This walmart is shit. We bought this tv from their store. We had to wait to set it up because we had to figure out the space at our house. The day we opened it up we noticed it wasn't working and so we brought it back to exchange it. The customer service people there were so rude. They just assumed we broke it and spoke to us in a tone as if we were stupid and uneducated. Bottom line they sold us a broken tv and wouldn't let us exchange it unbelievable that this isn't even the first time they've screwed us over. I will NEVER shop at this Walmart or any walmart ever again. I have never felt so offended by the service and their employees. read more

i have had to go to walmart pharmacy's all over california. this one by far is the very best. the wait is never more than an hour. Last time I want I had some new prescriptions and I am a cash paying customer. when the bill came out I started crying because there was no way I could pay. they asked me a few questions, had me fill out some forms and my bill went from over 300$ to under $100 the blonde pharmacist - i don't know her name is kind and compassionate. this is by far the best pharmacy in the county let alone a walmart pharmacy. read more

I don't really shop here because they don't have many organic/natural options, but all my visits here have been great. They are always very friendly here, and they usually have everything that I need in stock. And if they don't, they're always willing to check if they have anything in the back. Even though Walmart is not my favorite store to visit, I've always had a great experience coming here and always leave with a smile read more

Like many have said, a lot of shady people coming here. Tons of ghettos and illegals who don't watch their kids and let them run around or are simply rude to everyone in the store. Can't expect much from a Walmart but those prices are amazing read more

Love this Walmart, it's huge and it's definitely one of the cleanest Walmarts I've ever been to. It doesn't feel creepy at all to shop there. It's like shopping at a giant Target with more stuff and better prices. They seriously have everything from interior home paint to horse feed to organic baby stuff. Yeah, there are some hilarious looking randoms wandering around here and there but I just see that as bonus entertainment :) read more

I shop at many Wal-mart stores. I must say that I always have the best shopping experience at this location. The employees joke around while still being professional and friendly. They are helpful as well. The store is clean and well stocked, if an item is not in stock. Speak to one of the managers and they will gladly assist. Great leadership leads to great employees. Thank you! Great job! read more

If I could put no stars I would... I went to look for a Coldplay cd and was literally standing in front of the electronics desk for about 6 minutes. There were three people there. Only one customer was being helped and the other two employees were just talking and messing around. Neither of them acknowledged me at all. Not once. No "hi ma'am, I'll be with you in just a sec". It's common courtesy to acknowledge a customer even if you can't help me out. This just made me walk out and not give Walmart any business. Thanks to the Hispanic woman with a sleeve of tattoos and Hispanic male who were ignoring a customer. read more

I was waiting in line, and very courteous associate came to me and showed me how to use the self-check out. She was very polite, energetic and professional. She was also very friendly, helpful and answered all my questions patiently. She even also offered some advice on purchasing with my card that I found very useful. read more

Poor customer service. I pressed an assist button and waited for 30 minutes and no one came... Smh

I went to Walmart at 9pm on a Sunday- I had purchased a money order there for my rent, on Friday and sometime over the weekend, must have thrown out the bag that the money order was in. I couldn't find it anywhere. So I went to Walmart and dealt with the Manager Jay. He told my fiance on the phone, that if we came there he would do whatever he could to help us. We went and asked for him, he found the money order in the system and said as long as the money order wasn't cashed, they could cancel it and issue a refund, as long as their security department cleared it. Security has to look at the tapes when they come in Monday morning, and confirm that I was there, and then they will issue me a refund tomorrow morning. What a relief, I am SO grateful for his help! He was very kind and provided great customer service. read more

This store is always trashed, managers are always snippy and too busy to help with customers, I think one in particular I have been blown off by more times than I can count, greyishblonde hair, customer service supervisor, I don't think she even knows what customer service is.. Believe her name is Karen, avoid her if you need help she will only prolong your issues. Never enough registers open for how packed it is and the customer service supervisors sit there dumbfounded instead of hopping on a register like I know they know how to do. I avoid this place as much as possible. There is a much nicer one not too far away on east valley parkway that is much more customer service orientated. Do yourself a favor and go there instead. Oh and the only reason for 2 stars is Wal- Mart's low prices. read more

Today is 11/10/2016 and I went to this branch of walmart to buy some clothes and wines, so 4 lines were stopped because non of the cashiers passed the class to sell alcohol!!!and I asked some of supervisors in yellow, they were not able to sell as well!!!!!! I stocked there for more than 20 minutes and cashier (Calvin) didn't care that his line has stopped and he was just chewing gum and saying I can't do anything till a supervisor came and just passed the bottle over the belly scanner!!! That easy, hopefully they will pass the class and people won't stop in lines for this anymore read more

This Walmart is one of the less ghetto Walmart locations, nice big parking lot, you also have a ton of stores around to do all your shopping. This Walmart location usually has a very good selection of ammunition for all my fellow firearm enthusiasts! read more

Do Not Purchase the Go Bank card here. I did. Was very sorry. I drive uber who uses go bank cards for payments. I only have one phone. When I tried to register my new card I was not allowed due to the fact my phone number was whit a different account. Ok so what about the 100 bucks I now dont have access to. Spoke with Go Bank three time who I clearly explained it shows that my phone number was the issue. They insisted I change my email. Ok I did. Still same message. I said ok is the money on the card. Thy said oh yes use it. Well no money on the card. Called back again they said use a home computer to register it. Went to wall mart and showed on my receipt that I had money on a card that was not there. They said it wasn't there problem. Ultimately had my girlfriend register the card. Only after agreeing to pages of legal documents just to get my 80 bucks. Well we got it and Cancelled it all. This is going to be escalated to the banking and trade commission. read more

This Walmart is awful. I go out of my way to drive to the one in Vista, even though I live in Escondido, just to avoid the awful service I get there. The managers are rude and obviously have no college education because they aren't very bright. The customer service line is always out to the door and associates are just walking around doing nothing while one person tries to help the line. I've had trouble returning things multiple times WITH A RECEIPT, only to be declined of my return, funnily enough when I go to the Vista Walmart they are always HAPPY to help me with anything I need. Oh, and they take my returns! If you could choose any other Walmart to go to, I would. Because this one is just awful. read more

OPTICAL department for glasses, extremely overpriced! It would have cost me over $500 to get the progressive, transitional lenses I got online at Coastal.com. Coastal provides excellent customer service, extremely quick delivery, 365 day free exchanges and returns (postage paid) and expert advice. Unbelievable. The optometrist inside Walmart, Dr. Phung, is wonderful however. He provides excellent care. read more

Really slow service at return counter. Not very friendly or helpful. I know it's not target but a smile would be nice.

Too many rude unhelpful employees. This is the worst Walmart I've visited so far. Never again will I come back

The Customer Service Manager Laura is by far the most unpleasant person I have ever had to deal with at Walmart. It because of her I will never return to this sore again. If I cannot avoid Walmart altogether, I will take the time and drive a few miles east on the 78 to go to Vista or Oceanside. read more

This store is alright. Unfortunately not a super store... but with as bad as parking is already I'm sure that'd make it 10x worse. I don't know if a new manager took over around Christmas time or so but the stock on the shelves sucks. Either they're out of it or they move everything around. It's really annoying to come into a store and see that quite a few things got moved around the store or were completely removed from the shelves. The employees aren't too bad here at least. Everyone I've needed help from has been knowledgeable and courteous. read more

Went in yesterday to get a phone for their Black Friday deal. We needed two phones and the first employee (Ramon I think was his name) was super helpful, knowledgeable, and on top of it. The employee "helping" him (I think her name was Nancy) was constantly interrupting him asking him questions, chatting, asking him to call people, etc. And it was frustrating. But that wasn't the worst of it. Ramon had to go on his lunch and so Nancy helped us activate our second phone. Not only was she easily distracted, but she kept trying to multi task by helping other customers while she was supposed to be helping us. Every time she was claiming she was on hold trying to get our phone approved (whatever that means, I'm guessing she didn't know what she was doing). When we asked her the case size for the phone, she didn't know and told us the wrong one. She helped two other customers as we waited for "approval" and I'm sure if she had just focused and finished ours we wouldn't have had to wait the TWO HOURS we stood around in store. She was ridiculous and didn't even try to do better. So disappointed with the level of service she provided. Ramon came back from lunch and helped another customer all in the time we waited for Nancy to finish whatever she was doing. So bad. read more

What can I say it's a Walmart it's not as bad as the one in Escondido were you see interesting people that are good for laugh!

This Walmart service good, I went lots Walmart want buy the white flat sheet , but always no sheet and no body help me order . Only here they help me order from company , thanks ! read more

I'm a very busy person I dont have time to shop so i did the shopping online and picking up at the store. I got a text telling me my order was ready went to the store only got a couple of items from the stuff I ordered. They told me I had to come back another day.i went back the next day only got some of my order. I then had to come back again the 3rd time still didnt get all the items I just ended up canceling the rest of the order. So Inconvenient. I wont be going back. I'll stick with target. read more

Really. busy all the time even at midnight. Long lines because very few registers open when there are a lot of workers.

Meh...I much prefer Target. There's one up north in Vista and another one down south in Escondido. Cheap plants in the nursery though.

I love this place. Great service. Best eye doctor I've ever had the pleasure of seeing. Takes extra care of you. I know I will be coming back. read more

I hate this Walmart. It is just awful. You won't exactly find the pillars of society here. If I go here it's usually just to run and pick up one thing really quick and I always try to check out through the jewerly counter in order to avoid the mayhem that awaits at the check-out stands. If you can, go to TARGET on Business Park Drive (see my review on that one.) read more

In Regards to Shoe Metro who Walmart sells some products through. THEY SUCK. Their items are not labeled with correct info. We ordered a pair of Purple boots and they sent us Navy Blue! We also ordered a Kids size 5 and they sent us a Toddler size 5! They refuse to pay for return shipping! Absolutely HORRIBLE!! Never get ANYTHING through Walmart online store "Shoe Metro" ---Walmart, feel free to pass this along to them as I cannot write a review on them specially. read more

Walmart always has everything, but today i came in for school supplies. They didnt have the right tablets i needed, plus all there tablets were disorganized because of other customers not putting them back where they found them. But no excuse, you shouldn't let your section get so messy, pure laziness read more

ugh. i always end up frustrated when I go here. The products are decent and well prices but the shopping experience is SO bad that it makes it almost not worth it. It's the most frustrating when it is packed and there are like 2 registers open and you see the manager walking around not taking control of the situation at hand. Looking on here clearly this isn't a once off. I guess Walmart here in San Marcos is content with. Shame read more

This place is horrible!!! Today I was harrased by the employee working self check out. She came over and wanted to see what I was scanning, she went through my bag to make sure I scanned everything which I had! and then she accused me of switching out tags!!! She kept saying I didn't scan a tank top and made me rescan it, she then saw that I did scan it, it was just marked down from the printed price on the tank! She looked hella stupid and said " I'm just doing my job" I told her to leave me alone as this is self check out and I didn't need her assistance, this isn't the first time this happens to me! It happened before with groceries. I will just shop at Target where I don't get harrased by employees and its much cleaner and nicer people work there. Let people shop and scan thier items if you suspect shop lifting call your store manager or loss prevention, treating people this way is so unacceptable read more

So much merchandise... So many employees .... So few brain cells. So frustrating.

This place is Super pack however it is worth it. A tip is to go at non peak hours.

My review is specifically for the optical center ... ordering glasses here took FOREVER the employees are not well trained and all seemed very frustrated and overwhelmed. when my glasses came in the frames were so tweaked and out of whack they could not adjust them to sit straight on my face (which also took about an hour for adjustments) finally I decided to return them and that took 1 hr and 45 min! because the employees did not know how to process the return. I ended up having to leave and come back 30 min later to get my refund. ridiculous experience! read more

I love Walmart!!! I think if I could live in Walmart I would I truly love it, I go whenever I get the chance, the service is good and the people there are very helpful. Even if I have something that did not work out I know I can go and return it with or without the receipt. Walmart usually has the best prices and everything I am looking for, I do prefer some Walmarts over others because the customer service and the amount of things they have can vary. read more

Been coming here for years; Items are always stocked and more affordable than amazon or Target

This is one of the worst on unorganized store they have many things they're all messed up and also Now Products in middle and it's just a hassle they have really really tight spots to cross and I think it's annoying trying to avoid them and trying to work with them and I think they should work after everyone leaves so they could get time to do everything read more

Wow this place is full of Special Shoppers.. never know who might spook you. I'm do.most of my grocery shopping after work which happens to be mid-night , self check out isn't as great as people think I find self spending more time on checking out then. the actually shopping, the young lady with the red hair is truly in of a refresher course in customer service and ect. I have been patient can't hold it any longer I might just loose it. read more

Oh WallyWorld... This location always has way too many people everywhere. I hate shopping here, but I live down the street and they are open 24 hrs. Anything I might need I can find here at any hour. What really gets me, is they are ALWAYS stocking the shelves yet they are always OUT of what I came in for. One day they had no cases of beer in the cooler!! The cooler is a whole isle. How does that happen on a Monday night? What is the point of having boxes everywhere and so many employees "stocking" the shelves if there in nothing on them!!! I know I will be back... once you start shopping here you always get sucked back in for something. I try and avoid this place as much as possible. On the plus side, it's pretty clean for a Wal*Mart. The bathrooms are always clean and the customer service counter employees are always as helpful as they can be. read more