I had an amazing experience with the people up at Stanton optical. They're very kind and everybody…read morehad a smile on her face. They took care of my problem right away, and I was very pleased. I would highly recommend them to anybody plus they have the latest styles that are super cool.

Not happy with the quality of the product here. Price should be an indicator. However, most…read morepeople seem satisfied as their volume would indicate.Used them last year and it was just ok. This time my eyes improved over the last year yet I cant see as good so eye exam must be wrong. I need progressive lenses and these just don't work. They are cheap plastic even though I upgraded the lenses. They constantly stay smeared and never become clean and clear. Glare is horrible. I was rushed into picking a second pair of frames that are metal and really cheap and ugly. They rattle. Neither pair perform as they should. I believe prescription is wrong. Buyers should look elsewhere. So sad....

Incredible service!! Greg and his wife truly go above and beyond. Treated me like family on the…read morephone before I even went to my visit.

Greg is friendly and engaging. He is quick to thoroughly explain exactly what he sees and does. I…read morerecommend him without hesitation

I love this place. Have been going there for my eyecare needs for several years, both for eye exams…read moreand for eyeglasses / contacts. They've always been super helpful, easy to work with, as well as great when it comes to warranty work. Love the doctor on duty - he's performed every exam I've had and is not only very professional but also knowledgeable and willing to answer any questions you may have. Occasionally this store may be super busy, but when someone greets you to let you know you'll be taken care of next or that there is someone in front of you, you know they will get to you as soon as they are through with the customer ahead of you. Highly recommend this store and its employees!

Professional and courteous I was in and out with my exam. Very little wait time. And though I…read moredidn't purchase glasses from them because I had 2 pair already in mind they were still helpful in places to look for my particular style.

I had an urgent appointment for vision loss due to an ambush assault and I was 12 min late getting…read morea Lyft and they refused me and said they'll reschedule for next week! What business does that?please guys start reading reviews as I say the Staff is young and no one knows What their doing causing liability issues on this place! I Would not be Surprised if they're Sued and they are lacking professional Skills

The entire experience was professional and I was treated with dignity. I have had great experiences…read morewith Dr. Platt and Dr. Broome. There staff answered all of my questions and addressed concerns that I would have been unaware of since I have not visited an eye doctor much. The facility was clean and organized. I am extremely satisfied.

Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her…read moreprofessionally & recommend all my friends & family to go to her.

Eye exam for my son and I went great!! Very great eye care place to go if you value personable…read moreservice, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!!

I am extremely disappointed with the customer service at Eye Care by Design. They have been…read morecompletely unprofessional and have not kept a single promise regarding deadlines. It has now been over three weeks, and my husband still has not received his glasses or his contact lenses. Every time we call, we get a different excuse and no real answers. There is no urgency, no accountability, and no follow-through. We trusted them with our eye care needs, but this experience has been nothing but frustrating. I would not recommend this place to anyone until they seriously improve their communication and reliability.

Went in for a eye exam and all of the employees are very nice, but after my eye exam I was told my…read moreinsurance would get me 6 months worth of the new weekly's that they told me I should use. I normally use 1800 contacts because eyecarebydesign is always so expensive, but with this price I thought why not. After a month and a half, they finally came in. Only three months worth of contacts were given to me. So I called and told them, this is when they tried to convince me that 12 weekly contacts is 6 months worth. After I finally got them to agree that it's only three months, they said they must have misspoke telling me 6 months and that I can only get three. This isn't even going into the fact that the weekly's that they put me in can't last more than a day before non stop sticking to my eyes. It's a shame because when I was a kid I remember this place being so nice.

Excellent eye care. I did not feel rushed at all throughout my exam. The eye doctor even…read morediscovered an issue with my eyes caused by my diabetes. They really seem to care about their patients. They even followed up with me to make sure I went on to receive the specialist care that they recommended. I definitely recommend this location for eye exams and glasses.

Great Physician Front Desk has always been rude and not…read moretrained well, the waiting room need a deep clean and organized. I have never seen such disorganization in a drs office. Always a hour wait! We are going somewhere more efficient.

The receptionist was very professional and helpful. The nurse was very professional and attentive…read moreto my needs. Dr Spencer offered no real help and rushed through my exam . In between having my eyes dilated and the actual exam I was asked to sit in the reception area for 30 minutes which ended up being well over an hour and a half. I honestly believe she left the facility and came back because there were no other eye patients there . I spent the entire day waiting at this office. She offered no apology and was not knowledgeable about the results and was sarcastic at one point . She gave very little info about my exam . I will never return to this facility and I have no confidence in her ability as a healthcare professional. Go to The Eye Guys for professional help with your eyes. They are actual medical doctors and the wait time is better. My visit to specs was a complete waste of time and money .

I went in for an eye exam for glasses and they were thorough with the exam. The customer service is…read morethe best that I have seen in the Augusta area for all businesses. Try them out and you will not be disappointed.

The eye doctor and staff were excellent! They accepted my insurance as an in-network provider…read more Donna was extremely helpful with placing my new glasses order. The office is clean, neat, and has a large selection of stylist glasses for shopping. After placing my glasses order, however the customer service dissipated. My glasses were late. The time required for production was predicted at a week and a half. It has been over two weeks and the order still reflects as "in process." When I call the office, I am either placed on an indefinite hold exceeding 15 minutes and no one returns to the call. Or, I am sent directly to voicemail and the call is not returned. If the only means to receive a status update is to physically visit the office, this is unacceptable.

I scheduled an appointment and when I showed up, they said my appointment was canceled because I…read moredidn't confirm it. I never received a text an email or a phone call to confirm so not sure how they wanted me to do that. I had even filled out all the paperwork online in advance of my appointment. Now I have to reschedule in two weeks. I took off work for this. I moved my calendar around from this. They were nonchalant they were not apologetic, they did not offera solution. Overall terrible service. The people there suck.

This was my husband and I's first time here today. I must admit we have previously went to those…read morebigger places for glasses and contacts, but do to reasons to switch we thought we would try a smaller type of optometrist. Initially we were not as impressed, but as we went through our exams and time with Dr Blackstock and his technicians, we were more impressed. Precise and to the point. They do not try to up sell you something you may not need. I was not sure if they would have a lot of glasses like bigger stores, but they have plenty and just the same top styles you see elsewhere. So do not let the smaller building fool you! This is a great family place for all your "eye" needs. My husband and I felt this was the first time an Eye Dr really cared about us as patients and not just as money coming in.

Dr. Blackstock has been my eye doctor for two years now. He was the only doctor out of several…read morethat was able to diagnose a pesky eye infection, and that made me an instant fan. His staff is extremely friendly and helpful, and Dr. Blackstock himself is gentle, soft-spoken, and cares about his patients. One thing I have to share: I recently visited his office for an eye exam, thinking I might need to buy a pair of glasses. My check-up went well, my eyes are still healthy, and best of all he DID NOT try to sell me anything. My last eye doctor pushed me into getting glasses when I really didn't need them. It's nice to not have to worry about being pressured to purchase something you don't need! I highly recommend Dr. Blackstock if you are looking for an eye doctor who puts the patient first.