This is my second time doing business with Durable through AAA, and I'm really pleased, for the…read moresecond time. Eric is extremely personable and solicitous, and helped me over the phone to feel better about having to put another alternator in my car. I KNEW positively that my car was dead because of the alternator, but I had a new alternator put in EXACTLY 1 year ago by Meineke of Waterbury (Meineke ripped me off TWICE; don't go there!). I feel confident that with Durable, with their 24 month warranty, this won't be happening to me again a year from now. Hopefully I'll have a new car before then anyway. So all in all, I feel really good about having Durable fix my car: having peace of mind and trust is everything to me. I'll be going back to these guys again for all of my car needs, and highly recommend this company to anyone reading this. Thank you, Durable!

I had a flat tire and this is the company sent by roadside assistance. Wow wow wow. Service was…read morespeedy and the mechanic was so personable and friendly. I'm so thankful that he was sent to help. He gave tips to ensure I was safe-since my spare is a donut. And even knew nearby places that were currently open since it was midday on a Sunday. So very helpful.

They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

I brought my van to be repaired after an accident. After they completed the work, I went to pick it…read moreup. The front end parts were not aligned properly hood corner panel and wheel, trim. They kept it another day made the corrections. The next day I went to pick it up. The engine was making noise. The mechanic came out and said it was air in the transmission lines it will work it's way out. Well it didn't. I took it to my mechanic, and they found that they did not replenish the transmission fluid and it was down 2 1/2 quarts of fluid. Then I took the van on vacation while on the road the check, engine light came on. Brought it to the neared dealership to check the code and found there was a cooling fan for the transmission not working and it's wire harness not connected. Also wires going to a computer were loose. I cannot recommend them.

I've been through a few detail shops and all they want to do is give me an Estimate for the…read moretremendous sap damage I have on my Lincoln Navigator. Tony immediately realize how destructive the sap is and immediately within a day, he scheduled his team to remove all the sap. He is buffing in hopes to avoid total repaint of my vehicle. His buffing did just that. I am so relieved. I can't tell you how great the spirit is in this detail shop. All the workers are so friendly joking around with each other and really attentive of my car. I can't tell you how pleased I am. If you're looking for a shop that has Heart and cares about you and your vehicle, I fully recommend Absolutely Mint Detail. I have to let you know I I've never been here before I just pulled in seeing their sign on the road. I don't know any workers here nor the owner, Tony, it's my first time, so this review is coming from the Heart. Tony actually cared what I was going through And realized the seriousness of the sap that was baking into my paint. I left here today with such a brilliant, beautiful detail job. He brought my vehicle back to its original condition. I am amazed what he did. I am amazed how detailed oriented he is. The value for the work and the outcome involved in removing all that sap on a very large vehicle buffing the whole car the cost was very reasonable. Everyone was so hands-on and meticulous. It was amazing. I can't praise this veterans own detail shop any higher. If there were more stars to be given, I would've gave him more stars.

Probably paid for his 5 star reviews. He is completely incapable of handling even constructive…read morecriticism. Rather than standing by his shop's work, he immediately hid behind the fact that he's a "veteran-owned business" as an excuse for poor service, and then had the nerve to throw his own staff under the bus to dodge responsibility. Being a veteran-owned shop is something to take pride in through excellence, discipline, and integrity--not a get-out-of-jail-free card for sub-par work and fragile ego. Wrapping yourself in the flag when a customer points out bad quality isn't leadership; it's cowardly. Save your money and take your business to a shop that actually cares about quality and respects its customers.

Friendly and efficient! The left front end of my car was a mess. Looks like new now.read more

Brought my vehicle in for repair of a bumber, grill and sensor for the airbag. They worked with…read moreinsurance and did a great job in restoring my HOnda Civic. I found Sarah and Chris both to be patient and made sure I was notified and understood every step of the process! HIghly Recommend

Only Place for Brake Service! Went in for front and back…read morepads and rotors. Jim serviced the car and disclosed that only the front needed to be done. The rear brakes were fine. An honest mechanic?! WOW! A rare thing, indeed. Overall final price for the entire job was about the same price the dealer wanted to charge me for the pads alone.

I brought my car in because it was making a funny noise. They found the problem in a few minutes…read moreand fixed it. They did not charged me for the fix. They always give great service highly recommend them

From the moment I called needing an estimate for brakes on my Cadillac Escalade, Eric and the team…read moreat The Quiet Zone provided exceptional service that went far beyond what I expected. They truly went above and beyond when my Chrysler 200 wouldn't start. Eric came to my home to jump it, and when that didn't work, he and his associate even pushed the car out of my garage to make it easier for AAA to tow. The next day, they picked up the Cadillac, gave me a clear and honest quote for the brake repair, and thoroughly explained other items I should monitor and address in the future. They also printed out the recall information for the vehicle and, knowing we're new to the area and still learning the local roads, arranged for me to have the recall work done at a convenient nearby location. When I went to pick up the vehicles, both were ready at the same time and I was there alone. Eric immediately offered for one of his office staff to drive one of the cars to my home while I followed with the other and brought her back. The level of care and thoughtfulness made me feel like part of the family. It's so refreshing to find a family-owned business that genuinely values its customers and shows it in every interaction. The Quiet Zone has earned my complete trust and loyalty. I could never go anywhere else for my vehicle service needs. Highly recommend -- give them a try and you'll see the difference for yourself. Thank you to Eric and everyone at The Quiet Zone!

This Frank's auto repair business in Watertown has to be one of the best I have ever encountered…read more The staff is efficient, friendly, knowledgeable and they go out of their way to accommodate their customers. Kudos to Brian in the Thomaston location who is phenomenal. A satisfied current and long term customer forever !

Honest and accommodating. Reasonably priced. The staff are helpful and do a good job figuring out…read morethe issue. They seem like they actually care about their customers. This is the only place I will go for repair work.

Our go to for service. We trust Shawn and find him to be honest and fair. Have used him and his…read moreteam for over 5 years now for multiple cars and are very satisfied with their work and the price always seems reasonable. Glad to have a reliable garage close by!

Had a serious scratch fixed on my Lexus this week. It looks great and the price was very reasonable.read more

I met Ollie on a AAA call and got to talking with him about being ripped off by the Local FORD…read moreDealership in their Service Department. We had my Daughter's car worked on yesterday, the A/C needed to be charged and the cabin air filter was changed. His service and prices charged were more than reasonable. Next time he's working on my Ford Pickup Truck. Thank you, Ollie, BILL PARKS