Amazing customer service from start to finish. The team was attentive, knowledgeable, and truly cared about every detail of my pieces. I honestly don't understand why people complain about the pricethis is an investment in something you'll have forever, and the quality absolutely reflects that. The attention to detail they put into framing each item is beautiful in itself. You can tell real craftsmanship and pride go into their work. I couldn't be happier with the final result and will definitely be back with future art pieces. read more

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Way Up Art and Frame has great service and attention to detail. We had wanted an international threading artwork to be framed with a single mat and outlined frame to put on top of the fireplace, but didn't know where to start. Way Up had pre-selected and well-priced deluxe packages (for labor, framing, mats, and glass casing) to choose from which made the process much easier. You can also go outside of the pricing packages for more customization but we had no need to go to that extent. The framing was done in a timely manner and I received good notification when it was done! To add to the level of service, a week after hanging my painting on the wall, it seemed to have slipped the nail one night and fell, severely chipping the based of the frame. The nail positioning was my own mistake; I was shocked and worried about having to pay again for the full frame. I took it back in to Way Up, explained the situation, and Sierra and the team did an amazing job re-framing it in less than a week and at a small fraction of the original cost. I will definitely be thinking of Way Up Art and Frame for my future artwork and framing needs! read more

Great service, great results, and I have loved their help choosing the frames and colors

I was blown away by the extremely friendly service I received from the business' owner when I brought in a nursery art poster to be framed. I had some ideas about matting color and frame color, but the process was extremely collaborative. Some gentle suggestions were offered with expertise that minimized the chances of drowning out the features of the art. He took his time to lay out lots of different options before I made my selections. Ultimately I am thrilled with how the piece turned out. It was pricey, don't get me wrong, but I'm still very happy. read more

Way Up Art and Frame - Large frame was made in the shop. Double matting with brown and cream. Natural finish wood frame. - Art Supplies Near Me - Livermore, California

Shakeeb and staff at Way Up are awesome. Took my Fred Biletnikoff autographed jersey to them to have it framed. Shakeeb worked with me on the design and additional art work to add to the frame and he was very helpful! It turned out better than I could have wished for and is now hanging (after getting permission from my wife!) in our family room. Fantastic, professional job! read more

Way Up Art and Frame - Art Supplies Near Me - Livermore, California

I cannot recommend this shop more! Tammy is very kind, has a great eye for aesthetics, and went above and beyond. The frame work turned out more beautiful than I imagined! Thank you so much! ^__^ read more

Best place in Livermore for art supplies. Was able to find Gansai Tambi paint set here. Everything is very reasonably priced. Excited that I don't have to do guesswork for art paper weight/texture anymore while shopping online. read more

This business provided me with professional consultation on matting and frames. The result is a museum-quality hanging that exceeded my expectations. I entered the shop with a a worn poster board wall hanging, a decade old, that was headed to the trash. I rescued it for its beauty and after a thorough cleaning brought it in to be framed. I received professional consultation on matting, with the employee riffling through hundreds of colours until he settled on one that referenced the tones and technology of the image. After a discussion of frames and glass, my order was placed. While I awaited the finished product, I had concerns about the framing of the artwork. Would the logos and text be too close to the matting? Would the crushed backing that held the poster board cause issues with framing. The final result was flawless. The attention to matting colour, frame, and glass transformed the poster board into art. The placement of the matting provided the perfect amount of whitespace around logo and text. Clearly an artist with a knack for layout worked on this frame. Brilliant! read more

Way Up Art and Frame - Professional consultation and execution is why I'll be returning to Way Up Art and Frame. - Art Supplies Near Me - Livermore, California

Wonderfully helpful and kind employees, large selection of products, quick service, and reasonable prices! I will definitely be coming back. The employees were very friendly and accommodating too. read more

I've been shopping here since I was a kid. I have always gotten great service and beautiful custom cut mats. I recently did a charity art show to raise money for ongoing work in Haiti and they very generously donated all the custom cut mats for my show. Without them I could not have raised all the money that we did. I will be a customer for life. read more

RAVE - LOVE local small businesses. Fantastic owner with a great sense of community, friendly help, and a very good selection of art supplies (went there today for Golden acrylics for the wine barrel I am painting). They are also a great place for art-related gifts for kids and young adults! read more

If I come back here, it'll be for the supplies. This place stocks paint supplies that Michaels doesn't. Having been to the store in Brentwood, I loved the selection there and the owner, Shakeeb was super welcoming and helpful. However, the woman tending shop at this location was kind of off-putting. She said hi and seemed friendly when we walked in, but that changed when I asked for some help. She was dismissive and had her tone was less than appreciated. I was looking for a couple of specific items and while I understand that stores can only stock so many items, she acted inconvenienced by my questions and annoyed that I'm asking about what is available. Definitely did not like her attitude when she said "Well good luck finding that." I want to support local business as much as I can and that's why I'm asking. I'm hoping that this isn't a common occurrence and that she was just having an off day. Whatever it is, I hope her mood improves. read more

My go-to store for most of my art supplies. "I LOVE THIS STORE" - again, my go to store... especially any hard to find stuff! Great pricing, superb help - Shakeeb is very attentive to anyone that walks through the door - if you need something, he's there to help you dig for it as he knows every crack and corner...and if he doesn't have it - he will order it. Plus my daughter adores him (as he's a father - also with little one) he dotes on my little one - she asks to pop in every time we drive by and when there, she spends most of the time talking his ears off. I want to emphasize that Way Ups prices, for a small local store...you would expect there to be a huge mark up - but the prices there are very competitive - many times lower than what I can find at other stores or online - and they carry very quality (some actually very hard to find also) materials... for example: - Robert Bateman sketchbooks. For anyone that has not used one (which are very difficult to find elsewhere) at spiral bound, very thick stock - smooth like bristol, and great for illustrating. My favorite - and they also carry very high end Rendr sketchbooks by Cresent. These are absolutely "bleed proof" - I mean you can paint! on these and it will not bleed....and Way Up carries them at prices lower than anywhere else you can find - cheaper than Dick Blick bulk stores. He has these in bulk of various sizes - they are excellent. The above examples are just a few of the great finds there. Great prices on paints, pens, canvas (another goodie that's priced well), just about everything packed into that store - Copic and Prismacolor pens, Molotov and Sharpies galore, acrylics, screen and block printing supplies, etc, etc...everything! Plus, Way Up usually has some good sales on items - I mean great mark downs to take advantage of. PLUS...great repeat buyer reward program - spend a bit, you get some in return. For art supplies, hands down better than the huge chain stores like Micheal's. Better prices, better materials, better quality by far. read more

Great place for supplies. I know many come in for the custom framing, but I can tell you that this place has some of the best professional artists supplies available. AND...if they don't have it, they will order it for you. They also carry some of the best illustration paper and sketchbooks - i.e.: Robert Bateman spirals, which are some of the best for illustrators - very smooth similar to bristol and non-bleed. They also carry a great selection of paint, brushes, pens, etc. Just a great place. Prices are always pretty good - and even if something may be a little more than what you can order at some huge supply house online, you don't have to wait - and plus Way Up is a cornerstone business in downtown Livermore...so support them. They also host all types of classes and misc...have yet to take part in these, but hope to at some point. Staff is always the greatest - friendly - professional. Have shopped there for many years, never have had a bad experience - cannot recommend them enough....6 STARS! read more

I have used this place on several occasions and they always do a fantastic job! When I had a hard time deciding they took their time with me and helped me until I was happy. Even when price became an issue there was an alternate option (frame from the retail section) that allowed me to lower the price on one item in order to get a pricy custom option I wanted on the other. Highly recommend this place. Lots of art supplies to pick from too. read more

Came back for the second time after a 5 year hiatus and it was just as great as my last experience! They always have sales going on so all the supplies I needed were very affordable. The sales associate spent a lot of time helping me pick out the right acrylic paints and answered all my questions with patience. They have a reward program now too! It's free to sign-up, they just enter your name, e-mail, and phone number into their system so you don't even have to fill out any forms (love that!!). I don't remember what the reward is but you get it for every $100 you spend in-store. I am definitely coming here instead of larger art supply chain stores. They are more knowledgeable about the products they are selling and aren't just there as a retail drone working for minimum wage. Thank you for the great experience :) read more

I have had three framing jobs, and two separate repairs done here , Shakeeb ( the owner ) and all his staff are knowledgeable & courteous, and the prices are great! I will continue to patronize this establishment ! thanks for great service , great work , and great prices! read more

Way overpriced! I love going to mom and pop shops because I like supporting local small businesses but it's always a hit or miss. Came in a few weeks ago with a signed record i had spent quite a bit of money on and wanted to frame it but was shocked when I was quoted at $550. Granted, the shop was very nice and the designs we planned out were good looking but I still just couldn't justify paying that for something I could do myself if I absolutely had to. The owner was really helpful he took the time to sit with me and lay everything out but still even after quoting me for the basic stuff (no museum glass, plastic frames, etc.) it only went down to a little under $400. I'm sorry but I ended up taking it to Michael's in Dublin and they did the same exact thing for $200 and that was with museum glass and a nice wood frame and suede backgrounds. read more

I called for a custom made frame for my flat panel TV which hangs on our family room wall. Shakeeb was so friendly and helpful and understood exactly the concept I wanted. Here's the great part...he took the measurements over the phone, text'd me some sample frames and built the thing in 1 day for a reasonable price. How's that for service! As a contrasting story...I had just had two pieces for art work framed my Richard's and it took 3 trips into the place for them to get the order correct and 6 weeks for the frame to be made. Way Up Art has won all my future business! Thanks Shakeeb! read more

I recently came here to get a picture framed for my dad of my deceased grandpa it was soooooooo beautiful my dad loved it so much!!!!Shakeeb was very knowledgable and helpful. He gave me suggestions on what to do and got the frame finished in no time. If you need anything framed this is the place to go!!!! read more

This place should get negative stars. The worse customer service I have ever had and I have lived all over the world. I was told about this store by another ART store in livermore. Micheals and the other store didint have the brand I needed. The young man who works there was very helpfull and informed me on questions I had. He didint seem to know about the Art College I am attending(strange). Not more then a minute after he leaves me to compare the paint shades i want to buy a woman walks up to me. This store is very small and I am very sure she knew the guy just talked to me. She walks up and asks if i need help. I tell her no and the young man just helped me. She stands there for 2-3 minutes just looking at me! she leaves but less then a minute later she walks by again and looks at my hands. I am feeling very uncomptable at this time and I know whats going on. about 2-3 minutes pass and I see someones head loking around the shelf.( spying on me) another few minutes pass and she walks up to me again asking if i need assistance! I tell her no and I am picking out my colors. A few more minutes pass and i see her head poking around the shelf again!! By this time I am very pissed and its clear whats going on. I am satisfied with my color choices and walks around the very small store. I am in an aisle when she comes speed walking down the main aisle. her shoes actually made a sound from stopping so fast! She stares at me before even talking. Problly looking at me up and down to see if i have stuff in my pockets. Then she askes if she could get the paint tubes i have and put them behind the counter! She also asked what brand they were and how many I hand! I tell her no thank you and i can carry them just fine. She stands there staring at me for about 5 minutes not saying one word after. I ended up buying about $35 in paint, but wish i didint. They were the only store in the area that had the paint I was working with. I didint know people like this still existed in our area! read more

i freaking love this place! i get all my supplies here, their a bit overpriced, but i love the setup, and theirs student disscounts available. the fames look crazy expensive, but most places are read more

I've only been in once and dealt with the owner who was very nice and helpful. When I entered the store he was helping a young man with art supplies on a limited budget. The owner helped him choose the most economical quality products and when he came up a little shy with cash, helped him further. As a result of that first experience I am going back today for a few more custom mats. Support your local establishments! read more

I had a large mirror ( 72 x 24") framed here. They did an outstanding job. Thank you!