1. Washington Plaza Hotel

    1. Washington Plaza Hotel

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    Washington, DC, DC

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    Washington Plaza Hotel

    3.5 (357 reviews)
    Open Open 24 hours

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    Gail B.

    The hotel is nice. The lobby was decorated for the holidays when friends stayed here. The hotel staff are nice and welcoming. There was a convention, which made things busier. That didn't affect service. The location is convenient.

    Buttermilk Chicken Sandwich with ranch. So good
    Correy H.

    Centrally located and fantastic staff! Washington Plaza offers a great experience for a reasonable price. I recommend checking for special weekend deals. The restaurant is a must - even if you are not staying there. Amazing staff, menu and prices are reasonable.

    Anne M.

    Overall a very enjoyable stay! Staff are friendly and very attentive (I don't think I had to hold a door open myself a single time I was there) my only issue is the design of the bathrooms.... They look like something from a hospital mental institution. Felt and looked very much like a public bathroom. Water temperature and pressure was not great. The bathroom floor tiles were very rough and uncomfortable to walk on. Waited for the bar to open in the lobby but apparently it's the outside bar by the pool that's open for the season. Room was much smaller than expected but perfect for 2! Restaurant in lobby has a great breakfast selection. Outside pool was beautiful! I just wish that there was indoor pool and hot tubs. Gym should have privacy glass up. Awkward having people stand and watch me since it's connected to the underground parking lot. Family washroom/showers outside gym were disgusting and smelled horrible. Fish in lobby are perfect beings and I loved them. Would recommend for cheap price

    Main entry and dining area... Looks like a set from MAD MEN.
    Steve K.

    NOTE: This review is only on the restaurant just off the lobby, not the cocktail lounge nor the hotel. I literally walked in later after a day of meetings and asked where the restaurant was, and what a surprise. The overall experience was well worth this stop in terms of atmosphere, food quality and service. Of course, the 1960's interior is neat to me and it is conveyed in every detail. My server was providing truly old school service, which was a treat these days. My chicken pot pie (recommended by the waiter) was just fabulous, really good and filling. My side salad and adult beverages rounded out this lovely meal. Even better, the price was fairly reasonable, ever with Washington DCs over inflated prices. All in all, if you want something a bit different yet also familiar, come here.

    Chocolate martini
    Michael C.

    All 5 stars for the great customer service and manager of the restaurant in the lobby. Came here for the weekend to avoid driving back home after a night of drinking. The layout of the hotel is great and very clean. Underground parking is safe but somewhat tight if you have a bigger car. The rooms are nice but seem to be renovated as the bathrooms are somewhat small. The beds also seemed small and the pillows weren't so great either. However! The lobby restaurant was awesome. The manager came by our table several times and even took our pictures. I believe they were short staffed and our waitress did an amazing job. The food and drinks were great. Even the water was out of this world. I believe they use a filtering process. Overall it's rare to see a manager step up and help his staff and do a lot of hands on work at each table. Overall a great hotel to stay at if you are in the area. I recommend bringing your own pillows though.

    My wife and I on business trip
    Michael G.

    Very clean and great lay out. The room my wife and I stayed in was a king bed suite. No frills room. The hotel staff was very warm and friendly. The lounge wait staff and breakfast staff were awesome. Made our DC business trip like home.

    Sophia M.

    The pińa coladas are great. Staff is nice and very helpful. The view from the watering hole is beautiful.

    Emily W.

    I had a lovely experience at this hotel in the summer during peak season. Rooms are very well priced. Nothing fancy but clean, large enough room and staff were very friendly and helpful. The large outdoor pool and pool deck are very nice too. They serve drinks and food out there. The hotel also has a restaurant though I didn't eat there. The hotel is centrally located for walking or using public transit to get to popular locations in DC. I would stay here again.

    Lobby with poolside view

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    5 months ago

    Incredible customer service; small but comfortable rooms; tiny bathroom; lovely dining options.

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    1 year ago

    Great hotel. Have stayed a few times for conference or travel. Good rooms. Reasonable price. Nice neighborhood.

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    3 years ago

    Friendly staff, clean albeit outdated rooms. Low score due to the entire lobby and first floor smelling like piss and marijuana.

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    Page 1 of 9

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    Review Highlights - Washington Plaza Hotel

    Everything from the extravagant king bed to the plush pillows to the amazing view of Thomas Circle.

    Mentioned in 15 reviews

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    JW Marriott Washington, DC

    JW Marriott Washington, DC

    (500 reviews)

    $$$

    This hotel is a whole vibe. The staff made me feel like a regular from the second I walked…read morein--warm, welcoming, and zero snobby energy. The room was spotless, the turndown service was a nice flex, and everything felt polished. The location is clutch--walkable to fun spots and everywhere we needed to be for work. The key-card elevators are sleek, high-tech, and super secure. The restaurant and bar had great energy, and the food hit, but $24 for a drink is unhinged. Overall, a stylish, safe, and seriously fun stay. More details from my review on Google: Rooms: The rooms were exceptionally clean, comfortable, and well maintained. The turndown service was a lovely touch, and everything in the room was perfect throughout my stay. Safety: The hotel elevators felt extremely secure and high-tech. Guests must use a key card to access certain levels and floors, which added an extra layer of safety and peace of mind. It's a great security feature and made me feel very comfortable during our stay. Walkability: The hotel is conveniently located within walking distance of plenty of things to do, as well as the locations I needed to access for work. The location made my stay easy and convenient. Food & drinks: The hotel restaurant and bar had a nice atmosphere, and the food was good, but everything felt extremely overpriced. Charging $24 for one drink is absurd. I enjoyed the experience overall, but the prices make it difficult to recommend. Noteworthy details: From the moment I arrived, I was treated like a regular. The staff made me feel genuinely welcome and at home-never like an outsider in an exclusive club. Their warm, down-to-earth hospitality made the experience truly special.

    From check in to check out everything was smooth. Our room, though small, did not feel cramped…read more Everything was clean and tidy. Too bad stored blankets were unavailable for sleepers wanting more warmth than their traveling companions. We had to make a second request for one. May I also suggest providing more than one bar of mini soap bars. It's such a minuscule cost item but would obviate having to repeatedly move the precious one bar from sink to shower. We found the valet staff particularly helpful especially when navigating awkward arrivals and parking needs of our personal guests. Sean was a prince. He supervised an otherwise complicated set of logistics with competence and gentlemanly grace. Another shout out to the manager ( sou?) of the breakfast dining. We watched him rigorously oversee staff and guests while occasionally stepping in when helpful. His leadership is likely responsible for the professionalism of said staff. This is in direct contrast to the staff of the Willard across the street where we took the first breakfast of our stay. We were dismayed to have to endure extremely loud staff socializing, boisterous laughter and downright flirting. This type of behavior would have been unacceptable at the JWMarriott. This experience alone confirms our future choice of Marriott over Willard for annual DC visits.

    Hotel Washington - Relaxing and waiting room

    Hotel Washington

    (695 reviews)

    $$$

    (Please note I am writing this before the end of my stay)…read more A tale of two cities: My significant other and I are on a bit of a journey up the east coast and we have been blessed to stay in some stunning locations. This review is written on the piggy back of staying in a wonderful location in Asheville. On paper we had a similar experience; greeted warmly by the valet, then again by the concierge. We also have the similar warm plush robes waiting in the room with a welcome note (it's our anniversary). Both locations also boast the roof top bar. In Asheville I sat and drank prosecco and watched the moon rise and then respectively the sun rise over the city. This is where the Hotel Washington takes the turn and as the reader I suggest you ask "what is the experience I am looking for?" The hotel Washington has a beautiful bar with great team members but it is very difficult to see the monuments. There are artificial flowers and pretty lights to give you a spot for lovely photos (of the artificial flowers) and probably look lovely if you're a content creator on social media. But the bar that overlooks the Washington monument has pink lights that reflect off the windows preventing you from actually looking at the monument. In the morning I walked to get a coffee and returned hoping to sit upstairs and watch the sunrise over the city. Nope! "For security purposes" the roof is locked until 4pm. The 4 stars instead of 5 is there is a very heavy perfume in the hotel lobby. It is very heavy and does not seem to have a purpose other than to "not smell of people or outside". This hotel is lovely! The room is comfortable and offers the lavish elegance of a luxury hotel. But the feel this hotel seems to be aiming for is more of a night club and spot for content creators rather than a beautiful building overlooking the amazing history of our country. When booking please consider what you are hoping to get from your experience!

    We came to have dinner one night and had such an amazing time…read more Very beautiful inside and great service. We had one employee who really stood out to us. His name is Sam and he was so patient with us and took so many photos for us. We really had the best conversation with him. He gave us the history of the hotel as well as recommendations for other places around the city Whenever we needed anything he was right there and beyond accommodating. We will definitely be back and will make a point to ask for him next time. It's pretty rare now to get a server who is hard at work but also will stop and take the time to answer your questions and make genuine conversation.

    Conrad Washington DC - Sakura Lounge

    Conrad Washington DC

    (187 reviews)

    $$$

    Downtown

    Okay, okay, so Conrad might be the ONLY Hilton property I like…read more When the honey pot comes to town he always gets hotels at Marriott properties because of me but this time he wanted to be closer to my job and booked the week here at the Conrad. I've been here for dinner and drinks at Estuary so I was familiar but I am grateful to have stayed here this week. The bed was comfy, not sure it's better than my fave hotel but it did the job. The closet space was excellent, the restroom was nice, no tub in the bathroom but very modern and chic shower. For $800 a night I loved all the extra touches they do like putting water and slippers on the side of the bed. We were able to partake in the food but with Del Friscos, Estuary and all the good eats around we passed on the perk all week. Overall, this hotel is nice. Would definitely stay again. He's bougie so yes he'll be back with me in tow.

    Our stay at the Conrad Washington, DC was one of the most meaningful hotel experiences I've ever…read morehad--not just for me, but as a parent. Traveling can be exhausting, and during our stay, my son Colin often went down to the bar and restaurant on his own in the evenings and mornings. What stood out to me wasn't just the quality of the food or service--it was how the staff treated him. Every single time, he was met with kindness, respect, and genuine warmth. He ordered his meals, sat comfortably, enjoyed his time, and never once felt awkward or out of place. The staff made sure he had what he needed, checked in on him naturally, and created an environment where he felt completely at ease. As a parent, that level of care is something you never forget. For me, the experience was just as special. Corey, the bartender, was exceptional. Each evening, he made sure I had exactly what I wanted, when I wanted it, and engaged in thoughtful, easy conversation that made the space feel welcoming and safe. It wasn't just service--it was connection, and it made a long, tiring trip feel restorative. This hotel doesn't just deliver luxury--it delivers humanity. The staff understands how to read people, how to make guests feel comfortable, and how to create an atmosphere where everyone feels like they belong. I've stayed in many beautiful hotels, but this experience stands apart because of how we were treated as people. Thank you to the entire team--and especially Corey--for making this such a memorable stay. We will absolutely be back.

    Waldorf Astoria Washington DC - Exterior

    Waldorf Astoria Washington DC

    (157 reviews)

    $$$

    Federal Triangle

    This is a phenomenal hotel with exemplary staff; if anyone has the opportunity to stay here, they…read moreshould! Other than the amazing rooms and beautiful lobby, this hotel has some of the best customer service I have experienced. The staff has been more than respectful and polite; they go above and beyond what is expected to ensure that guests are taken care of. I specifically wanted to shout out The Concierge Noboa, who has set a new gold standard of hospitality and has ensured a customer for life.

    Had afternoon tea in Peacock Alley of Waldorf Astoria DC. Absolutely gorgeous; the architecture and…read moredecoration. Cherry blossom tree/decor! Live harpist! Service was excellent. Complimentary champagne (Veuve cliquot yellow label) was provided. You get to select one tea and each person gets their own pot. - Picked cherry blossom green tea; enjoyed the floral taste. There was a variety of savory and sweet bites. - My top savory ones: crab beignet & chicken cherryaki - unique/delicious - confit duck was ok, brisket corn roll was my least favorite - Scones: liked the black sesame caramel more than lychee rose (can eat without any jam or curd) - the black sesame scone paired well with the cherry blossom jam/Devonshire cream/yuzu mint curd - Sweets: faves were yuzu strawberry tea cake, hojicha cherry opera torte, & Sakura rice shortbread - matcha tartremet & Sakura yokan were ok The snacks were super filling! Left the hotel feeling super full. I hope to experience another afternoon tea at the Waldorf Astoria!

    The Hay-Adams - Executive Studio room

    The Hay-Adams

    (180 reviews)

    $$$

    Downtown

    I went to The Hay Adams for their unique "Be Gin the Evening" event, which opens the normally…read moreprivate Top of the Hay to the public for a limited number of dates and times. If you have the opportunity to catch one of these evenings, it is absolutely worth the effort. I arrived early and stopped at Off the Record for a drink before heading upstairs. The bartender mentioned that this event also helps provide additional hours for staff during the slower month of August, which made me appreciate the concept even more. The Top of the Hay itself is stunning. The views and setting are exactly what you would expect from such an iconic DC property, and getting to experience a space that is typically reserved for private events made the evening feel particularly special. The drinks were also excellent. Sweet, but not overly sweet. But what really stood out was the staff. I do not say this lightly. The service was outstanding. I genuinely wish I had caught everyone's names because anyone working between roughly 4:30 and 7:30 that evening in the lobby, Off the Record, or Top of the Hay deserves recognition and a raise! Every person I interacted with was incredibly attentive without ever being overbearing. What impressed me most was that the staff remembered my schedule for the evening and made sure I left Off the Record at exactly the right time so I could be the first person to step into Top of the Hay when it opened. That level of attention to detail is rare. Beautiful space, great drinks, and truly exceptional hospitality. "Be Gin the Evening" is such a clever way to let locals and visitors experience a part of The Hay Adams they otherwise might never see. I would absolutely do it again.

    Still wondering what is 5-star about this outdated, tiny-rooms, no view place. Our stay at The…read moreHay-Adams was deeply disappointing and fell far short of basic expectations, let alone what you would expect from a property claiming five-star luxury. For the rates they charge, the conditions and service are unacceptable. The building is old, heavily dated, and features cheap fixings. The bathroom is tiny, featuring a cramped round sink with virtually zero counter space to set down any personal items. Furthermore, for a five-star hotel, lacking a proper hot tub and standalone shower is unacceptable. The towels provided are cheap, rough, and feel entirely out of place at this price point. The bathroom ventilation is so old and loud, that I can't even believe it's there. No fridge in the room, only a mini bar that will charge you if you move around mini bar items to place your own drinks. The view of the White House was severely misadvertised. To actually see it, you are required to pay an extra $700 on top of an already steep $600-per-night room rate. The acoustic insulation is non-existent. If anyone is staying in the room above you, forget about sleeping--every single footstep and movement carries straight through. The front desk staff was entirely dismissive. After promising to switch our room to resolve our issues, they dragged us through three separate attempts, wasted hours of our time with non-responsive answers, and then finally demanded we pay even more money to fix their mistake. After we went through, not even a complimentary breakfast or really anything. Shocked that this place is more expensive than Four Seasons, St. Regents, and the kind. This is barely a three star hotel (except location of course). Stay away.

    Sofitel Lafayette Square Washington DC - Elevators

    Sofitel Lafayette Square Washington DC

    (269 reviews)

    $$$

    Downtown

    I booked this hotel for a 1 day stay while in town and I was impressed…read more Located conveniently to attractions , me and my daughter had a blast exploring as a last minute trip before back to school. Room was cozy and I loved that the bathroom has a tub for my princess as she loves soaking in bubbles with her toys. I'd definitely stay here again!

    My husband and I stayed at this hotel for a night to celebrate our anniversary. When I made the…read morebooking, I indicated that it was our anniversary. I booked the hotel using chase points, and chose the property because it's supposed to be a 5 star luxury hotel. When we arrived, we weren't greeted at the door and no one offered to help with our bags. The front desk man was very nice and when he asked if we were there for a special occasion, I again said that it was our anniversary. I was certainly not expecting anything, but since I could note it on my reservation and the front desk man asked, so I would maybe expect something small. We made our way up to our room and we were in a 3rd floor room. I wouldn't have expected a 5 star hotels to have "bad rooms," but this was a bad room. No natural one, one small window face to face with another building, stains on the decorative pillows on the bed, some stains on the wall, I definitely would have been grumpy if I didn't use points for the room. Shortly after arriving, I called the front desk to ask if wine glasses could be brought up. I had to call again a half hour later and after 45 minutes, they were brought to the room. The bed was very comfortable, the bed linens were nice, but the pillows were down feather pillows which like you might as well not even have a pillow. The bathroom was very spacious with great water pressure and hot water, but the shower soap needed to be refilled along with the body lotion. We had a reservation at Opaline at 7:30 and made our way down at 7:20. We waited for the hostess for about 10 minutes and while we were waiting, another hotel patron told us we shouldn't eat there because it wasn't very good and the service was bad which was kind of funny. We went about our evening and checked out the following day at around 11. No one thanked us for staying, offered to make sure we had transportation, etc. So while not terrible, if you are looking for a true 5 Star hospitality experience, this is not it.

    Residence Inn by Marriott Washington, DC Downtown - This corner is set up for "elite members" next to the front desk.  Pretty underwhelming.

    Residence Inn by Marriott Washington, DC Downtown

    (143 reviews)

    $$

    Downtown

    I would agree with the other reviews that this property is located in an accessible part of…read moredowntown DC. Most tourist attractions are a short uber ride away. There is a CVS store that is located in the same building so that's convenient if you're traveling light and need to pick up some toiletries. Room was simple and had all the basics. Full kitchen with all the essentials -- full fridge, microwave, stove, plates, bowls, eating utensils, etc. so ideal for guests who have an extended stay. Had a corner suite (room 411) so it was a bit more spacious but the view was unusual -- my view was directly of a conference room for a company next door. Hilarious to open up the curtains to see 15 people convening in the conference room. Front desk staff were nice. Bought a couple of Voss waters from their mini mart next to the front desk @ $12 plus tax each.

    From the moment of check in to check out the next day, I was treated with disrespect and a rude…read moreattitude. The lady who worked late night barely looked at me when I approached her. She was very short in her reply to my question about what the closest metro was. She was too busy looking at the computer (or whatever that was in front of her). No other customers were around. I then asked about a wake up call and she "huffed" in frustration. I asked for her name and she pointed to her tag. I am truly upset at how i was treated overall. I will not waste my time again with Marriott, especially with how much it costs at this location!

    Washington Plaza Hotel - hotels - Updated September 2026

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