I decided to get vision benefits this year with my employer and needed to use it before the year…read morewas up. So I finally went online to find a place I could get an eye exam which led me to Rothbloom Eye Care. I saw that they had availability when I was free and I could easily book my appointment online. After about a 15 minute ride, I pulled into their parking lot which had plenty of available spacing even though it still appeared that they had a lot of customers inside. Once inside, I checked in and was called within a few minutes after my arrival. After that, the proceeds was very efficient. The eye exam ran like a well oiled machine! I'm glad I found this eye care facility and will be back next year for my annual exam.

i cannot recommend this practice enough! I see Dr. Gilliam for my annual exams. Mid year I…read moreexperienced an acute incident and left a message after hours. The front desk too ownership of the issue and got me scheduled immediately. I even got a call from Dr. Gilliam after hours to see how I was feeling post visit. I hope you never have an eye emergency but if you do call Rothbloom/Dr. Gilliam.

I had an appointment with Dr. Rothbloom about two years ago. Initially he seemed pleasant, but over…read morethe course of the visit his manner felt condescending and dismissive. I did not feel listened to or respected, and the overall experience was uncomfortable. During the visit, he suggested bifocal contact lenses. I declined. He then told me that the contact lens prescription he arrived at was "the best he could do" because my eyes were "in between." The contacts were uncomfortable, and I struggled to see clearly both near and far. I remained in that prescription for about a year and a half, assuming the issue was my eyes rather than the fit. Recently, I saw my longtime optometrist, who reviewed that prescription and told me it was not an appropriate fit from the start. He restarted the exam from scratch and fitted me with a completely different type of contact lens. The improvement in comfort and vision was immediate. He also explained that bifocal contacts should not have been suggested to me based on my age and what he observed during the exam, as they were unnecessary. This was one of the most frustrating experiences I've had with an optometrist, and I'm relieved to be back with a provider I trust now that I've moved. I'm sharing this so others feel empowered to seek a second opinion if something doesn't feel right.

Recently needed new glasses/prescription and went to Rothbloom in Smyrna, GA…read more The facility and staff are five stars. The optometrist assigned to me was Dr Karen Shah. He was/is outstanding. His customer service skills and what you should expect and the time he took to make sure my prescription matched and what I needed was/is perfect. Highly recommend. 100% 5 Stars...!!!

I love this office. Talk about fast!! I was in and out in 30 minutes…read more The entire staff is professional and courteous. Highly recommend!

Everything was great from the greeting when I walked in the door, to the initial test, great…read moreinteraction with the doctor and then the assistance I received picking out my new glasses. Overall outstanding service!

They will bill you for a $44 retinal exam which they don't explain until they day of and if you…read morecancel they will charge a $45 less than 24hr cancellation fee.

They now require you to pay a mandatory $44 retinal imaging fee. This should be an optional…read moreservice, not a mandatory requirement. This is a shameless cash grab. I'd recommend finding another optometrist.

I went back and happy I did I was able to resolve the previous issues and we are back on track…read morebeing happy with the Dr and the frames options. The staff is always kind and willing to help

The workers here have always been friendly and helpful. Both Dr Kow and Dr Blum have been great and…read moreanswered all my questions about different contact lenses.

My experience with the vision center is great! The staff is welcoming, when they see you. I won't…read morehesitate to go back ,for eyeglass fittings.

I'm updating my review -…read more A few years back, I brought my niece here to get her very first set of contact lenses. Due to a death in a family, she was not able to make her follow up appointment (she moved back to Louisiana) and this place gave her / us a REALLY hard time about getting a paper Rx for her glasses and contacts even though I paid for at time of visit. It was beyond bizarre. I forgot to write that update because I was busy dealing with funeral arrangements and the aftermath. Recently - I decided it was PAST time to get my annual eye exam ...having missed the last 3 years :-( I checked with My Eye Lab / My EyeLab, Marietta Eye Clinic and Walmart Vision Centers. Check my review for My EyeLab's EW Connector location (awful). As of the writing of the review - $80 for eyeglasses exam $45 additional for contact lenses exam Dr. Aaron Rahn is the only optometrist onsite and he's there 2 - 3 days per week. By the way, I saw some Google reviews where people gave 1 star reviews because the doctor is only there one day a week. I asked about this and it turns out he's not laying home eating bonbons or chilling on the beach when he's not there (like the detractors speculated - lol), he works at other locations when he's not there. My visit was great. Dr. Rahn was EXTREMELY thorough and gave me, hands down, the best, most thorough explanation I'd ever heard with regard to how to understand my eyeglass Rx. The only thing I forgot to ask was what OD and OS mean. I Googled it: Oculus dexter (O.D.) translates to "right eye," while oculus sinister (O.S.) means "left eye." There was little to no wait time and the support staff was fairly friendly. Their selection of eyeglass frame is pretty much what one could expect based on the store size and they had some of the trendy options like Ray Ban, Coach, Sean John, etc. I already have frames that I love (they have glare reduction / blue-light blocking / darken in sun), so if I decide to go with glasses, I would probably only get my lens here and have them put them into my existing frames. If I had to mention anything that might need some tweaking - No one introduced themselves. I found out, by asking, that the young lady at check-in's name was Andrea. I had to ask the name of the doctor, after we'd already been speaking for a few minutes. I had to ask the name of the sales associate that helped me (Kulvir). I think this is just a social norm that seems to be falling to the wayside, but I like to write reviews, so I always want to know the names of the folks I'm talking to. Plus - I like to be able to address people by their names because it seems like the polite thing to do. Overall - I would recommend this place. It didn't put too big of dent in my wallet. The visit was quick and painless and the doctor was phenomenal. Because of my somewhat unique Rx, I have to go back in 7 days for a follow-up (no additional cost), so if anything changes, I'll update my review accordingly.

Professional staff with expert knowledge. This practice came highly recommended and absolutely…read morelived up to the expectation.

Beautiful, clean office and the staff was very helpful and friendly. Dr. Janelle was so thoughtful…read moreand engaging. I found my new favorite optometrist!

Pablo & Joana was great, fast, professional, and did an excellent job. Definitely will come backread more

Pablo, Eric, and Mike all were very helpful throughout the process. They explained discounts and…read morepromotions very thoroughly and helped me find the best pair of glasses that suited me

I visited this establishment today as I had an appointment for my son. There was an issue with…read moreinsurance, so I sat down to give them a call. I also had my 1 y/o toddler with me. While on the phone, my toddler started to throw a tantrum. One of the ladies asked if she could walk my little one around. Though im usually hesitant with others carrying my child, the nice lady gave me a warm presence and I allowed her to walk my baby. Another young lady also helped entertain my baby, as they had to help customers. Actions like this really restore my faith in humanity. Unfortunately, things did not work out with my insurance (nothing on their part), but I will forever be grateful for what those two young ladies did for me.

This is the first review I have ever wrote on anything ever. I have never had a worse experience…read morethan how I have been treated at this establishment. I went for an eye exam on Jan 5 and have still, as of March 13, still not received the glasses I paid for. Throughout the experience they have been very dodgy and deceitful and when I can get them on the phone it's always a different story. There was a "glitch" in the system, "It's just a busy time", "your lenses were done improperly". It's been total incompetence or deflecting blame. And guess what, still no glasses or any recompense other than we can offer you a "goody" bag when they come in. I would prefer customer service with integrity and ....I don't know...the GLASSES I ordered which was the whole point! So frustrated and dismayed.

This place has the absolute worst customer service I've experienced in a long time. Whoever answers…read morethe phone cut me off on every question I had and gave an outrageous inaccurate price or a simple job. I wouldn't recommend this location at all.

They are racist ? I made an appointment and she said I need an especial appoint because I speak…read moreSpanish what makes her think we don't speak English and she didn't provide any other times and just canceled my appointment that I've made a week before han