Dr. Walter is a professional in every sense of the word. My entire family are patients. He's a gifted dentist. We don't even mind driving in from out of town for our visits. I recently had a double root canal, and Dr. Walter did a great job on my crowns. He is extremely personable, maintains great communication with his patients throughout the visit. Patient comfort and safety is his number one priority. He's also extremely patient. He listens well. The staff is not only professional, you'll leave feeling like you're a part of the family. They're always smiling, helpful and efficient. Could not ask for a nicer group of people. A little bonus information: I had an impact fracture worked on and filled by Dr. Walter in 2003. I haven't had one problem with the tooth in 2 decades. So, yeah. You're in good hands. read more

Walter Rong, DDS - General Dentistry Near Me - Covina, California

the entire staff is amazing. I always feel welcomed when I come to get my teeth clean. they always want the best for their patients

Professional, clear, and welcoming. Each time I have gone, it is usually deep cleaning, analysis of my gums, review of previous visits, and recommendations on what to keep doing or what to improve on. They give clear recommendations on what to do and what to use to maintain/improve the health of your teeth and gums. All in a friendly manner as well. I'd recommend read more

The doctor and his employees are the most amazing, helpful. Polite, people you will ever meet. Dr. Walter has the best. Bedside manner you can ever ask for he is always asking if you're okay. He is always asking, do you need anything? He will always explain everything to the finest detail that you would ever want to know. read more

If I could give this dental office 10 stars I would. From the beginning to the end of my appt, the experience was AMAZING! First, Carol was WONDERFUL and had an AMAZING personality while taking x-rays of my teeth (new patient things ) She explained everything as she went along. Second, was the hygienist, (I THINK her name was Sharon or maybe Cheryl?) she was FANTASTIC TOO! Again she explained everything as she went along. Last but definitely not least was Dr. Walter. You guys!! He literally takes his time explaining why things are the way they are and how he can help, AND teaches you what YOU have to do to keep up the work he's done for you! Even one of the dental assistant that didn't even work with me was friendly in passing! The front desk staff..... WONDERFUL!!! I almost don't want to leave such a good review, because then they'll get busy and it'll be harder to get an appointment , but I just had to! A GREAT dentist is HARD to find! This crew is definitely it! read more

Walter Rong, DDS - Could've got a better pic ‍ - General Dentistry Near Me - Covina, California

Walters Dental still operates with a few changes during COVID PANDEMIC. Be sure to ring the doorbell outside for assistance! Monday is by appointment Tuesday is 830-530 Wednesday is 9-6 Thursday the Dr is not physically onsite but staff members are in the office Friday is 830-530 Saturday is by appointment Sundays are closed All staff members wear gloves, masks, and face covers. You do get your temperature checked and you'd have to fill out a simple form upon checking in. Karen, who is usually handling the front desk is super sweet and kind. Carol is super sweet and gentle when handling my teeth cleanings. Dr. Walter is always a pleasure to talk to. He has many stories and always gives lessons when talking about my dental routine. I learn so much! Overall my experience here has never been less than amazing. Truly look forward to coming to the dentist with such friendly staff, clean environment, kind and gentle Dr to me teeth and gums. What more can you ask for when trusting them with your pearlies! read more

I changed my insurance just so Dr Rong could be my dentist. That should be an attestation to his wonderful care. Honest, patient, educational dentists are not easy to come by and I'm so glad I live 5 minutes away from one! But even if he was an hr away I would still drive to see Dr. Rong. 10/10 recommend! His office staff are all great from the front to the back. Honestly, wonderful team all around. read more

This review is long overdue! Dr. Walter and his staff and simply wonderful. I had a bad toothache, in the middle of the pandemic in April 2020. I called the office, left a message, and Dr. Walter called me back. After explaining my problem he set an appointment the next day and my toothache was soon over. The staff took all safety precautions to keep me safe from COVID. So much so, it was difficult to understand Dr. Walter with his face shield and mask on. But we got through it. He referred me to a specialist and I had first class root canal done in no time My daughter visited soon after mad service loved her time at the office as well. If you are in Covina, this is the place to go!!! read more

Everyone here is great! Im always get scared to go to the dentist like i never want to go. lol. I hadnt been to the dentist in 10 years before i came here. But i like it here and i get nothing but honest feed about whats going on with my teeth. Turns out i only had 1 cavity :). Also dr. Walters always makes sure im not in any type of pain. I actually dont mind going to the dentist anymore. If you havent gone please go!! :) Get ur teeth checked with Dr. Walters! Make sure you go with time on your watch because Dr. Walters gives a run down lol And everything there taste like tooth paste lolol. A joke that never gets old haha. Ive had a good experience i hope you all can have the same kind :) read more

First off, Dr. Rong is a very nice doctor. He has great bedside manners. He really tried to help--whether or not he can help diagnosing your issues is a different story. With that said, when a dentist tells you he doesn't know what is causing the problem but let's do this first--run! I should have--a mistake that I regret for the rest of my life. Don't be fooled by these 5 stars Yelp reviews. To add insults to the injury, his staff's response to me was "we are general dental office." What was that supposed to mean?! I'm in a healthcare field so I know a thing or two about being a healthcare professional and that is not how you treat/care for patients! Moreover, they stack appointments so I always feel rushed. This office is great if all you need is checkups/teeth cleaning. I will never go back even if I have to pay out of pocket elsewhere. read more

So I've made the jump to Dr. Rong's practice. Yes I drive close to 50 miles to make it here (Don't believe me? Look at my photo). Am I crazy being that I drive by possibly hundreds of other dentists? Absolutely not. I am so happy to be here among such great people. I always enjoyed Dr. Rong's humor, skill and approach to dentistry. It is what has kept me a client for 16 years. I can now say that I enjoy it all even more. This is his practice, so he's been able to shape it to his style and liking which is amazing. First, the office is so nice and relaxing. Clean and bright. Sometimes I think I'm coming in to see a high end stylist or masseuse (hey doc, that's a new idea! Think about it). The team he's put together are genuinely nice people. I love the ladies (I've met Karen and Ruby) and how friendly and caring they are. The team jives well and do awesome work. Doc uses technology to give you a great idea of your dental health. Your x-rays on a big screen? Check. Taking actual pictures of your teeth with a space age camera? Check. Going through all of this with Doc's expertise, patience and understanding? Checkmate. Some dental offices offer some of these components, but all if it put together with the staff as a nice big bow tie? Only here. I look forward to spending many years coming here. Dr. Rong, you evolved your already awesome approach to a level I couldn't imagine. You've done great. Last thing, both my sisters are going to come to this office and commute. We are loyal fans. Hey doc, what about a shuttle service? Some day, some day. read more

Walter Rong, DDS - I made the trip to see this great dentist? You should too! - General Dentistry Near Me - Covina, California

Dr. Walter Rong and his staff are outstanding. The new hygienist is gentle and thorough. I have untrusted Dr. Rong with my families dental needs for several years and will continue. When you find a dentist with morals, ethics, professionalism, great staff and is gentle, you keep him forever and recommend him to everyone. Theresa read more

Hello! Well im a nervous wreck! So today i had to have a filling. I worked my self into a bundle of nerves! I expressed to Dr Walter how nervous i was & he reassured me that once he numbed me the filling procedure would only take 7 minutes! So Dr . Walter had to numb me & give me a shot. He has a real steady hand & very compassionate too! As soon as i was numb he started procedure! It only took 7 minutes & he was done! During procedure he kept re assuring me that i was doing good! His wonderful staff as well! Great place to go for dentistry! Thank you Dr Walter!!' read more

Another successful visit to Walter dental! I recommend this place to everyone I know. Everything about the experience is top notch. Friendly, helpful, accommodating, pain free, I can go on and on. I challenge anyone to find a better dentist but instead of doing that, take my word for it and come to the best dentist in the county! read more

The staff here are amazing. I call them Walters Angels. Karen,Ruby, Carol,Sylvia and Honesty along with Dr. Rong are the best. They are very personable and prefessional. They make going to the dentist palatable. Great personalities. Warnining- they might make you laugh and put a smile on your face....I smile when I arrive and smile when I leave.... WIN WIN..... read more

Here we are 8 years later and i only trust Dr. Walter with my teeth. This office has had the same staff for years. Which tells you that not only are they quality people, but that Dr. Walter is quality too. read more

I continuously enjoy coming to see Dr. Walter and his staff. I've been with them for over 5 years. They're genuinely very caring, especially with the deep cleaning and cavities I've had filled. Wouldn't go anywhere else, thank you like always! read more

I have been a patient of Dr. Walter for the past 7 years and know the office staff for 15 years. I can't stress enough how great a Dentist Dr. Walter is. During my visits he has taken the time to explain xrays and treatment plan options. He has always been honest and I never felt pressured in making a decision at the time of the visit. As for the office staff customer service is above and beyond expression. The office pays attention to details such as timelines and cleaniness. Follow up calls are made by the staff a day after my procedures to verify any concerns that may arise at home. Thank you for giving me such excellent treatment during all my visits. read more

Hands down, the best dentist I've been to. Dr. Wong is so informative and explains to you every step of the way. I will definitely be referring friends and family to him. The entire staff is so friendly. read more

The most professional, knowledgeable, and friendliest place to go. After they took my x-rays, Dr. Rong took the time to walk me through what I was seeing and how he determined that I have the beginnings of some cavities. After that, the hygienist not only thoroughly cleaned my teeth, but also checked my glands and lymph nodes for any swelling. I was so impressed with all of the services they provided and will recommend them to anyone in a heartbeat! read more

Best dentist and staff in town! When I walk into Dr. Rong's office I feel like family. The atmosphere is so warming that I forget I am at a dentist office. I was scared of the dentist for the longest time that is until I met Dr. Rong. He takes pride in his job and clients. He wants to make sure that every visit is very comfortable for each and every one of us. I have had great conversations with Dr. Rong, Karen and Rudy that I leave with a smile (even if I am numb). I seem to always brace myself for the pain of getting work done, but I never feel the pain. Dr. Rong does such a good job that I don't feel a thing. I would recommend Dr. Rong's to anyone who has teeth! If your on the fence about what dentist you should have, stop by and say hello to Karen, Ruby and Dr. Rong they will make your decision so much easier. MAKE APPOINTMENT NOW AT WALTER DENTAL!!! YOU WONT REGRET IT! :) read more

Have you ever left the dentist and have been like "That wasn't so bad...I actually don't mind coming back" No? Well, until my first visit I hadn't either! The dentist usually terrifies and shames me to no end! However Dr Rong was the complete opposite of the scary and judgmental dentist that I have been use to. He even paused mid teeth cleaning to ask if I was breathing...haha I guess I have a tendency to hold my breath when pairs of hands are in my mouth... Anyways, he and the staff--Ruby and Karen-- are so friendly, knowledgeable, and genuine people. There was absolutely no judgement or lecturing (I hadn't been to a dentist in over a year, and had some cavities...sigh) and instead of just telling me what they were going to do, they told me different options-- letting me know that there were choices. Even though the place and staff (3 people!) is small, they really make everything flow smoothly. There was another person ahead of me when I arrived for my appointment, and even with one dentist working, I didn't wait long at all. So if you're like I was-- searching yelp for a new dentist and getting overwhelmed with all the dentist offices and reviews and stars that you've been skimming-- just do yourself a favor and come here. You'll see why there are so many 5 star reviews. read more

Just got done with a visit from Dr. Rong's office and I must say that i'm very pleased to have finally found my Dentist! He was extremely informative and explained the reasoning behind his recommendations. I appreciated these explanation as other Dentist I've seen in the past never took the time of day to explain anything to me! I"ve always felt very rushed out at other offices but not with Dr. Rong. He did a through job at cleaning my teeth and although i'm sad that I have to return for a deep cleaning and other things, it makes it better that his entire team are so pleasant to be around. Ruby and Karen are super friendly, sincere and so passionate about their work. There was another young lady who assisted Dr. Rong (sorry i forgot her name) but she was also super sweet and friendly. There's a great balance within his entire team and it definitely shows. I'd recommend! read more

Dr. Rong and staffers Karen and Ruby are hands down the best dental practice in the San Gabriel Valley. They are genuinely concerned with your oral health and provide quality care. read more

Dr. Walter's team is always so courteous and friendly. They're also taking A+ precautions with seeing a minimal amount of patients during the pandemic. Highly recommended! read more

This review is much overdue, from about 29yrs back to almost 3 years ago (2/2012) when I met & was treated by Dr.Walter Rong for the first time! Yes, you heard it right 29 yrs I've known and received assisted treatment from the two BEST dental assistants, KAREN & RUBY, in West Covina/Covina area while assisting Dr. Katherine Forbes and now her successor, Dr.Walter Rong ( since she transferred her dental practice to northern California in 2012). THEREFORE, THIS WILL BE AN EXTREMELY LONG REVIEW. AND HOPE IT'S HELFUL TO YOU? Dr..Forbes, always ran a very caring, professional & orderly dental practice , inasmuch that upon preparing to pursue her practice in Northern California she notified her patients by mail and made sure to leave her patients in "good hands" upon her departure. By this I mean she brought in Dr. Rong to work side of her for a period of time to meet and give dental treatment to patients as per the regularly scheduled appointments. I personally thought that was a great way for patients and new dentist (Dr.Rong) to familiarize themselves. I've ALWAYS been very FEARFUL of going to the dentist and receiving any kind of treatments . Over the many years, Dr.Forbes , eased my fear of some of the smaller procedures but " ROOT CANALS" were my WORST nightmare, and I'm sure Ruby, & Karen can still attest to that ! Dr.Forbes was my Best dentist, but when it came to "root canals" I'm positive I was their WORST patient ! After learning that Karen and Ruby would remain with Dr.Rong"s practice....I decided, to give Dr.Rong a try since they're like family to me, knowing all my dental fears & still putting up with me.....I said "why not?", if I didn't like it.I can always change dentist later. Now, I've brought you up to date of how I've come to know Dr.Walter Rong! Since 2/2012 I've been getting regular teeth cleanings, fillings and crowns from Dr. Rong. Learning from the start of my MANY fears, he has a way of talking to you, telling "corny" jokes or whatever it takes to put you at ease (which I thought was utterly impossible for me") He also explains "each and every" thing of what he is about to do so you won't get any surprises(now that is a big PLUS for him). And what I like the MOST is his very own (signature-way that he NUMBS you without you feeling ANYTHING) I know that seems IMPOSSIBLE...but just ask him to "shake your jaw" while numbing and see for yourself. :). Now, I saved the BEST FOR LAST, just 2 weeks ago 12/16/14, thinking since I'm no longer afraid of the numbing shot and the cleaning, fillings & crown ; I could now tackle the (ROOT CANAL) that was long overdue. With Dr.Rong"s expertise, caring attitude, step by step verbal walk-thru, checking on your condition almost every 5 mins.(note: I have severe high blood pressure) and with a very highly qualified assistant Ruby, alongside him...GUESS WHAT? Within 2 hours Dr Rong, not only DID the ROOT CANAL, also did (2) filings and (2) crown preps in just one sitting!!!! CAN YOU BELIEVE THAT? Afterwards, I went home , (of course still numb but NO PAIN.) didn't even need a prescription for pain medicine; I ate lunch, took a nap and was awakened in about 2 hrs. by Ruby/Dr.Rong to check on me (because I had multiple procedures done (per my own request) to complete prior to end of year insurance allocations). The following day Karen called to further check on me....numbness/swelling all gone...BACK TO NORMAL ! I'm sorry for this very lengthy review, but I know some of you that are looking for great dental work done by professional and empathetic staff, may be just as fearful as I once was. My biggest fear was a ROOT CANAL, not any longer...I think I can withstand any dental treatment now. DR. WALTER RONG is so gentle, caring, such an expert, extremely knowledgeable and even try to throw a little humor at you during the process...He has truly erased my biggest fear. I look forward to going to the dentist now, with hopes of saving my teeth during my senior years. So, whatever is "WRONG", DR."RONG" will make it "RIGHT"', give him a try! You're going to love being treated as family. . read more

Dr.Rong was our dentist at Sylmar. All Sylmar clients are sad to see him leave Sylmar. However, we are all happy for him! He is the BEST dentist we've ever had. He is truly the best, honest , sincere and most of all, extremely compassionate especially towards children. Highly recommended! read more

I've known Karen and Ruby since they were working for Dr Forbes for the past 20 years, and they always made us fill like family. Now at Walter Dental I've never had a bad experience. I would like to say if you want a very nice office please stop by Walter Dental. read more

Just went for the first time to this office and I'm not a fan of dentistry. Even though it's my own fault for not taking care of me teeth as well as I should. But this office is great! The staff is very kind and reassuring and the doctor is pretty gentle and keeps you informed as to what he's doing and is going to do. I didn't feel like I was just a patient :) read more

Dr. Walter is a wonderful dentist with a gentle hand. The staff, Karen and Ruby are incredibly friendly and professional. I went to Dr. Forbes and followed her staff to Dr. Walters. I'm glad I did! read more

Can't say enough positive things about dr. Walter dental and his staff. They are extremely friendly and professional! No other dentist I have been to before is as thorough when it comes to explaining my dental condition and my treatment options. The staff always makes me feel comfortable and puts my mind at ease while they operate. They are extremely professional and they are artists when it comes to making my smile and my teeth health the best it can't possibly be. I always recommend them to my friends and will continue to do so. read more

Dr Rong is awesome! never had a rootcanal before and heard many horror stories so i was a afraid to get one done. this tooth had been bothering me for too long so i had no choice =/ got a rootcanal done by him and it was better than i thought. my tooth was bad so it was sensitive for the drilling but i felt nothing for the shot and once he numbed my nerve it was awesome! i felt NOTHING!!! i was about to fall asleep when he told me he was done! if you are afraid of pain then i sugest you go to him. he does a gret job to keep you calm and comfortable! ^.^ definitely coming back!! read more

This Dentist is honest and comfortable to be around. He thoroughly explains everything about your teeth! His Front office and staff are amazing and eager to make you at ease. They follow-up after your apppintments. They send kind reminders when you have one via email. I have finally found my Dentist! read more

My son referred me to Doctor Walter and he was right. I love this dentist office, the staff is so friendly and fun and Doctor Walter is very Knowledgeable and makes sure you understand everything he is doing. I would recommend this dentist to anyone who is looking for a great dentist!! read more

Dr. Rong is truly an outstanding dentist in my opinion. He's professional, friendly and very patient. His assistants are equally outstanding. I wish all of my previous dentist experiences were this way. read more

I usually leave reviews when I have had a bad experience but let me give credit when credit is due. I have never had work done besides the regular filling every now and again (since i have that crazy sweet tooth) but apparently my sugary habits have caught up with me. I had a root canal today and was a bit nervous because of comments from family and co workers and their bad experiences. Well I walked out of there just like any other normal check up. No pain....I can honestly say Dr. Walter is a great dentist with a wonderful sense of humor and Ruby and Karen are the best. And they always call the following day to make sure you're doing well...That's exceptional service. read more

By far the best dentist I've had since childhood. Dr. Rong and his assistants are very friendly and approachable. Came here to get my wisdom teeth extracted and was expecting the procedure to be long, tedious, and extremely painful, however, it turned out to be the complete opposite. Dr. Rong was extremely gentle and patient with me to ensure that I was comfortable with the procedure itself, He explained the process and gave me options as well as recommendations. Having that said, I am extremely satisfied with the work he does and have been coming back since then. If you are looking for a long term dentist, I would highly recommend him! read more

I totally love coming to Walter dental, and I have been with Ruby and Karen for a long time. Absolutely refer to my friends. They are always so kind and helpful! :) read more

Dr. Walter and Staff are like family. My entire family has been going to them for about 3 years now. Every visit has been full of laughter and some of the smoothest routine exams i have gone though. Dr. Walter works with precision, accuracy and a delicate touch while describing what it is he is doing. I've never suffered any discomfort resulting from Dr. Walter's work. Karen and Ruby are caring professionals as well, and as other reviewers have written, ensure the patient is comfortable. Karen and Ruby contribute to the Doctor's efficiency with thorough preparation and initiative so the the three of them work as a very cohesive and effective team. With Dr. Walter, Ruby and Karen, there's no need for anxiety when its time for a trip to the Dentist. read more

While very few people enjoy going to the dentist, if you go here Dr. Walter and his assistants will make you feel like going to the dentist isn't so bad. Dr. Rong, Karen, and Ruby are all very talkative and friendly and always help their patients feel at ease. I have had regular cleanings here and also fillings done and they are very gentle with every procedure they do. This is the first dentist I've had where I experience virtually no pain. I highly recommend this dentist for honest, consistent, wonderful service. read more