Had a great experience working with Gerry. He was very accommodating, easy to talk to, and…read moregenuinely willing to help with our situation. He was able to get someone out to us the very next day, which we really appreciated. The whole process was smooth and stress-free, and the quick response made a big difference.

Needed a termite inspection when selling our house, and they were able to come out before any other…read morecompany, and got the report to us the next day. The inspector also called me while he was on site, and did a thorough job, even going under the addition with the creepy crawlspace foundation. They also replied promptly to emails when the buyer's agent had a question that I couldn't answer. Highly recommend B&B to anyone!

We had mice issue. Biggins closed off multiple entry points to the house then set traps to catch…read moreany mice that were left inside. Mouse caught and no mice since.

These guys are fantastic. Smart, effective, and reasonably priced. I like that they are a small,…read morefamily-owned business. They know their stuff and can take care of the problem quickly. Highly recommended.

I got a response right away and I will be serviced by Friday . What I really like are the…read morereasonable prices and attention to customers requests. The owner was very customer oriented and was willing to serve me right away.

I recently moved to Andover and noticed mouse droppings throughout my garage and the basement of my…read morehouse. I reached out to Sachem Pest Control and they came out the same day and gave me honest advice about what services I would need to take care of the problem. My wife and I discussed if we wanted to move forward with the services and finally decided that we needed to do something about the problem. I reached out to John B. and his company and the services that they rendered were above and beyond what we expected. Two servicemen came out to my house within a day, provided quick and professional services and we have not had any issues with mice since they came to our house. I would highly recommend them if you are having any issues with pests in or around your house.

Saturday May 31,2025 , I had an annual termite service with tech Jeffrey Ham …read more This was the first time in many years he has done my service. He was excellent. He replaced 13 stations out of 19 total stations. I am so please with his work , will request him again. Thank you Modern Pest Service , Pat Cappadona

Do not use this company! I have never written a bad review about a company before and hoped to fix…read morethis with the service team but have not gotten anywhere. We hired Modern Pest Services for a bird nesting issue in our home and had so many issues. First, we had to pay $99 for a quote and it took weeks to get a technician out to our home. Second, once someone did arrive - he was unprofessional (disorganized, not versed in our issue) and unresponsive after the visit. We followed up a dozen times over an 8-week period, and were told Modern Pest Services actually do not handle these types of pest issues and were working with a third party. We are now over 2 months into the issue, and have yet to receive a quote. We have asked for our money back (because we never got a quote) and have gotten nowhere. So in summary, we paid this company $99 to have them not provide us a quote and completely wasted our time (+12 hours/day off of work to meet the technician). Could not be a worse experience - avoid at all costs.

Contacted Pro Pest Control to come investigate the possible cause of some scratching my wife and I…read morewere hearing along the wall separating our bedroom from the outside of the house a few times last week during the night. They immediately responded to our request, and set up an appointment for the following day to perform an inspection. During the inspection, they determined that the noise we heard that we thought was coming from inside the walls may have been an animal scratching the outside of our house, because there were no signs any animals were getting inside the house. We had wildlife traps set up in our house from a previous mouse and squirrel intrusion a couple years ago. The Pro Pest specialist inspected those traps and determined they were still operable and didn't need to be replaced. After his review, he determined that no services were necessary and didn't charge us for his inspection. He could have easily ripped us off and pushed a service on us that wasn't needed, but he didn't. I recommend using Pro Pest Control Service if you want a good, honest service and prompt response time.

Mike responded to my request for a mouse issue quickly. He did a fantastic job with this issue and…read morealso provided us with a great education on how these sneaky little critters operate! Thank you Mike!!

One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

reached out to them as I needed a wasp nest removed…read more They never bothered to get back to me. Won't call them again.

Unbelievable service! Fast quick friendly and everything in between. Thank you Ernie!!read more

We wish to extend our appreciation for the quick service and reasonable price to rid our soffit of…read moremultiple wasps and yellow jackets. The swarm was extremely active and now hopefully gone forever. Good guy, good service and good price.

John Meredith has been our pest control technician for about a year now, and he's been fantastic…read morefrom day one. He is incredibly knowledgeable--not just about mice, ants, bees (including every kind of bee), and even rats--we've unfortunately had them all living near a pond. He takes the time to explain things, and you can tell he genuinely enjoys what he does. He's also just a great person. On his last visit, he had finished up and was heading to his truck when he spotted a stunned baby bird sitting in the middle of the street. Without a second thought, he stopped to help. We moved it somewhere safe and gave it a little water, and before long its parents came back for it. It had nothing to do with pest control, but it said everything about John.

Ever since we started working with Greenhow we no longer have a pesky mice problem. My Greenhow…read moretech Luis is great at his job, efficient, and very kind. Always happy to have him service our home. Thanks!

I changed my schedule for visits and they doubled the cost without informing me. I cancelled. They…read moreare only marginally effective and quite costly.

I am actually surprised by the fact that they don't seem to care about the bad reviews that they…read morekeep getting. We are going on 4 months now of having a mouse infestation. We have put everything food away into bins and we are very careful about what we're leaving out. Even down to the food for the dog has to be put away. You definitely do not get what you are wanting with this company. If you want dollar traps from the dollar store then you have come to the right place. Every single one of our traps has broken and the mouse is able to get out. They say they will be back. They don't come back for weeks and they don't even bring the stuff. We have never had a problem with an exterminator before but this one is something else. If you have dogs they don't really care because they'll leave those traps everywhere