The receptionist was very professional and helpful. The nurse was very professional and attentive…read moreto my needs. Dr Spencer offered no real help and rushed through my exam . In between having my eyes dilated and the actual exam I was asked to sit in the reception area for 30 minutes which ended up being well over an hour and a half. I honestly believe she left the facility and came back because there were no other eye patients there . I spent the entire day waiting at this office. She offered no apology and was not knowledgeable about the results and was sarcastic at one point . She gave very little info about my exam . I will never return to this facility and I have no confidence in her ability as a healthcare professional. Go to The Eye Guys for professional help with your eyes. They are actual medical doctors and the wait time is better. My visit to specs was a complete waste of time and money .

I went in for an eye exam for glasses and they were thorough with the exam. The customer service is…read morethe best that I have seen in the Augusta area for all businesses. Try them out and you will not be disappointed.

I had an urgent appointment for vision loss due to an ambush assault and I was 12 min late getting…read morea Lyft and they refused me and said they'll reschedule for next week! What business does that?please guys start reading reviews as I say the Staff is young and no one knows What their doing causing liability issues on this place! I Would not be Surprised if they're Sued and they are lacking professional Skills

The entire experience was professional and I was treated with dignity. I have had great experiences…read morewith Dr. Platt and Dr. Broome. There staff answered all of my questions and addressed concerns that I would have been unaware of since I have not visited an eye doctor much. The facility was clean and organized. I am extremely satisfied.

Got a fast scheduled appointment for a hearing checkup. Small business with warm, welcoming staff…read more Very clean office, everything explained and the test results were right there instantly. Here's the best part. My hearing loss wasn't severe so the Doctor told me he would NOT recommend hearing aids at this time! Very straight forward and honest. While I didn't need eyeglasses, I would definitely consider Morris over the giant corporations. I think the quality of service and friendliness is well worth it.

From the owner: Morris Opticians & Hearing Aid Center is dedicated to earning your business. We offer the most…read morecompetitive prices on name brand hearing aid and optical merchandise. Our trained/board certified staff is willing and able to handle your needs. The goal was to create a family atmosphere in which to sell fine eye wear and quality hearing instruments. We wanted patrons to have personal service in a relaxed setting in which to discuss the best solution for their eye wear or their hearing needs. That goal has never changed. Morris Opticians & Hearing Aid Center board certified professionals want to extend that courtesy to all who come in for service. We allow our customers to fulfill their optical needs in a trendy and welcoming environment without compromising on standards and professionalism. We believe it is all about the latest trend and technology but also about quality eye care and hearing aid...

I love this place. Have been going there for my eyecare needs for several years, both for eye exams…read moreand for eyeglasses / contacts. They've always been super helpful, easy to work with, as well as great when it comes to warranty work. Love the doctor on duty - he's performed every exam I've had and is not only very professional but also knowledgeable and willing to answer any questions you may have. Occasionally this store may be super busy, but when someone greets you to let you know you'll be taken care of next or that there is someone in front of you, you know they will get to you as soon as they are through with the customer ahead of you. Highly recommend this store and its employees!

Professional and courteous I was in and out with my exam. Very little wait time. And though I…read moredidn't purchase glasses from them because I had 2 pair already in mind they were still helpful in places to look for my particular style.

Dr. Marks is a GREAT Eye Dr.; have been going to him for years. He did my cataract surgery some…read moreyears ago and it was VERY EASY! Office staff is also wonderful, nice waiting room.

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her…read moreprofessionally & recommend all my friends & family to go to her.

Eye exam for my son and I went great!! Very great eye care place to go if you value personable…read moreservice, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!!

I walked into Eyemart express today to purchase glasses, I have used this company for years. On…read moretoday I was not acknowledged nor greeted when I approached the service desk. There was two employees speaking amongst themselves maybe about what was on the computer screen. However, they did not look up to greet me and another employee come over after six minutes of being there. This particular employee offered me to look around for frames. Yet, she began to assist someone who walked in after me. I find this to be completely unacceptable as well as inappropriate. I walked away without service not acknowledging that I was leaving the building. I will not patronize a company with poor customer service.

On day 30 of the supposed 10 day delivery date on my glasses. was told everything from equipment…read moremalfunction to failed quality inspection before I asked for a refund from a smug manager.

The eye doctor and staff were excellent! They accepted my insurance as an in-network provider…read more Donna was extremely helpful with placing my new glasses order. The office is clean, neat, and has a large selection of stylist glasses for shopping. After placing my glasses order, however the customer service dissipated. My glasses were late. The time required for production was predicted at a week and a half. It has been over two weeks and the order still reflects as "in process." When I call the office, I am either placed on an indefinite hold exceeding 15 minutes and no one returns to the call. Or, I am sent directly to voicemail and the call is not returned. If the only means to receive a status update is to physically visit the office, this is unacceptable.

I scheduled an appointment and when I showed up, they said my appointment was canceled because I…read moredidn't confirm it. I never received a text an email or a phone call to confirm so not sure how they wanted me to do that. I had even filled out all the paperwork online in advance of my appointment. Now I have to reschedule in two weeks. I took off work for this. I moved my calendar around from this. They were nonchalant they were not apologetic, they did not offera solution. Overall terrible service. The people there suck.

Outstanding service by Dr. Maller and all the staff here. I am always greeted warmly and they…read morehandle check-in efficiently. The initial exam is thorough. Since I had been referred for cataract surgery in 2024, they had to scan my glasses because my prescription dramatically changed after the surgery. Dr. Maller always does a thorough exam. He takes time to explain each process. As he checks my vision, he provides enough time for me to look at the changes to select the ones that are best. I come away with an excellent prescription. Angela was awesome in helping select new frames. She asked about what I liked and gathered a good selection. She advised on how each one looked and I picked some that fit well AND look good. Highly recommend MyEyeDr in Evans. The staff treat everyone like family and they ensure you have the best eye care experience every time!

This establishment used to be run by a local optometrist and was bought out by MyEye. Since the…read morebusiness change everything aside from a phone call has a price tag. I got to watch an older family member lose a contact, call them, and promptly get upset when he was told at 70 that he needed to come pay them a visit to see if anything had changed. It was "for him", and then when he asked when he could come by was told the nearest opening was two months away, and he should evidently run around blind until then. That really sounds like they care. Not to mention when he got upset at hearing that, the lady on the phone literally laughed at him. This place is a scam. Get your prescription from someplace cheap, then order your contacts or glasses online and save yourself the headache of dealing with this dishonest business.