For a quick visit without purchase it was ok. Ultimately we could not find what my daughter needed for her UVA move in. Parking was plentiful, but far outweigh crowds. Carts were not all over the place, so bonus. The store was pretty tidy considering the volume of business. The only staff we encountered was evidently heading to break, but we did not know. So a bit of attitude and eye roll. Ultimately she directed us to the area needed., I would absolutely return, but honestly I prefer the nearby Target. Although pricing is better at Walmart often times. read more

Walmart Supercenter - Department Stores Near Me - Charlottesville, Virginia

Incredibly bad, even for Walmart. Grocery delivery canceled by the store with no notice until the very end of the delivery window. Their email says "delayed" but it also says it's not coming. Just leave Charlottesville, already. read more

Walmart Supercenter - Cancellation email from Walmart - Department Stores Near Me - Charlottesville, Virginia

Love Walmart but this is a pretty poor example of one. Low on stock of the essentials. Kinda grimy. At least it appears they're remodeling. Maybe it'll improve. But after 20 years of going here I'd say the chances are unlikely. read more

Do not go here. Significantly one of the worst Walmarts I've visited. Dingy, disorganized. Groceries are fine, but not worth the hassle, especially with the plethora of grocery stores in the area. Many items are locked behind displays, which isn't an issue itself but no one comes to help. Better to just go to Target up 29 read more

The exit from the store is unnecessarily long if you don't need to checkout. I watched people with walking problems coming from pharmacy or did not need to check out struggling to get out of the store. Sometimes the self checkout on the north end of store is closed making them have to go further to leave the store. read more

We normally order groceries from Whole Foods or Wegmans. Decided to try Walmart for what would have been a $40 discount on the items we needed. Would have been. Half the delivery was wrong. They also gave us items we didn't even order. Now I have to spend an hour correcting a Walmart employee's mistakes. I know working at Walmart is no picnic, but if you aren't capable of looking at a list and choosing the listed item off a shelf, best of luck to you. read more

I have been going to the vision center for a very long time. My experience the other day was bad, because of the design of the store. In the recent remodel they put a loudspeaker for really loud music to blare right near where you are trying to talk to the employees. It is unnecessary and annoying. I would remove it, if I were in charge. The other thing I would do to make shopping experience better is to enclose the vision center as its own store. Put up a glass wall and glass door. This way, they don't get shop lifted, it is quieter, you can concentrate on your order easier, it would be more professional. Now, you have people shop lifting, people making tons of noise walking by, babies crying, the alarm constantly going off, and the loud music blaring. All of this is awful. PUT UP A GLASS WALL AND DOOR AND REMOVE THE MUSIC SPEAKER. read more

The exit from the store is unnecessarily long if you don't need to checkout. I watched people with walking problems coming from pharmacy or did not need to check out struggling to get out of the store. Sometimes the self checkout on the north end of store is closed making them have to go further to leave the store. read more

I immediately knew Cville and I would jive when I realized the only Walmart is miles up 29. I guess that's what happens when a small town starts to expand--there's no room for a place with a footprint as big as Walmart within the town. I don't like shopping at Walmart ever, and even when I lived in a place with multiple Walmarts within easy access, I chose not to shop there, but there are certain things that you can guarantee you'll be able to find there that you can't guarantee you'd find anywhere else. So very occasionally I venture in. For instance when I wanted a bunch of white onesies for tie dying at a friends baby shower, or needed some new (cheap) clothing hangers, etc. Walmart has it all and then some. This Walmart is like all others, not remarkable or unremarkable. I've been met with friendly service sometimes, or very little service at all if I use self check out. The one plus is that it doesn't seem to be as busy as other Walmarts I've been in other places, so I never have to wait to check out, I'm in and out. I don't know if this is just because I'm there at random times only occasionally so I'm not seeing the rush hours, but I bet it's generally lower traffic because of its location in the city. Long live local markets and small business, but sometimes..Walmart is the easiest way. read more

Walmart Supercenter - Walmart sized - Department Stores Near Me - Charlottesville, Virginia

I gave the business of three because anyone you asked to help had no idea of where anything was. The store was disorganized dirty with the exception of the visible grocery area. My thought is that you should have English andSpanish speaking ambassadors, walking the aisles to allow people to ask them questions. read more

Please note--this Walmart does not accept returns after 2pm, even though it is open until 11pm!! I went in at 7:30 pm on a Wednesday and they had nobody staffed on the customer service desk. The manager on duty was extremely unhelpful and would not even attempt to process my return. Management needs to staff more employees on nights and do better with returns. read more

big fail. Your Walmart greeters are worthless. I entered today around 5:15 and both women standing at the "home" entrance were so busy looking at their phones and towards the back of the store that they couldn't be bothered with an invisible woman over 60. When I left 30 minutes later they were still standing there, buried in their phones. What exactly are you paying them to do? because they aren't doing it. I assume you have video you can pull up read more

Would give 0 stars if i could. Check out woman refused to serve me because i asked her to please check me out while she was talking to the previous customer who took 5 minutes to pay her bill. Lady and checker both started yelling at me. Then checker walked away. I guarantee this was because i am a white male and she is black. Manager was not around. Left my items and walked out. Will never go back here. Horrible or no service. Very long line at self check out. Restroom was a disaster area and smelled of urine and toilet was clogged. read more

I am enraged and disappointed at the customer service here. My mother was racially profiled and followed around for no good reason. When she spoke to a team lead, she was told that "it's part of our job description".. absolutely unacceptable. The manager that spoke to my mother was very kind and was also angry that this happened. He apologized and said he'd take care of it. According to him, this employee has a history of doing this sort of thing and she has been told to stop. Getting a call from your mother and listening to her cry on the other line while you're at work...This is what I will always remember when I think of Walmart... read more

Went in to buy a Nintendo switch went back to the electronics, wasn't even welcomed by them, asked to get into the case and was told I'm the only person here we're sorry I can't help you at the moment as a Walmart shareholder this is very depressing and I will not be doing business with Walmart read more

This location always seems disorganized, the employees are not friendly and it smells weird. I drive about 10 miles away to go to another location about 10 miles away, and it's wonderful there read more

I pass this location when visiting family. The cashiers are nice. It is more challenging finding someone (not busy) on the floor. The store and bathrooms are clean. Bonus points for the clearance racks. read more

I ordered ahead on Walmart.com to pick up a couple of things from the store. An easy system and they have a separate pickup area at the front where you check in with an associate and they bring your stuff to you. Supposedly, you can use the special parking spaces in the front and call the store, then they bring your stuff out to your car. I didn't do that today because I wanted to get a six-pack of beer and that's not available on pickup as far as I know. The young lady who went and got my order was polite and speedy. The store is clean and tidy. The areas I saw looked well stocked and neatly put away. I didn't spot any "holes" on the shelves and the beer area in particular was in good shape. Self-checkout was easy and they had enough of the registers to keep things moving. read more

This cart bay has been empty the past 3 times i have been here. I have to go back outside the store in order to shop. Its very unprofessional to have no cart pushers out and doing their jobs. This is unacceptable for a big company such as Walmart. There is no reason to have no workers in this day and age. read more

Walmart Supercenter - This is the cart bay. - Department Stores Near Me - Charlottesville, Virginia

It's a shame that in 2020 a college student cannot shop without being discriminated against. Yes Wal-Mart a brown skinned people can afford computer parts, we can afford spider-wire merchandise. You guys sell the item and others cheaper, but I will never purchase from this company again. 10 minutes in and I see multiple people with cellphones following me, radio calls, to confirm i go into the bathroom and the manager follows me in, i walk out GO BACK IN AND HE IS RIGHT THERE BEHIND ME WARCHING!? (If that's not discrimination, then explain why you wanted to watch me in the restroom. (freak) any minority staff member that participated, I understand you don't have a choice when a store racist manager assigns you to do something like this, but please be conscious. Ask "why am i following this person. I didn't see them steal anything, nothing is separating him from the others in here? Nothing except his skin tone." they'd do the same to you. This does not happen everywhere, it's only happened to me in Charlottesville. I attended the college here because it's beautiful, but I've never felt so wronged. I wish those two guys watching me outside would have added checked me to prove to the world prejudice is stupid. This is something I won't forget, It makes me worry for all people of color in Charlottesville. People if you feel like somethings off, like you're being targeted it's because you probably are being. Do something to defend yourself. If I'm ever in there it won't be to buy, but to see if there is change. I should have purchased all of them, then went straight to customer service and refunded just to show how ignorant you are. Community stop shopping at this depressing warehouse, advocate to get the bus route to a little bit further and shop at Target (they show they care by carrying more diverse brands). Oh and the picture, 200 dollars your store blew and gave to competition (I pur a extra one just to rub it in). read more

This is the most disorganized store ever. Also last week no customer service people at the counter and the manager is talking with 3 people so I asked him about it and he looks at me in silence. The other guy said no one is there and he dont know why. They all had that look like a deer in the headlights. So no more going there. I noticed in electronics, a lot of taped up things look like people brought them back or broke them. I looked at a Hi Def antenna that was clearly opened, and taped back up and rattled inside. They got empty packs hangin there on the rack with nothin in them. Crazy place. read more

Literally was at the self check out and this little kid ask this blonde haired worker for help and she literally looked at him and said no. Then sent someone else to help him. Like I was never so mad In my life because he's a kid and y'all treated him like that. I don't even think she had her mask on. So I will only shop there if necessary read more

I have to admit I typically feel dread when I have to make the rare trip to Walmart- this Walmart, being the closest to me, is not much different than most others I've experienced, though it feels a little bit worse. First, it is very disorganized. From the layout of the store to just the mess of products in some areas, it isn't easy to get around, and it feels crammed with products in the wrong places in some departments. Though I rarely spend time in the grocery area, the few times I have haven't been the best. The worst thing I've experienced was an EXTREMELY long wait in the deli (and I was the only customer waiting) because there was only one person working in all of the deli and hot food areas...on a Sunday. I got really poor service in this case. One bonus: for a Walmart, the bathrooms were actually clean and nice looking, at least the ones in the back were. I was impressed with this being that the rest of the store, not so much! Sorry, Walmart, with so many other choices in C'Ville to get my groceries and other household goods, I'll only stop here when I'm in need of something and not sure where else to find it! read more

Why does this store allow a Salvation Army worker to sit outside their door and play Christmas music on a boombox at the loudest volume she has? Not everyone loves to be bombarded with loud Christmas music. Not everyone is Christian. This offends many others with different religions. I tried calling the store, tried talking to the store manager (associates said they did not know where he/she was) tried calling the store from home but NO ONE ANSWERS THE PHONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I was in the Charlottesville store today to return an item that was bought at another Walmart. When I arrived, there were 3 ladies in line at the Customer Service area. There was a Walmart employee at the counter and another customer service associate behind the counter talking. The lady in front of me turned and said "We've been waiting for 10 minutes". I couldn't believe that the customers in line did not get priority over the employee. I asked an associate to see a manager. After a couple of minutes, (and after the lady in front of me left) the manager Steve came and I explained that there was only one customer service associate and that she had been helping an employee for 10 minutes. The customers should come first. He explained, several times, that the other customer service associate was on lunch break and I kept saying that the customer gets priority. He was very rude and belligerent! When I said that he was being belligerent he replied it was because I kept saying the same thing. He also said that if I have a problem I should call the 800 number to complain and that his name is Steve. He even held up his ID badge so that I could see his name. He never said "I'm sorry" or "Let me find out what the problem is that is holding things up" Nothing!!! I immediately called the 800 number when I got to my car and am awaiting a call from Walmart. This man should be fired for how he spoke to me. Walmart needs to train their managers in customer service!! This episode solidifies why I hate Walmart!!! I will never go back there!!! read more

Wally World! It's an average Walmart comparable to any other one. The food area is really good though. They have a seasoned rice package that I can live off of! A co-worker made it one night and said that she got it here. Once I get the name of it, I'll have to update this review with it. There was an insanely long line to check out. I can't understand why at rush hour, they just don't open up a few more checkout lanes. Walmart isn't the only place that does this. I've seen that happen at just about every "Mega Convenience Store" (as I like to call them). If you are standing in line more than 30 minutes (like I was) then something is really wrong. :-( read more

This Wal-Mart seems to be very disorganized. Items always seem to be in a different location or on incorrect shelves. The store could use a good cleaning as well. The location is good as it is right off of Route 29. However, I would recommend going to the Wal-Mart in Ruckersville, VA for a more pleasant experience. Returning an item or picking up a website order can be a horrible experience. I went to pick up an item I ordered online and waited in line for an extended period of time. The line was very overcrowded and the process seemed highly disorganized. Avoid the headache and shop at other store. read more

This Walmart is okay but they don't have an automotive department. I buy all my tires at Walmart and have a flat tire and have

I wish I could give this ZERO STARS. I am absolutely appalled with the customer service I have received at this location. I went to several different locations to find a specific 6-piece folding dining set for my porch outback and I called the Walmart in Charlottesville and asked if they had this dining set in stock and I was placed on hold and then they came back and said that YES they have it! Great! Let me drive 45 minutes out of my way to come pick it up! We get there and come to find out, they don't have a single set in stock. Waited for over 45 minutes for several managers to have to run around the store looking for this dining set that wasn't even there. Another couple actually came up to us with the SAME ISSUE!!! They also called ahead and asked about the same dining set and was told that it was in stock. CLEARLY your customer service is shit and can't do their jobs properly. I will never come back to this Walmart. I am absolutely livid right now. THANK YOU CHARLOTTESVILLE WALMART FOR WASTING MY TIME AND PATIENCE! read more

I am SO disappointed in the C'ville WalMart! I has a not-so-great inventory of products and their pharmacy is just S.L.O.W. OMG... It took F.O.R.E.V.E.R. to get my Rx filled! read more

I have been shopping at Walmart for 13 yrs straight every 2 weeks spending no less the 300.00 each time for groceries and not to mention other times for Xmas and birthdays etc, I never really had any issues. I had to buy a new phone recently due to a job change but did not want a contracted plan. So I bought a phone and a 55.00 pre-paid card. I found out I could get a better deal with my old phone at Verizon and on the same day that I purchased the phone and pre-paid card, I went to get a refund for both and they would not refund the money I paid for the card. This is just totally crazy as I had not used it at all they told me I had to contact the pre-paid card company and I got the same shit, that they could not refund it, It is unscratched. I will never shop at Walmart ever again and I will tell everyone I know not to use Straight Talk. Walmart lost my 7800.00 dollars a year over 55.00 not that they care. I will definitely tell everyone I know not to shop at Walmart. Go to Target or Krogers. read more

All the employees here are terrible! I have been here many times over the past couple of years and have consistently encountered the worst customer service, and I have had enough! I WILL NEVER BE BRINGING MY BUSINESS BACK HERE AGAIN. There have been many occasions where I've dealt with incompetent and lazy employees and rude managers -- one of them named Dwight. Some tips: They do not answer their phone at all. I saw another review making this complaint. It's true. I called periodically throughout the day and no one answered. Do not bother wasting your time calling. I would avoid all business with this Walmart. It's not worth the time or money coming here. I would never recommend coming to this particular Walmart under ANY conditions. read more

If you call the store and ask for a department they will transfer you and let it ring until their system hangs up on you. Terrible customer service when calling. read more

This Walmart is the worst one in the Ville! First off if you are going to sell something and display the price and the product HAVE IT ON THE FLOOR! LED HDTV Vizo D-Series is displayed listed at 148 NOT THE ONE ON THE FLOOR! Manager is nothing but stupid and rude.I need the basket to walk good so I dont fall, she tries to push the basket so fast I finally told her to either let go or slow down. Also they could careless if people are getting ripped off! I have spend good money on EXTRA LARGE EGGLANDS BEST EGGS only to get Large ones. When an Egg is 3 times smallers than 2 or 3 Eggs in the carton something is wrong! Ruckersville, va DOESNT HAVE THIS ISSUE SO NOOOOO ITS NOT EGGSLANDS BEST ITS WALMART ON 29!..... Update We went to Target and got a wonderful TV for 189. 00 PAID MORE but the customer service was great and ALL THE TVs were properly displayed with correct prices!!. read more

I have been in Charlottesville for a month and visited this Wal-Mart three times, each to purchase a small amount of items. Normally, when I am purchasing 5 or 6 things, none of which are large items, I grab a basket. A basket is one of those plastic blue things you hold in your hand and carry items in. Oh, you've heard of them? Well, the Wal-Mart on Hilton Heights road has not! The first time I walked in and didn't see any by the front entrance, I thought "Oh, they're just being inattentive or lazy. I'll walk to the other entrance, where I will surely find some baskets." But no. There are none at the other entrance either. Then I thought, "Oh, they must have just run out and have ordered more." But no. It's been a month and there are still no baskets. And the thing is, I rectify this by just buying a few items I can easily carry. I'd probably buy more if I could easily carry more.... IN A BASKET. But whatever. I can just buy those things at Harris Teeter. read more

The ON-LINE answer again! I stopped by on 6/20/17 to pick up the standard 40 pound Morton pellets (yellow bag) for water conditioners but found none. They normally have it in the back of the store where I purchase it almost every month. Asked the attendant in the garden center when the next shipment was arriving and their response was to ORDER IT ON-LINE. Today, I tried to order it on-line but it was not to be found. I called the store and I got the same response,ORDER IT ON-LINE !!. Does anybody at least try and do their job when a customer needs help and the product in not there to pick up? That would be A BIG NO !!! The Ruckersville store does not even carry salt water pellets, no help here. read more

This Walmart really does suck. I much prefer the ones at Zion crossroads. This one is just dirty, out of everything, grumpy workers and yeah.... read more

This Walmart rates one star for a variety of reasons, cleanliness, customer service and product availability. As soon as you leave the car, the parking lot is very dirty. I don't think it has ever been power washed and garbage is randomly blowing around the cars. The cart return kiosks are full to the point that carts are in the next parking space. The carts are old, many in disrepair & need a good cleaning as well. It's a very warm summer day, so they are very hot from the sun. I head to the entrance to see if there are cleaner & cooler ones there. On entering the store, there are some carts but it is difficult to find on that is clean that I feel comfortable putting my baby in. There are some wipes available for wiping down the cart & I use them with abandon. On entering, I am greeted by a friendly greeter, but then she proceeds to run me down trying to put stickers on my kids. I try repeatedly to decline, but she doesn't seem to get that I don't want these on my kids. I am running behind in my day & just need to get some juice boxes and snacks for a play date. I need to get in & out quickly and also drop by the pharmacy to pick up a prescription that my husband called in earlier in the day. I head to the aisle where the juices are kept only to find that they have been moved. I search up & down the aisles, finding large bottle of juice in aisle 3, other juice located near the seltzer & yogurt at the back of the store, but no juice boxes. Frustrated, I begin to look for a staff member to help me & find two who are stocking the shelves near the pharmacy. They do not know where to find the juice boxes & try to find someone who does. Neither of them have a radio, so I am trailing after them with my (now crying) kids in tow. We go up & down the aisles looking for a grocery associate and finally find a supervisor. He doesn't know where the juice boxes are either. This is ridiculous. He finally locates them near the sodas & beer. He apologizes for the disorganization of the store saying that they are doing a reset (during the day, on a weekend?!) and that it is not complete. (As a side note, I feel sorry for these staffers as they are not well equipped to perform in their jobs, they seem to lack tools, resources and training.) I grab what I need & head to the pharmacy. My prescription is ready & thankfully I pay for it quickly. The service at this counter is perfunctory and efficient, but defiantly not friendly. I head to the self check out & to my car. I'll drive into Charlottesville & go to Wegmans or Whole Foods for future purchases. What a headache! read more

It seems weird to review Walmart because you probably know what to expect already. This store always seems clean but Walmart online grocery pickup is really the way to go. You get to benefit from the cheap prices without having to go into the store. Plus you can do all of your shopping this way & it isn't just limited to groceries! read more

This is one of the worst Walmart's I ever shopped out. Very poor managed staff and horrible customer service desk. The employees seem angered and frustrated with their lives. The one customer service lady was mot only rude but came across as large and in charge. Just a very unfriendly environment!! read more