My recent trip to Chicago was all about helping my best friend move to Chicago from LA. And I have never visited a store more in my life than I did during that 4 day task! This Walmart was the only place open after 10pm in the greater Chicago area, and we were in desperate need of towels, shower supplies, and sheets for the new mattress we had just snagged. We arrived 15 minutes before closing and were out the doors within 12. After that first night, our trip to Walmart for essentials to help bring the apartment together was a daily ritual. It was a typical Walmart - too big, too many employees, many of whom were not the most knowledgable about where to find specifics - but everyone we talked to was friendly and tried to help, and helped me help my homegirl make her new home. read more

I had put down a deposit on a diamond ring for my wife and the deposit was for a $115 a few years ago. At the time I was driving 18 wheelers and was over the road, so I wouldn't make it back home a month at a time. After a couple of months I end up buying a diamond ring from Zales due to it being a much better product for a much better reasonable price. I then went back to this Walmart to get a refund on my money and they couldn't find my transaction! I then contacted corporate and they couldn't do better and advise that I should go back to the original store and I explained that the original store was the issue! With that being said, I had ended up losing my deposit due to me not being able to locate my receipt. One would think that a billion dollar company would be more professional and do a better job of keeping up with the records of their transactions, but realized that they lack on many things that would make them a great store to do business with! Good luck and beware if you too decide to shop at this particular Walmart that's just as ghetto as the location that they're currently in. read more

I asked for items to be handed to me and delivery driver took pictures of random place and said they delivered no address no hose no hand to me random gate or whatever that is read more

Walmart Supercenter - This where delivery driver delivered my items - Grocery Near Me - Chicago, Illinois

Better this time but this store leaves a TON to be desired. The store layout is considerably different than other Walmarts. They didn't follow me around the store this time, and didn't even check my bags as I was leaving! read more

I ordered a Pit Bull Skull Shaver Gold Edition online to be picked up at this store, a product I needed for immediate use and was glad to see it was available at a nearby store via same day pickup.. When I picked it up and got my order home, it was the Silver edition. When I contacted Walmart online to inquire about getting the difference in price refunded, they refused. Instead, they only offered the option of sending a return label and processing over a period of days. When I expressed the need to have use of the product immediately, they refused to bend. Either that, I'm resolute in my intention to be unbending the next time Walmart seeks public support in communities where I pay taxes. I might be alone in my position, but I've had enough. read more

This review solely addresses the purchase of n Air Fryer I purchased from this stores Online. However, b4 I could use it even once, I accidentally saw an article where the Brand and Model I bought, along with others listed there that they were known to cause FIRES and to stop using them and return to mfgr. The enclosed mfgrs info was I learned about after much effort to be BOGUS. Never answered calls. Located another 'supposedly good number' using Google's various links and they also failed. Almost a year later I then notified WALMART, using their Website asking for HELP or info and suggested they remove this Mfgrs products from their stores .TO THIS DAY WALMART has responded to me in any way. I can only say beware of the sellers allowed to market through Walmart. There should be more effort on the SELLERS/STORES to reach out to anyone having bought products that has become RECALL and NOT assume they know. read more

Walmart Supercenter - a white air fryer on a table - Grocery Near Me - Chicago, Illinois

Closing the store 15 minutes before they actual close. I worked in Lowe's and we never did that despite wanting to leave. If yall supposed to stay open until 11 stay open until 11.... At 11 by all means shut down the cash registers but even at Lowe's, we had an hour after close to get our stuff together so we couldn't close even 15 minutes early. Walmart just isn't beating the bad customer service allegations read more

I will never in my fucking life come back to this Walmart. I parked to run inside and they towed my car right before closing leaving me in a dangerous area at 11pm stranded. I then I had to pay $300 to get my car back which I didn't have in the first place. They can actually rot and I hope this location closes. read more

Manager Jerome is very unprofessional. I tried to return some clearance items that I purchased three dyas ago from Olympic Fields Walmart and was told how dare you purchase items from a white Walmart and return them to a black Walmart. He refused to do my return. read more

I guess customers service and experiences is a thing of the past. I placed an online order and I received a text informing me it was delivered. I was at home so I looked on my porch, then I looked around my house, and on my neighbors' porches only to find nothing was delivered. I called customer service who had nothing to say, then was transferred to a "supervisor " who informed me after she researched it. They discovered that from a photo that the package was delivered to the wrong address. Now according to their policy, when a customer do not receive their package after receiving notification that it was delivered, then customers must wait 48 hours to give the delivery company the opportunity to correct their mistake it they scanned the wrong package. Well, I might could buy that , but in my case they already discovered the mistake and I will not be getting my package so why do I have to wait 48 for my refund? THAT IS WALMART's POLICY!!!!! I will NEVER order online, nor patronize Walmart again. And that is my promise!!!! read more

So I had been shopping around for a birthday cake for my baby girl for about two without any knowledge that Walmart make custom cakes for customers. I went into this location put in my order and my cake was ready In the time promised too me 3 days in which I requested. I was scared at first but the cake came out beautifully better than the cake in their catalog. Great job Walmart on 109th and Doty rd. You've got a new faithful bakery customer. read more

Walmart Supercenter - Two tier birthday cake only $68 - Grocery Near Me - Chicago, Illinois

I ventured to this Walmart or better known as "Wally-World" late at night. My goal was to avoid the day shoppers and traffic. My plan was to get in and get out, which was an EPIC FALL! The store was in middle of setting up their displays from Valentines day to Easter. I had a hard time locating my items since I usually do not come to this location. I also had a hard time locating any employee for assistance to locate these items. Oh by the way, you will definitely find the security before you spot a store employee. However I notice the aisle were pretty clean. Now time to talk about my checkout experience. As I approached the registers I noticed only a few checkout lanes were open. There were only a 2 people ahead of me in my checkout line. I did not know why my wait in line was so lengthy. The cashier was talking to another employee who was standing nearby. OH, I know where you can find all of the employees up front by the registers and door. The cashier made frequent trips away from the register. None of the customers ahead of me had large orders. Whatever time you enter Wally-world be prepared to waste your precious time. read more

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Not going to lie this place is pretty hood. I'm not from here but I guess this is what they call south side Chicago. But I can tell the deli lady did not like me because I was white. Just want to say, Y'all gotta stop letting mainstream media divide us! Stop listening to the devil. But hey my quality of service was decent though so I'll rate 3 star. read more

Avoid this Walmart location at all cost. Terrible customer service and everytime I visited the whole electronic section smells like Marijuana. read more

The employees always are on they phone. When you ask them for something or about something it's always oh I don't work this department. Like I have asked so many times then why you got your vest on talking and texting on your cell phone in the middle of the isle. Oh and not to mention if your white they don't even answer you until you stand in front of they face. read more

LAST STRAW: paid for 6 bananas and was given 2 Do not do pickup or delivery from this location. They do this all the time and if I call they never answer the phone. When they do answer they leave you on hold. At this point I'm willing to drive across town to oak lawn. I have a newborn. Get the order right so I don't have to keep coming up to the store. Please get it together Walmart. The customer service is a complete 0 read more

they get a 0 rating from me i ordered a tv and wall mount and the driver stole it walmart did nothing. do not shop here they steal especially delivery orders read more

I really dislike this Walmart that's located in the Pullman neighborhood, upon entering the store the produce smells really bad , fly's and bugs in the vegetable bins , shelves are hardly ever stocked , the workers can never report to the liquor aisle in a respectable timely matter to unlock the wine cabinet because they're always in their phones ( yes they lock up their $8 wine lol) the store manger didn't wanna unlock the cabinet so he stated liquor sales stopped at 8pm and abruptly walked , this place is a joke I'll pass , respectfully read more

The worst store on the planet. Was in line for almost 25 minutes today. They are down the aisle with the clothes. The bakery section they left boxes with the merchandise.. One employee stated that she worked in the bakery department. Told another employee to leave the box there. She was trying to do the right thing. The other employee to told them to just leave it. Folks left items in the aisle because they could not wait. The speedy check out was even long. Couple of registers were closed. Folks were taking things out there cart. On top of that trying to social distance. Ugggh. Employees fustrated if they did want to do the job right don't complain. read more

This Walmart has very long lines and never enough cashiers or self checkout open. I also bought potatoes here and they had maggots in them I hadn't even had the bag for a week and they were completely rotten. read more

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Has to be Consistently the worst Walmart in the Midwest!!! Always out of key items, barely get quality customer service, more often than not you attitude and unprofessionalism. Lines are always long no matter the time or day. Mostly young workers on their phones apparently hiding from job duties. Utterly ridiculous when I stay a few blocks away but have to go 10 miles because of the lack of quality from this store !!! 1 star rating is being nice honestly!!! read more

This has to be the worst Walmart EVER!!The lines are long , the prices are wrong boxes and trash in the floor the people who work there are unhelpful and rude especially the Assistant Manager Nigel, who is completely unprofessional and has no customer service skills !!! Once you get to the register you have to wait until the cashiers finish their personal conversations before they attempt to help you!!! They must be trained to be rude and unprofessional !! Don't go there !!They expect everyone who shops there to be stupid and uneducated because of the location!!! read more

I received an iPad Mini vs. an iPad 2 from a layaway order back on 12.09.13. I was in a hurry and it was a gift to myself so I didn't even notice, (or take it out of the bag) until today. I take it back to the store and explain the mixup, and the employees in the Customer Service department seemed weary and nonchalant about this huge error. One casually calls back to the electronics department to see if there was an iPad 2 in stock. Meanwhile, a 2nd female employee takes my receipt and decides that she's going to walk back to electronics and check on things personally. She stays gone for about 10 minutes, walks back to the cust svc area w/my receipt still in hand and than goes back for another 10-15 minutes. I decide to go back and see whats going on (I was simply going to ask if I could go to another WalMart if the iPad was not in stock), and she's lounging against the counter casually talking to (an obviously busy) electronics employee. I ask her what's happening and she barely looks at me, stating that she's trying to find out if they have an iPad, and tosses out that "its busy". Turns out they DO have the device, but what happens next is pretty amazing, even for our neighborhood. She gets the iPad in her hand turns around without a word to me and heads BACK up to the Customer Service area along with the Merchandise supervisor and they are chatting with each other while, I, the customer (remember me?) trails behind them wondering how I've managed to stay in this store for 40 minutes and how on earth 20 of them were spent finding out if there was an iPad 2 on deck for an exchange. Back in the cust svc area, a couple of managers are consulted and the iPad Mini is taken OUT of the box in front of me, serial numbers are checked and my id and receipt are thoroughly audited, ONLY then does the merchandise supervisor present me with the iPad 2 and says "I apologize". Unreal. I explained to them that they were not doing me any favors and stated that I expected basic courtesy since I'm the one who paid $400 for a device that an employee walks through the store with, thoroughly ignoring me like I'm a pesky fly or necessary evil she has to deal with. Bottom line: These employees need to be trained in common, basic, customer service. Just because Walmart is large, and successful, does not excuse this kind of behavior... I'm offended and wish I could boycott the establishment. Our area is so underserved though I won't be able to avoid going unless I want to drive longer distances to patronize others. read more

This has got to be the WORSE Walmart in America. Too many young employees who really don't care about customer service at all, although they are in a customer service business. Try going to the deli counter on a Saturday (a peak shopping day.) One person working, although there may be a line a mile long waiting for service. You can see in the back thru the window at least 5-6 other employees laughing and talking. They will even look and see the line of customers, yet no one comes out to assist. This place is a customer service nightmare!!! The floor managers are no better. Straight attitudes. Avoid this place at all costs! read more

Do NOT buy any groceries from here!!! They have expired items on the shelves!!!! Check the expiration dates! read more

There are so many things that should be complained about at this store but the most concerning to me is the lack of mask wearing by employees as well as managers. I went to the store today and needed the help of a store employee. Her mask was under her chin. I asked her if she was supposed to have her mask over her mouth and nose.... she replied " we all gone die anyway " She never pulled her mask up and continued to shout instructions to move the self checkout line along...Tameka is the associates name. After, I was done bagging my groceries I went to locate a manager to express my concern and my discuss of Tameka's attitude/lack of respect of the mask mandate rule due to A pandemic, I noticed that the managers were also wearing the mask under their chins or off their nose. This is not my first time seeing employees improperly wearing the mask. I am so over it . Shoppers take the mask off while in the store and nothing is said to remind shoppers to keep their mask on. The managers in this store are not setting positive leadership examples. It's not shocking that the employees are mask relaxed. Upper management really needs to step in and make sure the store's managers and employees practice the mandatory mask rule that's in place to protect everyone. read more

I want young people to do better that work here. Take your job serious. I went to return an item at customer service. I saw meats setting on the count and not being put back in a hurry for freshness. It was 4 your ladies that was working at that time. They were standing and chatting instead of putting this meat back to keep it fresh. I like this store on Dotty Road, but some of those workers do not take their jobs seriously. read more

Terrible system. Do not come to this store. There is a lot of people that don't care at Walmart But not all of them. I wanna say that DAVIDA in ( pick up here ) was very helpful she was reasonable and she was super nice. I requested the help of a manager but they never arrived despite that they were called several times from the site and from the operator. They never arrived. How is that possible. If it was for DAVIDA I would've given 5 star but I can't because it was Walmart's fault. read more

Absolutely horrible. Second time I have ordered site to store. Second time they have failed to process my order in a timely manner. Why on earth does it take 8+ hours to process my order for me to pick it up. I don't particularly care to drive over there at night, alone, to get something that someone who didn't want to do their job, failed to do in a reasonable amount of time. No one is ever there to man that department. I call and am on hold for anywhere between 30-45 minutes waiting for someone to pick up. Absolutely ridiculous. Not professional. Too many "I just need a job to keep my hair done as gas up my Monte Carlo" type of employees and not enough "I need a job to gain worldly skills" type of employees. read more

Great store..good customer service and always clean . Best in Chicago. I was shopping there plenty of times associates are always willing to help and welcome. And great leadership team. read more

Walmart Supercenter - Grocery Near Me - Chicago, Illinois

Do not walk but RUN away from this store and this area. Needing to pick up a few things in a hurry, I yelp searched to find a store near the restaurant I'd just left. Stuck in terrible traffic and snow, this Walmart was closest to the nearest exit. OH MY, I was in for a shock and couldn't get out fast enough. Inside the store was pandemonium. There was a shopping bag shortage, children were being cursed, products were out of stock, and they didn't carry many items. I won't ever stop here again. read more

Sad to see a Walmart with this kind of customer service. I saw an cashier on a cell phone while checking a customer was checking out. Almost hard to believe. read more

I absolutely hate this store. From the minute you walk in the door it is so very apparent that the employees do not care at all about what they are doing. Whoever is ordering to stock the shelves, does not care, the pricing department does not care, and the manager sure as hell does not care. Everyone is there just to clock in, get a paycheck and roll right on back out the door. Messy, understocked store. read more

So I picked up an 8 inch round double layer birthday cake today, which they put in a flat box instead of a round container. You could barely recognize the word Birthday and the rest of the writing was just sloppily written in general. Customer service agreed and offered the standard 10 percent off. I get home an there appears to be a piece of hair/weave on the cake. Matched the bakery persons burgundy "hair". This will be my last time getting a cake from this Walmart!! read more

Unprofessional & rude cashier at the self checkout. They talk to each other while your trying to ask question about which registered take cash or card. The young lady even slung the bags at me when I ask for them. Then see stated to the other cashiers out loud that she couldn't stand me . First of all i dont know the little troll. They're that rude & unprofessional. When u finally get their attention, they are nasty & rude. I talked to the manager, but nothing has changed. It's a shame that I have to travel to Indiana Wal-Mart to get good respectful good service, when this 109th Doty Road is near my house. Oh well, I guess I'm just going to have to make that trip. Sad that you can't even support your neighborhood Walmart read more

Terrible, TERRIBLE customer service. Associates do not greet customers, rude & often just huddled amongst themselves. I actually heard an employee answer the phone & say "hello" as if he was at home. The associate then replied "yes this is wal mart"; because the caller was obviously taken aback by the employees casual phone etiquette. I am all for hiring within the community but for Gods sake TRAIN YOUR EMPLOYEES. read more

This Walmart sucks just like all the other Walmart's. The fact that we know they suck but keep going to them is just amazing. This is the only store that will sell you week old news paper at full price. If I can I will do my best to avoid Walmart's. The employees are unhappy because they get payed minimum wage. read more

I called to see if a regular game was in stock before driving to the store. A female employee in Electronics kept me on hold for a long time and then another female employee came to the phone asking what I wanted and said she would check the stock. She put me on hold and never came back. I waited and waited for more than 30 minutes. Meanwhile, I called from another phone and asked for the store manager. After waiting 10 minutes Anthanette came to the phone and said she would check. I waited and she never came back. Finally, a young man who said his name is Cordaro (not sure of spelling) picked up the original call and said "it's probably on the floor" I repeated, I want to know for sure before I drive over there as I do not want to drive to the store unless it's in stock. He said wait a minute I will tell you right now. Miraculously, he said, "yes we have it, it's in Toys." Total wait time was 49 minutes! The store manager Anthanette never returned to the phone. I waited for her 28 minutes. read more

Nice big walmart but the workers are not properly trained. A bunch of workers standing outside on smoke break and the girls in the electronic section is confused about how to handle customers. I will go back but please train the employees a little better. read more

Went to this Walmart because we had a 9 hour trip ahead of us. We needed something out of a locked area and went through 3 different employees to get someone to unlock it. We got put off three times by three different people and everyone seemed like they either didn't want to be there or went out of there way to avoid helping customers. We left empty handed because nobody would help us. This is the worst experience I've ever had at Walmart. read more