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    Water House

    4.7 (22 reviews)

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    1 year ago

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    Eric D.

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    8 months ago

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    10 months ago

    Great tasting water and great customer service can't beat the prices either. Always a pleasure going down to water house and getting water

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    1 year ago

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    1 year ago

    Super clean and well kept. Eric is very helpful and accommodating. The water is extremely delicious and refreshing.

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    2 years ago

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    2 years ago

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    1 year ago

    The water tastes so clean and delicious! This is a great place to do business. Very helpful and friendly staff.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Service was fantastic. The water was even better! Thanks, Erick for your service and friendly chat.

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    2 years ago

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    Ask the Community - Water House

    Just saw the sign that Water House had relocated from castro valley. Does anyone know the new address?

    Does anyone have a forwarding phone number or location?. Thank you. Big loss to Castro Valley.

    How much is a 5 gallon Alkaline water fill up?

    How much does a 5 gallon jug of water cost to fill?

    Don’t See Your Question? Ask Away!

    Aquatic Collection Aquarium

    Aquatic Collection Aquarium

    4.3(211 reviews)
    4.1 mi

    Im very sorry for the extremely long review but this was my experience…read more........ I heard of Aquatic Collection through the Reef Beef podcast. I knew that Richard and his royal highness, Ben Johnson only back products and companies that they believe in. I recently set up a very small frag tank that I plumbed into my main display. I was excited because its a nano frag tank where I can keep alot of the very small fish my rainbow basslet would love to eat. Im a sucker for wrasses and blennies. A Choati, earmuff, China, radiant wrasse and Oman Blenny are the pride and joy of my tank. As soon as my nano frag tank was up and running I was able to finally get my geometric pgmy hawkfish (his name is Cornelius). The next was a pink streaked cryptic wrasse. As most unique fish, they come in seasons. I ordered from a big box site knowing very well that these little wrasses are delicate shippers, at the time this site was the only ones that had them in. This was a death sentence. For some reason they sent the first one as overnight standard, the water was 94 degrees when I recieved him. For a lack of better judgement and selfishness I agreed for a replacement. I was sent another. This time i made sure they held him at the terminal which was an hour away from my house. I got there as soon as they opened and went straight home to find another dead wrasse the died in a little bag. I wasn't going to kill another one so I asked for a refund and waited. I called every LFS in the city and no one had them. So I looked in the next biggest city/state which was San Diego. 6 hours one way for a total of 12 hours round trip. I found a place that had one and they held it for me. Two nights later I was doing tank maintenance listening to Bens lovely voice sing about aquatic collection. I thought i guess I can look to see if they had one and to my surprise, they did. However, I committed myself to the San Diego store. I bought them lunch the day before as a thank you for holding him and I would see them that next day. The morning of my day trip, I woke up and thought to myself am i crazy? Driving 12 hours for a small fish, i asked my fiancee and she ensured me, that I am crazy. So I gave Aquatic Collection a chance. The day of shipping I called Aquatic Collection and got ahold of Ryan who handles their online livestock shipments. Ryan was such a breath of fresh air to talk to. The fish was already packed. Ryan told me exactly how he packed the fish. He went above and beyond to ensure the fish gets to me alive. Again, the fish was already packed and I called him explaining my situation. So prior to my story he already did everything he could to ensure a safe trip for my wrasse. I had the fish shipped to the shipping terminal again, just to be safe. I drove my hour one way get my package and nervously drove back home. I opened the box and HE WAS ALIVE. The joy i felt in that moment makes this hobby worth all the hardships. I immediately called Ryan to thank him, he actually used weather data, experience and his resources to ensure the fish was packed correctly for its journey. This tiny 1.5" in fish was packed in an XL bag with 3lbs of water. The big box website I used previously had the fish in a small bag with probably 6 cups of water. Aquatic Collection and Ryan has earned a customer for life. I am singing their praises everywhere I go. After talking with Ryan I knew i was gettimg an animal that was truly cared for and packed for success. This really mean the world to me, thank you very much Ryan and the Aquatic Collection Team........and Richard and his Royal highness, Ben Johnson

    Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

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    Aquatic Collection Aquarium
    Aquatic Collection Aquarium
    Aquatic Collection Aquarium

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    Water House - waterstores - Updated September 2026

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