I crashed my husband's car trying to park it in our apt. bldg.'s parking garage. Oops! I sent out multiple requests to nearby auto repair shops and Fix The Looks Auto Center was one of the first ones to give me a quick estimate based on the photos I sent over. Their PROMPT RESPONSE, FAIR PRICE, and some of the REVIEWS I've read here are what brought us to choose this auto repair shop as opposed to the rest. I was checking out some before & after photos here on Yelp of another car that Fix The Looks Auto Center fixed and it was an amazing transformation. The before photos showed pretty similar damages to what we had, so we decided to bring our car in for an exact estimate. The exact estimate came close to the initial cost that I first received. And came nowhere close to the other estimates I received from the other shops. We eventually chose the option to fix all of the other DENTS and SCRATCHES that we had on our car, not just the recent damage that I had caused. They also had a great summer deal for AUTO DETAILING, so we added that on top of the repairs. We have 2 pugs who shed an incredible amount of fur and figured that since we were getting the exterior fixed, might as well get the interior cleaned up as well. There was an extra charge for pet fur on top of the car detailing cost. I'm giving this place 4 stars instead of the 5 that it really deserves because we were told that our car would be ready within 3-5 days, but unfortunately, it took longer than expected (about a week and a half from the time we brought our car in and until the last part was fixed). We dropped it off on a Monday and expected to get our car back by Friday (right before our camping trip during the long July 4th weekend). Because they were waiting on a car part that took longer than expected to arrive, we didn't get our car back until the following Monday. Thus, forcing us to cancel our weekend plans. :') They were nice enough to drop our car off at our place in Portland free of charge, but my husband had to drive back to the shop one last time once the car part arrived for them to finish this last repair. I understand that the delayed car part delivery was out of their control, but moving forward, I would advise the shop to order the car part before having us bring our car in to start the repairs. Or maybe give a longer estimate of how much time it will take to complete the work just in case unforeseen things pop up. Or maybe wait until after your weekend plans to bring your car into the shop for repairs. LOL! I did appreciate the thorough communication about these delays, but would have appreciated an exact ETA of completion more. All in all, we were super IMPRESSED when we got our car back. We didn't recognize it! It was CLEAN, SHINY, and all of the damage magically disappeared. It was like our car was BRAND NEW. Thank you so much!! read more

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*** DO NOT GO HERE*** Long story short they scratched a panel and want to now charge for their mistake. Details- Thought I found an honest and trustworthy shop. They were so nice at first but don't be a fool like I was! Someone keyed our car on the fender and a little on the door. The scratch was a long horizontal line. When we went for a quote and showed him the car to see if he would need to paint the whole panel he tried to buff it out real quick. Luckily he was able buff the scratch completely out on the door and most of the fender. So we thought wow they're so nice let's go with them to paint the fender since that part couldn't buff out. We made sure to say we were in no rush but they said they had availability so we left it there. 2 days later they call for pick up. I see the panel it looks ok but he shows me a vertical scratch on the door panel that he says he just found and he touched up but if we don't like the way it looks we can bring it back and he can fix it. I'm thinking great! Hopefully it cures perfectly and you won't be able to tell. Well 24hrs later and you can still tell. So I call back and the manager that was standing right there when he told me that is now saying the scratch was there from the keying and that we dropped the vehicle off with it there. IT WAS DEFINITELY NOT! There was never a vertical scratch on the door. She stated that we have to pay for the entire door to be painted now! I have video and pictures from when the guy was buffing it out at their shop and it shows he buffed out the horizontal scratch on the door panel and the door panel was left looking pristine! When we left the vehicle with them there was no vertical scratch!! We were ready to bring another one of our vehicles there for work done and there's no way in hell I can trust them now. Even if I went there and they finally agree to fix the vertical scratch I don't feel like I can trust them to not mess something else up and to not be honest when they make a mistake. I get it, it looks like a little scratch but it was their mistake and they're straight out lying. read more

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My car was totaled by my insurance after it was stolen and the thieves lived in it for 2 months. The reason the insurance gave was the condition of the interior and the smell. I bought back my car from the insurance company, had my mechanic repair the damage and then took it to Fix the Looks for sanitizing and detailing inside and out. The car looks amazing. The interior sparkles and smells clean. Once they were done no one would ever know it was trashed and filthy. I'm 5 star happy. Now I'm going to make an appointment for some exterior repairs with confidence that they'll do an equally fabulous job. I feel confident recommending them and I've already sent someone else for detailing. The price is fair and they are friendly and kind..p read more

Fix The Looks Auto Center - 23 year old outback! Looking good as new After! - Auto Detailing Near Me - Portland, Oregon

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I reached out to this company on a Friday and was able to get my car in that Monday. They were able to replace my bumper within a week. Minimal problem with communication but not enough to give below a 5. They gave me a gas card for the troubles and were sincere. Most importantly, my car looks stellar again for a very very (very) affordable price. Hopefully I never have to come back but if I do, I will chose them every time :) read more

Fix The Looks Auto Center - Before - Auto Detailing Near Me - Portland, Oregon

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I looked around for someone that could do a paint restoration on my Daughter's Black 2005 BMW X3. They got me in the same day and did an amazing job. My car is next. read more

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I scratched my car up when I was trying to park and it had some pretty big dents and scratches. I sent in for several quotes from different shops in the Portland area, and Fix the Looks quoted me at 1/3 of what some other places were quoting. I thought this was too good to be true, but when I brought my car in they confirmed the quote in person. They were able to fix my car in just a week and it looks good as new. Joe and Chuck were extremely friendly, and made me feel comfortable the entire time. I don't know much about cars but never felt uncomfortable or wary of the process. I would highly recommend this place to anyone looking for honest work, friendly service, and an AMAZING finished product. read more

Fix The Looks Auto Center - (before) - Auto Detailing Near Me - Portland, Oregon

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The scratches on my bumper were expertly color matched and flawlessly repaired on my emerald green Sienna. I experienced excellent customer service from everyone who works there. I highly recommend their services. read more

I found Fix the Looks by looking on yelp and picking them because it was closest to my house and would be easier for me to get back-and-forth since I work business hours. Chuck answered the phone and was very professional and helped me from start to finish. They were fixing a small dent on my door, from my car being hit. They did a great job on fixing it and going above and beyond. They also detailed my car and it looks brand new. Chuck dealt with my insurance so I didn't have to deal with any of that, it was great! I would highly recommend these guys as they did an awesome job read more

Fix The Looks are awesome. My partner and I used them a few months ago when preparing to sell a car and they did such a great job that we decided to get our other car detailed from them as well, as it was past due for a spiff up. We paid the $25 extra for them to come pick up our car from our home and then return it in the afternoon when it was done. Not only was this a hassle free process but they noticed there was a nail in one of my tires right before they were going to drive it to the shop and they popped on the donut for us! They could have said they can't do it until we fix the tire but they didn't and were very kind. Thank you to Chuck and his family and everyone who worked on my car! It still had glass chards from a break in a couple years back and feels like a new car now. I'll be referring everyone here, for sure. read more

Great experience! Fixed the mirror on my car at 1/3rd the price the dealer quoted me! Great communication all the way through. read more

I told them what was wrong with my car the checked it out and found that it wasn't my power steering but it was the pressure hose to the pump. They were honest and with me gave me a great price which was cheaper then the other 8 companies I got quoted from , they even came and picked up my car for me and brought it back to me the next morning! And they put in a small window someone broke out! You can bet I told my family and friends about them , thank you so much Chuck and Richard also Jen thanks for picking my car up then bringing it back to me!!! read more

Our Subaru Legacy needed body work due to a tree entering the path of our vehicle. Fix The Looks Auto Center did a fabulous job repairing the front end. Moreover, the 6-year-old car was spotless and looked nearly brand new when we picked it up. Finally, we were very happy with the price. The job was excellent; the price was a bonus! read more

Very inexpensive for quality work. Nice people. They finished early, and it turned out great.

I am just amazed at the job Chuck did on my car, he and his crew are awesome, it's beautiful, totally recommend him , and the headlights are clear again, so many thanks you guys rock read more

Fix The Looks Auto Center - Engine - Auto Detailing Near Me - Portland, Oregon

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I needed some small paint work done on my car because I scraped it up. The damage was minor and no dents were involved but I hated the aesthetic of the scratch on my car. Fix The Looks got me in quickly and I had my car back the next day. Very easy to work with them. I will go back and get my car fully detailed. They did great work. read more

Nice people, first time the car was not very nicely detailed seemed like they missed a lot of part it was mostly just nice smelly chemicals. I asked for an other detailing they did it for free. It was nice of them. read more

Car got really scratched up over the weekend and we needed it fixed ASAP. Chuck was the only one who responded to me over the weekend and let us bring it in first thing Monday. Got a fair estimate and car was ready by Wednesday morning! Cannot believe how fast and reliable their service was! Definitely will come back if ever need to again. read more

Wow, very happy with my experience here. found great reviews on Yelp. Checked their website and saw reasonable prices. Called and made an appt. Took my car in and got it back in tip top beautiful shape, as nice or nicer that when I first bought it. Price was great! I only get my car detailed once a year, so by the time I bring it in, it needs help. Chuck is great, he has a good business going. I highly recommend. read more

I took my car to get an interior/exterior detail. Both were very needed! There were so many pitch spots on the outside and in the inside water stains on seats, pencil and other fun marks from having a 4 year old. I was so, so happy when I got my car back! It looked almost brand new and their pricing is very affordable. I'll definitely be going back to them in the future and recommending to anyone I can! read more

Came a second time and they did one of my wheels for free and touched up the little paint chips on my car. Awesome read more

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They did a amazing job on our 2005 Subaru wagon that was my wife's daily driver and dog hauler since it was new. The interior looked almost brand new, and they did a really nice job on the outside and wheels. Fair pricing, friendly service, easy to get too. Thanks! I'll be back! read more

Went to get my car buffed out, they made it shiny to where you couldn't see the swirl scratches on my car. After it rained it cleared all the paste they put on and my swirls were all there. read more

They gave me a new car! Ok, just teasing but it sure felt like a new car when I got it back! I hadn't washed my car in 2 years, ate, smoked and drank my coffee inn that car. These guys are professional and more so, personal. The price was more than fair for the task at hand. I'm picky about service and truthfully, I couldn't find anything to ding them on. In fact, I found things that were attention'd to that I never noticed! My headlight lenses were always clouded, they buffed them and I was amazed! I'm a very satisfied customer. I'll be back cuz I'm messy. Lol. I'm definitely letting my friends know about this unknown gem. read more

The receptionist Kayla is awesome! I got my invoice quickly and after fighting with my insurance a little bit I decided to just pay out of pocket. They really took the time to make sure every detail was as perfect as possible. I talked to the crew a little bit when I was trying to find the front office and they were all super nice and hard at work. Thank you! read more

My car looks great and I got a great deal on the service I requested. I sent a quote through Yelp to the local business but the owner of Fix The Looks Auto Center responded the quickest and offered the best deal. I was SHOCKED at how good my car looked after they were done with. It looks like I just bought it which is amazing! I also asked them if I hold have my car ready by a certain time and they were able to work with me. This is my new local spot and I'll never go anywhere else! read more

My car was absolutely filthy from kids spilling drinks and food...especially the seats... but Fix the Looks Auto cleaned it all! My car looks brand new. Very happy :) 100% recommend this place! Friendly staff too. read more

Took my truck for an interior detail and the guys did a great job! They take their time to do it right, so if you are busy have someone accompany you so you are able to go do stuff while they restore your vehicle to new condition. Great job Fix The Looks, will be back soon! read more

I found them on google. Decided to go with them because of their detail stimulus special for $150. My car looks so clean now inside & out! I'm really happy I went with them. The people here are very friendly & professional. I will continue to do business with them even without the special. Thank you guys so much! read more

I brought in my mom-mobile SUV- food, coffee stains, melted crayons, you name it! I got back what just about looked like a brand-new car. I had requested an interior detail, but they also washed the outside so well that I thought that they had mistakenly done an exterior detail as well! The price was excellent for the outstanding service I received! Thank you! read more

This was my first ever car detail, and I couldn't be happier with the service I received from Fix the Looks. My 8 year old sedan had mold in the small crevices and plenty of dust and grime accumulated over its life span. These were all cleaned meticulously to the point the car looks like it could roll off the show room. I'm not one to dole out 5 star reviews haphazardly. It takes a lot for me to give an unqualified recommendation for a business. Fix the Look not only made my car look brand new, but Chuck the owner, not only answers the phone, but he picked me up and dropped me off! They do a lot of detailing for local car dealers and auctions but still take the time to give incredible customer service to people like me. read more

I haven't written a yelp review in years so this says a lot. They made my 2012 Honda Fit interior look like brand new (it was really bad when I brought it in too) and did the exterior without me even asking and it was all only 75 bucks total. Insane. Better than any detail ever and so reasonable. Worth driving to from other side of town. I will definitely be back. read more

Great service, great people. I just needed the interior cleaned. They went above and beyond to make sure that they did a good job and that I was satisfied. I'd highly recommend using them again. Good quality work and good prices. Thanks! read more