Neat clean and well stocked. Lots of parking and the cashiers here are always very helpful and friendly. Quick lines move fast. I stopped in to purchase risers for my bed. I'm so happy they had them. Great quality and good price. I like this Walmart compared to the other one . Lots of items were in clearance and the associates in the sales floor are very helpful. Thanks good customer service, value. Produce (so one is always filling when I arrive. bakery and deli always have people able to assist. Again I recommend this location. Mornings are definitely a great time to shop. read more

Large parking lot nice people. Clean store and good variety. Definitely recommended. Make sure to keep receipts if returns are needed read more

Walmart Supercenter - Department Stores Near Me - Lakewood, Washington

Today I want to share that Walmart + delivery and shipping is a game changer. I wanted to update on this to all Yelpers. I know in store experience is more hands on and you are more in control of your shopping experience. I get this very much. But in a virtual world which I live in mostly now since the pandemic. I live in a bubble so in my mind if it is crowded I will keep my distance or put on my masks. To me getting groceries online helps me a great deal and this method has helped me not to forget important items. I normally carry a list when I do shop in a store but if it is crowded, I get terribly distracted and anxiety sets in. So that list becomes less important and I am trying to get out of that store fast . As you read any of my reviews about my in-store experience, you will find that I put strict time limits. If time is up, time to leave the store. Well Walmart+ delivery subscription gives me such ease to shop in the comfort of my home. And we either sign for order or we are given a one time passcode to show driver. This helps to make sure you are getting your correct orders. However, this only works if the shopper that is assigned is making sure everything on your list is available and provides substitutions when necessary. With an additional charge you can get order quicker and talk to shopper in app. But I only use this if we need an item right away. But I set my schedule around the 2hour time window so I can be present for all deliveries. I think about of people a lot who can benefit is our senior citizens and adults who do not drive. And I think about new stay at home moms or moms who are in last stages of pregnancy. This is awesome to have this service and it is worth every dime. It is actually cheaper than taking an Uber to the store and getting picked up. I know for certain Uber rides can get expensive if used as often as I need to shop. So Walmart+ is the cheapest option to go if you are no longer able to drive. And hauling groceries on a bus is very difficult to do. read more

Walmart Supercenter - This is my Walmart+ delivery. It is my grocery day. I shop there virtually . - Department Stores Near Me - Lakewood, Washington

I always shop at this Walmart for household stuff, food and other things I need. I bought two bikes at a very good price and also a truck hitch bike holder. Very affordable and friendly staff. Great selection on all items usually. read more

Walmart Supercenter - Department Stores Near Me - Lakewood, Washington

They lock everything up and then the managers with keys go home. So no one can buy locked up items? That is f**king stupid! read more

Walmart Supercenter - You have gone down hill fast!! Damn shame!! - Department Stores Near Me - Lakewood, Washington

On the positive side, the vegetables and fruit were fresh and cost a bit less than Safeway. I go to this Walmart once a month, primarily to get the small bags of kitty litter which don't have chemicals. It's much more unpleasasnt since they took out the self-checkout. I went early to avoid the incredibly long lines. One of the employees walked in front of me when I was pushing my cart as though I were invisible which was very rude. It would have been easy to step around me without impeding my way. The clerk who checked me out at 8:00 was very friendly to the middle-aged minority male in front of me but was very rude to me, perhaps because I'm a White senior woman. I spoke to her several times and she totally ignored me. She was speaking softly and I had to ask her several times what she said and each time she snapped at me. Finally, I asked her if she were having a bad day because she was so unpleasant and she accused me of insulting her. I worked with the public for decades. It's just as easy to be pleasant. read more

I visited Walmart today with my wife and our two young children. As we were walking toward a checkout lane, a cashier suddenly yelled at us, saying his lane was closed. I must not have heard him the first time, but the second time he raised his voice so loudly that everyone around us turned to look. It was humiliating, and it actually scared my son. I calmly asked him not to yell at me, but instead of acknowledging it or offering an apology, he just rolled his eyes. When I asked to speak to a manager, he told me he was the manager. Only after I pressed again did he point to another employee--who was apparently the actual manager. Rather than trying to de-escalate the situation, this cashier continued to be confrontational, saying "Yeah, let's go talk to the manager," and kept rolling his eyes with an attitude the entire time. I was shocked that someone representing the store would act this way in front of customers--especially with children present. His name was Rafael, and I truly hope this incident is addressed by store leadership. I don't go out of my way to write negative reviews, but no customer should be treated like this. A simple, respectful conversation could have avoided all of this. read more

I don't know who the young lady that just helped me during her lunch or before her lunch. Or what have you the manager? Out, f****** standing work out. F****** standing. I cannot emphasize that she went above and beyond for a gristled, old veteran with an attitude. She went above and beyond for me. And this veteran is very appreciative. She went, she went back in. Try to find a receipt for me that I couldn't find out. I gave her the wrong date and we double checked. I gave her the right date. She found a receipt. She got me my refund. If not, I would have had a $25 gift card. Refund. Which I wasn't about to do the item altogether was 205, so she saved me a headache of having to resell it. I told her I owe her lunch. She said, no again today, June 28 at around 11:15. I didn't catch her name, but she was the supervisor on duty. The manager, excuse me. Short, all the way at the customer service area. I don't know who she is. I should ask the name, but I want to tell you. She went above and beyond, she didn't have to. And I'm very appreciative. She told me I have to go to lunch in 10 minutes and I did give her attitude sort of like wasn't finding someone else. Or let me speak to your manager then? And she was the manager, l o l. Either way, though, 9 times out of 10, everything goes smoothly at Walmart. This one, in particular, the one by the 16 freeway, not so much, and it's ghetto. His hell over there, but on Bridgeport, again, I haven't had a problem there that I can recall so again. Thank you very much for the manager. They help me and I hope you said get yourself promoted.Somebody give her a raise. read more

Not too shabby! Lines can be long, but the wait in line isn't too terrible. The selection is great and prices are perfect for babes on a budget. If you're into treasure-hunting this Walmart is great as there's usually goodies I find here that I wasn't thinking was on my "shopping list" and is a gem of a treasure! I like how this can be a one-stop-shop as they have the groceries and garden and electronics and clothing all in one spot. read more

Ew it's Walmart. Just save yourself some headache and go to a store that cares about you and doesn't send secret shoppers to follow you because you walk near the electronics section. I get this is Tacoma tho so I can't blame them to much, I just wouldn't shop here if I did t have to. Oh and they need to start accepting apple pay or gpay read more

The last few times I've gotten meat from Walmart it hasn't been good. Now I have been doing Walmarts pickup order and I've noticed the meats have been warm and or have a rotting smell. Just picked up an order today and all but maybe one meat is okay. It's almost like the meat was never kept cold. read more

I was In the store eearlier in the day. I was helped by Emma.and Amber. Emma walk me to where I need to be. She was persoalable. Then Amber was awesome She was well informed and let know what steps I need to do. As I was leaving the inflatable wolf. I stop and thought my sister is going kill me. Ran my errand. The whole time contemplating buy or no buy. Then :Buy won. More pros than cons. So I went.back after everything. I went in I was helped by some very friendly and thoughtful clerks and support staff Angelica and Sarah. And Tee was so patient with me showing how to the self check. Walked me step by step. Tee ty I won't remember. Ha ha. Thank you all you arw all so great. I will be back. read more

I am new to the area and have always ordered my groceries online at my previous towns Walmart for either pick-up or delivery. This stores inventory does not match what is available in-store, often. Not only is this beyond frustrating for the customer, it costs the staff unnecessary time shopping for items that are not inventoried/ordered properly. Wildly ineffective and consistently disappointing for such a large and successful business. Sadly, I am taking my business to a different location. read more

Walmart Supercenter - Todays unavailable items. - Department Stores Near Me - Lakewood, Washington

*BEWARE OF PLACING AN ORDER ONLINE FOR PICK UP* I placed my order for pick up the night before and selected a pick up time between 11am and 12pm. I arrived around 11:45 to multiple cars waiting to park in a pick up spot, there are 20 marked spots. Since I had my 3 year old with me and I knew she wouldn't be able to wait that long, I left and came back 4 hours later. By this time, the line had gotten even longer and there were even cars creating their own pick up spots by parking next to the designated pick up spots. I could tell this was going to be at least a couple hours wait so I chatted into the customer service requesting to change my pick up time to another date. They told me I couldn't but I do have 4 days to pick it up so I can go at anytime. The next morning I wake up to a text telling me my order was canceled because I didn't come pick it up. Here's the kicker, everything I bought was food to feed my family for the week and it was my last $150 until payday. Since the order was canceled, the money is still on hold and it will take 10 business days to return to my bank account. I reach out to customer service via chat and explain the situation, after some back and forth with the customer service agent I was forwarded to management. First, he tried to tell me I went to the wrong location which was a lie, I have only ordered from 1 walmart but to humor him, I even checked my digital receipt while i was chatting with him and I did in fact order from the correct location. Then he tried to tell me i had to notify them to let them know i wasnt coming and if i would have done so then i would have had 4 days to pick up the order. When I reminded him that I did try to notify them but they told me I had 4 days to pick up the order and it was all recorded in my previous chats he said it didnt matter and that he was going to resolve the issue. All they were willing to offer was a $15 off any purchase of $25 or more promo code for the inconvenience and told me to contact my bank. Even after I explained this was all the money I had and now I can't feed my family this week because of their mistake which was all documented on their end they were unwilling to do anything for me. I WILL NEVER USE THEIR ONLINE ORDERING SYSTEM AGAIN AND HIGHLY ENCOURAGE OTHERS TO AVOID IT LIKE THE PLAGUE! read more

Never come here past 9pm, they close to early, meaning the aisles are littered with pallets, all self checkout is closed, and have only two check out lines going... Yeah not fun waiting in line for 35 minutes with two items while the security guard picks fighting with the customers :/ read more

I have been waiting by the razor center to get a door Unlocked for over 10 minutes. Associates don't care to help, they seem preoccupied pushing their carts aimlessly down the isles. Only think I came for and it is an ordeal just walking into this store. I wish this item was easier to find. read more

Walmart Supercenter - A looked door! - Department Stores Near Me - Lakewood, Washington

Other reviews cover the issues with this Walmart. It is a pretty dirty store in rough part of town. Helpful Employees are hard to find. Prices and selections same as other locations. Good only if in and out quick as reports of car break ins in lot read more

Rude. I move fast through self check out and I am checking out and moving faster than anyone at the other self checkouts then they freeze my checkout after I scan half my items after waiting in line a long time and they refuse to let me checkout. Pure trash. Management here is crude. This is an awful store and company. read more

The workers were amazing finding my stuff and the line went super fast.a 10/10 amazing! Love it!

This is a huge Walmart, and if you are coming here to get your shopping on, you're at the right place. If you come on a time like Black Friday (in this instance, Black Thursday), be prepared for a rude awakening. I am sharing this review because I was floored by my experience at Walmart this post Thanksgiving shopping day. I came here after dinner on Thanksgiving day (Thursday) at around 8 PM expecting to be able to comfortably get all of my items on my shopping list, to faced with failure and emptiness. Video games, DVDs, all gone, and it wasn't even Friday yet! My fiance was interested in getting a few items like Switch games normally priced at $60 for $38 and didn't even get a chance to see them on the shelves because they were all gone. Be warned! The new Black Friday seriously starts at 5/6PM on Thursday! read more

This Walmart is so ghetto. Never in my life have I ever had to wait 30-45 minutes in line to check out two items. And it's like this EVERYDAY! If you aren't going to allow self checkout open ALL THE REGISTERS. Then even if you do pick up it's never ready in time I waited an hour and a half the other day for pick up! It's ridiculous I will be going out of my way to drive to Olympia or Lacey from here on out read more

I visited Walmart seeking a jump starter and air replacement as a precaution for potential tire issues. I had the pleasure of interacting with Jason from the auto center, who not only demonstrated a deep understanding of the products but also guided me towards options that combined functionality and cost-effectiveness. His insightful advice even extended to the potential drawbacks of certain air sealants, highlighting their impact on tire health and suggesting alternative solutions. Jason's expertise, warm demeanor, and cost-saving recommendations compelled me to express my gratitude through this exceptional review for the outstanding service provided at the auto center. I cant stress this enough, Jason saved me time and money and was ultra friendly and knowledgeable. I will consider from this experience alone coming to this Walmart location for auto services. Awesome dude! read more

Walmart Supercenter - Department Stores Near Me - Lakewood, Washington

Can never find help when you need it. 10000 employees around but can never get help when needed . 10000 employees and the hotwheels ain't never stocked . And whoever is managing this place let's get a little professionalism instituted . All the ghetto kids with the pants down to the ankles is ridiculous to look at when I'm trying to shop for my Chinese goods fam. Stock more hotwheels please read more

I hate Walmart. I avoid it at all cost. When I do have to come here I try to do online order in store pickup. That's not so bad. Unfortunately, yesterday I had to go inside and complete an exchange. Prior to going in, I reviewed their exchange policy online to ensure I didn't need to get a receipt from my coworker. I did not. Awesome! So I go in, find what I need, go to customer service and wait. It's my turn and I tell the woman I need to exchange the helmet for a larger size and I don't have a receipt. She clearly wasn't listening because she asked for my receipt. I repeated that I did not have one and she said she couldn't do a return without a receipt. I repeated that I just wanted to EXCHANGE the smaller helmet for a larger helmet. She repeated herself. I was short for time so I just paid for the helmet I needed and left. When I got home I called the store to speak to a manager. I was transferred 3 times before the individual who answered the phone asked me "what is your problem anyway?" ... So I tell her what had happened when I was in there earlier and she said "I think you need a receipt for an exchange." THINK? So I asked her if they didn't honor what the website says... She repeats that she THINKS I need a receipt. so instead of cussing her out I say, "okie dokie thanks." and she HANGS UP. No apology, no goodbye, just click! So I call the 1800 number and explain both interactions. She offers to call the store for me. She speaks to the asset protection manager and he tells her that he'll talk with staff and to have me come back in before he's off at 530 just in case he needs to come assist. Long story short (I'll spare you the details of the further incompetence that I had to deal with) the exchange was made and I got a super cute Black Panther helmet for one of the kids we adopted for Christmas this year. If you MUST shop Walmart I highly recommend doing so online only. read more

Where do I start, this Walmart is beyond horrible. They have the worst customer service, and the staff are the worst I've ever seen. I waited 45 mins at the jewelry counter to get my daughter earrings that I seen weeks before and they didn't mind opening the locks then. There was an old man that had been there for 45 mins before me and Not one person helped him. A crowd formed there and I tried to get a manager to help us. All the people I found were rude and the manager told me it's closed No I won't help you. They didn't have an explanation on why my daughter couldn't get her favorite earrings. I know it's because they are lazy, and unwilling. The management there is non existent. I want a corporate number. read more

long ahh lines and the larger self checkout is closed ? also the old lady covered in wrinkles was extremely rude to me when i walked in line with too many items(yes my own fault) but no rude attitude was needed a simple gesture or anything else would be appreciated read more

Walmart Supercenter - old bay goldfish - Department Stores Near Me - Lakewood, Washington

Two customer service agents behind counter neither one know what they're doing and continuously laugh as more and more people wait. This store and its CS continues to be a joke! Would never recommend this store to anyone read more

As a disabled person I'm telling other disabled people not to shop here. Not only do they never have enough motorized carts but they have closed down the self checkout on the grocery side, which forces disabled grocery shoppers to have to walk around more and stand in very long lines. I have reported this store to the ADA (American Disabilities Act) for a hostile disability environment as well as to Jesse Jones on Kiro 7. To top it off every time I am in here their online personal shoppers get irritated with my inability to move like everyone else and cuss me under what they think is their breath but due to their earbuds/airpods you can hear them very audibly. This was the only place I could shop due to being on disability. But I'd rather eat less and pay more for my food! I'd give negative stars if I could read more

If I could, I would post a negative star. This place doesn't deserve 1 star. Long, long, longer lines waiting to check out. Only three self checkouts open. Customers checking out more than 15 items. As busy as the store is, there needs to be more checkout aisles open. Maybe management should stop hiding and work the checkout aisles. Walmarts need to stop treating their employees like garbage. Go see how Costco treats their employees and take notes. read more

My wife and I went to Walmart yesterday and I picked out some shorts and a pair of Jeans. They have temporarily closed there fitting rooms. I figured no big deal I would just try them on at home. We went today to return what didn't fit and they are not allowing apparel returns. She said to keep checking back to see when they were. You should be able to either try them on or return them. People can't afford to have money tied up in items they can't use. read more

Going to Walmart can be an overwhelming process for human beings. Yes! It requires a system for some big or little humans who may have meltdowns. I personally keep a list to keep down my own meltdowns. And I try to drive my shopping cart good and look on both sides for those tall "blue shopper carts " taller than me. They give me the right of way or sometimes block me. Hey I need to shop too. So My system is to try to get my shopping done faster!Get up earlier! And get out the store before the crowd comes! Wow can stuff get higher in this store as I look for my items. Well thank God I married a tall man! But he says this stuff is ridiciously high to reach sometimes too. The low prices are now like a scavenger hunt. We joke about who can find the best price on stuff. Today I found hair products on sale and he found sandwiches on sale. After caculating our order, we looked at our shopping experience. It lost a star because of out of reach items and tall carts being in the customer's ways all the time. I used humor but I was serious about those tall blue things , other merchanchise carts blocking other merchanchise. read more

Wonderful employees and a nice store when customers aren't throwing everything everywhere and stealing stuff. It seems like a lot of people don't realize that many of the employees in there are online store shoppers and do not need to help customers or jump through millions of hoops just to satisfy one customer. Employees with carts to take online orders have the main objective of fulfilling online orders on time, not you! These people work long hours and it seems like customers are the rudest and feel entitled to run them to the ground, and are doing their absolute best as HUMANS and employees to do their job and get paid. read more

I tried to contact them to find out why my delivery did not show up on the day promised. No one would ever answer the phones not even the managers. I called corporate and they did not even know how to track my freight. One I could not even understand and I asked her to slow down soo I could understand her but she would not. I have never like Walmart but now after this I will NEVER EVER shop Walmart!!! read more

Placed an order for delivery from this walmart, received a text saying it would be late. After waiting 2 hrs. past the delivery time received a text saying to check my email it was not getting delivered. The email said the driver tried to deliver but couldn't. I have been sitting here looking out the window and NO ONE tried to deliver. I called the store and asked to speak to the mgr. The store operator connected me with Brad who wouldn't let me finish my sentence and transferred me to the pick-up delivery line. Anyone who uses this Walmart knows that the pick-up delivery line NEVER answers. I tried to call back but Brad wouldn't answer this time. I called Walmart customer service, I could barely understand the guy (in India or Pakistan) he would not try to contact the store and told me to call the store and re-order. the customer service from the store and from corporate is for shit. This is the worst run walmart in the Puget Sound area. I have never had anything but problems with this store. When I do a grocery pick-up I always drive the extra 15 miles to Spanaway, unfortunately they do not deliver to my neighborhood. read more

If I could give 0 stars I would. Order placed at 11:11 AM today. Delivery 5pm to 7pm. Order didn't show up. Got a text saying Order is delayed up to 2 hours. Charlotte from customer service said driver was secured. It's now 9: 23pm and just talked to another person from customer service. He said the driver got to the store and then suddenly called off for medical emergency. (This seems to be a popular excuse for drivers as they are lazy and we have gotten that excuse about 4 times) Now they say tomorrow am the Order will be delivered. I asked about the refrigerated and frozen items as they can't be sitting out. I told them I wanted those items repacked from the refer and freezer section. They can't guarantee that can you believe it? So they offer to return the fee and 15.00. That does not equal compensation at all. So many delivery problems with this store. I will now start doing all my shopping with Fred Meyer and Safeway. Don't trust Walmart for grocery delivery. read more

I'd give negative stars if it was possible. Cheap store management seems to be more worried about their bonuses than actually staffing properly. What do I mean by this? I had just entered the store 25 minutes ago, saw two cashier lanes open, and at least 90 people line up nearly reaching the freezer aisle. I guess they close self checkout early now? My experience tonight seems to be my experience every time(about 1-2 times every two months) I come in passed 10pm. Turned right around and said f**k it. Drove 12 minutes to target. Wish everyone would boycott the cancer that is this store. read more

I Called customer service they told me if the chicken package that I was going to return was un open they would do an exchange because the chicken was rotting which it wasn't open (I had just bought it two days prior) I come in and they were going to do the exchange then the so call "store manager" says that They can't do anything without a receipt after I told her what register I used and what type of payment and what time I purchased. Then she proceeded to tell me I had attitude... very unprofessional because me personally don't think I was in the wrong nor do I think I had attitude that's just how I talk. Don't come to this Walmart. read more

Walmart Supercenter - The "store manager" - Department Stores Near Me - Lakewood, Washington

This review is for their Autocenter. I got here an hour before they closed on Tuesday, the person working there told me they didn't have any slots available, but that I could come back the next morning at 7am. Come Wednesday morning, I arrived at 7 am but there are 7 cars in line. 4 hour wait and I can leave my car and keys there, but there are no appointments! Cost me 2 roundtrips and an hour of my time. I suggest you call ahead of time, and be prepared to wait half a day for anything to get done. read more

It's almost 4:00 pm and ive been in line for 15 min and there are only 3 checkstands open. I understand being short handed but learn to train staff in more than 1 department or have some supervisors jump on a till to keep things moving. I avoid Walmart for this very reason, you see staff all over the place except to check out customers. read more

Lines were ridiculous. Waited over an hour to check out. Cashiers were very talkative. No one had the metal opener for electronics. Was very rude and took there time and didn't care about the customers. read more

Walmart Supercenter - Department Stores Near Me - Lakewood, Washington