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    Waterworks Aquatics - Bascom Ave

    4.3 (722 reviews)
    Closed 6:00 am - 5:30 pm

    Services - Waterworks Aquatics - Bascom Ave

    Group fitness

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    Waterworks instructors at Bascom
    Athina A.

    Clean indoor swimming pools for kids. Highly recommend! My daughter is 6yo and son 3 yo have been to different swimming places but this one stands out as the best. Instructors are very patient, detailed and also "funny"(as my 3 yo son enjoys his lesson a lot).Some instructors that they have been with : Miss Princess, Miss Shay, Mr. Tervel, Mr. Israel...Easy setup schedule online and access to customer services too!

    Pool
    Aparna K.

    My daughter has been going to Waterworks Aquatics for over two years now, and she absolutely loves it. The instructors are patient, encouraging, and really know how to make learning fun while building strong swimming skills. We've seen so much progress and confidence in her since she started. Even though she completed all her levels and can swim all strokes we still continue her classes to keep the momentum. The facility is clean and well-run, and the staff is always friendly and professional. It's become a happy part of our weekly routine , highly recommend for any parent looking to give their child a great swim experience!

    Min Y.

    We've been with Waterworks since 2019, and all three of my kids have had the joy of swimming with Francisco. My two older children are currently in Stroke Clinic, and my youngest son has been taking lessons with Francisco for over a year now. I honestly can't recommend him enough. He truly loves kids and has a natural gift for making them feel comfortable in the water. He has such a fun and creative way of explaining things that keeps my kids fully engaged. He's incredibly sweet and patient, and my youngest trusted him very quickly--even when he first started swimming at just one year old! Now, my son is completely at ease in the water, which means so much to me. Water safety is absolutely essential in our family because we spend a lot of time at the pool and beach. As a parent, I feel more confident knowing my kids are learning to be safe and confident in the water--thanks to Francisco, who truly cares about them.

    Waterworks Acquatics

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    Page 1 of 19

    Waterworks Aquatics - Bascom Ave Reviews in Other Languages

    Ask the Community - Waterworks Aquatics - Bascom Ave

    Do you offer water aerobics for seniors?

    Hello Susan, Thank you for reaching out! Aquatic Zen offers restorative aquatic Movement… Read more

    Why do we only find out the day off if an instructor is out (not when they are sick but personal time off when notice is possible)?

    Good question. We encourage our Instructors to give us as much notice as possible if they are going to be out. There are certain situations that arise that cause a shorter notice to be given.

    Why does nobody answer the phone?

    Hello Sarah, I am sorry to hear you haven't been able to reach us, we have been experiencing very high call volumes. For quick and easy help visit waterworksswim.com and use… Read more

    Do you have a salt water pool?

    Hello Priyanka! Thanks for your question, we do not have a salt water pool at the moment. If you would like to come take a tour we are open Monday-Friday 6:30am-9:00pm and Sat/Sun 6:30am-5:20PM. Or you can give one of our customer experience experts… Read more

    Hi, can I ask what methods are used to keep the water clean, especially for infants who are very vulnerable? How often is water quality tested and do we have access to it? Thanks!

    Hello! Thanks for your question! In addition to the pool being chlorinated we also have a UV light installed in the pool that the water filters through so it can kill any remaining bacteria. We also check the water throughout the entire day to make… Read more

    Is there a public pool?

    HI Andrew! Thanks for your question. Yes! We do offer public pool time for recreation swim on Friday from 6:00PM-7:30PM and on Sunday from 3:00PM-4:00PM!… Read more

    Are there classes for adults?

    Yes!

    Is it free?

    Hello Jenny! We do not offer free lessons at Waterworks Aquatics. However, we do have a 100%… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Waterworks Aquatics - Bascom Ave

    There isn't anything negative any rational person can say about this swim school in my opinion.

    Mentioned in 38 reviews

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    Maki Swim School

    4.2
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    We had our two daughters at Maki Swim for nearly two years. The pool is clean, heated, and covered,…read moreand some individual coaches were genuinely caring and skilled. Unfortunately, constant coach changes meant our younger daughter never learned to swim despite two years of lessons -- every time progress was made, a new instructor reset the process. When we finally found a coach who worked for both girls, the school switched them without any discussion. When we raised concerns, the person running the school (Maggie) was dismissive and condescending rather than willing to listen. We also dealt with frequent last-minute cancellations (Sandy expecting immediate response last minute ). The coaches themselves were often great, but management's poor communication made it impossible to continue. Get all commitments in writing before enrolling.

    Overall I will say good and bad but depends on you. The coaches are excellent (esp Coach Matthew,…read moreCoach Chas and Coach Destinee) and the facility is welcoming and cute but is an older facility. They have made some improvements to the structure. The receptionist/treasurer Sandy is a bit rude unfortunately. She has gotten short with me when I expressed that I prefer email communication and to only call if it is a true emergency. Scheduling can be last minute and I get that but I respond within 1 or 2 hrs via email and can't always chat on the phone due to my work and personal life. I have even gotten a phone call after 9 pm one day from her and it was just to let me know about scheduling! Not urgent. I will say though that they have tried thier best to notify me about changes to the coaches which is appreciated and I have returned the favor by being as clear as I can. They baby chaging station near the pool is between the men and women's bathroom's and doesn't get used much. Personally I would prefer it in both shower/bathrooms to feel comfortable changing my baby there so I get it. They have a changing room inside away from the pool though. It would be nice if the showers had more coverage as the curtains are a bit flimsy and gap quite a bit. The pool is covered so the sun protection is appreciated. The pool can get somewhat crowded so free swim is restricted to a very small area. The classes can collide some but it makes sense due to the pool size. My older daughter learned to swim here so with patient instructors and some time, goals can be reached here! This place is very very obsessed with yelp reviews and I was pressured to amend and clarify my previous review. This may or may not have happened with others. We had a decent experience there, but because you have to deal with the manager (who can be pleasant at times except in my experience when it comes to misunderstandings and communication boundaries) it can be a bit of deterent.

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    Sutton Swim School

    Sutton Swim School

    3.7
    (114 reviews)
    2.7 mi

    I was wary about the negative reviews but we live very close to this place so decided to sign up…read moreand so far I only have positive things to say. Indoor poor is very clean and I like the instructors and their teaching methods. I recommend instructor Adriana. I've sent my child to 2 other swim lesson places and this place had been the best. He was traumatized by the swim classes at Rancho Rinconada taught by literal high schoolers. Large waiting area with seating to watch your kids. Plenty of showers for after class.

    We first started coming when my son was around 1.5 yrs. We were doing the parent/child swim class…read more Covid hit, they closed and we stopped attending. About a year ago we signed back up. There are a few things that I wish were different. Because the group classes are 3 kids to 1 instructor, each kid is only getting about 10 minutes of working time. The rest of the time they are sitting in the steps while the instructor works with the other kids. Secondly, it does seem like the instructor turn around is high. My son has gone through 3 instructors in as many months. It also would be helpful if we knew when/how often they are tested for advancement. I initially thought it was once a month, but I don't think that's the case. If they tested the last week of the month on a monthly basis would be nice. Third, and the one that bugs me the most is they don't enforce their "No shoes on the pool deck" policy. It's a great rule, but not great if it's not enforced. Every class parents come into the shower area with their street shoes on. I'm sorry, but for the safety of the kids (and adults adhering to the policy) shoes should be taken off. It is so gross to imagine what is in the bottom of their shoes and my kid and I are walking all over that in wet, bare feet. And it's not like people don't know or that the signs are hidden. The signs are posted on the door leading to the shower and pool area. Other than that, the instructors are nice, but for the price it's a little steep, especially if I'm paying for 30 minutes and only getting 10 minutes of instructional time. I like the convenience of its proximity to where I live, but I may start looking for a different swim school .

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    Teacher Teresa, with daughter Karlicia
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    Brighton Square Pool

    Brighton Square Pool

    5.0
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    2.0 mi

    Great family pool with a great team of lifeguards that diligently watch the pool. Kids love the…read morepool more than the adults making this a great opportunity for the kids to learn or play. It's beautiful with tons of plants lots of grass. I like that membership is only for the residents of Brighton Square making it safer with a good element of people. You need to own property in that area to become a member, so it really weeds out all the junk in San Jose. Keep up the great work guys. You rock!

    We are not members of the Brighton Square Pool but have many friends who are. We have enjoyed many…read morevisits with our friends and gotten to know some of the staff, board members and other members. When it came time to look for summer swimming lessons it was an easy choice for us to chose Brighton. The pool and the area around it was always clean. I was able to relax and enjoy watching my daughter swim. My son did not take lessons but was able to go with me and entertain himself with the tetherball and pin pong table while he waited. The lessons themselves were awesome too. We had a young man named Johnathon whom my daughter adored. He was so good for her. He right on target at picking up on my daughters abilities and needs of improvement during the first lesson. He was a great teacher and was also able to be playful in his lessons to make it more interesting. Crystal Kurotori was super friendly and informative too. Over all the entire crew was great. We would definitely return for and recommend the facility for lessons.

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    The Swim Pro

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    I can't say enough good things about this swim school. As an adult who struggled with real panic…read moreand fear in the water, I never thought I'd feel comfortable--let alone confident--swimming. But this experience completely changed that. A huge part of that is thanks to Kelly, the owner. She is incredibly patient, calm, and intuitive as a coach. She meets you exactly where you are, never rushes the process, and somehow knows exactly how to help you push past fear without feeling overwhelmed. The environment is supportive, encouraging, and completely judgment-free--something that makes all the difference when you're learning as an adult. If you've ever been hesitant or afraid of the water, I can honestly say this place can help you overcome it. Exceptional facility, outstanding coaches. Grateful doesn't even begin to cover it. Highly recommend.

    We have had both of our daughters at The Swim Pro for a while, and they are confident in the water…read more We've had them work with both Charles and Darcy, and they are both patient teachers who also push their students to challenge themselves. It's great to see how much our kids have grown during their time at the Swim Pro!

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    Farnsworth Swim School

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    5.0
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    Would definitely recommend! My kid was able to swim at the end of 2 weeks sessions!…read more But I would say, it also depends on the kids' ability to an extent. The earlier kids learn, the better they can grasp

    My 4.5 year old daughter just finished her third, final session at Farnsworth yesterday. We had…read moresuch a great experience with Farnsworth from beginning sign-up to Izzy getting her tadpole report card and lollipop. ;) Coming into The swim school early June, Izzy was very scared of the water and would not put her face in at all. She cried the first lesson and wanted to get out of the pool. Jaynie and the teachers are very patient with the kids , but also know how to keep them in the water through the crying to get them to a more comfortable place. I love their approach and how they focused on technique first (big arms, blowing bubbles, strong kicks), and progressed to teaching a little more each day. Leena was Izzy's instructor for 2 of the sessions and I was blown away by what she could do by the end! She was able to go under, touch the bottom of the pool, hold her breath for a few seconds at a time, jump in and go under, and float on her back for a few seconds. Izzy gained a lot of confidence in her swimming this summer. She told me each day she was excited to go in, get rings and put her head under. Most all of this is to Leena's credit. She is so positive and engaging, and is really great at building trust and swim technique. She may not know how to swim alone yet, but by next summer I'm sure she will be able to! ;) Thank you Farnham!

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    Waterworks Aquatics - Bascom Ave - swimminglessons - Updated June 2026

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