They are now converting this Wal-Mart to a Super Center with a full grocery. I went there today and made several purchases. The cashier forgot to give me my bag and after a day of shopping around, I got home and realized I didn't have my merchandise. I called the store and customer service said I have to come and see if the cashier has the item because it wasn't turned in. She said she couldn't check with the cashier because she had a long line. I completely understood that. I just don't feel like driving out to Bowie to get my item!! Make sure you have all your bags after you check-out. read more

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This Walmart's Customer Service is terrible, the manager, Lucinio, wanted me to show him the candy Isle and didn't want to get a price check for me. read more

This Walmart is absolutely unprofessional. The employees are absolutely lazy and detached. The lines are always long and the aisles are always cramped with merchandise. The shelves are never stocked and you have to play scavenger hunt for the rest. I would never refer this Walmaet at the Bowie location! read more

I must say that all of the negative reviews for this walmart are true. Merchandise looks disorganized?: yup! Crowded with people wearing pajamas at any interval of the day?: yup! Lines longer than a clinic offering free flu shots?: Yup! Crappy customer service from employees who act as if were wasting their time?: yup! Why am I giving this place a 4 star rating you ask? Because I have been to many walmart's and have yet to find one that doesn't have these qualities. If I had to compare, I would say that walmart is like a chinese buffet. Cheap prices and a ton of product to go around. Is it the best in town? Nope. But it meets the budget and gets the job done. read more

I live in Bowie so this is my neighbor store. Anyways, I promise not to go here anymore bc of the inconsistent stock; however, on one of the worst days of my life I was shopping and encountered a gentleman waiting in line. He was so kind to compliment me, it made a world of a difference. You never know how speaking to someone can change another's day. Any who...the Walmart is awful. read more

This is the most uninviting Walmart I've visited in my life. I move around frequently, so it's my go to store. All that I need at one stop, not this location. NEGATIVEFrom there options to the store appeal. I'm not a target girl but I've officially transitioned. Hopefully they shut this one soon, or new management.‼ read more

Every time I go in any Walmart, I think I'm watching the Walking Dead. Bunch of Zombies with blank looks on their faces walking around with no purpose. Except they won't feed on you. Instead they buy the most useless junk and can't stop doing it. The staff here is unfriendly and unknowledgable and therefore unhelpful. This place looks like landfill. I will not return. read more

Here's the thing. It's not Walmart that sucks, it's the "Ratchet" no class, rude, people they pay to make us the customer wish we never came there to shop. Was just there tonight, in a long line only one open, watching a cashier open a register ring up her friend and tell us 10 of us "I'm not open". Really?!!!! read more

I went on a Friday around 1 PM in December. I expected crowds because of the holidays, but this was not the best time for stock . It was very difficult navigating through the aisles because of the customers, staff and boxes. The staff were so busy stocking the shelves that they wouldn't move out the way . I got frustrated, so I just decided to check out . After standing in line for five minutes the cashier told me she was closing . I just put my items down and left . read more

Highly disappointed at the dismissive tone & lack of customer service my daughter & I received 1/20/18 by the "Customer Service Desk" @Walmart store #1893. Returned a damaged gift, was asked by clerk whether I wanted a store credit, to which I replied yes. Was handed a receipt & store gift card on which I was advised the credit was loaded. Shopped. At check out learned the credit was not loaded to the gift card. Finalized purchase & went back to service desk for them to correct their error. Was told there was nothing they could do. Service desk manager & on duty asst manager dismissive, rude, very lacking in customer service skills. Left the store w/o my gift, w/o my credit, & w/o the purchase I had made that was 3 + times the amount of the credit I should have received, simply on principle that customers should not be treated so poorly. read more

DO NOT GO HERE. I have lived in the area over 8 years and even though i swear everytime i walk out of this hell hole that I will never return, I have made the mistake over and over. Not only do you have the horribly rude staff and cashiers, the people at the customer service desk look at you like your a piece of trash and thats after youve waited 10 minutes in line for your turn. Shelves are never fronted or stocked. Prices consistently are wrong from the shelf to the belt. Managers who clearly dont give a crap about friendly customer service. ALWAYS and I mean always you will wait in a line to checkout. The longest I waited once was 20 minutes. No lie. I have even been confronted and harrased about my parenting of my children by other customers when all I did was tell my two youngest. "At at, dont touch that, and get over here. This place is the worst walmart I have ever had the misfortune to frequent. Beware read more

My name is Meredith and I visited the Wal-Mart Vison Center to pick up my basketball goggles at store #1893 location in Bowie, MD. This has been one of the best shopping experiences I ever had. Rene and Crystal greeted me with a friendly smile, professionalism expertise and extremely prompt amazing service! They consulted and helped me with the purchase of my 1st ever pair of prescribed basketball goggles and ensured I have everything I needed to protect my eyes when I'm playing basketball. Rene and Crystals dedication to excellent customer service and professionalism reflects great credit upon themselves and the Walmart brand! My overall rating undoubtedly is 5 stars without hesitating. Rene and Crystal deserve the biggest raise and recognition for their friendly service, dynamic insight and expertise in optometry. Thanks Walmart for hiring these jewels of employees to represent your magnificent brand! :o) read more

It's better since the remodel, but, there are always long lines with limited cash registers open. I used to love Walmart, but, because this is the only one near me I rarely go. read more

3 days of calling the store and allowing 40 rings each time i finally gave up. doesn't matter what time of day no one picks up. all of this hassle to see if i left my credit card in the key making machine. bottom line, i had to call the credit card company back and say just cancel the darn thing i can't reach the store to see if it is there!! so pathetic read more

I have not shopped at Wal-mart in about 15 yrs!! I don't care if I have to pay a little more, I refuse to give my money to them, & by what I've read it's still the same rude people, half stocked shelves, & this was 15 yrs ago! I'm sure it's worse now! . Don't give your money to wal-mart!!!!! read more

Easily the worst Walmart I have ever been in. The store is a disaster, totally unorganized, ALWAYS jam packed and chaotic, kids running around the aisles with no parents in sight, checkout lines ALWAYS 5 or 6 deep no matter when you go, incredibly rude and unhelpful staff...if I could give this Walmart zero (or negative) stars I gladly would. Whoever manages the store should seriously be ashamed and completely embarrassed. With a fantastic Target only a half-mile away, there is no good reason whatsoever to even consider going to this Walmart. Trust me, your sanity will thank you. read more

Worst Walmart ever outside the beltway. Please stop hiring because of race, elderly and mental capacity and hire people who are motivated and give a shit about there job and want to move people through there line. The store is filthy and and no one gives a rat ass about anything in that store. Needs new management and retest the employees for speed and make sure they have a brain that functions before you hire them. If you in a line for 20 minutes and it's a speedy check out and you don't move up in line one time, then that place sucks ass. Needs to be bulldozed down. Oh and the one star is because I had to leave a rating. It's s minus 10 read more

Every time I walk through the door I see a huge return line usually 15 people to one cashier. On two occasions this year I have had to stand in that never ending line and it is the most annoying experience ever. Today I had to do an exchange and instead of crediting me for the items I was returning she rung the items I had already bought together with the exchange items. I had such a huge headache when I left. read more

It's not a bad Walmart. It has the basic household items at a cheaper price so no real complaints. I usually go early in the day so the lines aren't long and it's easy to get customer service. read more

I was just in this place getting some chicken, and the package has been expired since February 2014!! Disgusting and filthy place, with the laziest phuckers I have ever seen in my life. This place is even a disgrace to WalMart. And the cashier was actually TEXTING on his phone while checking out the line that was about 12 deep. Never again, I'll pay a bit more to go to Target. read more

I've never had any bad experiences here unlike these other folks. I just go in,get what I need, and go out lol. Walmarts around the globe tend to be on the gnarlier side and unorganized so singling this one out seems a bit odd. My issue with this place is they under staff the cashiers resulting in dreadful long linesssss!!! read more

Wow haven't been here in a while- looks like it has gotten a facelift. Used ship to store so I was in/out in no time

The signs were not labeled correctly. When I got to the register, the cashier was very rude.

Disappointing. If you're in the area and need something at Walmart, try the Target that's right down the road. You'd have a MUCH better chance of actually finding what you're looking for without having to wait in line for 20 minutes. Seriously, it's always crowded...you can try going when you think that NOBODY should be there. There will always be hoards of people there regardless. read more

Love Walmart. Location stays crowded. But you probably would find what you're looking for. The parking is crazy. I always have to park all the way in the back and walk up. Make sure you get s cart because you're gonna go in there for one thing and end up coming out with a cart full. read more

After shopping this Walmart and dealing with lack of customer service and rude employees I experienced, I will never shop at Walmart again. It's so bad that the management and employees are hiding their name tags under their shirts so you can't tell if they work there , they don't want to do anything or help anyone with anything. this place is run buy people that Obviously are not benefiting from customers coming in and spending money Stay away from this Wal-Mart. I liked Walmart but after going to this one and seen some other ones going the same route I'm never shopping at Walmart again...I'm done ! read more

I discovered this Walmart while working in the Bowie/Crofton area and decided to give it a try. As a Montgomery County resident, I was alarmingly culture shocked; however, aside from the different environment, the service was disgustingly unprofessional. Employees lack professionalism on every level. When it came time to check out, I saw there was a hole in the pack of paper towels I was going to buy so I asked the associate if I could go and pick up another one and she gave me a hard time about attempting to put back a defective item that should not have been on the shelves to begin with! When I went back to grab another one, majority of the paper towels had holes in them! This encounter really frustrated me, as I have never experienced issues with wanting to purchase unopened items. I then went to the front end supervisor on duty by the name of Raven, and she made matters worse! She too was extremely unprofessional. I will do everything in my power to not revisit this ghetto Walmart!! read more

Jewelry Department sucks!!!! My fiancé purchased at ring and was promised it would be back in two weeks. There communication sucks and they never answer the phones. read more

The manager was helpful but the staff was horrible. My family went in earlier in the evening to purchase a swing set. The person who helped us said they had swing sets but they were inaccessible. They were in the next area over and had two boxes on top of them. After searching for a picture to show us he seemed very helpful and said that he would have it ready for us by the time my boyfriend came back with his truck. When my boyfriend got back there, the doors were locked and the same guy had left without getting the box out for us. My boyfriend went to customer service and both times he had to get service from them they were rude and not helpful. Despite the fact that the website said they had outdoor baby swings in stock, no one seemed to know where they were. The manager gave him 10% off of the set because the box was in horrible condition. read more

Poor customer service and management. You stand in excessive lines and there is no organization. Never visit this location!

I like Walmart but I have to say the service in the Optical department is horrible. I went in to buy contacts from there and immediately I knew it was going to be a horrid experience. When I got there Robin Tardy was helping a customer that did not want to be helped search for a pair of glasses when there was 3 other people in line waiting to be helped. Before helping me she had a nasty attitude with a customer that reserved to be seen at 9:30a. She repeatedly avoided trying to help her by telling her she could not be seen at 9:30a, she could not be reschedule within the next hour etc. and then looked at the lady she was avoiding and said "I'm just trying to help you." Eventually the lady left and did not return. When it came time to meet with me she avoided me as well and went to helping the first lady search for glasses again (Note: This lady did not as nor want more help with looking for glasses). Eventually Robin walks back over to me and ask me what I need. I told her I needed contacts and I had my old boxes in hand. She immediately tried to shut me down and say "well I can't help you, I need a prescription". I went ahead and called my eye doctor to fax over a prescription and had it sent over. Finally the fax came over and once again Robin found her way to helping the lady look for glasses again while leaving me to wait another 30m to be helped. In this time I grew impatient and grabbed the faxed prescription myself and proceed to hand it over to her. At that point it just elevated her to become the most nastiest person she could ever be. After she went ahead and let me make my purchase I was glad to get out of there for her attitude, poor management, and people skills were horrible. So note if your going to be helped by Robin Tardy at Walmart in Bowie definitely beware for a rude, senseless, and disturbed being to help you. For I know I won't go back here to get my contacts or to shop. She definitely left a bad taste in my mouth about all Walmarts! read more

I've been living in Bowie, MD for a little over 2 years now and for the life of me can't figure out the poor customer service and helpless atmosphere in the Walmort off of 301 in Bowie, MD. It's as if they hire people that just need a job to survive! I made the mistake of placing an online order and having it shipped to this Walmart. The first time I arrived at the store the little kiosk to check in was broke so I proceeded to stand in line...30 minutes later the line still wasn't moving and the employees were walking in/out of the back room like zombies...literally! Came back on day 2 and the kiosk was working so I checked in and it said my order was "processing" so I proceeded to stay in line 30 minutes...again, employees walked in and out the back room as if they were lifeless, no customer courtesy to at least apologize for the wait so again I left. Day 3, the kiosk worked, there were no lines and my wait for 10 minutes...I thank God Almighty that my package was there because my patience had run so thin I thought I was going to go up in a puff of smoke if I had to wait another 30 minutes!! Never...I mean NEVER have a package shipped to this Walmart. Not only are their prices higher (may be a PG County thing) but they are very poorly staffed. I even smiled and greeted the cashier and he barely spoke and looked at me as if to say "do I know you". When I proceeded to engage him he stated he was tired and ready to go home. I smiled and said "well I hope you have a great New Year" and he said nothing...absolutely NOTHING and turned his head. I'm not sayin' we gotta' be friends but man, at least be courteous to the customers...after all...your JOB IS IN CUSTOMER SERVICE!!! I'll drive all the way to Laurel or Waldorf before I step a foot back into this Walmart...done...DONE! read more

I never shop there. Rude and disgusting cashiers and people shopping there. A young girl butted in line and then stated I was not in line. A cashier said I was not standing in the correct place while in line. Seems the people want to start a tiff and get a kick out of daring people. The whole ordeal of shopping there is not a pleasure, shop some where else, I do. read more

customer relations really needs some work. The woman tending the self checkout line was rude !

This store has the absolute worst customer service, as is apparent based on countless other reviews on the Bowie Wal-Mart. Speaking to customers in a rude and disrespectful manner, and name calling, are totally unacceptable. The low prices are hardly worth the hassle. Save yourself the frustration, and take your business elsewhere. There are too many other competitors in the area that offer comparable products at great prices and are willing to price match. It appears that Wal-Mart has forgotten that customers are their 'business'. read more

That is the worst Walmart I think I have ever seen in my life. Apart from always being super crowed, half of the aisles are empty, plenty of stuff are on the floor, it's very messy and the lines are super long. Maybe they could hire a new manager? Avoid at all costs. read more

Walmart in Bowie aka Little Baghdad is a very last resort stop for me and my family. If I cannot find what I am looking for in Target I will throw caution to the wind and go here. Like most Walmart locations it looks like it has been just ransacked. I am not sure where all these hood customers come from but they are their in full force. read more

I have lived in the area for about 3 years give or take a month or two. I tend to shop at the Severn Walmart because it's a super center that I can find all the things I need in one trip, the store is clean, and the staff is knowledgeable and nice for the most part. The drive to get to Severn is just a minor consequence just as long as I don't have to visit this one close to me. I have had too many experiences where the staff was rude, lines were ridiculously LONG, and most of the time, I've had to make another trip to another store because their inventory is almost all the time M.I.A. Today took the cake. I went shopping at the Severn Walmart for groceries yesterday. I realized today that they forgot to pack my ricotta cheese while in the middle of making lasagna. I figured since I was at the other Walmart and still had my receipt I could just get the ricotta cheese they forgot to pack and keep it moving. Not the case unfortunately. This situation has happened before and never had any trouble because I had the receipt. The rep actually tells me there is nothing to be done and if I wanted my cheese, I would have to drive all the way back to Severn just to get it. I understand if I was saying that the check out person forgot something major like an electronic item, but we're talking cheese for like $2! Why would a person lie about something like cheese is beyond me. I was so irritated at the experience and unwillingness I just went ahead and bought the cheese again. If I wasn't in the middle of making lasagna, I would have gone back to Severn and saved myself the evitable headache when shopping here. Never again! read more

On Friday October 16th, I placed two separate on-line orders with Walmart for delivery to the Bowie store. On Oct 23rd I received an email stating one of the orders was ready for pick-up. Around Noon I arrived at the store, and after going through what appeared to be a total disorganized mess, they found my order. I inquired on the second order and was told that it had not arrived. I drove home and around 4 pm I thought I would look at the second order for tracking information. I found that in fact the order was received by Bowie at 9:39 AM that day. I called the store and explained how the order was received. They assured me that order had "not" been received. I then gave the employee the UPS tracking number and the name of the employee who signed for the item. They asked me to wait, after about 5 minutes they said they found the order. I drove back to the store and there was a woman in line waiting to pick up her on-line orders. While the employee was digging through the disorganization, the lady waiting for her items turned to me and whispered, "they never get anything right". When my turn came, they gave me the item and told me that an assistant manager would have to approve the order. They paged an asst. manager several times. Finally someone showed up and had to override the system. I was told the system had issues. In conclusion, all I can say is this, I spent an extra hour in order to receive my items, no other store that I have used, and had my orders delivered to their store for pick-up, has these issues. Next time, regardless of any price difference, I will be ordering from either Target, Home Depot or someone other supplier. Shopping with Walmart is not worth the waste of time and frustration. P.S. I emailed the above comment to Walmart on their website on October 23rd but no one responded. I called Walmart, they acknowledge receipt of the email, but said I should call back if no one responds. read more

I will give 2 stars simply because I did find the items i was shopping - which is rare. However, my less than lovely experience w/the old lady by the name if Sierra - located at the Lady's fitting room - and the 4 cash registers open killed it. What a lousy location! They can't even open a new register when the lines are down the aisle? The work ain't hard when you know what your doing. read more