Before I ever drove to the office l called ahead to ensure they were able to provide the…read moreconfiguration of glasses l need, a pair of inverted bifocals. They said no problem, when l arrived we went over it again prior to my exam. After I racked up a bill l was told that they're NOT able to provide said glasses. I may have to go to Canada or Mexico to have a simple occupational script filled.

If I can give a no star, I would. Bought several glasses over the year but this will be my last…read moretime. My lenses rose coating was flaking around the lens. I went to the store the first time, not cover since no lens protection. Report to corporate and they said to go back to store. The rest of employees were very nice and she saw the flaking. She said manager will call you. He did not instead she called back and I said I wanted to speak to the manager. Almost 2 months later still not heard from him. I went to Costco and Target optical (own by same company) for 2nd and 3rd opinion and all said they would redo the lenses. The they later said there is a 90 days warranty. I have my lenses adjusted many times by only them and they never reported to me. I then contact BBB, the manger wrote I stepped on my glasses. Never have and on top of that why the flaking of the rose coating. I only asked for a replacement of the lenses not refund. No more coming here. Also BBB has multiple F rating for Lenscrafters at this location

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

Update to my review:…read more Holiday time is busy at this location . A great time to check out the seasonal food items. Xmas decor and eat the samples of food offered. Tip: I usually use their inside perk options for this time of the year, curbside pickup for my heavy items and full list of items I need and scan and go to avoid all the hustle and bustle of checkout for my small to medium items. A time changer for sure.

The location is the reason for 4-stars... it's conveniently located right off the highway and goes…read moreagainst traffic from our house, during peak hours. There were plenty of spots and it wasn't chaotic inside the store. They were however, out of a several few fresh food items (salads and stuffed salmon), or some of the items looks spoiled. The holiday stuff is always great and makes shopping for kids gifts a bit easier! Downside: they are under staffed with registers and people to help with the self checkout area. I would absolutely pick this location over the Brentwood/Maplewood one.

I have had experience with various Optical centers in various cities and states. The Costco Center…read morein St. Peters is by far the best,and l have been 83 years on this earth. No, l was not born wearing glasses but have required some visual aide for 40+ years. I have only lived in this area 5 years but for as long as l am here, l will remain a customer of this Eye Center and l surely hope the staff they currently have will remain as well. Thank you for all you have done and continue to do. You all deserve a raise! God Bless You, Judith Allen

Excellent service, and reasonable prices! I highly recommend them, and Smith vision care for the…read moreeye exam

Dr. Schwamb's customer service was great! He seems to genuinely care about the health of his…read morepatients eye care, and was straightforward with his advice. The main reason for the lower rating is simply because of the customer service provided by one of the members from the from desk staff. There were slight indiscriminate indiscretions noted from interacting with her that left me feeling an overwhelming sense of feeling like I received inferior service. The young lady ignored me twice as I stood directly in front of her asking simple questions to assess how I needed to move forward with potentially purchasing frames, in which prompted another worker to ask if I received an answer from her. Overall, I had an appointment, received an eye examination , and purchased a nice pair of frames. But, I will not utilize this office moving forward for my family's or my own appointments.

Dr Schwamb did a good job. However the billing and insurance processing by Clarkson is terrible…read more Because they processed it using the wrong insurance I overpaid by $303.94. I called the store an hour or two after I Ieft, they said they needed to get some approval before they could fix the matter. They eventually submitted it to the correct insurance, but their new invoice does not show the amount I already paid and they're asking me to pay $238.27 more. I've had numerous texts and calls trying to get this straightened out over the last 3 months. It's still unresolved. Because of their incompetence in handling the insurance and billing, I will go elsewhere for my eyecare in the future

Very friendly staff! Dr Dowling was the best explained everything that he was going to do in the…read moreexam and very friendly and outgoing. Will be going back there in the near future.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

A hidden gem! Right next to McAllister's Deli and yet I never noticed it. I had been going to…read moreClarkson Eyecare for several years, but was never completely satisfied. My prescriptions varied by the doctor and the day. Once I hit THAT AGE and needed bifocals, it was worse. So I found Overland on Yelp and realized I had driven by it a zillion times without even realizing it. The staff are very friendly and prompt. They usemore advanced equipment than the other place, too. Dr. Lueckenhoff is great. He was very helpful in understanding what I was unhappy with in my last set of contacts and is currently working with me to find the right contact lenses for me. Meanwhile, I have a new pair of glasses that are very nice and prescription-perfect. I would have no qualms recommending anyone to go here (except my ex. He can find his own place!) August 2018: I just took my 80+ yr-old father in for an eye exam and glasses. He was way overdue. The team did a great job attending to his needs, helping him find glasses similar to his current pair, and working with his insurance. He didn't think he needed new glasses until the doctor showed him the before and after of his prescription!

All of the staff at Overland Optical were extremely nice and very helpful. Dr. Brown examined my…read moreeyes after her technician, Joe, checked for eye diseases and took measurements and pictures. This was one of the most thorough, high tech exams I have ever had, including ones from my Ophthalmologists. Dr. Brown took her time answering all of my questions, and even looked up several products on the Internet that she felt would be beneficial for me to use. She has a very gracious and calming way of handling her patients, and she used color computer photography of both my eyes to better explain what was going on. I highly recommend her! Karen W.