Small and confined office but they are so nice and take such good care of you. It's nice that I can get my contacts right there at Costco too. Very clean read more

Let me start by saying this is the most pleasant and understanding office personnel ever. They called me when I was late (the first time). I didn't get to explain that we had a sudden death of a church member and I was visiting the family. I apologized and just asked to reschedule. THEN I forgot the second appointment and they called to let me know I was late. I rushed over and they didn't make me wait to make a point. (Honestly, they probably need one of those text message appointment reminder systems.) PLUS, this was literally the most pleasant eye exam I have ever had. The optometrist was friendly, professional, and explained everything to me. They took pictures of my eyes and it was the coolest thing ever to see! I will be recommending this office to my friends. read more

Dr. Sween has been our optometrist for years. Great doctor and his staff is great too.

Just another damn scam make sure they take your insurance yeah but the ones that fill the prescription for the frames and the lenses right outside the doctor's door they don't take the insurance is that f***** up or what read more

Everything from making appointments to waiting to be seen and then being seen. It's all around great service and so professional. 10 out of 10. read more

I had made an appointment with Costco Kapolei and was not satisfied with the outcome. I would not recommend anyone to make an appointment for an eye appointment with a Dr. Wong at Costco Kapolei or a matter of anyone in this business Sween Optometry. The receptionist had to screen me before she would confirm the appointment on this day. Then told me they can file with my HMSA Advantage care and take my VSP, but I will need to pay the contact screening fee $145.00 plus tax and fitting fees for this visit. Think about this does that make sense??? My husband went to the Costco Waikele and they told him up from we will bill your insurance HMSA Advantage plan, so a bill will be sent to him. Called Costco Kapolei about 2 months before the appointment - the receptionist did not review any requirements. Not good :( read more

I came to your office based on the recommendation from my daughter Tonya. I am so happy she told me about you. Your team's prompt reply to my first time inquiry were so appreciated. Upon entering your office your staff were extremely friendly and helpful. You took the time to examine me thoroughly and to explain your findings with EASY to understand visuals. Excellent customer service delivered with professionalism and heart. Mahalo!! Sharon Iao read more

I was referred by a coworker to visit Sween Optometry and I'm glad I did. I had an appointment with Dr. Kent Visher who gave me a thorough eye examination. . Dr. Visher was amazing giving me options on contact usage and lens for my frames. I totally give the entire staff at Sween Optometry 5 Stars. Conveniently located in Costco Kopolei I live in Aina Haina it took me 55 minutes to get there but it was well worth it. I can say I have found my Optometrist and will return often. read more

Although the most recent eye doctor I have seen was great, I still had a little concern since I been having frequent migraines with auras and double vision. Unfortunately the doctor I had seen did not offer the latest technology of taking pictures of the inside of my eyes to see if there was a clot or any other problems. So I contacted Dr. Sween's Optometry and got an appointment right away. I didn't get the name of the sweet doctor who I had the appointment with but she deserves to be credited for the awesome service she gave me. Not only did she take the pictures of the inside of my eyes like I requested but she explained everything to me in details to ensure that all my concerns were addressed. It's doctors like her that makes me comfortable going to the doctors. read more

I was in dire need of a re-evaluation of my vision and I was long overdue for an annual check up. I've been going to the same ophthalmologist in Hawaii Kai for years but when we moved to west Oahu, Hawaii Kai seems like a world away. I still maintain that going to an ophthalmologist is my preferred choice for vision care but if you're fairly healthy and no ongoing chronic issues with your vision, an optometrist would be ok. Sween Optometry is located inside Costco in Kapolei. Dr. Sween is an independent physician not working for Costco but has an office inside by the optical department. I had called ahead to see if they were taking walk ins and was politely told that it would be better to make an appointment as there would be know way they could tell how soon I would get in that day since they already had scheduled appointments and a few walk ins already. No problem. An appointment was made and two weeks couldn't come soon enough as I was truly struggling "seeing" with my old, prescribed lenses. I love Dr. Sween!! He's a bit OCD like myself (detail oriented, prompt and thorough) but I certainly don't mind that in an exam. It's hilarious that he has the same sock fetish as I do (but that's neither here or there). He's personable and easy to talk to as well as very accommodating when it comes to explaining things in layman terms. He did some baseline pictures of the back of my eyes as well as give me a thorough eye exam and compared it with my existing, old prescription. Wallah! Quite a significant change in vision since my last exam (oh...some 4-5 years ago). No wonder I couldn't see! Thanks to Dr. Sween, I can now change the font size on my cell phone to reflect my corrected vision. What a difference an updated and correct lens makes in vision! Dr. Sween's office takes insurance and will bill them for your as a courtesy. As a note, unlike many optometrist's offices, he does not carry frames and/or lenses for sale, instead you walk away with a prescription for lenses and/or contacts and you can either fulfill that prescription at the Coscto Optical/Vision counter (or your choice) where you can choose a new frame or have them replace the lenses on your existing frames. Sween Optometry was a great find and we'll definitely be coming back here for vision maintenance! read more

Sween Optometry - Independent Optometrist - Chris Sween, O.D. - Optometrists Near Me - Kapolei, Hawaii

They live up to their 5 star average and beyond. The people in this office are just amazing. EVERYONE I've interacted with in this office is friendly, compassionate, engaged with their patients, caring, and dedicated to providing excellent care. I can't say enough good things about the staff here. Dr Quiba is a patient and sweet lady who very clearly genuinely cares about her patients; she helped me get my glasses and contacts situated and helped me to find what I wanted (I wanted Dailies rather than monthlies because I don't intend to wear contacts every day, and she helped me get set up for Dailies). They integrate really well with Costco optical and I really suggest this office if you're in need of an optometrist office with heart, expertise, and professionalism. read more

Great location, easy to book an appointment. Since it's at Costco, you'll be able to do your shopping right after! Dr. Sween gives additional information and advice regarding what ails you - I found this very informative and he's easy to talk to and ask questions. Got a sample of Lumify as I was curious about this product and the difference between Lumify & regular Visine. I have VSP insurance and there was no problem in billing. read more

Wanted to try a different location from last year. I found this place from the Yelp reviews. Very pleasant experience. Followed covid guidelines and the wait wasn't too bad. Very friendly staff and great customer service. Didn't feel like just a number. Definitely felt like a valued client. I will be back next year for sure. I also purchased new glasses after wearing the same ones for 4 years. Love my new glasses! read more

Love this place! The staff is so friendly and accommodating. Dr. Sween is knowledgeable and efficient. He does not try to push any one product or brand. There is so pressure to go with contacts or glasses. Absolutely love it here and will make it my new place to go for vision. read more

I've been going to Dr. Sween since I was in intermediate! Now I got another insurance through my job that they don't take but I still willing to go to him. He's very understanding about your concerns & does his best to treat it. The staff there are nice, and are on top with communication with appointments and any questions! read more

Staff is friendly and welcoming. Doctors are knowledgable and take time to explain test results in easy to understand terms. Convenient location in Costco. read more

My eye exam was such a breeze with Sween optometry. The convenience of being located in Costco makes parking easy. Both staff and doctor were courteous, helpful, and took the stress out of finding insurance info (forgot my insurance card). I left smiling bigger and seeing better! Dr. Kent is down to earth and the receptionist Sophie is great at what she does, the whole office was amazing and they really show that they care for their clients. Would highly recommend! read more

Very welcoming and knowledgeable staff! Very professional and well equipped. Painless experience. Thoroughly explained procedures as being accomplished. Thank you. read more

Found him via YELP. All the positive reviews are true!!! Great guy who really cares. So happy to have found him

If you think an Optometry office isn't the best place to get your eyes checked at a Costco warehouse; think again & check out Sween Optometry. It is my understanding you don't need a Costco membership, so call his office to verify. I highly recommend Dr. Sween because of his "bed side manner." You will be treated as a person, not just a patient. The office is very small & tight, but the staff is friendly and professional. So I realize Dr. Sween has to see several patients a day; when he closes the door, he has his total focus on you. He explains your diagnosis and what will work best. His staff does the same. read more

Dr. Sween is the most competent and skilled optometrist that I have ever been to. I have been so impressed by his vast knowledge and his truly caring nature. He has diagnosed eye conditions that no one else caught. He referred me to a top specialist and always checked up on my condition. I am an RN and Nurse Practitioner for the last 50 years and I assure you this Optometrist is THE BEST! I had to move to Texas with my family but I will miss him and his expert staff. Mahalo Dr. Sween and Sraff read more

The staff is friendly and welcoming. The dr. I saw was helpful and knowledgable in his work. I look forward to visiting again next year!

i highly recommend this optometrist. it is located inside kapolei costco near the electronics. they also sell eyeglasses directly outside of the independent optometry clinic. they accept tricare (only had to pay $26 for eye photos) for military dependents! i was in and out in 20 minutes without having to dilate my eyes. they were extremely clean & covid conscious. read more

Dr Chris Sween is the best optometrist on Oahu! I have been coming to him for years & never disappointed. I highly recommend him & you can feel comfortable with him as your optometrist, too! read more

Everyone here is amazing. They are all so friendly and organized. A well oil machine. Appointments are easy to make. I love the fact that they are inside of Costco and I can do my shopping after I get my eyes checked without having to get in my car and drive to another location! The Doctors are very easy to talk to and they explain everything very well. As long as we are on Oahu they will be our eye care providers. read more

My doctor at the time of visit was Dr. Chris Sween. He made the visit easy going and pleasant. The nurses there were more than helpful and friendly. Got me in and out in a timely manner. Smooth, quick, efficient, and friendly. Can't ask for more from an optometry practice. Conveniently located in Costco Kapolei, you can fulfill your prescription right after the appointment. read more

Our family has been seeing Dr Sween for a few years now, he is great. We appreciate his patience, and professionalism. The office is run very smooth and efficient. The staff is very friendly and filled with aloha, just the way we like it. Both of my children have now had visits with Dr Louie, who was just as wonderful as Dr Sween. I would recommend both of them to anyone. I also like that they themselves do not sell anything, so they aren't pushing anything on you. The costs of the visits are the best prices that I know of if you do not have any insurance. read more

I have been going to Dr. Sween for a few years now, and he and his staff are excellent at providing exceptional customer service. I never wait very long for my appointment, the office is great with scheduling appointments. They also have a email scheduling option! Dr. Sween is down to earth, very knowledgeable about the recent developments in eye care. I appreciate his consultation and will be going back for regular eye exams as long as he is on Island. Located in Costco Kapolei, you don't have to be member to see him here.... If you need an eye doc check him out! read more

The office is super convenient because it's inside Costco Kapolei so you can get everything done there. The staff are amazing! They never make you wait for more than 5 minutes. They're super friendly, great customer service and know what they're talking about. One of the ladies was talking to me about my new insurance (which they don't accept there..dang aetna) and that even though my insurance won't cover my visit, the appointments aren't too pricey for out of pocket services. Also, I could probably make a claim to my insurance and get some of the money back for the visits. Then there's Dr. Sween! He's awesome! He takes his time with his patients and he makes sure that you have the right presciption that is suited for you. He even remembers you. Which is pretty good, considering he only sees you once a year! If you need an optometrist, Dr. Sween is your guy! I honestly have no words to describe their level of professionalism! read more

Very courteous and clean office. Convenient if you need anything from Costco and easy to get to.

Dr. Sween and his staff are caring, knowledgeable, personable and professional. Dr. Sween takes time to get the vision the best it can be and takes time to discuss his examination findings including the retinal photographs. read more

Everyone in the office was VERY nice. They were all concerned that I was missing valuable vacation time. They worked me in between patients. The doctor was very patient and thorough. Treated me like I was a valued regular patient of his instead of a visiting tourist. Bottom line - broken blood vessels making eye look worse than it is. Everyone, visitor or resident should use this optometry office. read more

I had a fantastic experience. The staff was very friendly and the doctor who performed my exam provided excellent service. She spent a lot of time listening to my history and provided very individualized care. They also accept Tricare which is hard to find! I came in planning to order new glasses but found frames I really liked in Costco's selection, so that was an unexpected bonus. read more

Dr. Sween is awesome. Exceeded my expectations. Great staff. Good location. Great with kids. Highly recommended

10 years of kind and thorough eye exams. Mahalo to everyone at Sween Optometry! I look forward to my yearly check because of the friendly faces I get to see. read more

Dr. Sween and his entire staff were very knowledgeable and professional. From the time I made my appointment on the phone to the actual office visit and the tutorial on how to take care of my new contacts; I felt valued and well taken care of. Everyone was so friendly and made my visit comfortable. I would recommend Sween Optometry; especially if you enjoy shopping at Costco! Thank you for giving me confidence in being able to see! read more

I have been a patient here for several years. The staff are extremely professional, efficient and friendly. Scheduling an appointment is easy, and they utilize technology to remind you of your appointments. Located in Kapolei Costco, it is an easy location to get to. Dr. Sween spends time explaining everything and he does it with a smile. read more

Dr. Sween is conveniently located in Costco Kapolei. As I don't currently have insurance, I was not able to go to my regular optometrist and needed to look for one who was "affordable." I spent about $119 after tax for an eye exam with contact fitting. I know depending on what contacts you need, the price may vary, but I'm near sighted, so this is to see at a distance. Not a bad price compared to the $250 quote I got from Lens Crafters. Both times I came in, I did have to wait significantly longer after my appointment time, so that's probably the only reason why I didn't give 5 stars. Other than that, he and his staff are very polite and friendly. Also glad that I didn't have to drive to the Queens POB where my regular eye doctor is. So saved on mileage and gas! :) I would return again for sure. read more

1. I loved that the location is in Costco ( you can shop before or after your appointment). 2. The doctor and the staff members explained everything they were going to do before they did it ( they knew I was a little afraid). 3. When your next to be seen, you get a text or phone call ( this gives you a chance to run to the bathroom, care for kids, eat a small snack, etc. 4. The doctor was extremely happy and excited to see me (I can tell he loved his job). I also had a child with me, and the doctor explained everything to the child I had ( so she wouldn't be afraid). 5. The staff members were friendly, happy, and patient. 6. The entire location is extremely clean ( I saw staff members cleaning everything after each patient was seen). 7. The location is not big, which means your in and out very quickly. read more

Dr Sween and his staff are very efficient and courteous wiTh their patients. I like it that the doctor explains everything in a professional manner and answers my questions pertaining to my eye exam. read more