This UPS Store has some of the worst customer service I've ever dealt with. The woman working the…read morecounter is consistently rude, dismissive, and flat-out unpleasant to interact with. There's no greeting, no basic courtesy. If you ask a question, you're either ignored or given a short, irritated "yeah" or "no," like you're an inconvenience just for being there. The tone is sharp and impatient, and it feels completely unprofessional. At first, I brushed it off as maybe a bad day. But a few weeks later, my wife went in and had the exact same experience with the same employee. Same attitude, same rudeness, same cold interaction. At that point, it's clearly not a one-off. It's how this place operates. People come into a UPS Store already stressed, shipping important items or handling paperwork. The last thing they need is hostility from the person behind the counter. It makes the whole experience uncomfortable and unnecessary. If management sees this, please understand this employee is pushing customers away. If you're a customer reading this, do yourself a favor and go somewhere else. I won't be coming back.

Super friendly service and FAST! I'm not sure why they get such negative reviews. Our experience…read morewas perfect.

Zero stars. Do not hire. They do not "pack" anything. They do not know how…read more We hired 3 packers today for six hours, they "finished" in less than 3 hours and we are now left with a horrible mess that the loaders cannot load as packed. Who will fix their terrible "work" before the loaders come to move these boxes? There is no time :( They made more work for us, despite us telling them we are ill and this move is an emergency medical move. THEY REFUSED TO LISTEN TO ME AND WOULD ONLY LISTEN TO MY HUSBAND. I HIRED THEM TOO, I AM PAYING THEM TOO, THIS IS MY STUFF THEY PACKED TODAY TOO. Nope, the "little lady" was told they only know how to work one way. This meant that our plan of my husband being on the main floor to direct and help, and me being on the lower floor to direct and help, was not possible. They do not work with you, they work against you. So I will tell you that their one way of "working" is to sweep everything into huge boxes, they do not PACK. What you will be treated to are things like: Example 1: boxes like a 3-foot tall wardrobe box filled to the top with all bathroom items dumped in together, open pump bottles of lotion mixed with digital electronic items, soap, tweezers, toothbrush, everything from every nook dumped into one 3ft tall wardrobe box. Example 2: in packing your family's camping / outdoor gear, they will literally pack the little green canisters of camping propane in with your gear. They DO NOT HAVE ANY IDEA OF WHAT CAN DESTROY ALL OF YOUR BELONGINGS OR WHAT SHOULD NOT OR CANNOT GO INTO THE SAME BOX, OR WHAT CANNOT BE SHIPPED AT ALL. Example 3: Do not bother buying and showing them the flat screen monitor static sleeve covers and Flat Screen Monitor boxes for that purpose, marked TV and FRAGILE, so that the loaders will load and handle your monitors appropriately -- they will respond with nonsense that for them to pack flat screen monitors in boxes they'd have to take the monitors back to their company. They will not use your expensive packing materials for your monitors, THEY WILL REFUSE. Then they will tape one medium-weight moving blanket around a Flat Screen monitor and say it is optimal packing...even though the loaders and movers and unloaders won't know what it is or that it is fragile, so they will have no way of knowing how to handle the item appropriately. You will end up like us, using time and effort you don't have to untape their so-called "work" to then pack your fragile expensive items in your own specialty boxes yourself, because they refuse to do their job. They told us ahead of time they would use our boxes. THEY WILL DEFINITELY ENCLOSE EVERYTHING IN CARDBOARD, BUT THEY CANNOT PACK. They will refuse any suggestion or direction from their "clients," they will lord over you and make a mess of your things. DO NOT HIRE THIS OUTFIT. It would take new packers at least 5 times longer to undo and redo what they were actually hired to do in the first place. We do not have time, unfortunately. Do not invite this nightmare into your cross-country medical move to save your life (hopefully - fingers crossed). They do not respect clients, they will not respect your things, they will make your need greater by expanding problems rather than helping eliminate them. Their attitude is contrary overall, and they act like they're doing you a favor, make more problems than they solve because they do not pack anything, then they cut out on their "job" early. When hourly workers would rather go fast to attain unpaid free time than work slowly for the six hours you hired the three of them with pay, this tells you how bad this company treats their workers. It starts at the top. Worse than hiring no one.

I recently sought packing and shipping services of the Portland location of Navis Pack & Ship. From…read moremy initial request for an estimate to ship a large framed painting to Dallas, to the email I just received confirming its safe delivery, the fellas I've communicated with have been professional, attentive, helpful, and incredibly patient with the many short-notice changes I requested. They went above and beyond to accommodate my needs and provide outstanding service. I wish I could thank the Portland Navis team in person. Having also acquired Navis' services in Denver with not a single glitch, I highly recommend Navis at any location near you. I trust them implicitly.

We told them the size of the apartment but they brought a truck that was too small. Then they tried…read moreto get a bigger truck. Finally, they used the smaller one anyway. We paid for the time to figure that out plus one more mover added 45 mins later. They were quick, but clearly, 2 of the 3 movers had little experience and were really not up for the heavy lifting. They rushed through everything and were reluctant to put things anywhere but the garage. To be honest, I did not WANT them bringing more into the house because they were getting careless. In the end, we had A LOT of broken items. We had a number of heirlooms that were shattered, not cracked, shattered. They even managed to completely shatter an entire case of glass jars that were still in their original box, as safe as could be possible. This only could have happened if a stack of boxes fell over in the truck. I moved 4 houses this year already. These were the most inexperienced and least customer focused as well as the most costly yet.

Great movers who are hard working, respectful and have good attitudes…read more They have EV trucks too which is cool! Shoutout to Dominique, Josh and Alexius (I believe that is their names)!!

This is my go-to closest uhaul location. I have always been treated with respect, professionalism,…read moreand had good communication. Each staff has been quick to help, provide information and get equipment on/off. I've rented several times and have had storage units which came free for a month with trailer- all good experiences!

I know that there are bad experiences and life happens but this guy is truly one of a kind when it…read morecomes to disrespectful and unprofessional workers when I arrived with my u-box I asked politely to this guy where I could drop it off sighed and turned back to which he told me 4 sentences in 3 seconds he spoke as fast as he could because he was even mad to talk to which I then asked him "what?" And he responded with just go inside. I decided to just the other worker a few feet away and he was able to help me immediately and told me where to leave it and since we did have a second truck once again the driver asked him where to park to which he showed us in the most disrespectful way possible then finally when my co-worker got out the truck and the U-Haul worker said "f*ck*ng id*ot" under his breath which was the last straw so my coworker told him to sh*t up. I am writing this review because I know some people won't stand up for themselves and this guy doesn't deserve to work at U-Haul. Our company does jobs for uhauls moving helpers all the time and I know this isn't a good representation of U-Haul.

So, I admittedly have not used Northwest for storage, but I wanted to write about an experience…read morewith manager Steve Weir. One morning recently, I opened my front door and there stood Steve, holding my wallet in his hand. Somehow, my wallet ended up on the street near his business and someone had turned it in to him. Steve took the time to drive it over to me several miles away. He wanted no reward, and just said he was glad he could get it back in my hands. Thank you Steve!! Best to you...your customers are lucky to have you!! I will certainly be choosing you and Northwest Vancouver for my storage needs!

The best ever. Clean, great rates, and wonderful staff. No administrative fees , you don't have to…read morepurchase insurance if you already have homeowners/renters insurance, and you can provide your own lock or buy one from them at a very reasonable price. Juliana, the Saturday admin, is informative, professional, and so very helpful. Thank you, Juliana!

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

Convenient for dropping off packages that are are labeled, but unlike many other stores, they won't…read moreprint a label from a QR code. If they added this service which has become the standard and would make them on par with others, I would give them 5 stars. That being said, they offer fax, notary, printing and passport services in addition to shipping. The small space is packed with shipping supplies, stationary, cards - you have to navigate your way around - making it feel smaller than it is. Located right on NE Broadway in the heart of Irvington, you can typically find a parking spot right out front, especially now that the city has reengineered the street creating more parking spots.

My two movers, (Morris and M.) were AMAZING!! Thorough, timely, careful and kind. It started to…read morerain heavily but that didn't dampen their professionalism or speed. Portland movers came recommended to me and I would recommend them to anyone, in return.

Great service from start to finish. They had a lot of boxes and furniture of mine to move from SE…read moreto NE (gives them about a 15 min "resting" period to drive from each place) and they never complained once even though my new home has stairs that they had to lug lots of boxes, a desk, a bed, and dresser up. I know this is what they get paid to do but it's grueling work and not once did any of the three men complain or even make a sigh! The service was absolutely worth the value and then some. I would highly recommend Portland Movers to anyone! Also, shout out to Natalya who made the scheduling process super easy. I called the week of my move after finally deciding it was too big a task for me to take on my own and she was able to fit me in on the day that I needed. Entire team is A+

We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

Not dependable at all. Do not be fooled by their rates. You will likely be stuck and out of…read moreluck.

From the owner: A division of Estes Express Lines providing economical, reliable out-of-town household moving…read moreservices to the general public as full-service alternative. Customers do their own packing, loading and unloading in a moving trailer, and Estes does the driving.

Terrific experience door to door! Edgard & Erik were professional, friendly, fast and careful with…read moreour items. Will be using Willamette Valley Movers again!

Efficient help for our move. Everyone was easygoing, helpful, and genuine. The prices are very…read morereasonable.