I requested the replacement of the glass in my back door and a basement. I was given an…read moreappointment 3 days later, arriving between 9-11 am. I told them that this is a house going up for sale and possibly no one would be there but that the back door is broken and unable to be be locked to just go in and then call me with any questions as I would be at work. At 11 the person I had waiting called and was told that it was 9-12. At 11:55 no one had shown up so he left. At 2 pm no one had called or fixed the window. When I called I was told the guys had arrived and the doors were locked and when they called I didn't answer. The office person was not helpful and kept putting me on hold. I will never use them or recommend them. They also need to realize that we can see on our cell phones if anyone has called. It's freezing outside, and I am still heating the outdoors.

Absolute worst customer service I've ever seen in any business and even poorer quality of work …read more Came in to replace windshield and they damaged my trim forgot to mention it to me and my windshield is full of water at the bottom. They admitted fault and refused to refund or replace. Corporate isn't any better they just say the Gm will call you it's been a month and still no refund no apology or anything. Save your time and money and just go somewhere else really anywhere else .

When it comes to glass repair, or for those who don't know it, it's actually glass replacement,…read moreI've become a verified fan of Kosin's glass. This is a Michigan glass company that supplies, installs, and fixes glass, from commercial buildings, residential homes, single family condos, townhouses, apartment buildings, offices, churches and anyone who needs glass. They've completed an impressive number of major glass work for residents and businesses in Ann Arbor and around southeast Michigan. They're also known for their glass architecture and construction work, having built and worked on commercial glass structures around the U.S. I use them for all my auto glass needs and they've replaced glass in my windows and doors of my home. The glass installation work has been the best I've ever had the pleasure of witnessing, which is what you want when it's your windows and door. They build epic custom glass showers and install them perfectly. Definitely worth getting a quote from Kosin's Glass, they actually stand by their quoting and use superior glass. A throwback to the great days when companies had pride in their craftsmanship and quality of the products they sold, Kosin's Glass is a family business that uses employees only for their glass work from the quote to the installation work. You can trust them because they aren't using subcontractors who you'll never see again. You will be happy you called Kosin's Glass.

Don't bother. Business doesn't exist at this location. Very disappointed with the listing. It would…read morehave been nice to have had accurate information or update.

Very professional.. they installed my glass door for my shower perfectly also fast turn around time…read moreand great communication . Michael B

I have had a horrible time with Adrian the owner. He put in showers and a master closet in our new…read morebuild. I've had so much trouble when trying to get him back out to my house to finish the closet or fix the shower door. I've recently emailed him several times and called and spoke to him personally twice just to have him come fix a shower door that is only 7 months old. I'm only trying to set up an appointment. He always says he's going to call back to get me on the calendar and never does. This has even been an issue in the past when I actually did have appointments with him. He either doesn't show up or is hours late. It's very disappointing, so please beware!

Great work and efficiency. Would definitely recommend. Even came back to redo a change that was…read morerequested after the job was completed.

Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

I will make it short and sweet., My preferred team is Kare and Kristina! Their professional…read morein-depth cleaning is just great. Their attention to detail is wonderful. It's the small things like folding the towels in a special way and the toilet paper that does it for me. If some things need a little more attention, a little bit more cleaning (because I'm a little extra), I just point it out and it gets done. The Moore Family

Absolutely not don't trust this business fraudulent owners and they use the same cleaning supplies…read moreat each place so there's a lot of cross-contamination