Used to regularly visit this car was and it had always been great. Over the past few years there…read morehave been some issues. Most recently, after going through the car was I noticed that there was a large slice cut into the passenger side right tire which must have happened from the tracking system. Also, the clear coat on the front of the car has separated and begun to deteriorate. I will not be returning to this business.

I went thru car wash oct 7 2025, as I was half way thru the carwash and I felt like I had been hit…read moreby a car I turned around to look and see if a car hit me and there was no car. So I didn't think about it till 3 or 4 days later and my husband saw it, he told me to call the owner I did and he was telling me no way not from my carwash and you can tell whoever you want your lies but no me. It didn't happen here. He was extremely rude and I mean EXTREMELY rude. So I've had the flu and been so sick my cars been sitting in the driveway since. But I'm going to call my insurance and let them handle him and I'm calling Valvoline to let them no that what happened, because they buy those free carwash tickets for people that get there oil done. And that's how we got the carwash. But I know for a fact something hit my car in the carwash and it wasn't a car .

I was happy to find Scrubby's (sometimes known as Gresham Car Wash on my GPS as there is another…read moreScrubby's on Halsey) after driving an hour to another touch less car wash. This place is fully automated and open 24/7. I am a bit surprised by the negative reviews but then I guess I don't let my car actually get that dirty. My new car has a ceramic coating so I get the top-of-the-line wash for the most part. I come to get the undercarriage and road grime off my car and it does a good job. My only negatives might be that there is an area of my rear window, protected by a pseudo spoiler and I have to manually wipe that part of the window. There are no vacuums, so I'll have to do that at home. Still, happy to have this nearby.

I drove through today for the first time. Mind you my car wasn't that dirty . Haven't washed it in…read more1 week and had some cherry blossom leaves on there. I purchased the second most expensive wash and drove through. Afterwards, we'll all the leaves were gone but!!! All the dirt was still left behind. Please see images. We later went to wash man to get a better wash. You can see the foggy layer of dirt all over my car!

We have came to Epic auto multiple times for any of our car detailing needs! Our most recent one is…read moretinting our new car windows- they were fast and did such a great job! Front desk gal was helpful too helping me decided what tint was the best! Highly recommend!

I have had both paint protection film and window tinting. Top quality work and fair pricing. I…read morewould use them again and recommend to others.

I crashed my husband's car trying to park it in our apt. bldg.'s parking garage. Oops! I sent out…read moremultiple requests to nearby auto repair shops and Fix The Looks Auto Center was one of the first ones to give me a quick estimate based on the photos I sent over. Their PROMPT RESPONSE, FAIR PRICE, and some of the REVIEWS I've read here are what brought us to choose this auto repair shop as opposed to the rest. I was checking out some before & after photos here on Yelp of another car that Fix The Looks Auto Center fixed and it was an amazing transformation. The before photos showed pretty similar damages to what we had, so we decided to bring our car in for an exact estimate. The exact estimate came close to the initial cost that I first received. And came nowhere close to the other estimates I received from the other shops. We eventually chose the option to fix all of the other DENTS and SCRATCHES that we had on our car, not just the recent damage that I had caused. They also had a great summer deal for AUTO DETAILING, so we added that on top of the repairs. We have 2 pugs who shed an incredible amount of fur and figured that since we were getting the exterior fixed, might as well get the interior cleaned up as well. There was an extra charge for pet fur on top of the car detailing cost. I'm giving this place 4 stars instead of the 5 that it really deserves because we were told that our car would be ready within 3-5 days, but unfortunately, it took longer than expected (about a week and a half from the time we brought our car in and until the last part was fixed). We dropped it off on a Monday and expected to get our car back by Friday (right before our camping trip during the long July 4th weekend). Because they were waiting on a car part that took longer than expected to arrive, we didn't get our car back until the following Monday. Thus, forcing us to cancel our weekend plans. :') They were nice enough to drop our car off at our place in Portland free of charge, but my husband had to drive back to the shop one last time once the car part arrived for them to finish this last repair. I understand that the delayed car part delivery was out of their control, but moving forward, I would advise the shop to order the car part before having us bring our car in to start the repairs. Or maybe give a longer estimate of how much time it will take to complete the work just in case unforeseen things pop up. Or maybe wait until after your weekend plans to bring your car into the shop for repairs. LOL! I did appreciate the thorough communication about these delays, but would have appreciated an exact ETA of completion more. All in all, we were super IMPRESSED when we got our car back. We didn't recognize it! It was CLEAN, SHINY, and all of the damage magically disappeared. It was like our car was BRAND NEW. Thank you so much!!

*** DO NOT GO HERE***…read more Long story short they scratched a panel and want to now charge for their mistake. Details- Thought I found an honest and trustworthy shop. They were so nice at first but don't be a fool like I was! Someone keyed our car on the fender and a little on the door. The scratch was a long horizontal line. When we went for a quote and showed him the car to see if he would need to paint the whole panel he tried to buff it out real quick. Luckily he was able buff the scratch completely out on the door and most of the fender. So we thought wow they're so nice let's go with them to paint the fender since that part couldn't buff out. We made sure to say we were in no rush but they said they had availability so we left it there. 2 days later they call for pick up. I see the panel it looks ok but he shows me a vertical scratch on the door panel that he says he just found and he touched up but if we don't like the way it looks we can bring it back and he can fix it. I'm thinking great! Hopefully it cures perfectly and you won't be able to tell. Well 24hrs later and you can still tell. So I call back and the manager that was standing right there when he told me that is now saying the scratch was there from the keying and that we dropped the vehicle off with it there. IT WAS DEFINITELY NOT! There was never a vertical scratch on the door. She stated that we have to pay for the entire door to be painted now! I have video and pictures from when the guy was buffing it out at their shop and it shows he buffed out the horizontal scratch on the door panel and the door panel was left looking pristine! When we left the vehicle with them there was no vertical scratch!! We were ready to bring another one of our vehicles there for work done and there's no way in hell I can trust them now. Even if I went there and they finally agree to fix the vertical scratch I don't feel like I can trust them to not mess something else up and to not be honest when they make a mistake. I get it, it looks like a little scratch but it was their mistake and they're straight out lying.

Elvis B. delivers again! Elvis B. provides excellent auto service professionalism by being thorough…read moreand patient in providing timely detailed explanations and line item cost estimates. Elvis B. always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. Elvis B. has shown again that Gresham Subaru consistently provides excellent service, courtesy, and respect to clients. Edison W. at Parts Department has also assisted me during my visit as well as in the past. Edison always uses a respectful tone, is very knowledgeable and patient not only with me but other customers. In my experience, the Gresham Subaru Staff in the Service Department and Parts Department will only perform the necessary service and nothing more than your vehicle needs. Extremely honest folks!

I will not be taking my car back here to get serviced again. They're not good at communicating with…read morepeople who do not understand cars nor do they fully document what they've reviewed. They said they fixed my vehicle and within a week it stopped working. They told me I needed a new battery but I took it back to the auto zone I bought it at 3 months ago who tested it at 100%. Never once on the paperwork or via phone was it explained that they did a deep dive test that found an issue that might not register directly on a more surface level test by autozone but no one reviewed that with me or made any note about it on the original paperwork that I could show autozone relating to my concern. I reached out to speak with a manager regarding my concerns 4 different times and not once did they reach back out to me. I wish I could just ignore my clients I don't want to talk to - highly unprofessional. I will be complaining to Subaru corporate about my experience. Do not take your vehicle here. I will be going to Vancouver next time. I finally heard back from a a manager who basically didn't give a crap about what had happened. He said that I left messages with a third party call center so he never was truly notified about my concern and didn't seem terribly concerned and just got mad at me that he hadn't gotten contact as if I would know who is fielding my call when I dial the service information listed on the Gresham Subaru website.

Hmm not sure why they have ANY employees at this store. Unless you value seeing a couples guys…read moresmoking out front as you walk in to be NOT acknowledged and then actively AVOIDED by the other 3/4 paid lackeys in the store. I mean hearing them talk loudly about their lunch plans did give me something to do while I checked myself out at the self-service kiosk. Great place to go if you really don't like people and never want anyone to disturb your restful peace.. Just to be fair I walked BACK into the store and walked up and down every aisle (HINT: as if I was looking for something) still nothing. Walked out a second time kinda impressed with these guys focus on ignoring potential business. NO SOUP FOR YOU!!!

Autozone usually hires kind helpful people. Today John S. was super kind and helpful. This a.m. I…read morewent to treat myself to expensive coffee for passing exam/new job. I never got out of the neighborhood. Car died right in the street. I thought I had a 5 yr battery. The store I purchased it from was not helpful. I was just about to call a tow when a neighbor said it's got to be the battery for the ticking sound and jumped it. My jumper didn't start my car so I thought it wasn't the battery. I shared my morning with John S. at Autozone and had a laugh. I was so happy it was not the $tarter. John S. installed a better battery and ran all the checks with the checking tool. Very happy customer!

Saturday morning I figured I'd get an oil change but I was there 1/2 hour early. I saw who was the…read moremanager show up and he opened early and had me pull into the shop. His crew showed up early and in no time they were on their way to getting the job done. Ryan had a well run operation and his crew paid attention to their tasks and when I heard confirmation of tightened plugs it made me happy. So when Ryan informed me of additional services that I knew needed to be done I went ahead and had him do them all.

Serviceman told me that "Toyota" recommends cars to get an engine flush at 15,000 miles. Liars…read more Will not go back here again. They prey on the naive.

I do not recommend this place had a bad experience. I got a car for here that just last six months…read moreand broke down . They just get cars that are damaged and just fix them really do not recommend this place. Save your money and go to a better place. And if you ever go to look for a car, take a good mechanic with you. DON'T WASTE YOUR MONEY HERE IT'S NOT WORTH IT .

We purchased a 2006 KIA Sedona from the owner DJ. Had one of the best used car purchasing…read moreexperiances I've ever had. No fast talk, just straight talk. I paid a fair price for a great vehicle and after driving it quite a bit since we puchased it a couple weeks ago, we are compleatly satisfied. They come highly recommended. Ben S.