Ignacio arrived on time and was very helpful, knowledgeable and thorough…read more I like to ask a lot of questions about things, and he provided professional, detailed answers that a non-expert like myself could understand so I could make an informed decision on the best way to proceed. No pushy upsells. Also, Rebecca who set up the visit was helpful too. Professional and honest company all-around and that's hard to find in Las Vegas.

I had an emergency with no A/C in July 20th and guests coming in from out of town late night…read more Called Comfort Masters and they sent Jaime to check it out. He fixed everything and he was so pleasant to deal with. Great company with great service and Jaime was great.

Had bad water damage at condo unit. Got prompt and professional help from Rick and H&M. Very good…read morecustomer service.

While the quality of the work was "okay", they overcharged us $1,250 for work not completed. When…read morebrought to their attention, they said they would refund the money. They no longer return our phone calls. I wish would have read the reviews on Yelp as we not have hired H&M. Hopefully we can help others avoid a bad experience.

I really appreciate the team at Hearth and Home! My fireplace needed a repair because it stopped…read moreworking (probably since I have it on 24/7 for several years lol), so I contacted the office and spoke with Adela ext 113. She was friendly and made me feel like a valued customer. We discussed the costs, my warranty, and how everything would work with the repair. Matthew (Matt) was the tech who was sent to diagnose the issue and he called when he was on the way, arrived on time, and was responsive via text as well. He always respected my home and put down covers and cleaned up afterwards. He is a very friendly, neat, organized, polite, and efficient guy! Matt knew exactly what the issue was after trouble shooting (I had the breaker off and turned on to hear and show what was happening with the clicking sound. He ordered the part and I paid for the service call, which was reasonable. Plus, it's one fee and includes even when he comes back to install the part. Once the part was shipped and arrived at the office, Adela called to schedule and made sure the time was convenient for me, and Matt arrived this morning during the 8am-12pm window. He had the part, opened up my fireplace, and installed the new PCB board!! He was done within 30 minutes. I'm so excited to see my fireplace working again! For the payment, I paid online and got the receipt emailed. Super easy and convenient. Thanks so much!

It's uncommon these days to find a company that is both so helpful and consistently demonstrates…read morehonesty and integrity.

CJ and crew just finished a rethatch and pole install in my back yard. Fantastic, clean work…read more Fantastic, resort quality artificial thatch with basically a lifetime warranty. HIGHLY RECOMMEND! He even rethatched an awning I had without us even asking! Great work. Great install. Great cleanup!

Cannot say enough about CJ and his crew. From concept to completion has been amazing. They care…read moreabout their customers and the quality of their work. Price was exactly what was quoted. It is refreshing to find a company that loves what they create!

We had to have a kitchen reconstructed due to a flood. Brandon and the whole crew from beginning to…read moreend were wonderful and I would not hesitate to recommend this organization to anyone Thanks

They were prompt, professional and did great work. Kept us informed as to what was going to be done…read moreeach day. Would use them again.

It's one thing to watch home rejuvenation projects on "This Old House", "Fixer Upper", and…read more"Property Brothers", but it's entirely something different when it's your house! In this case, it was a condo my mother had purchased. And with no experience in carpentry, electrical work, plumbing, etc. between her and her immediate family living locally in Las Vegas, with a small budget towards any renovation, this seemed, at least to me, to be a sequel to the movie, "Money Pit", starring Tom Hanks. Except for some several year-old appliances, the interior decor of the condo displayed original fixtures from the early 90s, including the aluminum windows and popcorn ceiling. The fireplace with its huge rocks looked borrowed from "The Flintstones". Again, with no personal expertise and very limited funds (post purchase), the family hired someone word-of-mouth to perform the majority of the renovations and relied solely on the visible condition of the finished product. Mom moved in and was pleasantly overwhelmed with her newly renovated condo including all new appliances, doors, and windows. All was going well until she tried out her walk-in jacuzzi for the first time. The lightning fast drainage the manufactures of the tub marketed was taking nearly 20 minutes. Everyone reading this knows how fast hot water, not to mention your body, cools down in that amount of time. So something had to be done. After paying for two expert plumbers, the decision was made to abort the tub and put in a walk-in shower instead. This, naturally, required re-removing door, vanity, toilet, flooring and cutting into the wall adjacent to the bathroom door. It was only then we observed the poor workmanship. We knew that the contractor had a larger project upcoming but we never imagined he would cut his time short by taking short cuts and performing mediocre work. Anyone with any expertise in this area can watch the attached video and know what I'm referring to. Moral of the story: always use a reputable renovation company that is licensed and bonded, even if it costs slightly more than hiring a friend, or friend-of-a-friend, to complete the project. I apologize for the abnormal length of this review, but without it, there would be very little understanding in our exuberant adulation for Andrew and his team at 702 Services. It has been said that 'a picture is worth a thousand words.' In this case, the final video is priceless. It's the Renovation of a renovation gone horribly wrong. The care, sacrifices, expertise, craftsmanship, and integrity of 702 Services is unmatched in this market. When you have to look at the disappointment and worry in your mother's eyes as her "dream" of a walk-in tub was literally destroyed, but see the joy and light return, even more so than before, especially after her first shower...nothing is more gratifying, except the compassion and understanding Andrew and his team showed her every step of the way. They even took the time to explain every step of the process and the basis governing every thing they did. 702 Services is sensible, employing proven old-time methods with a modern flare and always performing their work so that it is right and enduring the first time around. A very big Mahalo to 702 Services! I only wish they were in Washington state too!

I highly recommend using this company for your home remodel. We did a full kitchen remodel. Isaac…read morecame out and did the personal consult. We removed a wall to extend our kitchen into our dining room. Also put in new cabinets new island, and rearranged appliances and flooring. They even went as far as to create the cabinet color I wanted because it did not exist. Isaac and all of his team were very easy to work with, and I felt very comfortable with all of them and the job was done in a very timely manner. Highly recommend.

UPDATE: Add bald-faced liar to the list of poor character traits this man has, in addition to being…read morea terrible business owner. The copy-and-paste replies to bad reviews speak for themselves. Grow up. How disappointing. I do all the research and wait for the availability of a highly rated business, only for them to come out and be so insanely rude that I had to make them leave our property without doing the work. I requested a quote via Yelp for leak detection services and found NLD. I was texting with Matt (I believe he is the owner) about the job over the course of a few days. He was responsive, and things felt like we may finally have our answer as to why we're losing 2 inches a day in the pool. Fast forward to this morning, and holy moly, I am shocked and appalled at the experience I just had. Let me preface this by saying Matt said FREE estimate when we booked (see text). He then shows up DEMANDING $50 to "pay for his time". His voice was raised (I would even consider the volume yelling), making me feel unsafe and uncomfortable, so I told him to leave. Matt, if you charge $50 for an estimate (or your time), then you should quote that instead of telling me it's free. I would have paid you as I have paid others who've charged for quotes. Yelper, if you want someone to be professional, respectful, and honest, I suggest you go elsewhere.

After getting a $700 water bill and seeing a lot of water in my front yard, I called Nevada Leak…read moreDetection and spoke with Matt. He was able to make an appointment for the next day at 7:00 am. Matt and his assistant arrived right on time. Matt is very friendly and explained everything thoroughly. He quickly found the leak in my main water line. It was repaired shortly thereafter and my landscaping was back in original condition within 3 hours. I highly recommend this company.

My wife and I reside in Las Vegas, where we have lived in our home for 22 years. While the property…read moreremains in excellent condition, we grew concerned regarding our original HVAC system and two aging AC units. With temperatures reaching 110°, we determined that an immediate upgrade was necessary. We conducted thorough due diligence by researching reputable companies in the area, analyzing customer reviews, and consulting various resources to ensure we made an informed decision. After extensive research, it became clear that Sierra Air Conditioning & Plumbing was the superior choice. Their team provided a comprehensive consultation, sending a representative to share essential information, followed by a manager the next day to detail the warranty and scope of work. We opted to replace our entire HVAC system with two high-reliability Goodman units--one for the main residence and a smaller unit for the master suite. I was initially skeptical about whether such an extensive HVAC project could be completed in a single day, especially given the extreme heat. However, the team delivered exactly as promised. The crew was professional, courteous, and highly efficient. They finished the installation on schedule and proactively arranged a follow-up visit to handle minor drywall repairs and paint touch-ups around the new thermostats. We are thoroughly impressed with their work and highly recommend them for any repairs or full system replacements. Services A/C system dismantlement, A/C system repair, HVAC duct & vent repair, Install thermostat, HVAC duct & vent installation, Install AC, Thermostat installation Steve an Sue Las Vegas, NV

Our A/C stopped working today, and since Sierra Air originally installed the unit and it was still…read moreunder warranty, we gave them a call. They had a technician out within a couple of hours and kept us updated by text the whole time. Our tech was great--he took his time diagnosing the issue, got everything fixed, and even gave us some helpful maintenance tips. He mentioned their maintenance plan, but there was zero pressure when we said no. Before leaving, he asked if there was anything else he could help with, which I really appreciated. We had to pay for labor which is not cheap but anything to get my 70 degrees in my house please! Great service, great communication, and a very friendly technician. Highly recommend