I am writing this review in response to the one-star review posted by Chris P. I was also in the…read moreshop during this interaction and witnessed Chris verbally harass an employee. The employee did not have a bad attitude. In fact, quite the opposite. He stayed calm, professional, and patient the entire time. It's unfortunate when staff are treated poorly simply because someone didn't get their way. I've included a short video for context. This is a phenomenal local bike shop. I've purchased multiple bikes here, and the staff and owner are always knowledgeable, friendly, and helpful. This shop does not deserve a one-star review, and I strongly encourage others to support this business.

I had asked to simply retighten a loose screw on my seat for a bike. Took less than 5 minutes to…read morelevel and tighten with a hex screw. That was cool but the guy CHARGED ME 10 BUCKS. And only charged us after he finished, so I couldn't really say no. This also wasn't a crazy seat, it was literally a hex bolt holding down a universal seat. I get it times are tough but that was just insane

Best bike shop in all of LA…read more The staff here is always super friendly, patient, and incredibly knowledgeable. Juan took the time to help us really understand the new bike and made the whole process easy and enjoyable, never rushed. They also have lots of bike options to choose from, whether you're new to biking or more experienced. You can tell they genuinely care about helping you find the right fit, not just making a sale. Highly recommend if you're looking for great service, expertise, and a welcoming vibe.

An amazing place right from the minute you enter. Excellent customer service. Cool like minded…read morecustomers with the right vibe. I picked out a beach cruiser and rode right out. I'll be back

Manuel is the best!!! I've been a customer since 2020 and Manuel has consistently provided me with…read morethe best service.

DTLA Bikes is a large bike shop that offer a wide variety of bikes-big 'n small, apparels, bike…read moreparts, and gears. Also, they provide bike service if you get a flat tire or your bike is acting weird they will fix it. At a price of course. I am trading-in my car for a bike just because the gas price is milking me dry! Haha! Anyways, the real reason I want one is to be nature eco-friendly to commute to work. I am excited on this new adventure. Overall, I had a good experience at this bike store.

Ok so if you are in the market for a bike ( electric or not ) you need to come to La Golden…read moreBicycle. Giovanni is the best thing since sliced bread. He not only helped me navigate my budget but jumped at the opportunity to provide the type of customer service that creates life time customer relationships and builds epic business names. To the owner ( I will continue to shop at this store because of the gentlemen I mentioned) give him a raise.

Best bicycle shop in LA hands down, and I have been to a lot (3 different shops this week alone)…read more The prices are reasonable, the service is incredibly fast (almost always same day), and the customer service is amazing. What took 2.5 hours at a different shop, only to eventually result in a refund, took 15 minutes at Golden for a significantly lower cost. Huge appreciation for this spot as someone who commutes on their bicycle ~12 miles per workday

Nice people work here! Give them your business ! I always get great customer service whenever I'm…read morehere.

Jim is an awesome person! I haven't ridden my bike in a while because the front wheel was wobbling…read moreand I couldn't figure out how to fix it. Jim immediately fixed it and didn't charge me for it! He also, very kindly, put air into my tires. Wow-- I'd forgotten how friendly the riding community was. This made me want to get back into riding again. Thanks Jim!

Got a whole bike set up from here Aram was super cool, let…read moreme try out a couple different bikes, explained everything Didn't oversell or anything helped me find what I was looking for Their work shop area is also super cool, watching them put the bikes together Definitely recommend

They have wonderful service. The staff was very welcoming and helpful in finding what I needed for…read moremy scooter.

Stopped by Spoke - Bike Shop / Coffee Shop during my morning walk along the LA River and instantly…read moreloved the vibe. The space is super colorful, welcoming, and very dog-friendly--which made it an easy stop with my pup. I also thought it was really cool that there's a bike shop attached, giving it a unique, community feel. Their coffee and latte menu is pretty extensive, with lots of fun options. I ended up ordering a golden milk with an espresso shot, and it was such a good choice--warm, smooth, and just the right balance of earthy and bold. I didn't get a chance to try the food this time, but I saw several breakfast and lunch plates come out, and everything looked delicious. Definitely planning to come back hungry next time. Great spot for a casual stop, whether you're biking, walking, or just looking for a chill place to hang out.

I was visiting a friend and she brought me here for breakfast! Lovely spot with a bike route so a…read morelot of people do a quick pit stop here. Very family and pet friendly. I ordered the breakfast burrito with avocado. The size of the burrito was nice, I ate 3/4 of it. Eggs were solid, but the potatoes were occasionally burned? Based on where you bit into lol. Tortilla was good. Not the biggest fan of the smashed avocado in the burrito (I like whole avocado) but that's just a preference. Hot sauce was really good though! I'd come back if I were in the area.

After checking out the Filipino stop next door, I came to this store to buy a bike pump. Although…read morethe prices seemed high for a very very newbie biker, Steve was very knowledgeable and kind when explaining bicycle jargon to me! I will most likely be a return customer not only because it is close but because the customer service was friendly and didn't mind me asking very newb questions plus it's always nice supporting small local businesses. Thnx!

I had an outstanding experience at Cycle World. From the moment I walked in, I was greeted with…read morefriendly smiles and genuine enthusiasm for cycling. The staff took the time to listen to my needs, asked thoughtful questions, and offered expert advice without ever feeling pushy. The team clearly knows bikes inside and out. They explained my options in simple terms, helped me compare features, and recommended a setup that matched my riding style and budget. My bike(s) are serviced quickly and with care. They diagnosed the issue accurately, explained the fix, and even showed me care tips to keep everything running smoothly between visits. I'm a competitive cyclist and cycle world is my "go to" place

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Armens attention to detail is second to none. As someone who's fairly new to cycling, he guided me…read morethrough the process of a full assembly and made sure to take care extra care of my bike. If you're looking for quality work and someone who will care for your bike as if it were their own, you've come to the right place!

Ryky is our go to bike guy-- this place is the perfect neighborhood bike shop. Every year I take…read moreour bikes here for tune ups and we are always very satisfied customers. Great customer service, hospitality, great turn around times and quality work... Yesterday I dropped in with my son's bike and Ryky hooked it up with a quick fix and saw us right then and there! We absolutely would recommend Ryky and we will continue to come back!

Great customer service, great prices and lucid about the work being done... I'm definitely a…read morereturn customer!