - this time Austin was extremely helpful…read moreand made me aware of a problem caused by getting another place to do my oil :( they topped off my oil as a courtesy as they always do and next time I'll stick with them!! Shout out to Kelso and Julian.

Reasonable pricing and good customer service. Repairs…read morecompleted in time as promised. Like that they are open on Sundays.

I have been using Goodyear for a couple of years now, their service has always been pricey, but I…read morefelt their knowledge of automobiles was satisfactory. After the installation of struts and shocks, I noticed a missing finish piece on my wit/ hood missing, I went back to see if mechanic had forgotten to reinstall the trim piece, they played dumb and claimed it was not removed by them, and had no knowledge of how it was missing To make along story short, I will never go back there again, it cost me 55.00 to replace, they lost a good customer!