Ms. Nikki is truly amazing Always smiling and very helpful Talks to you and holds a conversation like family. She makes you feel important and for that I will always appreciate her I pray you will always be around at Watergate for myself and my family Thanks again for always being there The Johnson family read more

The most incompetent front office staff I have ever encountered. Incredibly rude, demeaning, and unprofessional. They refuse to do their jobs and deliver on services scheduled on the dates and times scheduled. The front office assistant, Emily, and assistant facilities manager, Donell Jenkins, are particularly heinous human beings. A lot of shit-talking and disrespect towards residents. The complex was built in the 1970s and has aging infrastructure, which has inflated the cost of condo fees year after year. Worse is the maze of bureaucracy required to do anything. To install a Ring doorbell camera requires paperwork and approval. In addition, the population is quite geriatric. The pool is often filled with urine and feces. DO NOT MOVE HERE! It has been one nightmare after another. read more

Went to the community room for a party -- and honestly, it's giving 'time capsule.' The decor looks like it hasn't been touched since the Watergate scandal itself. It's got potential, it just needs someone to actually use it. Until then, I'd skip it. read more

Ms. Nikki has saved our moving experience and been helpful to me and my family as we acclimate to the area. She goes above and beyond to ensure we are safe, comfortable, and properly informed. Thank you Ms. Nikki for all the work that you do for Watergate. :)! read more

Always attentative and helpful! HIGHLY RECOMMENDED. Is there always very helpful and always active?They very friendly, very courteous, just A+ read more

When I attempted to sell my condo unit, Watergate at Landmark (WAL) management held me liable for major violations because my unit had extensive unapproved remodeling despite the facts that (1) ALL the remodeling had been done by some previous owner and (2) WAL had failed in its legal duty to inform me of those violations in 2017 when I had signed a contract to buy the condo. Being held liable for violations caused me to lose a sale, and caused months of delay in selling so that I incurred $ thousands in expenses for a vacant condo unit. Also, the situation was very stressful because I couldn't find any way to fix it on my own. WAL management was intransigent until the WAL Board of Directors prevailed on them to find a way to help clear the violations. Before the WAL Board intervened, WAL management insisted that I must ensure the condo was "code compliant", and that the Virginia condo law required them to report all violations to potential buyers. This was a nightmare because I knew virtually nothing of what building codes required nor what WAL management would deem sufficient to become "code compliant". (The City of Alexandria Permit Office does not inspect & approve completed remodeling. Obviously, they can't inspect wiring and plumbing concealed by tile, cabinetry, and wall board.) And, the Office's position of holding me liable for the violations was both morally wrong & ILLEGAL because: (1) ALL of the remodeling violations were done by a previous owner (MLS photos prove it.) In 2017, the WAL office deceived me as a buyer with a fraudulent resale certificate reporting that their inspection had found NO alterations and NO violations! (2) Virginia law states that when a condo association fails to list a violation in the resale certificate, they cannot enforce that violation against the buyer (me, in this instance) nor require me as the new owner to pay for repairs (Virginia code section 55.1-2313). My advice to new owners: (1) Keep a copy of your resale certificate given to you when you as a buyer. It may be important. (2) If you fail to get reasonable consideration of your problem from the office, make a presentation at the monthly meeting of the WAL Board. (3) If you plan to remodel, know that unapproved remodeling likely creates future problems for someone someday. To the WAL managers: If there is anything I've said here that you think is unfair, make your case to me. If there is some aspect I've missed, I am willing to revise or take down this review. If you have forgotten the details, I'll email you evidence that supports what I've said here. I have a high regard for the WAL residents I knew there, and so regret having to report a management issue that could hurt the value of the place. read more

Every experience with staff has been wonderful. Each staff member is personable and professional. They offer solutions I hadn't considered and have always provided service with a smile! read more

It's now April 2023 and I have lived here almost 2 full years. Still glad I chose this place. So far they did make changes to the shuttle schedule and reduced the pickup time because there was lack of use during the later hours in the evening. The other thing I discovered, which is more annoying to me, but I get smokers have rights too, is from time to time I can smell smoke from other people somewhere in the building smoking. It somehow comes into other peoples condos from the ventilation system. It's annoying and I'm sure not good for you, but from what I understand it's just the way things are. I did buy the recommended air purifier but I don't think it does the trick. Patrol Services is responsive and always polite. read more

Great customer service, All ladies at front office are very friendly and understanding. Nikki is very helpful , she always does her best to help residents. read more

Nikki is always so helpful! Thankfully, it has definitely been a hassle free experience.

Our staff here at WAL is the best! They are very responsive and work together to resolve our problems in a professional and timely manner. Their work is of the highest quality. read more

I've been a resident here for coming up on 8 years now. During that time I've rented out my condo, and lived in it. I've also renovated it. I appreciate the front desk staff who have assisted me through all of that, especially Nikki and Pat they have been wonderful. Our board does not make renovation particularly easy to do, so it helps when the staff - not just the front desk, but security as well - are knowledgeable and kind. This community is constantly growing and changing, and I feel like it is becoming less like the retirement community it used to be. read more

I love living in Watergate. all the employees are the best. thanks for all their support. Linda Mirhady read more

Anna is an amazing worker, she is very knowledgeable of our WAL community, she listens and ensures that your opinion and feedback is directed to the appropriate channels. Ana is very friendly approachable and kind with everyone. We appreciate you and your work ethic. read more

I been living in Watergate since 1993. Today a front desk personal name Nikki helped me with my issue. Her assistant goes beyond front desk. In addition I would like to mention Ana for continuous support and assistance. read more

I moved here in 2020 and it's heaven. As a city girl, The Watergate has saved me from the burbs. The amenities are fantastic. Basically, we live in a resort. It is very easy to make friends of all ages. We have many residents from abroad, which opens up all sorts of friendships. I love hearing life journeys and learning about other cultures. Staff are helpful and friendly, making me feel right at home. They go out of their way to help. When I had issues, we managed to come to a solution. It's a gem 30 minutes from DC with reasonable prices. People are surprised when I tell them how much I pay. This includes electricity and ALL the amenities. It's is a very safe community. Children play freely like 'the old days". I could go on and on. It's a great place to live! Brigitte read more

I am at a loss of words to express my thanks and gratitude for the dedicated personnel of Watergate at Landmark. Not only are they always helpful and follow Chief Ortiz's lead-by-example attitude but they always have a smile on their face and greet residents with a pleasant tone of voice! What a great team! read more

The staff is always so helpful. I was in today and they helped me scan some documents I needed. They're always willing to go the extra mile. Both the ladies working today were lovely!!!!! read more

the customer service is soo wonderful Ms.Pat ,Rebecca,Nikki and Ana are the best front office personnel I ever met they are so professional and kinda. Tbey help me with every question I asked and more point me in the right direction if needed assistance in a different department.them ladies are the best and glad there here they make it soo easy and a great place to livethanks to them read more

I am a full time realtor and this is not the first time that I have shown a home in this amazing complex, I have also listed a home here. I would like to say that the guards are always courteous and professional every time I have driven to the gate. when others came to view my listing they never had a problem accessing the community! The people I encountered walking and go into the different buildings have always been kind and respectful and helpful! example, I was showing a home most recently and a mature women asked us if we wanted to see the other areas as we didn't know what was through the doors that she was exiting into the community, buyer offered to assist her with her cart and she said she was fine and we thanked her for all the great information about the amenities that she shared! Thanks Joan Williamson C B Realty 571-436-4498 read more

The staff was cooperative, understanding and most helpful. Thank you Patricia for all the times you took my calls and replied to the numerous inquiries. Looking forward to seeing you again soon. read more

I am unit owner in Watergate. Today Nikki in front office helped me. I would love to send my sincere thanks to her support and help

Shout out to the great resident services staff...particularly Nikki. She is always helpful, pleasant and knowledgeable! The whole team helps to make WAL such a great place to live! read more

I have been a renter since 2019, and overall, it has been a good experience. I like having the security at the gate, and they are professional and prompt when I call to add an unannounced visitor. The condos are older, but the staff keeps the common areas, elevators, and trash removal to standard. The community is diverse, and most people are friendly and respectful. I've observed the medical response to be exceptional, which is great because there are a lot of older residents here. Management is good about keeping residents informed via email, flyers, and pre-recorded voice mail messages on events, construction, or other issues that may have an impact. COVID has limited use of some of the amenities, but that is no fault of management. Prior to COVID, my family loved coming to visit, and we were able to have cookouts in the gazebo and swim in the pool. Since I rent, I am not impacted by the condo fee, and paying one price that includes electric, trash, and water, is a plus. Another factor is the free shuttle, convenient access to the bus line, which really eliminates the need for a vehicle. Parking can be challenging if you arrive late, but I have always found a spot to park. I am surprised at so many negative reviews. The condos have concrete floors and ceilings, which is a plus because I rarely hear my neighbors. The place was built in 1978, so there are things to consider like the electrical, and plumbing structure if upgrading. However, as a renter, I have been satisfied. read more

2/21/18 --- I'll be leaving a running review of this place. I bought a property here in 2017 and so far my experience with the front desk at the Residents Service Desk is horribleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee. Other then the manager the staff is very rude and unprofessional and come off very uneducated. The maintenance office is also completely useless - very unaware of pricing and assisting with problems. Also the older people running for board membership can be racist. One of them was waiting at the bottom of my lobby asking only the white people to vote for her and talking trash about other board members saying crazy stuff like "you can't talk to her she's probably recording our conversations" read more

It's been four years since I wrote my first review. We're now in our eighth year living at WAL, six years as owners. When you read reviews more than two years old, one thing you should know is that we have a different General Manager. In a community of more than 1200 units, more than 4000 people -- that affects EVERYTHING. Staff members are happier, service is better, issues are addressed more quickly. Condo fees remain high because they fund an assortment of amenities that no complex nearby comes close to matching. The fees also reflect principle repayment of funds borrowed for major repairs and upgrades. That also goes to the construction: WAL is more than 40 years old, and these are necessary projects. The new GM has done a good job of overseeing several complex tasks at once, and earlier parking problems have been largely abated. (Keep in mind that WAL also has far more parking per resident than just about any other place you'll find in the area.) After years of semi-conflict, relations between older residents seeking peace and quiet and families with young children also have reached a positive turning point. We've got a fantastic new playground that our seven-year old daughter loves, and the Board is in the midst of a top-to-bottom rewrite of the rules to streamline things and make them fairer and more accommodating. Our Youth Committee is actively engaged in planning events like monthly "Mad Science" nights. None of this means you won't get taken to task for your kids doing something really crazy and unacceptable -- but if you expect that, you just don't belong in a condo. There's space here for kids to be kids, and there's also a level of decency that goes with common spaces. It's a necessary balance. Really, that's what makes WAL so wonderful: balance. Yes, there are little kids. Yes, there are retirees. Yes, there are dogs. This is not a place just for young people, nor just for old people. Whatever your particular life stage and interests, WAL can accommodate it. Buy a unit here and you can keep it throughout your life, because you'll always find some people like you living here. And yes, there will be some people living here who aren't like you. That's the point. read more

My mother-in-law rented here for five years before she passed away in 10/21. Prior to her passing, we always had issues getting into the complex. Once she passed, she went there often (about 3-4 times a week) to clear out her apartment. We had countless issues with people being permitted into the complex that were trying to buy/pick up her items. Although I would give these individuals specific details and what to say, they would ALWAYS have issues getting in. One evening, someone was coming to pick up her TV, she was not allowed in, I went to security and was told as I am a 'guest' I cannot permit another 'guest' in. I explained I understood that, however, the resident had passed away. I had to go to resident services and explained the situation. As I had come down to security naively thinking this would be fast, I did not have ID on me, as they could not verify who I was, they would not help. I said, this is taking too long and I will just put the TV in my car and go meet this person off-site. I was then told I was not permitted back into the apartment and I was "detained" as they cannot verify who I am, the staff member kept stating I don't have ID, and did not seem to understand my repeated explanation that my ID is in the apartment that I have just come from and now they are not allowing me back into... I called my husband (who was in the apartment) and told him to come to resident services, he proved his identify and we were "allowed" to go. We ultimately met this person who was buying the TV off-site/off the complex. All of this took one hour to handle. We had multiple other experiences very similar to this one, all we were trying to do was clear out her apartment and donate her items! Eventually, we were told a form needed to be completed to permit people into the complex, so we completed the form as necessary, it did NOTHING, made no difference. After a few times of completing this form, we were told now there is a $50 fee per form. At this point, we still had several items in her apartment, so we hired movers for the big items we were keeping. The movers gave us a window of 8am until 5pm. Ultimately the movers were late and did not come until 6.15pm. Little did we know, as we were not residents, the complex does not allow movers/big vans/deliveries in after 6pm. Again, I went to resident services to deal with this matter, no empathy was given, they just don't care. We had to reschedule the movers, luckily they were GREAT and rescheduled for the next day. Every time I dealt with the security gate or staff at resident services, I was faced with rudeness, a lack of empathy for our situation, and a lack of compassion. Anytime I explained our situation, they never said "I am sorry for your loss" or anything similar, not once did they say that. They are heartless, and just do not care. I have lived in rented places, I know they all try to milk the resident as much as possible when they move out, but this place was a whole new level of cruel with their fines/fees. They have an UNNECESSARY amount of rules, and most of them seem arbitrary. I am extremely happy I never have to go here again, I would not recommend ANYONE moving in or suggesting a loved one move here. This was a very hard time, we were grieving, made EVEN harder by a rude and heartless building complex/the staff there, just looking to make a buck or two from your dead mother-in-law. read more

Update: The review from Jessica J is absolutely correct. I've been having problems with cockroaches all of a sudden for the last six months. I have lived here over 20 years and this is the first time I've had this problem. They sent an exterminator and whatever he used it absolutely nothing, Now I'm going to have to hire my own with the prices I'm paying in condo fees this is absolutely ridiculous. read more

So glad we finally moved out! The front office staff are rude and miserable. They have the worse freakin attitude and treat you like an idiot. So many rules and regulations, what the heck we aren't in 1st grade!! Every few days there's something going on like turning off the water for a whole damn building from 9-5. What the heck am I supposed to do all day when you cut off the water? Or knocking on my door at 8 am to move my car because they decided they needed to pave the area underneath. Or calling me telling me they're going to tow my car because my pass expires less than 24 hrs ago. When you first move in you get excited because of all the amenities it has to offer but then realize you could careless because of all the other crap. read more

so many opportunities here at Watergate for fun and frolic. Having lived many many places as a military family, we judge Watergate the BEST! So many ways to influence/change/enhance condo living and NO yard chores to take up family time! read more

I don't understand the negative reviews that are on here; it seems like others had extremely unrealistic expectations. I've been renting here for about 6 months, and plan on renewing my lease for another year, because this place is nearly perfect. I lived in some nightmare places in P.G. Country across the river, and Watergate is miles above them. Living here is like living in a hotel, you have absolutely everything you could want here: -There is always parking, I have never had to park very far from the entrance to my building. -Security here is awesome. They are serious about not letting in anyone who isn't approved. I have had to call them a lot for noise disturbances with my neighbor who is doing construction and doesn't follow the rules, and their guards have been polite, responsive, and proactive. The staff does a great job at cleaning the buildings. -Front desk is helpful and polite. Unlike my last place, I don't have to worry if I lock myself out, or if I have packages coming. -Amenities: It's a little more than if you leave the complex, but the market here is good if you don't want to cook or need some sundries, and the on-site drycleaning can't be beat. The pool is AMAZING, and the fitness club is pretty awesome; I'm in there every day. Saunas, walking track, Jacuzzi...I'm saving on gym membership by living here! -Plowing: With the crazy storms we had this winter, Watergate did even better than the City at plowing. Every snow, the plow makes a pass within an hour of the first flakes and keeps up with the snowfall. -People: This is a really mixed community; young families, professional singles, and a LOT of older folks. People take time to talk to each other in the elevators, the gym, etc. A lot of folks have lived here over 20 years, so they take a vested interest in the community. Which means a nicer, safer, quieter environment. Yes, there are kids and teens here, but all of them have plenty of proper places to play. I once saw the security chief chase off some teens that had been improperly 'invited' onto the community by a resident's kid and were using some of the amenities, so the staff won't tolerate things like that. My only complaint is that, as an older building, the vent system is shared, so whenever my upstairs neighbor lights up a cigarette, I have to 'enjoy' it too. But shy of gutting the building and doing a top-to-bottom renovation, that can't be helped. Overall, this is a wonderful community and I am seriously considering buying a unit here because of it. **UPDATE** Well, unfortunately WAL pretty much began a slide into chaos in about mid-2011. Owners began fleeing in droves and the renters that moved in were absolutely terrible. The construction was out of control, never ending, and made it impossible to park or enjoy any sort of peace and quiet. I was chased and threatened with physical violence by one upstanding denizen due to my minority status. I finally had enough and moved out, where I was ambushed by an $800+ Cash only move out fee, only $300 of it was refundable ("elevator fee" they called it). This place is in the red and sliding deeper into it and they're trying to make up for it by stiffing residents. Stay away until this place gets its head screwed on straight. The only thing true about my review above is the amenities. read more

We are a Mid-30s couple with two kids and we couldn't be happier with our decision to purchase at WAL. It doesn't come without its issues (it is a large complex - there will always be issues - in this case primarily parking) but the pros much outweigh the con. So let's tackle parking - it can be frustrating late at night not to find parking near your building. but it is not impossible (frustrating but bearable) Security: I have had nothing but the best experience with security - professional and friendly enforcing the by laws we all agreed to live by. Construction: Construction is phased. It has to be in such a large complex. I have not found it as an inconvenience. Quite the opposite. As a property owner I am pleased the association is putting my money back into the property to maintain it and keep it looking good and functioning. Association Fees: fees are high at the WAL but not the highest in the area. Much worse condos nearby have higher fees and not nearly the amenities. The average age is getting younger as people realize this is a great place to live! People love to complain and will complain about anything. read more

The worst living enviroment! And i lived in a looot of places, please read carefully this long but thorough review built on first hand experiences: Very hostile environment, unless you want to use it as a hotel but not actually plan to take advantage of the amenities that you pay top dollar for for the following reasons: 1. Seniors who still believe its a retirement community and so try to make it as hard as possible for envaders (non seniors) they complain and complain and complain until they're blue in the face, and those are the nice ones, the rest take matters into their own hands and they might yell, curse or flip you the middle one (happened to me!), some of them are really sweet but the mean ones ruin for the rest of them. 2. Management that are $$$-oriented, very tacky! Zero professionalism, a lot of power games, they show no respect and they run it like its the army, and they're super rude! Like Trump with thr queen, well news flash: if you are a nothing and you start acting rude guess what will happen? You'll be a rude nothing! Nothing more! But obviously they do not understand that, they try to bully residents (examples later), but they also discriminate in that, which brings me to the next point 3- Discrimination between renters and condo owners is very pronounced here, although rents here are not cheap but the treatment you get in return is nothing equivalent, and if an owner complains about you they will try to show off muscles, bully you if they can just to show you they care more for that owner than they do you, and they are racist as f**ck! 4- Lots of racism and social profiling, management actually asked my friend who is a diplomat from a rich country for double amount the monthly rent as a recurring fee to cover "potential damage that could be caused by them", no sh*t! 5- They thrive on drama! They love to see residents turn on each other and did in occasions give advice of calling the police for trivial things, sometimes i feel that gives them a sense of importance and a topic for office gossib. 6- they butt a lot where they dont belong, like advising my landlord to exercise more scrunity on me, and he was nice enough to share that email with me laughing, they ego issues are truly amusing! 7- and mr. Chief! Dont get me started, he thinks he is Trump but frustrated the white house dont know his power yet, dont worry you can try your luck next election while experimenting your bullying skills on us! 8- and OH MY GOD the non ending projects here!!!! In the very short time i lived here i lived through two full days of water shut off, 1 full day of electricity planned-but-not-explained cut off (food spoiled in my fridge thank you very much!) 9- They think you're a low IQ soldier (its the army here remember?) So you have to listen to the orders no explanations necessary, like that day they did that freaking project of cleaning electricity cables they came into my place opened the electric box that was located in my kitchen sprayed the hell out of that thing not even asking if i had asthma or not or if i minded them spraying toxins where i make food! I had asthma and had a cough spell no one said sorry they only siad this thing that left a black cloud in my kitchen and probably my lungs is not toxic unless it was drank, ya they are doctors and you're just a dumb resident/soldier. 10. The freaking long line on the main gates! All residents of all buuldings have to receive their guests/ubers/pizzas there and they have to check and take the visitors information which creates long lines that sometimes get to the street. So your friends will stop visiting you eventually unless you pay them. 12- if you end up with a miserable luck and end up here try to avoid building one!!! Everytime it rains here and you know thats a weekly event here in VA the building floods and sirens get off waking us in terror and elevators shut down like its the end of the world and as per the fire department thats caused by water getting into the elevator lines, you think with the non-stop projects happening here they would address this major problem? Hell no! Because only point of their very inconvenient projects is to show off that they are actually working and you have to oblige you pathetic useless resident/soldier, you know that employee who does not actually work but gets loud and emotional to give the impression that they care for their job, and walk between offices carrying bunch of folders so you would see them and think the future of the company lies on their shoulders? Yes thats exactly how management here rolls. Bottom line: do not move here if you have any self dignity and like to be respected and actually want to put your hard earned money where its not stolen. Oh and dont fall for the fake positive reviews like i did :( read more

I used to own a unit here. The place is absolutely infested with cockroaches. Mice are also a problem. The management company and board are absolutely useless, they refuse to take a systematic approach and require extermination in all neighboring units, so the pests just move from unit to unit. The extermination company they have contracted uses ineffective insecticides and has a long wait list for an appointment, so you'll also have to hire your own exterminators. It became clear to me that the problem was never going to be resolved so after spending hundreds of dollars on exterminators, I sold quickly before the infestation could return to my unit. I felt bad doing that, but presumably the previous owner did the same before I bought. Virginia law doesn't require disclosure of infestations, so buyer beware. Hopefully potential buyers or tenants will see this and avoid finding themselves in that situation. The building also has hazardous FPE electrical panels, won't replace them throughout the building, and doesn't allow owners to replace them in individual units. Google FPE panel to learn how dangerous that is. There are nice things about living there. I liked living in a gated community because I keep odd hours and I felt safe going for walks on the property late at night. Having an indoor pool to swim laps in was great. Some people absolutely love living there. But it wasn't worth the health hazard and stress of a roach infestation. read more

This Condominium community is the worst! I visit everyday because my 89 year old mother bought a place here because it was secure. It is awful, the front desk staff is rude and unprofessional. I had to beg a woman to not return a package that had been delivered that they did not notify my mother about. I could not it pick up that day or the next because I was scheduled for foot surgery and I advised my cousin who was coming to visit would pick up it. Rather than being helpful and kind, they are more interested in enforcing rules which are not enforced for everyone by the way and fining you, if you do break the rules, taking your dog up the passenger elevators or taking your dog through the lobby. We were fined $50 for bringing a dog through the lobby. I have photographs of 2 other older women who bring their dogs through the lobby by the mailboxes all the time and have they been fined? I doubt it or they would cease doing it. I can't wait until I can sell this place and never have to come back again! The chief of security is a great guy but most of the folks who work under him are not. One of them was totally unprofessional recently when we tried to drive through the back gate, he started yelling at us to go to the front gate without an explanation as to why waving his arms and screaming at the top of his lungs! They also sit at their desk unaware when a visitor goes flying through the back gate on the wrong side of the entrance after being told he could not enter the back gate because he was not a resident or with a resident. The condo fees are high and the Board is run by a bunch of older non-minority residents. read more

If it were possible to give negative stars, I would give this place a negative 3 star review. Don't be fooled by the resort appeal. The grounds are beautifully maintained and the amenities are plentiful but it will cost your sanity and a ridiculous amount of money every month. This is more like an assisted living facility ran by seniors that have nothing to do but complain all day and it's ALWAYS under construction. The service elevator is continuing breaking which makes the other elevators crowded with dogs, bikes, etc. The HOA controls everything, even the inside of your house, and approvals are given based on race, social class/background, and probably age. Some have it easy while others have to go through a strenuous process. Parking is horrible an assigned garage spot will cost $40/month. If you leave after midnight, you have to stop at the guard house like a child so they can let you out. HOA fees go up every year and they did NOT stop during COVID even though many of the amenities were closed. Soon a two bedroom will cost $900/month in just HOA fees! I absolutely hate this place and can not wait to move but the HOA is making it extremely difficult to leave. Yes, even moving out is complicated and requires inspections (and fees!). DO NOT MOVE HERE!!! read more

I've lived here for 10 years. I moved in because I wanted a secure gated facility to feel safe walking at any time of day. I enjoy the amenities without upkeep of a house. I also appreciate Patrol Services. They are always friendly and helpful. They weren't always so but they had a huge turn over several years ago and there has been a big improvement. There are tons of amenities and yes there is a big HOA fee but what no one mentions is that ALL of your utilities are included in this HOA fee. You also can use the antennae on the roof so you have basic tv if you want it. And you can use their ISP carrier for cheaper internet too if you choose to do so. As for their being many elderly in the community, I suppose there may be. I use the pool and walk my dogs. I have friends around the area so I don't attend many of the local events at WAL. I can tell you that I know a lot of the elderly I have met in passing are long term residents and many are original owners from what I understand. But not all elderly are cranky old people. When I have time I love hearing some of their stories of what WAL was like when it originally opened. And remember, those "cranky elderly people" people referred to in an earlier post may one day be them. I also have a service dog. If I have him in the passenger elevator, his vest is always on and have never had a problem or a complaint. (The freight elevator all dogs are allowed on.) Overall, every place has its pros and cons. I think WAL has more positives personally but that's my opinion. We can all find fault any where we live. It's about perspective. read more

I have lived at WAL since 2010, first as a renter and now as an owner. I genuinely love this place. It's more pet-friendly than child friendly, but there is a dedicated group of younger residents working with the board to make it more amenable to all the kiddies who live here with their families. I have noticed a big difference just in the last two years with revisions to rules about bicycle riding and required levels of adult supervision, i.e. my kid can go and play with her friends in the WAL playground without my having to be there to supervise her. Yes, there are some cranky old folks who like to kavetch about even the sight of children (and who probably ought to just move to a 55+ community) but most residents are friendly, considerate and kind. Parking is better now than it has been in the recent past, with just one project going on: upgrading the balcony glass doors for every unit to make them more heat efficient. We've got our new doors and they're great! I love our pools, and other amenities. The management staff are always lovely to deal with, and most if not all of patrol services are polite and respectful. I think the key to living well in a large and diverse community like this one, is to be aware of the rules (there are lots!) and be patient. There will always be frustrations, no matter where you live. So long as you know where and how to effectively voice complaints and concerns, WAL will be good to you. read more

Huge place that is hard to get around unless you are familiar with the grounds. Bf and I came for Oktoberfest and enjoyed the food and entertainment. Crowd was a bit more senior than I expected.... read more

I have been a resident for six months and enjoy every minute here. The staff and security have made my life very happy. Yes there are rules, but I have felt them to be fair and necessary . All day to day manag- ment has been very impressive . Charles M read more