Staff is friendly and welcoming. Love Dr. Kato he is easy to talk to and I feel very comfortable…read morewhen I go for my exams.

The team at Family Vision Care was fantastic! Everyone was very friendly, welcoming, and helpful. I…read moreactually had to cancel my appointment at the last minute because I thought I wouldn't be able to make it. Then I texted them the night before asking if there was any chance I could still come in, and they were kind enough to fit me right back in the next morning. I really appreciate them accommodating me on such short notice. Great staff, great service, and an overall excellent experience. Thank you so much! Highly recommend Family Vision Care!

Since I started going to Dr Nakagawa my eye care has been greatly improved. He has updated…read moreequipment for better eye care. My condition is not common but he knows exactly how to treat my vision. The office is great especially I'm able to purchase my glasses etc from them. Thank you for allowing me to share.

DO NOT GET YOUR EYEGLASSES MADE HERE!!!! First of all I have…read moremy own optometrist, but because of a change in my insurance (Medicare) and this optometrist is close to home, accepted my insurance, and my out of pocket was minimal. All I wanted was to use my own frames, and get new eyeglass lenses. What I thought was a simple procedure, ended up to be a NIGHTMARE !!!! Mind you, I dropped off my eyeglasses on October 29th at 1:45pm and after numerous excuses... such as your prescription is difficult, or it will be ready next week, they still need more time, the lenses didn't pass inspection, and long waiting times on the phone to check the status of my glasses, I was at my wits end!!!! Whatever lab they use to make their patients eyeglasses, I would definitely recommend that your office select a different lab if you things cannot be completed in a timely manner. If you're looking to get glasses made, I WOULD NEVER RECOMMEND YOU GET THEM MADE HERE!!! It is December 18th, 9 am, and I called the office to check on the status of my eyeglasses and they were actually ready! I was surprised they I didn't call, being that my glasses were long overdue! I went to pick it up, and was given my glasses and a receipt. Isn't it usually protocol that someone would have you try on your glasses and make sure it fit properly, and adjust it if necessary? NOTHING!! Disappointing and absolutely HORRIBLE!!!! *Granted there were some office staff that were helpful and sensed my frustration, and I knew it was out of their control. Dr. Nakagawa, it seems like your reviews indicate that you're a nice guy, and I'm sure you must be, but please do better with getting your eyeglass labs to be more accurate and timely. I was really hoping to give them my business, but after all this, I left truly disappointed!

I didnt even know this place even existed. Even the area they were in. I was in shock they are in a…read moreresidential area. It was kinda neat. They have parking for their customers but not much. Very nice office and friendly employees. Great selection of glasses and sunglasses. I'll be back next year. So yes I would definitely recommend Eyes Plus.

Eyes Plus does it again! We scheduled an appointment for the…read morelittles because our eldest starts preschool in August! Our toddler is very smart -- but she's also very shy. Dr Teal was so patient during her exam and adapted to her communication style by simplifying directions. It was a relief to know she didn't inherit my bad eyes and that she's on track for a child her age. My daughter's favorite part of the appointment was getting to look inside the treasure box post exam! There's so many things for the littles to choose from. The front desk is also a standout. Everyone is so personable and friendly. They make it a point to address everyone by name, which is quite impressive! This is such a positive and uplifting environment. The appointment + wait time took 45min for a follow up dilation for me, and an initial exam for my 3yr old and my 10mo old. I left the office feeling so relieved because I know about my babies eye health! I have no regrets and I don't think this is too early for a checkup. All of our visits are so informative & enjoyable. We're so glad to be part of this special practice

Small and confined office but they are so nice and take such good care of you. It's nice that I…read morecan get my contacts right there at Costco too. Very clean

Let me start by saying this is the most pleasant and understanding office personnel ever. They…read morecalled me when I was late (the first time). I didn't get to explain that we had a sudden death of a church member and I was visiting the family. I apologized and just asked to reschedule. THEN I forgot the second appointment and they called to let me know I was late. I rushed over and they didn't make me wait to make a point. (Honestly, they probably need one of those text message appointment reminder systems.) PLUS, this was literally the most pleasant eye exam I have ever had. The optometrist was friendly, professional, and explained everything to me. They took pictures of my eyes and it was the coolest thing ever to see! I will be recommending this office to my friends.

Vey affordable prices. I don't usually see glasses for sale in person for less than $150 /pair…read moreafter insurance. They dont accept insurance but have many glasses for cheaper than that.

Customer service is amazing. Extremely helpful, fast service, knowledgeable and kind…read more Ordered my contact lenses the other day, and they're already being shipped to my house. Generally ordered from my optometrist, paid more, and had to drive from Kapolei to Mililani for pick up. Waiting upon my lenses, and I'm sure I will be a satisfied customer. **Kapolei Optometrist Department is amazing!!!

Needed to get some new glasses and called in to inquire and the lady was very nice and told me what…read moreI needed. The parking for their office is a smidgen tight in the shopping center near Jack in the Box and Shell and office is small but the atmosphere is very welcoming!! As soon as I came in, Momi was so very sweet and took time to talk story with me and make me feel so comfortable-just full out genuine, local style aloha spirit. Both her and Jenny were very helpful while I was trying to pick some glasses and they assured me they like to help if I want it and they did! Answered all my questions and I left feeling satisfied with my purchase. Guess I found my new eye doctor office :)

Friendly staff! Always willing to help and talk story. Sells Oakley which I have worn for years…read more The doctors answers your question and tends to your needs as much as possible!

A huge SALUTE to Dr. Nancy Chen, M.D. of Kapolei Eye Care. I'm grateful to you for the ten-years of…read moreexceptional eye care you have provided to me. Beyond all doubt, YOUR stellar education and expertise have been the key difference in treating someone like me with a multitude of complex and severe medical conditions. YOU have ALWAYS been willing to take the time needed to offer the BEST POSSIBLE OPTION for me every time. MAHALO for helping preserve my sight, can't imagine life without it ya know! Dr. Natalie Ouk, D.O. is a great addition to your wonderful staff. Thanks also for donating your valuable time to the Senior Program that helps elderly citizens who don't have insurance and kudo's that you are fluent in English, Chinese, Portuguese and Spanish, speaks some Japanese, WOW.

Unbelievable, the staff put a different address in my medical/ office record Also, my daughter 's…read moreglass was been there forever because they said they left a voice mail on my phone only to find out that my phone number on record was wrong. I wonder what other wrong information they have.

I am extremely Happy that my Family & I moved Eye doctors! From beginning to end on every visit,…read morephone call I've received nothing less than professionalism, care & acknowledgment. Their staff is top notch and really knows how to make you feel comfortable. Anytime when you think about going to the "doctors" in general, you just don't want to. But their staff makes you want to come back. If you are hesitant don't, their policy and procedures that are put into place is great! My daughter who is 7 just got a "real" eye exam today and she was not scared. The doctor helped her understand why she needs to use her glasses daily. Thank you guys for all you do!

From the time I entered office, I was greeted with a smile. Assistant was very friendly and…read moreexplained test process. Dr Ishihara is professional and made me feel comfortable. He explained test results and did not rush exam. I am so glad I found Eye Care Associates.

10/10- Definitely Recommend!…read more I had my prescription/eye exam done today at Hawaii Vision Association, and I had such a great experience! The whole process was super duper fast and easy, which I really appreciated. My exam came out to $108 plus tax, about $111 total, and I felt like it was well worth it. The service was quick, smooth, and convenient. I would definitely recommend coming here if you need to get your eye exam or prescription done. 10/10 experience, and I'll definitely be recommending Hawaii Vision Association to others!

Every time I come in for an exam, no matter who I see, they are professional and very informative…read more I've seen 3 different eye doctors here and haven't had any issues. This month however, because I have an FSA account that still has a balance in it, if not used by the end of this year, I will lose it. I went to see them for newer contacts and eyeglass prescriptions and was a bit impatient when they hadn't called me back for contact lens fitting or my eyeglass prescription exam. However, when I did call to find out why, they were still waiting on right eye contacts to arrive and they went ahead and scheduled a same day appointment for eyeglass exam with no hassle and I appreciated it very much! The exams they administer have been thorough and precise, in fact, when I was experiencing eye allergies and dryness, they had me reschedule so that their exam is done properly weeding out all possibilities of other issues making their exam an accurate one. They are informative about what my insurance covers and what will be charged before services are rendered so you're not automatically obligated to pay upfront and before knowing what you owe! I notice many other places don't care and just render services then bill you later after the fact and without letting you know what you will be charged. I find this place to be very convenient and I would make the drive to see the doctors here. Thank you for taking care of my vision needs Walmart Vision Associates!