I came from 3 hours away on the sound to have my CVT fluid replaced. They got me in early and were…read moredone in 2 hours. Excellent work and customer service. Will recommend them and use them again. Thanks!

I was searching for a place to fix the A/C on my classic car and after reading through quite a few…read morereviews, I decided to give this one a try. Well I was so happy I did. The team was so friendly, helpful, reassuring, kind, honest, and knowledgeable. I received consistent updates about the status and recommendations as requested on what I would need, but was also informed that my vehicle was in very good shape. That's always great to hear because some shops try to get over but the integrity here will keep me as a longtime customer. I don't take that car just anywhere so I'm glad I found some great hands to help me maintain it at a reasonable price point and the job was performed rather quickly! They even recommended other shops for what some special services I was requesting. This was definitely a great find in the city for me!

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

On August 28, 2018, I dropped my car off at the dealership because I thought my car was missing…read more It is 9 years old with the same sparks plugs that I purchased the with. Understanding that this was two days before a holiday weekend. the technician at the dealership said he thought it was the transmission and wanted to keep my vehicle for five days before anyone looked at it. This was unacceptable and if it was a transmission issue, I wanted a transmission expert to look at it. Long story short, after speaking with Matt at the Capital shop, I dropped my vehicle off with him. Matt and his team are the best! Not only did he repair my vehicle (yes it was missing and Matt and his team did a complete tune up on my vehicle), they had me back on the road the same day. Talk about customer service! The dealership doesn't have to worry about seeing me anymore. I am an AAMCO customer for life. Thank you so much Matt for getting my baby back to me!

Highly recommended! This AAMCO goes above and beyond to take care of their customers. Jerry was…read moreamazing. He had the car in the shop promptly, was able to determine the issue. He called and had the part sent over right away. The part was installed and the next thing I knew Jerry was holding the door open and stated Mrs Bullard your car is waiting for you. Amazing friendly service, quick and easy! Best of all.... in and out, so Thank You!

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

Messer Transmission is an extremely honest, helpful, and trustworthy shop. It does what every…read moremechanic should: give you the facts straight up, tell you precisely what you need, and tell you how to properly fix your car without ripping you off. If you are looking for a good mechanic in Raleigh, I highly recommend taking your car to Messer Transmission.

Outstanding service. Very professional. I really appreciate the way they diagnose the problem and…read morethen tell you the proper solution, and then stand behind their work. They do not try to sell you a bunch of expensive BS you don't need. I take my vehicles, my children's vehicles, my wife's vehicle to them for service and I have complete faith in what they do. I highly recommend these guys for transmission or other auto work. Outstanding in every respect.

I brought my 2008 Porsche Boxster in because the car would not crank, even after a brand new…read morebattery replacement. I discussed the situation with Mike prior and I did some research to narrow it down to what was likely. Mike was able to fit me in and although I had to wait a few hours, due to the shop being unable to replicate the problem, the clutch switch was cleaned which was one of the areas suspected. Cost out the door was $232 which was mostly the $175 diagnostic fee, followed by shop fees and tax. Waiting room was fine with coffee available and a vending machine for snacks. On the final bill, there should have been an explanation of all charges, e.g. shop fees but more importantly, a full description of what was investigated and done. Those two items need improvement.

This place is amazing!!! If I could give it 100 stars I would. I had work done to my car a month…read moreago at a dealership and I had more problems with my car. Not only did he fight on my behalf to have the dealership cover the cost, but he made sure I had a loaner car to drive until the repairs were complete. Mike is great!!! He is caring and compassionate!!! They now have a forever customer!

they are a bunch of crooks, they scammed me out of $6000. They were supposed to rebuild my…read moretransmission. I got it back with worse problems, and it leaked. Now it doesn't shift out a third gear when before it did. It's literally now a lawn ornament. When I brought it back in for them to fix the transmission fluid leak, they told me it wasn't covered under warranty because the hose was attached to the radiator. When I asked him if he was stupid because it was leaking radiator fluid, he didn't wanted to fight me and took a shirt off like a little girl. I also guarantee you, the majority of those cars on his lots are taking via mechanic liens in crooked ways. +90% of the reviews I see have to be bots because this place is a joke. I promise you wanna stay very very far away from these losers

No urgency; people don't seem to know what they're doing. Go to Aamco transmissions instead.read more

He told me exactly what was wrong with my vehicle. He's also kind. I would recommend this shop to…read moreanyone.

Ted's Automatic Transmission: A Five-Star Experience…read more Ted's Automatic Transmission of Raleigh truly deserves a five-star rating. When the transmission in my 2015 GMC began slipping just four years and 77,000 miles after the dealership had installed it, I was sick to my stomach. The dealership quoted me over $7,000 to rebuild the transmission .... again. During a recent job transporting aftermarket torque converters for GEM Logistics, I asked around for a reliable transmission mechanic. Nate at GEM Logistics immediately recommended Ted's Transmission and told me to "Ask for Marvin." I called Marvin at Ted's Automatic Transmission, and after a brief conversation, he suggested I bring my truck in for a closer look. Upon arriving at the shop, I was impressed by the beautiful facility and the friendly atmosphere. Marvin's straightforward approach and reassuring demeanor immediately put me at ease as he conducted a preliminary evaluation based on my information. Marvin and his team went above and beyond to resolve my issue. Not only did they rebuild my transmission in less than 48 hours, but their pricing was extremely affordable. The entire process was smooth and worry-free, thanks to their professionalism and expertise. I am deeply thankful to Marvin and the entire team at Ted's Automatic Transmission for their outstanding service. Thank you, Marvin, and kudos to everyone at Ted's Automatic Transmission!