We unexpectedly needed to replace our water heater due to some calcification issues. George was…read moreextremely helpful, identifying the issue over video call and looking up the serial number of our existing unit to confirm its age. He squeezed us in as soon as he could during a busy week for his schedule, and he did an expert job with the installation. George has also helped us with a number of plumbing issues in the past and he will continue to be our first call in the future.

Responsive (you need to send photos with texts) with reasonable quotes, George & his team have done…read moreindoor and outdoor heater/plumbing projects for us. A great, local family business you'd love to see succeed.

Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

Thomas from The Water Heater Company just finished installing a new unit for us, and the experience…read morewas excellent. He was on time, highly professional, and very responsive throughout the entire process. Beyond just the installation, he answered all of our questions and took the time to teach us how the new unit operates. He worked hard and left our home clean once the job was done. If you need a new water heater, I highly recommend Thomas and his team.

I needed a quick fix for a leaky toilet and called Pacific Plumbing Team. They were able to send…read moresomeone out the very next day and showed up right on time. Orlando handled the repair--he was a total pro, fixed the problem quickly, and charged a fair price. He also gave me some helpful tips for keeping my plumbing in good shape. I'm really happy with the whole experience and will definitely use them again.

We had a great experience. Our plumber was on time , efficient and did an excellent job. We will…read moredefinitely be using Pacific Plumbing again for all of our plumbing needs.

They did a great job fixing our tankless water heater. Highly recommend. Ryan was greatread more

A++! Couldn't have asked for better. Very responsive! Same day service. Ryan and Joseph…read morearrived exactly at the scheduled time. Professional and considerate. Fixed our Noritz tankless water heater code 11 error quickly. Answered all of our questions and then some. We highly recommend Water Heater Pros! They have been added to our speed dial and will be our first call for any plumbing needs. Thanks Ryan and Joseph!

Excellent service! I requested two things - firstly to (re)install a water purification system that…read moreI had installed myself (but not quite right!!) and get it functioning and secondly to check out our dishwasher which simply did not function from day 1 of our apartment lease and the management simply do the absolute minimum. He looked it over and said yes I can come back and fix it - or I'll do it right now for a small additional charge. Great value for my money and time. Both jobs done to our complete satisfaction in less than an hour!!

Please think twice about this plumber…read more SoCalGas said I have a slow gas leak, and in order to restore service, a plumber would have to test and fix the leak. Less than 5 minutes after Jose's arrival -- WITHOUT doing any testing ... or even looking at the hookups (water heater, dryer & stove), he said I would have to replace ALL my gas lines. This did not sound right. When I asked him why he wasn't going to test the lines, he said "they're all underground" and shrugged, as if this was the obvious answer. When I pushed back, he said he could "test the gas meter for leaks" pointing to the couplings on the meter. Again, this made no sense -- the gas company had just tested the meter, and years ago I had the same situation and a plumber did pressurized air testing and fixed a small leak. When I told Jose I knew for a fact that lines can be tested he immediately pivoted in his tracks, quickly mumbling, "You don't understand...I'm outta here." (Well, Jose, I understood very well what you were about. And, yes, you are outta here.) Needless to say, despite what he told me on the phone, Jose clearly had no capacity or expertise to test my gas lines. He hoped I was ignorant and uninformed (and desperate to get the gas turned back on). He clearly tried to dupe me into believing I needed to REPIPE all my gas lines. Totally reprehensible, unethical, opportunistic behavior. BEWARE.

Hermes team are great! Squeezed me in when we had a drain issue, and we're able to fix that and a…read morefew other issues quickly and we're very friendly as well. My new plumbers!

Responded immediately and addressed my problem. I am totally satisfied…read more Will not hesitate to call them for any of my plumbing needs.

Mandel was very helpful I will be using his service in the future forsure. Thank you again for…read morecoming out on your busy saturday!

It was a pleasure working with Mandel and his team. Mandel was incredibly patient, helpful,…read moreprofessional, and responsive throughout the entire process. I also want to recognize the technician who came out to assist with my garbage disposal. Unfortunately, I can't recall his name, but he was equally patient, kind, knowledgeable, and informative. He took the time to thoroughly assess the leaking issue, clearly explained what was happening, and was able to fix it on the spot. I truly appreciate the level of service and professionalism I received. It's refreshing to work with a team that is responsive and genuinely committed to making sure the job is done right. I will definitely be using Mandel and his team for my future plumbing needs. Highly recommended, and thank you again!

During a recent inspection of our property the inspector identified that one of the sump pumps in…read moreour carport had the float separated from the unit, which would render it useless during a rainstorm. Based on prior positive experiences, I reached out to Stephens to come and do the repairs, having to remove a heavy grate, get down into the space and do the repairs, then test the sump pumps. Jose C and his partner Jesus were dispatched after scheduling and arrived within the designated window. They were communicative, expediant, and friendly throughout their visit. And most importantly, they fixed the float and tested the sump pumps to make sure everything was in working order. Great service!

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

I encountered an issue with my gas control valve or thermostat control unit, which was showing an…read moreerror (blinking red light). I reached out to Mr. Water Heater, the company that installed my water heater a few years ago, and spoke with Parker. He was fantastic--patiently walking me through troubleshooting steps to pinpoint the problem. Ultimately, technician Sam came out to resolve the issue, he was involved with the initial install, I love continuity of working with the same individuals. On the day of the repair, Sam called and texted ahead of time, which I really appreciated. He was incredibly friendly and efficient, making the whole process smooth and hassle-free. I'd confidently vouch for Mr. Water Heater--they're everything you want in a service company: professional, friendly, and fairly priced. It's businesses like this that make you feel grateful as a customer. A big thank you to everyone at Mr. Water Heater!

10 stars! Jeff and Sam made a miracle happen today for a 4 unit building that needed a hot water…read moreheater installed. Exceptional service and made the process very easy. Would hire them again in a heartbeat. Save yourself the time and energy just call and talk To Jeff.