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    Walmart

    2.1 (240 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Reviews With Photos

    Photo of the air mattress box.

    Now I understand why Walmart in San Marcos has a two star rating. I bought a Beautyrest air mattress for $157 before tax during my shopping trip at 10:10 pm. The young man said Walmart doesn't return air mattresses and that there is a sign that says so. I ask for a manager who walks back to the bedding area where I got it from. Sure enough - no sign! They say it's a store policy but they never showed me the policy. The next excuse is it's past 90 days. It's been 120 days. I've been exhausted from working and just now got around to come to the store. It's been sitting unused at my house. I asked for a store credit and the next excuse is $50 is the max they can give. Frustrated, I left with the air mattress that I could have bought at Costco but they were closed when I was shopping for one. Reminder to all and to me: NEVER SHOP AT WALMART! They are not honest and will do whatever is in the best interest of the company while caring less about customers!

    Front of receipt
    Todd B.

    This is the closest Walmart to my home, so we come to this location the most. I got my wife a tablet for a trip that she was about to go on. She forgot to take it on the trip so I tried to return it. Apparently they have a 30 day return policy on electronics and I was 2 days past. The customer svc rep called over a team lead named Ashley...flat no from her and then she left. Very cold person. She was super callous about the situation. I looked on my receipt and I don't see anything about 30 days for electronics return....as they claimed. I looked front and back, just don't see it. Look at the attachment and tell me if I am missing something thing???? They said I need to reach out to the manufacturer directly now. This has left me disheartened and mad I won't be shopping here anymore! 4/22/2025 Update. Got a phone message from Ashley, wanting to talk about my experience. I called the Walmart location 6 times the following day, trying to reach her. 4 of the calls were to the operator (non-existent) and on 2 of the calls I selected the option for human resources. This did not change my outcome as no one ever picks up the phone. Since then I have tried an additional 4 times, call on different days with the same result...no answer ever! A total of 10-12 calls with zero answers. Who runs a business like this? This just adds to the frustration and disappointment.

    Herbal Flavored Boxed Tea Bags.
    Frances D.

    i was grocery shopping in the Walmart Supercenter Store because my medication was transferred over to this location. While was waiting on my medication being filled by the pharmacist at the Civic Center Drive location, I needed to buy some groceries. This is my first visit shopping at the Walmart Supercenter Store in San Marcos, CA. These are the things I really like about this Walmart Supercenter Store location.: 1. The wide aisles. 2. A Great Selection of Name Brand Products sold in their store. 3.. Really helpful and knowledgeable Walmart Sales Associates on the floor helping me to find a specific item like Paper Towels and Paper Plates. 4. Their cashiers are very efficient, and this man cashier greeted me with a warm smile while checking me out. My groceries were scanned and rung by this blonde haired soft spoken guy cashier. 4. Walmart Supercenter Store accepts E.B.T. Debit Card Payments, Cash, Pesonal Checks, and Credit Cards are accepted from Visa, Mastercard and Apple Pay. While one grocery store like WinCo does NOT accept Credit Cards. 5. I talked to a few of their Walmart Supercenter Store customers and these people I had spoken to for a few minutes told me they live in San Marcos and they always have a good shopping experience. There are NO CONS I have found at this Walmart Supercenter Store location at the Civic Center Dr. Location. I received excellent customer service from their sales associates working hard putting their products away on their shelves. 6. UI also talked to Walmart's Store Manager his name is Hector. Hector was very helpful in directing me to the Pharmacy Department since I have never shopped at this location before. In summary, I will come back and do my grocery shopping at this Walmart Supercenter Store when I am in the San Marcos Area.

    My friend needed work pants
    Arnel D.

    It's nice to see that they haven't adjusted their prices to reflect inflation. The store is clean and organized. I know what I want and where to get it. Wally World is more fun for me than Disney World! Shorter lines and definitely cheaper prices for food and drink.

    Alex D.

    Pros- this Walmart has has a good variety of things, nice employees, they allow you to walk in with your pets, and a great return policy. Cons- I am a person with a physical disability and sometimes can't walk. I needed a motorized shopping cart to sit in so I could shop and the person working at the front entrance said the entire Walmart only has two motorized carts. This Walmart is very big and for them to only have two, which were both being used, is not okay. I had to leave and not shop because I couldn't walk. Please get more motorized carts for people with disabilities. Thank you.

    Chips
    Sol S.

    SAW A RAT THREE SEPARATE TIMES. I don't usually go to Walmart but I was nearby so I stopped by to get a couple of things. I don't know if it's always like this but there were boxes and unboxed merchandise all over the floor and halls. I went to get some crackers (don't know which isle #) and I saw a HUGE RAT run across the hall! Then a few minutes later another and a few other minutes later another! I am unsure if it's the same rat or different. I tried to take a video but wasn't able to catch any. The hall next door was the chip isle and there was a bag of chips on the floor which I'm pretty sure the rat(s) were eating (picture below). I notified two different staff members but they didn't seem to care and weren't even surprised! One of them looked like a manager or higher up since his uniform was different from the regular floor associates. I don't know what shocked me the most, the rats or the fact Walmart didn't even care!

    Walmart entrance
    Zachary D.

    Not a bad Walmart, but for sure not the best. It's one of those Walmarts that were converted to a super center but really isn't one so it's limited. But for the most part it's decent. It's in a shopping center that houses an abundance of options so that's nice.

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    9 years ago

    Customer service was fast and friendly. Best Walmart experience I have had. This staff should train the rest of the stores.

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    10 years ago

    This Walmart and mall are traveler friendly. A good place for stocking up and resupply.

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    15 years ago

    phone rang 30x before someone picked up...clerk did not know texas calculator capabilities...did not know what warranty covered by walmart.

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    Page 6 of 6

    Ask the Community - Walmart

    Review Highlights - Walmart

    Since I was in the area running errands, I decided to come here for a new nozzle for the hose in my garden.

    Mentioned in 3 reviews

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    Kohl's

    Kohl's

    2.9
    (119 reviews)
    0.1 mi
    $$

    Was in the area so stopped by to do some Amazon returns and wander around. Quick and easy Amazon…read morereturns and the staff was super friendly and got my stuff packaged up very quickly. There is plenty of variety shopping wise at this Kohls (including and in store Sephora). Prices are ok, some items were on sale and really good deals while others were still pricey, even on sale. Overall a large variety from home gadgets to home and clothing and very nice staff throughout the store last Saturday.

    I came in here for the first time to use my Sephora gift card and to find a Fathers Day present. I…read morewanted to just browse and right away I felt surrounded by sales associates. Anyways I was helped and was content. I'm getting ringed up, me and the associate have a misunderstanding. I do not have a Kohl's account and I thought she said she would help me open up an account for a rewards program or something like that. Of course it turned out that I had applied for a credit card. I told her that I did not want the credit card and she said that I said that I did want it. I firmly told her that I did not want it and she minimized the situation. She said I can just ignore the account and not use it. I felt like the associate was more focused on signing me up for a credit card than understanding whether it was actually a good fit for me. The customer service was fine. It's the way she made me feel. I will not be coming back to this location!

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    Sephora birthday gift
    Sephora birthday gift
    Kohl's
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    Found it no thanks to them
    Target

    Target

    2.9
    (200 reviews)
    2.1 mi
    $$

    Justin at Target deserves five stars. I called ahead to see if they carried a product so I wouldn't…read moremake the drive for nothing, and he truly went above and beyond. He checked for me and made it feel like he genuinely wanted to help -- such a refreshing, kind attitude. Customer service like that is rare these days. Really appreciated him!

    OK, total clownery. I ordered a couple of items online, to be picked up in the store. I wanted…read morecurbside pickup. This was done in the Target app. I received a notification that the order was ready and to click a button to let them know I was coming - only the button then took me to a screen that said that no order was there to be picked up. Again, screen 1 says that the order is ready for pickup, screen 2 says that no order is there. So, I get in my car, drive to the store and go to customer service. I third in line, waiting for a woman with a cart full of Christmas decorations to return each and every item in the cart - all of which were obviously used. The poor clerk was alone and was struggling to scan all this stuff while she was shuffling through her receipts trying to find the correct receipt. Totally outrageous, she decorated her place for free, returning all this stuff. No surprise stuff is expensive when there are abusers of the system like this. Meanwhile more and more people lined up behind me. When it was my turn at the counter, the clerk had to leave the counter to go to their stockroom to get my stuff. By then there were probably 15 people waiting. So, something broken in the app and way too generous return policies lead to bad service. We all pay for this nonsense.

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    Target
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    Macy's

    Macy's

    2.8
    (149 reviews)
    5.7 mi
    $$

    I'm a proud Macy's card holder and it is the only department store credit card that I have. I…read morewanted to do my review for Jackie in the make up department. I have bad eczema and I cannot wear most makeup because it causes irritation. I decided I wanted to try Clinique since it is hypoallergenic and dermatologist recommended. I booked a make up consultation over the phone and I was so happy with the result! Jackie was so nice and knowledgeable about the Clinique products. I ended up splurging and buying all the make up she used and the brushes and charging a lot on my Macy's card but given how much I've used the make up and brushes from that moment on and how good it looks and how confident it makes me feel I'm thankful I did it. I got lots of free gifts and I got Star Money since I spent a lot. Of course, I don't recommend going broke on make up but if you want a new routine like me and want to do a complete haul Macys make up consults is the way to go. I never felt like Jackie was forcing any products on me too. I'll definitely be booking her again for my next special occasion! Also side note I don't know why this Macys has so many bad reviews I love it here and feel the quality of the merchandise is good. Again I'm proud to have a Macys credit card and I shop here a lot. Backstage has the best deals and is as cheap as a Marshall's or Ross but better quality and less chaotic to go through. Don't let the reviews fool you those are just angry customers and the happy ones like me are just too lazy to leave reviews. Thanks Macys and Jackie! See you soon!

    Nothing enhances the experience more than being surveilled by faux shoppers making sure you don't…read moresteal stuff everywhere in the store. That, coupled with the lack of selection means I'll be shopping elsewhere. At this point Target and Walmart have better selection. I'll just buy stuff there or online or whatever replaces Macy's when it goes out of business.

    Photos
    Macy's
    Macy's
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    Ross Dress for Less

    Ross Dress for Less

    2.7
    (61 reviews)
    2.3 mi
    $$

    Shopping for the holiday season, and made a lot of stops here. It's nice they get inventory…read morealmost every day, and they're is a tj maxx also nearby. Parking is plentiful which is helpful around this time. Be prepared during the season though, for lines to be backed up to the end of the store at times. Of course it's a hunt to find any treasures, and sometimes you leave empty-handed. You can find some good things, but be warned, if you haven't been to a Ross before they can get extremely messy. There are often clothes strewn about, or in the wrong place. They box up most of the makeup and Skin Care now, so that is helpful. They even started to get some more name brands, such as drunk elephant recently. I was disappointed recently when I bought a really cute pair of slippers, that literally fell apart within the first week. I only wore them around the house a bit and the whole bottom stitching on the soles just came unraveled. It seems no matter what day you go here, they are always busy if you don't go first thing in the morning. Great thing about the holiday hours is they stay open until like midnight and open around 6:00 a.m. I am also glad that they finally updated their systems, and if you lost your receipt, they can look it up with the credit card you purchased with as long as it was within 30 days. This is extremely helpful for me as I often lose track of receipts, and they don't have the email receipt option like TJ Maxx or Marshalls. It isn't till the level of Marshalls or TJ maxx, but Ross is a must for me tol hit up occasionally to look for great finds.. They are often the cheaper of the three as well.

    My favorite store!! Out of the three Ross in Escondido this is my preferred location. They are open…read morelate! Nice selection of pretty much everything: clothes, shoes, home decor, bath, travel, etc. I always find so many nice and unique things. My home is FILLED with so many things from here. Most items have good value, others are kinda ridiculous. Staff is always nice. I also have a great selection of the reusable bags. Only reason why I didn't give five stars is because sometimes it's messy and other times it's clean. The bathroom is always gross.

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    Ross Dress for Less
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    Walmart - deptstores - Updated July 2026

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