Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

Infuriatingly, they will not accommodate more than 2 family members on the same day, so I cannot…read morebook my kids all on the same day. They were quite rude about it over the phone, making no exception even when their online booking service showed multiple back-to-back appointments available the very next day. Slow claps for the excellent customer experience! /s

Andrea was wonderful! She helped me with my eye exam and took the time to help me find a frame…read morethat's both stylish and super comfortable. She was patient, knowledgeable, and made the whole experience easy and enjoyable. I really appreciated her attention to detail and friendly attitude. Highly recommend her and the Eye Gallery! Mehran E

I came to order glasses and contacts at this target optical. Chad was very helpful and patient. He…read morehelped pull narrow glasses for me to choose from and suggested ways for me to get the best deal!

I placed an order with Target Optical on September 30th for a pair of Ray-Ban Meta glasses totaling…read moreover $600, choosing in-store pickup at the Perimeter location. According to UPS tracking, the order was delivered to the store on October 10th at 10:56 a.m. and signed for by someone with the last name Patel. When I arrived on October 11th to pick up my glasses, no one in the store could locate them. A staff member named Chad was the only person who truly tried to help--he searched the Optical Department, the receiving area, and even brought in Tasha, a Team Leader from Customer Service. Despite their efforts, my order was nowhere to be found. Another staff member, possibly an assistant manager, confirmed they had checked all deliveries and said no one named Patel even works there. So, if UPS shows the glasses were signed for and no one on staff claims responsibility, the only reasonable conclusion is that my $600 glasses were stolen after delivery. I asked for a refund, and was directed back to the Optical Department. That's when things went from bad to unbelievable. Jasmine, the employee there, refused to contact Target Optical's online or corporate support to help resolve the issue--she simply told me I'd have to wait until Monday. When I calmly asked her to make an effort to reach someone who could assist, she refused. Then, instead of offering any customer service, she called Security and had me removed from the store. I was escorted out for doing nothing more than asking for help with a missing $600 order that was confirmed delivered. The security guard even admitted, "You're being asked to leave just because they asked you to leave." Meanwhile, Chad confirmed I had done absolutely nothing wrong. The lack of accountability here is astounding. My order didn't just "go missing"--it was clearly delivered, signed for, and disappeared under Target's watch. Chad and Tasha deserve credit for trying to do the right thing, but the rest of the experience was a disgrace. Target Optical and Target's Perimeter management need to investigate how an expensive order could be delivered, signed for, and never reach the customer--and why a paying customer was treated so poorly when asking for help.

Dr. Patel and staff was wonderful!!! Have had problems with the clarity and sharpness of my…read morecontact lenses and Dr. Patel worked her magic and I have not seen this well in years...Very good experience!!!!

Many thoughts so I will summarize:…read more PRIMARILY: DO NOT USE THIS PRACTICE!!! The doctors may be good but everything else is a train wreck. At the suggestion of the doctor's surgical coordinator I changed my health insurance, not an easy process, to allow "In Network" care. After a few visits preparing for Cataract surgery I was told I needed a referral from a PCP. Yes, that is common but I discussed with the same surgical coordinator and then it became an issue. More exams...eye measurements, pre op, paperwork, upgraded laser payment, etc...and I had a PCP provide a referral. The original surgery date had been rescheduled due to the insurance issue partly to blame on the surgical coordinator. After confirming a final appointment with the practice prior to surgery the surgical coordinator informed me by phone, the day before, that all that was necessary was to resign the paperwork. On the day of the appointment I arrived at the designated appointment time, checked in, and waited to be called. Thirty five minutes later I asked the front desk the status. At that point they physically took my chart to "the back" to see what was happening. Another ten minutes passed and I asked again as to the status of my appointment to sign papers. A tech arrived and the first words were "Can we reschedule for four days in the future". The surgery was scheduled for nine days from the that day. I informed her that I would be out of town until the day before surgery. I asked to speak to the Practice Manager. I was summoned to her office and asked her what was happening with my appointment. She stated she did not know. I asked how she could not know after four staff members had been involved. She had no explanation. I CANNOT trust my vision to a doctor's practice that does "NOT KNOW WHAT IS HAPPENING". Concerned, I immediately asked to cancel the procedure after five visits requiring approximately four hours of my in office time not to mention commute time, insurance time, and waiting time. When I requested a refund of the $2100.00 that I prepaid for the upgraded laser for the procedure. The Practice Manager stated it was not available. I left the office. When I reached my vehicle the surgical coordinator called and asked for me to return. The surgical coordinator claimed the issue that day was due to insurance. Everything was in order per the phone call surgical coordinator the prior day explicitly confirming all insurance was filed, confirming coverage, and stated that signing updated information was all that was needed. I informed the surgical coordinator that I cannot trust the doctor's practice given the MANY issues. Procedure cancelled. DO NOT USE THIS PRACTICE!!!

I have nothing but great service and care here. I have had multiple eye issues this year and the…read morestaff and doctors have taken really good care of me. I highly recommend. I have seen Dr. Easley and Dr. Desai. Both have been wonderful!

Unbelievable!! Poor service! I just walked out. I've waited approximately 2 months for an eye…read moreappointment. I'm harassed by text messages making sure I'm keeping my appointment to only arrive and find I have to wait 2 1/2 hours to be seen. Use your text messaging system to alert your "potential " clients so WE can make an informed decision. I then request a new date. Instead of finding a way to satisfy a "potential " clue for your issues, I'm told nothing through October; which is where I stopped the assistant and walked out. I came to have an eye checked for an active nerve. Not to spend the day with you guys.

I don't go to the eye doctor often because I have 20/20 vision but came here for a routine vision…read moretest for my healthy living discount from work. Dr Ortiz was really nice and professional. The office is vibey and chill. I ended up getting prescription blue blockers to help reduce strain on my eyes from working at the computer for 8 hours per day. I highly recommend this place and will be back for my routine screening.

After moving from midtown I was driving nearly 30 minutes to my old eye doctor and was so excited…read morewhen this place opened. It's so close to me now, and it's a great addition to the Westside area. I came here for the first time and had a wonderful experience. Dr. Ortiz is very sweet and helpful, and everything from the appointment to ordering contacts was seamless.

So I went to LensCrafters in the mall and had no issues, everything was good. The service was good…read more The options were good. And with my insurance to price was good too LOL. It's in the mall so you're going to have to fine parking. Most of it's free outside the mall. The store itself when you walk in is very clean and I usually get greeted every time I walk in the door immediately. The process was simple, picked out some glasses, set up an appointment, and they had my glasses done a week later. Pretty straightforward, no complaints at all!

I always have a great experience during my yearly eye exam with Atlanta Eye Group & Lens Crafters…read more I use to see Dr. Jones until she had a baby & relocated to another location then I started seeing Dr. B Patel who's been nothing but amazing. I look forward to my appointments with Dr. B Patel because he is so friendly, educational & extremely funny. He truly loves what he does and cares for his patients eyes. Dr. B Patel is very honest & only recommends what is necessary which is not always the case in other medical practices. During my appointment today I interacted with Teddy, Clay & Ramone who all welcomed me with a smile & positive experience. Teddy did all my exams before I saw the doctor & she explained each exam before performing them. I appreciated that she cleaned all of the machines in front of me as you can never guarantee if they were cleaned after the last patient. My interaction with Clay was quick & easy and he introduced me to Ramone the Sales Associate to assist me in the purchasing glasses portion. Ramone was very helpful in helping me decide which glasses to get and explained the benefits of each add on option. This location has a great group of providers and associates and I highly recommend them for all your eyes needs.

I use to use an eye care provider who for no explainable reason closed its doors and it forces me…read moreto find a new Eye care provider. I began searching for a private eye care (not a chain) that was close to my house and worried that I wouldn't be able to find one I liked. My search has now ended. This office has a friendly and professional staff, thorough exams with providers that listen and answer all of your questions. If you need an eye doctor that you can have pure confidence in this is your place.

I went to DHEC to purchase my first pair of progressive glasses. The staff that helped were…read morewonderful and helped me to pick out frames. However, the 7 day return policy is not flexible enough. When it comes to progressives, you need a few days to adjust to them. If there's a problem, one needs time to return to the store, find out that the prescription might be wrong, reschedule another ophthalmologist appt, and then return again with a new prescription. For people who work, it is not possible to miss so much work--or get another doctor's appointment so quickly--and return to fix the glasses. I spent a few hundred dollars for unwearable glasses because I work full-time and could not get back into the store with a new prescription within 7 days. I had to wait another year before I could address this due to insurance coverage. I recommend DHEC for standard glasses and the outstanding staff, but if you need progressives that might need some adjustments over time, you might want to consider a place with a more lenient policy.

Are you kidding!!! I'm from NJ taking care of family while…read moremy Daughter in Law is deployed and son is at National Guard. The stem of my glasses broke off and I lost it. These are the glasses I use to drive with. After telling my story to the receptionist, she was able to have them repaired with only an hour wait. She was pleasant, kind and professional. The great service from "the man behind the curtain", and the wonderful receptionist certainly made my day...xo The cost was very reasonable.

Great experience here. After two optimal shops told me they couldn't fix my glasses, this shop came…read morethrough! Good customer service and turnaround was only an hour. I'll be back for sure