they are hiring the most amateur buyers ever ..... how do you have these buyers here who one , don't even have a look on at work ... 2 wouldn't know an exclusive piece if it smacked them in the face. bring back the old crew ... so sad read more

Customer service sucks! Stuffy gals that work at a consignment shop shouldn't be so "stuffy" - I learned a lot in my experience with this shop - walked in with a cart of goods and they rejected every last piece- they even said one pair of shoes were worn but clearly the soles were fresh and worn one time- Went down the street the the competitor shop with MUCH NICER staff who complimented my belongings. Spoke to me like another human being and actually took & welcomed half my things including the rejected LV bag & stamped it on their back wall as a special item. Wasteland is a total wast of time read more

Self-help kind of customer service, bordering on rude. Don't expect to be greeted or acknowledged. Staff exudes an air of haughtiness. I have seen them stalk customers from time to time, as if they're profiling based off of appearance. There's an endless selection of clothes in the women's section, so there's definitely something here for everyone. Although, a lot of times, it's like finding a needle in a haystack, but the prices for unique designer pieces are worth it. A Chloé dress for $150 was an absolute steal! read more

Visited this location not too long ago and was not pleased at all. Nearly everything is extremely overpriced and all "designer" items are sold within their original retail price. The majority of items sold within the store were out of season fast fashion items and there was not a good deal to be seen. All "designer" items were behind glass and it was impossible to even see the price for some items. I made multiple trips around the store and was only offered customer service once the entirety of my visit. Not to mention, in the Men's section were duplicate counterfeit Nike embroidered crewnecks. It was clear these items were not authentic and it makes me wonder how authentic the other items are. The store was fairly organized and full when I was there. Other customers in the store had multiple items with them and I couldn't believe it. I definitely would recommend skipping Wasteland if you're ever in Studio City. Seriously, this place is a joke and waste of land. read more

I walked in this afternoon ready to shop for some new cute outfits for an upcoming trip, and just summer in general. As I was perusing through the first rack an employee came at me out of nowhere and rudely told me she had to take my bag, hand out like I had no option but to hand over my belongings... a tiny shopping bag with 3 Mother's day cards in it I bought next door at Papyrus like 2 seconds before. No hello, no how are you, no can I help you! I felt attacked. I was being treated like a shop lifter for trying to shop in their store. I'm 33yrs old and a regular customer of your Santa Monica location (well I was till I moved to the valley last fall) and the staff between locations couldn't be more different! Studio City, treat your customers with some respect. Your job is to be helpful to customers, to make us feel welcomed, and excited to shop in your stores. I will never return to this location. Clearly their policies are not in line with good customer service, rather bouncers protecting the $38 t-shirt I was looking at. I gave 2 stars simply because you can find good things at their stores. I already had a tee picked out to try on (before leaving for being accosted), and as I said have had luck shopping in their SM location. Just don't expect good service here and leave all personal belongings in your car, unless you want to check them at the door like your visiting a prison. Update: Left for being treated so poorly, walked down the block and spent several hundred at FP. Their employees said hello to me when I walked in, asked me if I needed a fitting room after I gathered a couple pieces, checked on me to see how things fit, and even brought me some suggested pieces based on what I liked. THAT'S CUSTOMER SERVICE. Ughh I'm still so annoyed by how I was treated at your store. I hope the managers or owners read this and work out a new policy or tactic to "check bags" if it's really so necessary. But isn't that what the little buttons on your clothes are for? Security tags and a little confidence not all people are thieves seems to work for most stores. You're deterring good customers with the way things currently run. read more

Last weekend, I needed to shed some Fall/Winter fashions that are way big for me these days. I packed up a bag of goods and headed over to the location in Burbank first, since I needed to run some IKEA related errands. And SURPRISE!! That store is gone. Annoyed, I headed over to the Studio City location. Based on the labels, condition and aesthetic of the garments I was selling, I figured I'd go to Wasteland over Crossroads first because they would charge a lot more for the clothes, and that equates to more $$$ for me. I drive up at 5:50 on a Sunday and walk in. As usual, the three or four employees working there look miserable but hip, and they all completely ignore me. Not even a dispirited "hi". I set the giant bag full of really lovely designer clothes on the counter and ask an employee if there's a sign up list. "Oh. Yeah, we stop selling at six." Remembering that I actually set my clock slightly ahead in my car, I actually visualize my digital display reading 5:50 as I look at the sales girl. She's really lucky, actually, because instead of completely eating her babies and acting like a REAL b$tch, I took a deep breath. And I let her know that it's incredibly stupid of me to EVER set foot inside a Wasteland store, because all the times I have been in, no one has ever been helpful in any way. I may have also mentioned that Crossroads, right down Ventura, has never sold me a garment that has that "used" smell to it, as the one item I've purchased there in recent months does, even though it's a contemporary brand. Oh, and then I went to Crossroads, and they were really really nice to me. And I found a Marc Jacobs Stella bag for $50 and still get $70 in cash for the stuff I brought in. But I guess that's all for another review! read more

I've purchased many things from here. Prolly the best thrift in the area! Great helpful workers as well. Also just have to say, for any of the other reviews talking about how they wanna sell their $1600 shoes here. That's a joke. People don't realize that it's not just anyone who's gonna come in and buy those shoes right after they buy them from you for whatever your price is. They need to made a profit some way. Your better off selling basically anything on Grailed. Just had to throw that out there for everyone. read more

I bought a suede jacket here a couple weeks ago for $100. I wore the thing twice and it started ripping at the shoulders. I took it into my lady at the dry cleaners and she said they never should have sold it to me because it was super old and in terrible condition. Because of their no return/exchange policy, there goes 100 dollars down the drain and I'm upset that they sold such a piece of crap at a high price. I buy vintage all the time and this has never happened. Super bummed and will never shop here again. read more

Wasteland - Ripped off jacket they charged 100 dollars for! - Used, Vintage & Consignment Near Me - Studio City, California

What is it about people in the LA area who think they can act pretentious just because they dress edgier than you? Oh, those giant black rimmed nerd glasses look SO rad with your pink-striped hair and your American flag jacket with a torn shirt and scuzzy army boots. You're cool. I have to agree with other Yelpers, The folks who work at Wasteland think they are just too cool for school. Kind of a minus, but I try not to pay too much attention. I mean, bottom line is... you work retail. (No offense against NICE people who work retail) Anyway, I was very selective about which pieces of clothing to bring in to get rid of, and I almost couldn't believe the girl in the giant black rimmed glasses, American flag jacket and messy cut off jeans took every single item I brought. Here are the labels she took from me: Vince, BCBG Runway, and vintage Balenciaga. It didn't add up to much, but I was able to score three shirts and a hat, and only pay $16 after I used my credit (which was 35% of the total, and no, they don't give you 50% if you decide to use it in the store, it's 35%, period.) I like this Wasteland, but I don't think they carry uber designer high-end labels like the Melrose location does. They did have a bunch of cool sunglasses, accessories and shoes. Definitely worth a browse if you are shopping on Ventura. Buying starts at 12 pm each day, and on weekends there are people lined up in the back of the store to sell their stuff. Parking is in the back and it's FREE! read more

This place is cool one of my favorite thrift spots in Hollywood! Worth checking out I've gotten some really dope pieces from this shop!

The customer service at Wasteland is good! Anna was super nice and helped me out. The store has a lot of options and for the most part the prices are very fair. 10 stars!!! read more

I love wasteland. Been coming here for years, never had a bad experience. Always super friendly, happy staff... love it here!! read more

Great things at this store. Always find designer and lower prices. It easy to look through the racks and the store is clean.

I've been shopping here for years and I have spent much $$$ here. Today someone approached me and said, "Can I check in your bag please?" He took my purse and checked it in. Wtf!? It's a small purse and it's not a bag. I was turned off and left...and I won't be coming back. read more

Ok, I'm terrible - I walk my dog everyday and pass by this place all the time (no, I don't go in all the time - hehe), BUT the times I have gone in - I'm glad I did - I always find the coolest sh*t in here! They have excellent buyers (they are fashion knowledgable - good inventory of current & vintage finds), a cool staff (they love my doggie) and good shopping experience (clean, bright, and their merchandise window is creative). I loved their location on Melrose when I was younger, so I was ecstatic when they opened in my 'hood! read more

I guess I'd have to agree with the majority of the reviews here saying that the employees are kind of distant and have a somewhat snotty vibe when you walk in, but the way I see it, I'm shopping for clothes, not trying to make friends with the person behind the register. They've got a pretty good selection of clothes and the store is pretty well organized. It's kind of a hit-or-miss situation at Wasteland because you may walk in and find a buttload of things or walk out empty handed, but that's the way it usually is at these type of stores. You can find some great things priced between $10-$12 bucks and then you'll see something not so great priced at $95. It all depends on your preference and what you're in the market for. I'll be coming back here regularly especially since it's only a few minutes from my place. read more

Pretty much my favorite Wasteland. Its quite big and has a great overall selection of men's and women's clothing.They seem to have more designer than vintage stuff, which is fine by me. The staff is always nice and helpful, which is a humongous pus. Ample parking too. read more

One star for the excellent parking (plenty in the back & it's free). Besides that, there's nothing good about this place. Overpriced secondhand clothes and snotty employees. I can't afford what they're selling and they won't buy my stuff (I've tried multiple times) so it's pointless to go here! Plus, they left my clothes in a big pile for me to organize before taking it out to my car when they could've easily helped me... they weren't busy... Visit Crossroads Trading Co instead, it's just a block away and awesome. Buying and selling is a breeze, tons of cute stuff at cheap prices. read more

First off, the staff at wasteland seem super douchey. They look like they belong in silverlake. Unlike Buffalo exachange, they never ask if I need help with anything, or if I'd like to get my stuff ready for a fitting room. Even though I go in to shop, not to make friends, it just makes it a better experience when the staff is friendly. With that being said, it's pretty pricey to be a "second hand store". I've seen worn out shirts for like $50 since it's "designer". PFFT. This is always my last resort, if I can't find anything at crossroads or buffalo. I must say, wasteland does have a funkier selection than most thrift stores, and it's clean with decent sized fitting rooms. I love how they have a vintage section. That's probably my favorite part. read more

If you get passed all the ugly/WTF clothing items in this place, it's possible to find a couple of descent items in this place. The used designer stuff is great and at really cheap prices. I'm not sure if I will go out of my way to come here again though. Staff was really friendly here too. Parking was easy and in the back. read more

Free ample parking on the back is a huge plus. This store was a disappointment. Tons of items, some new some used. But, honestly, all overpriced. For example, an old faded men's tshirt that said Vegas, with cut sleeves & cropped was $22. Are you kidding me? I could go to ANY thrift store, pay $1 for a ratty t-shirt and do the myself!! But, there are some cute items and many rack to rummage through. I just found it overpriced and I won't be back. There are much better options, but if you are in the area, check it out. Just don't say I didn't warn ya! read more

Overpriced used clothes. You can find better clothes at the goodwill for a wayyyy better price. There's nothing under $45. Don't go unless you want to go on an expensive shopping spree. read more

This place has great stuff for women. Some prices are good, but some are a bit high, but many items are designer, high quality-well-made. The staff is really nice, helpful and personable. Love this place! read more

They take themselves WAY too seriously. The dude with ever changing hair and circle frame glasses needs to realize he's selling used clothing... it's not that's serious and he's not that cool. It's overpriced and gives off a very "we are better than you, because of these AWESOME used clothes we wear" vibe which I did not appreciate. It's not worth it. read more

I absolutely love the items in this store and the whole trendy/grunge/edgy/hipster/hoodrat vibe it has. I never go in without buying lots and lots of funky, unique, fashionable items. If you take your time to comb through the aisles you are bound to find lots of little treasures which are (mostly) well priced. I really love the selection at this store because the Urban Outfitters next door means people are bringing their almost new merchandise to Wasteland to be sold at a much lower price. HERE IS MY COMPLAINT: Many of the employees are kind, helpful, and usually witty. However, a few of them are the most unprofessional and unhelpful people I've EVER come in contact with. Cursing in front of children, not acknowledging your presence and they couldn't know less about the products. HORRIBLE. SO If you're looking for interesting new and vintage clothing: come to Wasteland. AND if you're looking for sometimes horrid customer service: come to Wasteland. read more

Sorry boys, this review is for the women's section only. Interesting place. A nice mix of vintage to designer used clothing. Most items are in very good condition. Clothes are priced reasonably and are not all cramped together like other second hand stores so it's easier to navigate. They have some items that have been revamped by Wasteland designers which is unique. This was the case with the Rebecca Taylor dress I picked up here for my cousins wedding... for $20! Considering similar Rebecca Taylor dresses run at around $300-500, I left Wastleland one very happy shopper that day. I only refrained from giving 5 stars due to the fact that service was.. meh. Not the best both times I visited. It is still worth the visit for the clothes though. read more

I ventured over to Wasteland the other day after hearing from a friend that they had a great selection of designer resale and vintage dresses. Generally, I find consignment stores to be rather lacking in this arena, but after shopping around for the last 3 months for the perfect dress to wear at my friend's wedding, I was desperate. Honestly, before I stepped inside I wasn't expecting much. I find consignment stores (especially in the Studio City area) like Buffalo Exchange and CrossRoads, to be really picked over and over priced. So imagine my surprise when I walk into Wasteland and found a wall length rack of cute and very different dresses stretching from the front to the rear of the store! I found 5 that I ended up trying on, all between $32 and $85. Not too shabby! The store is well kept and much cleaner and 'hipper' feeling than other consignment stores I've been too. It's also a bit larger, space wise, which helps with the aesthetic. Reminded me of a no-frills Urban Outfitters or Nordstrom Rack (though less crazy). Their assortment of clothing was pretty extensive and I found that many of the dresses were new with their original sales tags (or looked as though they'd only been worn once). Generally, the quality of the pieces was much better than other consignment shops I've been to. I walked out $48 later with the PERFECT dress unlike any I've ever seen. A criss-cross/sleeveless top with the body of the dress looking like a woven basket or a mermaid's tail. I promise it's better than I'm making it sound. And all very relevant, fashion wise. My dress is that seafoam/robin's egg blue color that's coming back around this season. And it's re-sale designer. I've never been a big label gal...But I must say, it is kind of exciting to have a piece of clothing with a fancy label attached (even if I'm the only one who sees it!). It's like owning a unique piece of art. And knowing that I got it for $48 makes me feel like I'm smarter than the dress' original owner who paid full price :) I'll be back for sure! I'm turnign 30 soon and I think THAT deserves a new dress as well. I'll start hunting next week! As far as parking, there's lots of metered street parking on Ventura. But if you can find a spot, there's a shared lot in the back (shared with CVS/Urban Outfitters/Pier 1, etc)...and it's free! read more

Worst costumer service of all time. Why everybody acting all pretentious?? You work at a hand me down store in Studio City. Please calm down and take my brand new, unworn jeans, jackets, shoes so that someone else could actually benefit from this institution. read more

A friend recommended Wasteland after a rather mediocre and frustrating used clothing store experience in my area. Definitely check out their website before going to review the styles and brands of clothing they're buying. Yes, the website layout is slightly confusing and difficult to maneuver (the meet our staff section is quite amusing;p). They prefer current styles and trends, along with classic vintage pieces. Sellers have the option to receive 50% store credit or 35% cash in the form of a cheque. The store itself is well lit and kept very clean. The general fashion aesthetic seems to appeal to a younger, hip, very trend/fashion conscious crowd, which I thought was fab. I could really see the potential to score some wonderful items as most things appeared to be brand new or barely used. I take good care of my threads and made sure to thoroughly clean and press all items before visiting. Also, I'm a pretty serious fashionista, customizing looks from the runways from my fav designers into wearable looks for the casual Cali fashion climate. The buyer who assisted me was very professional with no hint of attitude, much unlike the previous used clothing store I had visited. She selected three pairs of jeans: Jbrand Lovestory, 18th amendment 70's highwaisted flares, and Joe's Jeans dark skinnies, some flowy tops, and a tribal dress. Not all items were designer, but they were contemporary and cute. I was very satisfied with the final amount I received for selling. With plenty of free parking, friendly staff, and upfront buying practices, check it out. read more

The store was WAAAYYYY overpriced. The exchange rate for my clothes was insane. The staff was really nice, very impressed with their personal second hand finds, but helpful nonetheless. I wouldn't go back unless I felt like spending someone else's money on something stupid. read more

I cannot say enough about Casey and her team at Wasteland Studio City. I am both a devoted shopper and seller and I really want to give this incredible business a huge shout out. I have scored some of the most amazing designer bags, shoes and jackets at pennies on the dollar. I want to give a special shout out to Andrew, Josh and Sonya who make my experience there even better. They greet you by name remember your taste and I have always been treated incredibly fairly when selling items to them. I feel so confident when selling, I leave my things and know they will always price them appropriately. I made over $700 this last month alone in two visits selling clothing. That's a lot of extra money in my pocket. If you are looking for great deals, knowledgeable sales people and a new better way to spruce up your wardrobe this is it. In reading some of the "negative" reviews, it makes me angry. Clothes do not hold their value. If you really understand retail, you would know that they are going to price things as the market bears. Many times they have passed on items and either told me to bring them back at a later date or explained to me why it may not do well in the store. Many times they may be overstocked on an item and it is simply a matter of bringing it back later. read more

So rude when selling. They didn't take any of my stuff, which I understand, but they just slid it across the counter and walked away without a word and zero eye contact. Had to ask myself "is that it". read more

I couldn't decide between a Vivienne Westwood statement jacket or a lovely black velvet motorcycle jacket, both reasonably priced. I like good problems that are easy on the wallet. read more

I used to get such good stuff, but in my last trip 2/4 of my items ended up being riddled with tiny holes which I did not notice until returning home. Too bad you can't return anything here.. just threw away ~$80 :( Be careful your items aren't damaged before you buy. read more

The staff here is very helpful, unlike the rude and disrespectful employees down the street at Crossroads. Don't bother going there and sell your goods somewhere like this--where they treat the buyer/seller well. Also, Crossroads smells (and looks) like a rundown Goodwill. Wasteland is pristine and contains clothing you'd actually want to buy. And I must say the guy that went through my clothes took extra care to fold the "undesirables" very nicely as he gave them back to me. :) Overall, a great experience. read more

A great selection of clothes but sadly that's overshadowed by crappy service and ridiculous prices. Every time I've ever been into this Wasteland I've experienced rude employees that make you feel like a complete idiot for asking them any type of question and astronomical prices for clothes, both used and new. I can understand high prices on new clothes (although theirs are still outrageous) but to overcharge so much for used clothes!?!? Come on now! read more

I brought in some clothes to sell and the guy who was helping barely even looked at them before giving them back to saying "We're going to pass on these thanks". He was way too busy talking with his coworkers behind the counter, that was obviously more important than providing customer service. If none of my clothes are right for your store fine but at least pretend to give me the time of day, just a little bit. Maybe he sized me up and decided I wasn't worth buying from, I don't know. It's probably a crap shoot on who the person is looking at your clothes but the vibe of the staff in general was pretty pretentious. These kids may think their chic fashionistas but in reality they work in a used clothing store, they really need to get over themselves. read more

This general attitude of this place just freaks me out - the employees have no right to act superior to the customers when they're buying, selling and wearing THEIR clothes! read more

Have come here three times now. On occasion I find some good stuff. However, I have been here both to consign and to buy, all times they were more into chatting each other up and not very helpful. They take consignments only until 6 even though they are open much later. Because I'm moving I have a lot, a lot but I walked in at 6:03 and they said too late even though I was carrying a giant box. They were definitely still consigning because people were waiting in the consignment area. A customer (associates here don't think like this) was polite enough to get the door for me as I left. Wasteland: you should not be selling forever 21, you need better brands, better prices and a better attitude, my designer duds just went down the street. read more

Where is the value in consignment if you're ripped off? I can't believe I paid them more for someone's used shirt when it's still sold new in store for cheaper. I purchased two shirts last weekend- the first was a used shirt, and they sold it to me for $42 and labeled it as designer, when online the same shirt only costs $35 new from the store. The second used shirt they sold me was $18 and I find it multiple places online used for $12. I will not buy from them again without looking every item up beforehand, since they ripped me off. read more