I came here 3 weeks ago after visiting five other optical locations. I'm on a very tight budget and…read moreeye glasses in other locations were just very expensive. A nice gentleman by the name of Doug Wilson assisted me during my visit. He was very patience and knowledgeable and asked me to take my time looking at glasses and if I had questions to come see him. I wanted to keep the same style of my old frame but try to find a new similar frame more up to date, which I did. Doug helped me with everything and I was extremely happy with my decision and the final price for my glasses. The customer service I received from this young person was exceptional. I picked up my glasses yesterday and Doug was there. He fitted them perfectly and even adjusted and clean my old glasses. I thank him and told him how grateful I was for coming here. I will definitely be coming again in the near future and will let my family and friends know. If you want excellent service and great prices this is the place to come. Trust me when I tell you the other five optical locations didn't beat Sam's price. I paid 50% less by coming to Sam's Optical.

Good selection Had…read moreevery other sat available Did not measure pupilary distance or check how glasses fit when they came in. No reason to just not buy them online then !

Also recommended a friend there and happened to be there when I was picking up my glasses. I stand…read moreby everything I said. both doctorson duty, full stop waiting room. Staff was busy and professional with everyone in person and on the phone and efficiently handled the significant pre-weekend traffic .

Phenomenal Eye Center. Exceptional staff, lovely group of people. Everyone in the office is very…read morewarm and welcoming. Dr. Conrod is an A++ Doctor, He is very reassuring and thorough.

I needed a yearly eye exam along with new contacts and glasses. They're about a half of a mile away…read moreand I decided to give them a try. The plus side: The office is very friendly especially the woman at the front desk. They had a great selection of frames including Coach, Versace, Calvin Klein, Ed Hardy and a few other designers. Prices were a lot better than your Lens Crafters or Pearle Vision stores. My appointment was at 3 and they took me at 3:02 so there wasn't a huge wait. Dr. Conrod was extremely personable and polite and explained my many options for eye care. The negative: The tech or whomever that I first saw was really rude and possessed the listening skills of a toddler. If I have to explain to you multiple times in a five minute conversation that I mainly wear glasses and rarely wear contacts and I want to wear contacts daily and use my glasses as a back up, you really are not listening to me at all. It's frustrating to be a new patient with a new provider and have the staff treat you like you're stupid and you wouldn't possibly understand your own eye care or eye health. In a similar vein, the woman at the front desk gave me the fifth degree over my insurance plan, corrected what I said and then ended up being wrong. However she, unlike the tech or whatever, apologized and corrected her mistake. Honestly? LISTEN TO YOUR PATIENTS! If it wasn't for the doctor himself, I would have gone elsewhere. I'm hoping that when I go back to for my contact lens follow up, I have a better experience.

I've been going to Your Eyes since I was six years old. Well over twenty-five years at this point…read more Donat and Craig are very friendly, knowledgeable, and helpful. Several times he has recommended a discontinued frame to save me money on the cost of my glasses. When I ended up not like my new pair of glasses, Donat was able to get me a different pair at no additional cost.

Great eye glass people. Always willing to make sure customer is extremely satisfied. They don't…read morepressure in any way and just explain the possibilities. Great optometrist who does a thorough exam. All varieties of frames.

Staff is amazing. I must havetried on 30 pairs of glasses till I found the perfect pair and they…read morewere so helpful and patient...thank you

Unprofessional, my family and I will not be coming here anymore. The lady that orders the frames is…read moreunprofessional and assumes without knowing, saying out loud that my son "purposefully" broke the nose pads because it's a "trend" it made my sons & I feel uncomfortable, I didn't appreciate how she made us feel an for that I'll give a 1 star. Do Better

Went to see Karen at The eyeglass Place in Newington. I needed to update the Rx on my shooting…read moreglasses. Although I had originally purchased them online a few years ago, I decided that I wanted to work with someone local, especially an optician who was familiar with shooters. Karen was GREAT. She took the time to dial in the Rx for both pistol shooting and for skeet/trap shooting. I was even able to bring in my pistol to fine-tune the distance (emptied and safety-checked, of course!) We created interchangeable lenses for the two different disciplines. (I have interchangeable lenses for my dominant right eye: one optimized for pistol shooting, focusing on the front sight, and another optimized for distance while shooting clays. The left eye is optimized for distance in both cases.) And I also got separate lens sets for low/flat light and for bright light conditions. Even better, she was able to use my existing frames (Ranger Edge, https://www.reranger.com/products/edge?variant=32703827607691). I used them for the first time a few nights ago at a pistol class. What a HUGE difference! I actually won the shooting competition that night! I HIGHLY recommend Karen and The Eyeglass Place in Newington, not only for your general eyeglasses but especially if you're a shooter and you want to work with someone who "gets it!"

So, I'd been going to this Eyeglass Place (Newington) for 3+ years and bought my frames, lenses and…read moreeye exams there without issue. Then late last year I brought in two sets of frames I purchased online to have them lens them for me (they were in a style no one was carrying). They took one look at them, tried to remove the clear lenses they shipped with, told me they wouldn't come out and they feared they might damage the frames so they couldn't help with them. I took them home and thought I'd see if I could remove the lenses - they all popped out hassle-free with zero damage. Excited, I called them and explained and they asked me to send them pics - I took the pics and sent them over while they waited. In under a minute they told me they still couldn't help me because the frames were low quality (I bought them on Amazon). I was uneasy about their replies so I went for a 2nd opinion - I stopped in at Harvey & Lewis at Hartford Hospital - I had used them years earlier when I was a high wage earner and needed a lower priced dealer. They took a look at both frames while I explained their lineage. In 5 mins they were fitting me for lenses in both pair. 2 weeks later I was wearing both pair. The story doesn't end there. Fast forward: I called Eyeglass Place to get my eye exam so I could get a new (extra) set of frames with the usual lensing. The day before the exam I rank to an issue and needed to reschedule which they did, somewhat begrudgingly. 2 weeks later, & 2 days before the rescheduled exam my ride had to work so I called again to move it out another week or so. The gal on the phone informed me that this was my 2nd reschedule and that it happened again I'd lose the privilege of booking in advance ever again and would have call in each day to see if they could see me that day. She left me feeling emasculated, like a child being scolded by his mother, so I acted accordingly. I went back to Harvey & Lewis, scheduled an exam and again, my ride got called into work so I rescheduled. While rescheduling, I asked them if there would be any kind penalty if additional rescheduling was required on my part.. The gal on the phone (Madeline) basically told me that life always has unforeseeable issues and that I could reschedule a half dozen times if that was what it took until it was right for me - they'd gladly still be there for me. My buddy (my ride and also a customer at Eyeglass Place, was also involved in this process and as of now, neither of us will be returning to Eyeglass Place. Clearly sometimes you really do get what you pay for. So, as a cautionary tale, if you're planning on going to Eyeglass Place Newington, please note that she's a jealous mistress, if you're not100% loyal to them, be prepared for your treatment will be meted-out proportionate to the extent of your "transgression."

Everyone was really friendly and helpful from check in to eye exam…read more Jennifer Benoit was thorough and she explained the procedures which were germane to my eyesight condition. Miranda was my eye glass consultant and she to was super. My wife has been coming to Harvey and Lewis since 2018 and now I know why ; my wife was right again , top notch establishment. Stephen Silva

Got my new glasses from Harvey & Lewis in Glastonbury. The process was seamless and and pleasant…read moreexperience. I was aided in my selection by Svitlana. She answered all my questions and offered advice when needed. She was very professional and I didn't feel rushed. I will ask for her assistance again for my next pair. Thank you Svitlana!

Please see my other post to understand why I say this: they're rather expensive but are worth EVERY…read morePENNY OF IT!!! The go above and beyond at every turn and they do so with a smile and a kind word. I generally don't believe that you get what you pay for but Harvey & Lewis made me a liar and I'm glad to admit it, and I'm going back in next week!!!

First off, I am a repeat customer, so I scheduled an eye exam at the Canton location recently. Dr…read more Metz was very knowledgeable and courteous. The Staff is very friendly. Andrea was very helpful and a pleasure to work with. She adjusted my frames to perfection. I could have gone online, but I like the idea of being able to try on frames in person. Customer service is outstanding. I would definitely recommend Harvey & Lewis to anyone!